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Account suspended

I asked for the travel hold on February 15th, but att keeps charging me fee so I asked my bank to argue the transaction. Now,att sent me email notified me my account is suspended and the service is going to be cancelled. I tried to solve the problem by using online chat. However, since I’m traveling

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request unlock device

I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can

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Does anyone know a way to convert a SIM to eSIM on the same Pixel 8 Pro from the account page?

I've searched around and found a couple of different ways people have used but none of them actually seem to work. I've tried switching the device but the process locks up as it just keeps telling me the IEMI is the same as my current device(obviously this is what I want) and will not let me click n

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Was offered "extra $200 off when you upgrade", but never received any credit.

Hi, On Nov. 30 and Dec. 1, 2023, my AT&T account showed "extra $200 off when you upgrade" (see attached screen shot) . I chatted with two AT&T chat agents who confirmed this, and I made screen shots of both chat sessions (attached). Based on this confirmation, I went ahead and upgraded to

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Sonim XP10

Will purchasing an unlocked Sonim XP10 work on AT&T? Thank You!

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6

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2nd Rate Increase as I don?t trust access to my bank account

While I appreciate my Wireless service I have issues with providing access to you because you have allowed hackers to access customer data twice? It it only me that has trust issues providing access to my bank account?

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17

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Stolen iPhone 14max pro asurion won't approve replacement

So I have a very big f***ing issue with att and f***ing asurion I pay for insurance my phone was stolen in November and every claim I file is denied what is the point of paying for the phones insurance through att if neither one will replace it I'm half shy of contacting a lawyer for legal assistanc

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881

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Accepted Solution

Requesting and Obtaining Copies of Detailed Bills

I seeking to obtain copies of detailed bills (including billing information and call & text logs between January 2021 and March 2022. Please advise: Who should be contacted to make a request for copies of detailed bills between 1/21 and 3/22? What fees, if any, apply to a request for copies

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Complete frustration- time to end an almost 20 year business relationship

As the title states, it's time to end an almost 20 year relationship with AT&T. Yesterday was the final straw, so I write this to make a statement and to convey my total and utter frustration with AT&T. I'm sure I'm not alone in this sentiment and hopefully this is useful to not only the "hi

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31

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I just switched from Comcast to AT&T, and now my iMac can no longer locate 2 different PC servers

Prior to the switch, I could use the Finder, "Connect to server" and find the PC server by typing in the smb://....... address.   Now, when I do that, my iMac can no longer "find" the server.  It times out...   The other server was assessable via its ipV4 address from my browser.   I simply saved th

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(23)
Does anyone know a way to convert a SIM to eSIM on the same Pixel 8 Pro from the account page?

I've searched around and found a couple of different ways people have used but none of them actually seem to work. I've tried switching the device but the process locks up as it just keeps telling me the IEMI is the same as my current device(obviously this is what I want) and will not let me click n

Questions

8

0

0

Was offered "extra $200 off when you upgrade", but never received any credit.

Hi, On Nov. 30 and Dec. 1, 2023, my AT&T account showed "extra $200 off when you upgrade" (see attached screen shot) . I chatted with two AT&T chat agents who confirmed this, and I made screen shots of both chat sessions (attached). Based on this confirmation, I went ahead and upgraded to

Questions

10

0

0

Sonim XP10

Will purchasing an unlocked Sonim XP10 work on AT&T? Thank You!

Questions

6

0

0

I just switched from Comcast to AT&T, and now my iMac can no longer locate 2 different PC servers

Prior to the switch, I could use the Finder, "Connect to server" and find the PC server by typing in the smb://....... address.   Now, when I do that, my iMac can no longer "find" the server.  It times out...   The other server was assessable via its ipV4 address from my browser.   I simply saved th

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14

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transfer pin

how to get transfer pin

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7

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Active Armor blocking non-spam texts

I often get texts via the email to text feature [email scrubbed] from a specific online app. The From number is usually different every time so, I can’t add it to my contacts. Is there a way to prevent these texts from going to the Spam folder in my iPhone Messages app and still leave the Active Arm

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6

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(35)

Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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101

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Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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66

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Accepted Solution

Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

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55

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Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

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Accepted Solution

My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

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