I had a galaxy A12 for a year and it started acting up when the charger was plugged in. It would light up and indicate it was charging then light up and show it wasn't charging. It would do this over and over till it wouldn't recognize it was plugged in anymore. I was able to replace that one and af

Hello, The Punkt MP02 is supposed to be supported, per this document: https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf However, I am unable to make phone calls. I have mobile data turned off. I have VoLTE turned on. The signal is fine

I am replacing my child's Apple Watch. My child does not have an iphone of her own. The old watch has been reset and the cellular plan has been removed, but it is still listed on my account with the old number. I have set up the new watch via Family Setup per instructions. When I try to set u

I purchased a new phone on ATT website over black Monday a few days ago. Provided the transfer pin that Verizon gave me so I could keep my number.  Signed up for the $65 per month ($50 with autopay discount) plan.  Provided all that information.  Received the phone.  Activated i

I any of you have had the misfortune to try to obtain a port out pin (transfer your mobile number to another provider) whilst overseas forget it. Unless you had the wisdom to buy a global roaming data pack/talk text beforehand. There isn't a way I could find of doing this without being connected t

I just bought a Galaxy Flip 4 5g phone and have AT&T service through Consumer Cellular. I don't have 5G service in my immediate area but it is close by. My phone is currently set on" LTE Only "through Network settings with the , #*#*4636*#*# settings. I need to know what Network settings would I

HelloI switched from Firstnet to an ATT Business account two weeks ago. Until now, I don't have service, and It's on SOS mode (Just for emergencies)."I called customer care many times and changed sim many times, including Esim, Visited corporate stores, Spent hours with customer care for ATT and Fir

Can't active prepaid sim without paying for a plan, and I've already gotten a prepaid fastcard.

Hello, I'm moving abroad in 2023 and was going to port my phone number to either Google Voice or Tossable Digits but an AT&T customer service rep said if I make a $100 deposit I can keep my US number until the end of 2023. It sounded a bit fishy. Is this legit? What if I am overseas for a long

Anyone else that uses Outlook having a problem sending email to your iphone??? I can send it via any of my other email accounts with no problem.  Outlook will not go through?

A CSA named Melody (wish I knew a last name ) went above and beyond to help me out and that's the first in years of interactions I've had with multiple carriers. She sold me on att. Thank you

when an unknown call came in, it look up the location where the call is coming from but when i check my call logs, it does not show the location , why is that ?

I just changed from Verizon to ATT. I am trying to set up visual voicemail and it said I cannot until I give it phone permission which is already selected. I de and then reselect and then get the same message or the app closes. Can't get chat support since they are so busy. I have a Samsung S22.

I had 3 lines with At&t. After paying a phone off i tried "saving" money by porting the line out to another provider. It was 25 days ago. I am not happy with the service and would like to bring the line back to AT&T with my others. I have chatted with customer service, who told me they could

Do not, Do not, Do not, tell me to go to Account Overview and scroll down to devices. It does not exist. I already angry. I have spent over 4 hours, getting absolutely nowhere. Reset my pass code. I put in the last four digits of my SSN and my zip code. A red message appeared that my phone number i

I just bought a Samsung Z flip 4 about three weeks ago and I can't get the show charging information to work. I have it enabled but it still does not work.  I don't have Always on Display enabled either.  I don't know what to do. Also my battery only charges to 99% even though it shows 10

Hello AT&T Wirless Community, While out of town this week for Thanksgiving my I-phone stopped working.  Upon calling AT&T i was informed that the phone had been locked and that they would unlock it for me.  I asked them why it had been locked and they put me on hold for about

I foolishly bought a ZTE phone from Marketplace. Despite assurances the phone was not locked, this was untrue. I have submitted a request to have the phone unlocked, but after confirming the unlock request, I get an email from AT&T telling me the device cannot be unlocked as it is active on anot

I bought the 65$ max pre paid plan to use with an existing phone I already have. My phone is listed under phones that are compatible with the at&t service.  I activated the sim card online and choose the plan I wanted and paid for the month of service, turns out my phone will not work with

I purchased an iphone 12 off of facebook marketplace the phone is unlocked so i thought I was good to go. But i found out it is sim locked because it was reported lost or stolen is there anyway to get this phone unlocked so that I can use it or re sell it?

Hello, I'm in Europe currently and don't know when I will be back but I can't suspend my plan because there is no connection in Europe so the system cannot identify it's my so how can I suspend my account?