I have an unlimited talk/text and 8 gigs of data. I can talk and my data works fine. I can also receive MMS messages but I cannot send or receive SMS. The phone says it is sent sent but nobody receives them.

to at&t Employees: FeedbackWish the engineers would fix the Voicemail system to recognize when VoLTE is calling the Network / System recognizes the phone number of the customer who is calling it.. Evidently, it doesn't currently and asks for the password.. pretty inconvenient

I bought my iPhone 13 mini through the Apple store. I then decided to hook it up to my AT&T account within a few months I thought that I lost my phone so I called AT&T to have them shut it off so no one could use it and I have since found it but since my account is shut down they tell me the

My mom is the primary user on our account and she submitted the secondary user request to me, associated with my device (yes; it does have my email and phone number attached). However, I am not receiving any secondary user information by text or email. How long will it take to receive the secondary

Trying to find out about free phone promotion

Hey has this happened to anyone else.. I took advantage of the the "trade in offer" from AT&T and sent in my IPhone 11, having received a Iphone 13. This was to be a free trade in.  AT&T is claiming I did not send in a Iphone 11, though they cannot say what I did return.. I am now stuc

Both my wife and I's phones are stuck in SOS mode all of the sudden. We have Iphone 13Max. Just updated to 16 software. Both swapped within about 20 minutes of each other. We've restarted and reset network settings several times and nothing works. Of course can't get anyone from AT&T to help bec

Hello, I wanted to see if there is any way to get updates to start again on the S22? I worked with Support, and they attempted to push the update OTA.  When checking the phone, it says I am update to date.  The Troubleshooting site only tells me I am up to date. However, I am on Andro

I accepted a transfer of billing responsibility today. I got an email saying the TOBR was completed and my phone now shows up as a linked wireless account in my profile so I know it was successful. However, when I go to my payments or bill, it says I do not have any accounts linked to this User ID

Today I went in the store at 577 N Thompson Ln in Murfreesboro Tn. I was looking to upgrade 3 lines to IPhone 14’s but wanted the next phone took off my account. I was not using the next plan because we normally pay our phones off before trading them in. The service rep made me open the ATT app on m

I am going on a trip to Colombia, South America and have a question concerning eSIMs. My plan includes talk, text and unlimited data in Colombia, so I don't need a eSIM for that. I needed a safer, easier way to pay for things that can take electronic payments and my friends suggested downloading an

I would like to restore my service how do I go about doing that? It was terminated because of data usage an I never heard of that before nor seen that happen

I am in need of assistance with receiving my new phone from att. It has been over a month and now I am worried I just will not receive it. Would you have any idea about how to get att to start the shipping process? I have already spoken to a rep and they explained that they would ship it two days ag

Keeps going to some where besides my account number

I bought a Moto g play 2021 to fix and resale. New display , New battery and it's good to go. Originally I was just going to list it as ATT carrier locked and call it a day. Then I decided to unlock it so I could sell it as carrier unlocked so I could sell it for a little more.. So I used th