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dwinth joined the community on February 9, 2009
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Community Blog •
6868 views
• 00 replies
Feb 5, 2015
Lilybell2 Feb 5, 2015
Wireless Forums •
13,30713K views
• 121121 replies
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02-10-2015
0
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
Feb 27, 2015
ktut Feb 27, 2015
U-verse Forums •
1,8741874 views
• 7070 replies
Solved
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03-03-2015
2.3
My husband and friends are upset that ATT will not air NASCAR on FS1. He is considering leaving ATT and go with another company that will air it. NASCAR is huge in our community and for ATT not to air the Xfinity series is very upsetting. Are you saying the deal has been made and there will not be changes to this?
My husband and friends are upset that ATT will not air NASCAR on FS1. He is considering leaving ATT and go with another company that will air it. NASCAR is huge in our community and for ATT not to air the Xfinity series is very upsetting. Are you saying the deal has been made and there will not be changes to this?
Mentor
Feb 6, 2015
robert409 Feb 6, 2015
Internet Forums •
403403 views
• 44 replies
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02-06-2015
0
Not sure why it is showing resolved. I've tried that. They say it is in the area and accessible. Then they let me place the order to only have them auto kill it 3 to 4 hours later. Have been they that several times. Uverse isn't offered at all in this area. Only bottom tier dsl.
Not sure why it is showing resolved. I've tried that. They say it is in the area and accessible. Then they let me place the order to only have them auto kill it 3 to 4 hours later. Have been they that several times. Uverse isn't offered at all in this area. Only bottom tier dsl.
Mar 3, 2015
Pink30 Mar 3, 2015
Wireless Forums •
141141 views
• 33 replies
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03-04-2015
0
While they supposedly make your phone "water resistant", those stoppers are simply a pain. You can easily break it off, but don't get your phone near water. That'll make it easier to plug in. Amazon sells them so it would be very easy to replace if you needed one for repair reasons or whatever. My wife's literally came off a month after she got the phone (from charging, etc) and it was replaced. Now the new one has come off. They're junk and they can easily be replaced like I said via Amazon or wherever. Much easier to charge w/out it. Again though; It is NOT water res...
While they supposedly make your phone "water resistant", those stoppers are simply a pain. You can easily break it off, but don't get your phone near water. That'll make it easier to plug in. Amazon sells them so it would be very easy to replace if you needed one for repair reasons or whatever. My wife's literally came off a month after she got the phone (from charging, etc) and it was replaced. Now the new one has come off. They're junk and they can easily be replaced like I said via Amazon or wherever. Much easier to charge w/out it. Again though; It is NOT water res...
Feb 7, 2015
2Real513 Feb 7, 2015
Wireless Forums •
584584 views
• 88 replies
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02-09-2015
0
@2Real513 If you have not gotten the message to update your phone to 4.4.4, Please ensure you’re on a Wi-Fi connection as the file size is 487MB.
You’ll need to go to settings>about device>software update, then select check for updates, then select OK to download and install that update. You’ll then follow the steps listed on the screen to complete the update.
Charise
@2Real513 If you have not gotten the message to update your phone to 4.4.4, Please ensure you’re on a Wi-Fi connection as the file size is 487MB.
You’ll need to go to settings>about device>software update, then select check for updates, then select OK to download and install that update. You’ll then follow the steps listed on the screen to complete the update.
Charise
Jan 13, 2015
manviruz Jan 13, 2015
Wireless Forums •
13,68213K views
• 8787 replies
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03-06-2015
0
While I can appreciate the understanding that the update may be causing issues this has been the primary complaint with android and is compounded by the lack of the transparency with updates. I'll simply say that if you think for one second the mass majority of iPhone users didn't update on release day to 8.0 you'd be sorely mistaken. To make matters worse the correct me if I'm wrong here but isn't 5.0.1 available? I'll put it another way the likelihood that AT&T us testing every various application combination is not only not happening it's not even the reasoning behi...
While I can appreciate the understanding that the update may be causing issues this has been the primary complaint with android and is compounded by the lack of the transparency with updates. I'll simply say that if you think for one second the mass majority of iPhone users didn't update on release day to 8.0 you'd be sorely mistaken. To make matters worse the correct me if I'm wrong here but isn't 5.0.1 available? I'll put it another way the likelihood that AT&T us testing every various application combination is not only not happening it's not even the reasoning behi...
Jun 18, 2012
chdx2 Jun 18, 2012
Wireless Forums •
2,0912091 views
• 77 replies
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06-18-2012
0
chdx2 wrote:So I was just on my bed using my laptop when my phone vibrated. Got a pop-up saying my last transaction cost me $0.20. I didn't make any calls out, or get any incoming calls. I didn't get a text either except an AT&T Free Msg saying: "Intl rate of $15.36/MB applies in this location, intl plans are available @ www.att.com/intlpkg or call +1 469-229-7000 ATT Free Msg" My phone is from Alabama, but I'm in Canada right now. My mobile network is turned off, so I don't know why I just got charged for data. Anyone know why? or where I can check to see what the $0....
chdx2 wrote:So I was just on my bed using my laptop when my phone vibrated. Got a pop-up saying my last transaction cost me $0.20. I didn't make any calls out, or get any incoming calls. I didn't get a text either except an AT&T Free Msg saying: "Intl rate of $15.36/MB applies in this location, intl plans are available @ www.att.com/intlpkg or call +1 469-229-7000 ATT Free Msg" My phone is from Alabama, but I'm in Canada right now. My mobile network is turned off, so I don't know why I just got charged for data. Anyone know why? or where I can check to see what the $0....
Mar 6, 2015
wwholl Mar 6, 2015
U-verse Forums •
6868 views
• 22 replies
Solved
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03-06-2015
0
@wwholl Morgan CS is one of the Uverse Care team. You didn't happen to send it to him personally and not the ATT Uverse Care link he surely had in his message?
Since he sent you the message, he'd be looking for it.
In the meantime do an unplug/plug in 30 second reboot of the 1225 to speed things up until the memory load gets to 90%, then another reboot will speed things up again.
Can resend all that info through my ATT Uverse Care link in my signature to make sure it goes to right place, address it to MorganCS. Good luck
Chris________________________________...
@wwholl Morgan CS is one of the Uverse Care team. You didn't happen to send it to him personally and not the ATT Uverse Care link he surely had in his message?
Since he sent you the message, he'd be looking for it.
In the meantime do an unplug/plug in 30 second reboot of the 1225 to speed things up until the memory load gets to 90%, then another reboot will speed things up again.
Can resend all that info through my ATT Uverse Care link in my signature to make sure it goes to right place, address it to MorganCS. Good luck
Chris________________________________...
Mar 5, 2015
amaliagrillo Mar 5, 2015
Wireless Forums •
9898 views
• 22 replies
Solved
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If the phone was never on the AT&T network, they have no record of the IMEI. If you purchase a phone with no intent of using the phone on AT&T, you should purchase an unlocked version.
Dec 9, 2014
ATTDmitriyCM Dec 9, 2014
Wireless Forums •
10,23310K views
• 239239 replies
Solved
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12-09-2014
3
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
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