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iPhone 7 [Start Here]

Created: Sep 25, 2016

CLR1000 Created: Sep 25, 2016

Is Dish Electrified?

I have AT&T Uverse. There is an older DirecTV Dish in my backyard that is mounted on a steel post. The post has rusted at ground level and it just fell over. There are many cables running up from the ground through a tube up to the dish. My question is, can I safely hacksaw the cables off at ground level without electrocuting myself?? I can't tell by looking at those cabl... I have AT&T Uverse. There is an older DirecTV Dish in my backyard that is mounted on a steel post. The post has rusted at ground level and it just fell over. There are many cables running up from the ground through a tube up to the dish. My question is, can I safely hacksaw the cables off at ground level without electrocuting myself?? I can't tell by looking at those cabl...

Last reply: Sep 25, 2016 8:37 AM

DIRECTV Forum •

2525 views

• 22 replies

Created: Feb 3, 2015

huck6048 Created: Feb 3, 2015

Help with an error message

What does this error mean and how do I get rid of it? The phone is a galaxy mega 2. "unfortunately messages backup & sync has stopped". What does this error mean and how do I get rid of it? The phone is a galaxy mega 2. "unfortunately messages backup & sync has stopped".

Last reply: Sep 25, 2016 8:35 AM

Wireless Forum •

1,8631863 views

• 22 replies

Created: Jul 25, 2016

Pippy67 Created: Jul 25, 2016

unable to update microcell user list due to system maintenan...

I have been trying to add an another AT&T wireless number to my micorcell user list for the last 5 days and I get the message: [Free Text] Unable to update MicroCell User List due to system maintenance. Please try again later. Is this really true that it takes so long to do maintenance or is there another problem. I am connected to the microcell with my wireless but can't... I have been trying to add an another AT&T wireless number to my micorcell user list for the last 5 days and I get the message: [Free Text] Unable to update MicroCell User List due to system maintenance. Please try again later. Is this really true that it takes so long to do maintenance or is there another problem. I am connected to the microcell with my wireless but can't...

Last reply: Sep 25, 2016 8:28 AM

Wireless Forum •

916916 views

• 2222 replies

Community FAQs

Created: Jan 14, 2015

krowell Created: Jan 14, 2015

LG G Pad 7 won't turn on

I got the LG G Pad recently for 99 cents when I purchased a phone. I have used it quite a bit. Last week I plugged it in to recharge overnight and now it won't power on. It seems to be completely dead. Is there anything I can do before making a trip to the AT&T store? Thanks, Kim I got the LG G Pad recently for 99 cents when I purchased a phone. I have used it quite a bit. Last week I plugged it in to recharge overnight and now it won't power on. It seems to be completely dead. Is there anything I can do before making a trip to the AT&T store? Thanks, Kim

Last reply: Sep 25, 2016 7:17 AM

Wireless Forum •

51,25451K views

• 3434 replies

Created: Jun 7, 2016

PaulCG Created: Jun 7, 2016

Uverse Arris NVG599 router

Does anybody know what the latest firmware version is? I have 9.1.6h1d20. Does the NVG599 update automatically? Thanks. Does anybody know what the latest firmware version is? I have 9.1.6h1d20. Does the NVG599 update automatically? Thanks.

Last reply: Sep 25, 2016 5:47 AM

Internet Forum •

683683 views

• 66 replies

Created: Sep 9, 2016

fodderless Created: Sep 9, 2016

iPhone 7 Plus Shipping Dates

I ordered an iPhone 7 Plus 128gb jet black right when they were available at 3am. Shipping date said September but after I checked out it said October 21. The representative on the phone 2 days ago told me it would be at my house on release day, September 16. Is this normal for the shipping date to be messed up? Did this happen to anyone else? I just got off the phone wit... I ordered an iPhone 7 Plus 128gb jet black right when they were available at 3am. Shipping date said September but after I checked out it said October 21. The representative on the phone 2 days ago told me it would be at my house on release day, September 16. Is this normal for the shipping date to be messed up? Did this happen to anyone else? I just got off the phone wit...

Last reply: Sep 25, 2016 5:38 AM

Wireless Forum •

118,791118K views

• 1,0021002 replies

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iPhone 7 and iOS 10: Let's Chat About It

Wireless Forum •

6,1676167 views

• 5454 replies

Created: Sep 24, 2016

Miff1114 Created: Sep 24, 2016

Service light won't come on

We recently moved and took our old router with us. Our service was set up to start a couple of weeks ago, but we are just now trying to get it set up. Unfortunately, the service light will not light up on the router. We have green power, ethernet, wireless, and broadband lights. The ethernet and wireless lights flash on and off. We recently moved and took our old router with us. Our service was set up to start a couple of weeks ago, but we are just now trying to get it set up. Unfortunately, the service light will not light up on the router. We have green power, ethernet, wireless, and broadband lights. The ethernet and wireless lights flash on and off.

Last reply: Sep 25, 2016 5:29 AM

U-verse Forums •

5050 views

• 11 replies

Created: Sep 17, 2016

Perfectlypink Created: Sep 17, 2016

Installments for watch

I was in an AT&T store on Wednesday 9/14 when I was given the information that you would be carrying the Apple watch, I was also told that it could be paid for in installments after the taxes were paid in full. However, I don't see that as an option on the site is it only an in store transaction? I was in an AT&T store on Wednesday 9/14 when I was given the information that you would be carrying the Apple watch, I was also told that it could be paid for in installments after the taxes were paid in full. However, I don't see that as an option on the site is it only an in store transaction?

Last reply: Sep 25, 2016 12:42 AM

Wireless Forum •

113113 views

• 22 replies

Created: Nov 23, 2015

mdrieck Created: Nov 23, 2015

my att.net email account

So the DSL that AT&T is getting us right now is horrible and as my husbands home business is growing it is becoming a problem. I have had my att.net email account for over 15 years and it would be such a pain to transfer everything. Do you know of I can keep that email account and switch to a better/faster service? So the DSL that AT&T is getting us right now is horrible and as my husbands home business is growing it is becoming a problem. I have had my att.net email account for over 15 years and it would be such a pain to transfer everything. Do you know of I can keep that email account and switch to a better/faster service?

Last reply: Sep 25, 2016 12:20 AM

Internet Forum •

1,2991299 views

• 66 replies

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