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(360501)
Promo not honored

I traded in a phone over a year ago for a promo trade in to receive a new phone. Followed all of the instructions, traded it in as they instructed and realized I never and the discount was added to my bill. Called at&t today and of course transferd me 4 different times with no solution. Unfort

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3

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Unlock Prepaid

I paid cellphone in a full on Begin of January 2023 at At&T Store, I have the prepaid plan since January. But when I try to unlock my cellphone, I receive a msg that it's necessary to stay at least for 6 months, but I have more than 6months. I went to the store, and no one can help me. I need to

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4

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Accepted Solution

S21 One UI 6.0 Update

Is the update rolling out for the s21 already?

Questions

213

10

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AT&T Limiting download speed - Slowing us way down.

Hello, We have had internet air for a month now. At first, we were consistently over 200 Mbps down load. It was great. Now out internet has slowed considerably. It's to the point where we can't watch tv shows, loading a web page is extremely slow, and I was not able to verify that I was a real pers

Questions

48

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Att automatically switching to advantage he plan

Hi my name is jerry. I am a bellsouth retiree. Went to work as old green ma bell . What does everyone think about the switching of your medical plans without their knowledge? Just got off the phone and opting out of their advantage plan. I have several serious medical problems and have had no probl

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14

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ATT Engineering

I need to contact ATT Engineering to have fiber brought to 4 residential units of a multiplex.

Questions

13

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Cancel Protect Advantage Insurance

One of the lines had Protect Advantage for 1. We now have Protect Advantage for 4 which covers all our lines, but that one line stilp has the Protect Advantage for 1. How do I cancel it online? I can see it under my add ons but I don't see where to remove it.

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21

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Need Email Deliverability Tricks and New Marketing Updates for ATT Mail

Dear ATT Mail Support Team, I hope this email finds you well. I am reaching out to urgently request your assistance with two crucial matters related to our email marketing efforts on ATT Mail. Firstly, we have been experiencing challenges with our bulk mail delivery on ATT Mail. Our emails seem to b

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3

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Microsoft Outlook Won't Connect to Internet

I recently installed Internet Air, and when I attempt to update the folders in Outlook, an error message appears stating there is no internet connection. I can access the internet using both MS Edge and Google browsers; however, the OS says there is no connection to the internet.  Also, every

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13

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Who allowed AT&T to subvert my DNS!!!!!!!!!

Why does AT&T think it has the right to server me fake Start Of Authority records and points my DNS domains to their AT&T DNS servers. Servers I may add that DON'T RESOLVE ANYTHING! nslookup -type=SOA try.userainmaker.com. Server:  dsldevice6.attlocal.net Address:  2600:1700

Questions

1.6K

4

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(147)
Promo not honored

I traded in a phone over a year ago for a promo trade in to receive a new phone. Followed all of the instructions, traded it in as they instructed and realized I never and the discount was added to my bill. Called at&t today and of course transferd me 4 different times with no solution. Unfort

Questions

3

0

0

Unlock Prepaid

I paid cellphone in a full on Begin of January 2023 at At&T Store, I have the prepaid plan since January. But when I try to unlock my cellphone, I receive a msg that it's necessary to stay at least for 6 months, but I have more than 6months. I went to the store, and no one can help me. I need to

Questions

4

0

0

Need Email Deliverability Tricks and New Marketing Updates for ATT Mail

Dear ATT Mail Support Team, I hope this email finds you well. I am reaching out to urgently request your assistance with two crucial matters related to our email marketing efforts on ATT Mail. Firstly, we have been experiencing challenges with our bulk mail delivery on ATT Mail. Our emails seem to b

Questions

3

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0

UNLOCK ISSUE. Please help! "We can't unlock your device. Service for this device was canceled within the 14-day return policy period."

Hello, On May 10, 2023 I purchased 2 X iPhone 14's directly from the AT&T website in the U.S. and paid the full price, ie. no equipment contract going forward. All we are paying for now is our Usage Plan. It is now December 8, 2023 and we've decided to move back to Canada in the new year and I f

Questions

8

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My mail bounces because sbcglobal.net has no SPF record designating allows relay hosts

My outbound email is bouncing because I'm sending to recipients who care about email security, and apparently there are no SPF records configured for sbcglobal.net. AT&T mail/sys admins need to correct this. Authentication-Results: spf=none (sender IP is 66.163.186.149) smtp.mailfrom=sbcglobal.n

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4

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Is anyone having trouble getting ATT.NET email working in Outlook 2016?

I was unable to setup Outlook to work with my ATT.Net email account. Finally fixed the problem by using a Secure Key I must have setup a few years ago. I setup Outlook for ATT email using these settings:        INCOMING MAIL User Name: my ATT.NET email address Password: 16 digi

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Trending Accepted Solutions

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Accepted Solution

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Not receiving email from gmail accounts

Last 2 days I have not received email from gmail accounts. I have received from other accounts and can email myself. This happens whether I use the browser or my Mac Mail app.  Any ideas?

Questions

9.3K

216

Accepted Solution

Official Solution

Android 14 One UI 6

When will this update be available on an unlocked ATT Samsung S23 Ultra? Please advise.  Thank you.

Questions

1.3K

14

Accepted Solution

Official Solution

BGProvider app after update

My S22 updated last night. Now I can't make or receive calls. Pop-up says either 'Phone app keeps stopping' or 'BGProvider app keeps stopping'. I have refreshed the network connection, cleared the phone app cache, power cycled the device multiple times, nothing works. So far, the few other apps I ha

Questions

1.3K

28

Accepted Solution

Software update one ui 6 for s23 ultra

Ive been seeing online that other people with locked att phones have been able to get the one ui 6 update for their s23 ultra but when I try to do it it keeps saying software update interrupted, please try again in 24 hours. It has been saying this for months and I already have tried everything and

Questions

883

18

Accepted Solution

Official Solution

AT&T Air and Hulu live

Have people simply dropped hulu or AT&T Air to solve the IP issue? I've just installed AT&T Air and now having constant problems with the "home" reset because of the changing AT&T IP address on AT&T Air. Do YouTube or other streaming services have this same problem with AT&T Air,

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730

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