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dwinth joined the community on February 9, 2009
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Featured
Community Blog •
865865 views
• 00 replies
Mar 2, 2015
CocoaNeighbors Mar 2, 2015
U-verse Forums •
444444 views
• 1212 replies
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03-05-2015
0
Stranger things have happened but I really don't know how much of this "we are negotiating with Music Choice" I believe. Last Fall, the Stingray app was added and I should have known then that MC could possibly be on the way out. I found a press release that basically said that AT&T signed with Stingray for "3-5 years." Stingray, in fact, tried to purchase Music Choice. I had the pleasure to interact with a U-Verse TV manager who stated that Stingray was better than Music Choice (in as many words). Yeah, okay! It could be a ploy to get a better rate for MC but I do...
Stranger things have happened but I really don't know how much of this "we are negotiating with Music Choice" I believe. Last Fall, the Stingray app was added and I should have known then that MC could possibly be on the way out. I found a press release that basically said that AT&T signed with Stingray for "3-5 years." Stingray, in fact, tried to purchase Music Choice. I had the pleasure to interact with a U-Verse TV manager who stated that Stingray was better than Music Choice (in as many words). Yeah, okay! It could be a ploy to get a better rate for MC but I do...
Jan 13, 2015
manviruz Jan 13, 2015
Wireless Forums •
13,47313K views
• 8585 replies
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03-06-2015
0
While I can appreciate the understanding that the update may be causing issues this has been the primary complaint with android and is compounded by the lack of the transparency with updates. I'll simply say that if you think for one second the mass majority of iPhone users didn't update on release day to 8.0 you'd be sorely mistaken. To make matters worse the correct me if I'm wrong here but isn't 5.0.1 available? I'll put it another way the likelihood that AT&T us testing every various application combination is not only not happening it's not even the reasoning behi...
While I can appreciate the understanding that the update may be causing issues this has been the primary complaint with android and is compounded by the lack of the transparency with updates. I'll simply say that if you think for one second the mass majority of iPhone users didn't update on release day to 8.0 you'd be sorely mistaken. To make matters worse the correct me if I'm wrong here but isn't 5.0.1 available? I'll put it another way the likelihood that AT&T us testing every various application combination is not only not happening it's not even the reasoning behi...
Dec 9, 2014
ATTDmitriyCM Dec 9, 2014
Wireless Forums •
10,17710K views
• 238238 replies
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12-09-2014
3
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
Dec 20, 2014
zidane2016 Dec 20, 2014
Wireless Forums •
8,8298829 views
• 8787 replies
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02-27-2015
0
ATTMobilityCare wrote:Hi @daarroyo I’d be happy to help with the widely anticipated update for your Nokia device! At this time, we do not have any information on the release of Windows ‘Denim’. Please keep an eye on our Software Updates page for the latest update information for your device! Thanks,ChariseHow did you not have information for a denim update for a device four days before release.
ATTMobilityCare wrote:Hi @daarroyo I’d be happy to help with the widely anticipated update for your Nokia device! At this time, we do not have any information on the release of Windows ‘Denim’. Please keep an eye on our Software Updates page for the latest update information for your device! Thanks,ChariseHow did you not have information for a denim update for a device four days before release.
Feb 7, 2015
2Real513 Feb 7, 2015
Wireless Forums •
558558 views
• 77 replies
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02-09-2015
0
@2Real513 If you have not gotten the message to update your phone to 4.4.4, Please ensure you’re on a Wi-Fi connection as the file size is 487MB.
You’ll need to go to settings>about device>software update, then select check for updates, then select OK to download and install that update. You’ll then follow the steps listed on the screen to complete the update.
Charise
@2Real513 If you have not gotten the message to update your phone to 4.4.4, Please ensure you’re on a Wi-Fi connection as the file size is 487MB.
You’ll need to go to settings>about device>software update, then select check for updates, then select OK to download and install that update. You’ll then follow the steps listed on the screen to complete the update.
Charise
Mar 5, 2015
Feb 5, 2015
Lilybell2 Feb 5, 2015
Wireless Forums •
13,23913K views
• 119119 replies
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02-10-2015
0
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
Feb 27, 2015
JadedPixie Feb 27, 2015
U-verse Forums •
252252 views
• 88 replies
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02-27-2015
5
JadedPixie wrote:
I know it's something on my end. The volume on my computer isn't muted and the volume for whatever channel I choose isn't muted either. The site works in Chrome, Opera and IE. I've also uninstalled and reinstalled FF more then once. I'm at a loss of what to try next so that's what led me to finally starting a thread here to try and get help on what else I could do to attempt to resolve this issue.
Only thing I can give is this website:
https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds
See if this can help.
Chris__...
JadedPixie wrote:
I know it's something on my end. The volume on my computer isn't muted and the volume for whatever channel I choose isn't muted either. The site works in Chrome, Opera and IE. I've also uninstalled and reinstalled FF more then once. I'm at a loss of what to try next so that's what led me to finally starting a thread here to try and get help on what else I could do to attempt to resolve this issue.
Only thing I can give is this website:
https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds
See if this can help.
Chris__...
Nov 18, 2013
Blackjack II Nov 18, 2013
Wireless Forums •
58,77258K views
• 908908 replies
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03-27-2014
0
Hello, everyone!
Customers who have an AT&T Samsung Galaxy Note 3 began to receive the latest version of Android 4.4 KitKat today.
For more information, please click on the link below.
Android 4.4 KitKat
-Mariana
Hello, everyone!
Customers who have an AT&T Samsung Galaxy Note 3 began to receive the latest version of Android 4.4 KitKat today.
For more information, please click on the link below.
Android 4.4 KitKat
-Mariana
Mentor
Mar 5, 2015
gratefullsoul Mar 5, 2015
U-verse Forums •
9090 views
• 11 replies
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03-05-2015
0
gratefullsoul wrote:
Opened an account for my new business in October 2014. After receiving 2 bills in the same month, one at my home address (where I wanted all bills to come) and one at my place of business, I contacted at&t customer service. I stated to customer service that I was getting double billed or billed for an account that was not active. Customer service told me that it was a mistake and they would gladly cancel the extra account. All was great until I received a bill stating that I have canceled my contract and I owe $415.00. I then called customer s...
gratefullsoul wrote:
Opened an account for my new business in October 2014. After receiving 2 bills in the same month, one at my home address (where I wanted all bills to come) and one at my place of business, I contacted at&t customer service. I stated to customer service that I was getting double billed or billed for an account that was not active. Customer service told me that it was a mistake and they would gladly cancel the extra account. All was great until I received a bill stating that I have canceled my contract and I owe $415.00. I then called customer s...
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