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dwinth joined the community on February 9, 2009
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dwinth joined the community on February 9, 2009
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Featured
Community Blog •
510510 views
• 00 replies
Mar 2, 2015
prateek.somaiya Mar 2, 2015
U-verse Forums •
8686 views
• 77 replies
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03-02-2015
0
prateek.somaiya wrote:
DVR is not recording any shows whatsoever...
Called Tech Support but they are unable to help because of a personal router...
Here is the setup
ATT Modem Motorola NVG589 (doing DHCP, 192.168.1 segment) > Netgear R7000 (doing DHCP, 10.0.0 segment) > ATT DVR (IP Address = 10.0.0.XX, Default Gateway = 10.0.0.1)
Live TV is working fine but just doesn't wanna record, it records but when I try to play I just get a blank screen...
If I connect the DVR directly to the ATT Modem, then I can record and play just fine...
I am thinking this is a bug/gli...
prateek.somaiya wrote:
DVR is not recording any shows whatsoever...
Called Tech Support but they are unable to help because of a personal router...
Here is the setup
ATT Modem Motorola NVG589 (doing DHCP, 192.168.1 segment) > Netgear R7000 (doing DHCP, 10.0.0 segment) > ATT DVR (IP Address = 10.0.0.XX, Default Gateway = 10.0.0.1)
Live TV is working fine but just doesn't wanna record, it records but when I try to play I just get a blank screen...
If I connect the DVR directly to the ATT Modem, then I can record and play just fine...
I am thinking this is a bug/gli...
Dec 9, 2014
ATTDmitriyCM Dec 9, 2014
Wireless Forums •
9,6329632 views
• 234234 replies
Solved
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12-09-2014
3
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
Mar 2, 2015
working1234 Mar 2, 2015
Wireless Forums •
110110 views
• 66 replies
Solved
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03-03-2015
5
If the port didn't occur until after mid-night of the last day of the ATT cycle, you are billed for a new cycle. Why did you try to time it so close? You should have set the port date a couple days before the end of the ATT cycle. You're new provider never guaranteed to meet a certain date; only to make an attempt. Lesson learned. They ALWAYS tell you it can take 1-3 days. Next time give yourself a couple days breathing room.
If the port didn't occur until after mid-night of the last day of the ATT cycle, you are billed for a new cycle. Why did you try to time it so close? You should have set the port date a couple days before the end of the ATT cycle. You're new provider never guaranteed to meet a certain date; only to make an attempt. Lesson learned. They ALWAYS tell you it can take 1-3 days. Next time give yourself a couple days breathing room.
Mar 3, 2015
ATTDigitalLifeCS Mar 3, 2015
Wireless Forums •
4242 views
• 11 replies
Solved
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03-03-2015
0
Step 1: Log into your Digital Life app
Step 2: Set up notification
Select Programs and click Set Up Notifications
Select the device and action
Carbon Monoxide Sensor detects Carbon Monoxide
Click Next
Step 3: Send notification
Enter or select where the notification should go
Step 4: Name and Save your program
Step 1: Log into your Digital Life app
Step 2: Set up notification
Select Programs and click Set Up Notifications
Select the device and action
Carbon Monoxide Sensor detects Carbon Monoxide
Click Next
Step 3: Send notification
Enter or select where the notification should go
Step 4: Name and Save your program
Feb 28, 2015
ATTU-verseCare Feb 28, 2015
U-verse Forums •
8484 views
• 11 replies
Solved
View solution
View solution
03-03-2015
5
HOW TO CHECK FOR NAT SESSIONS IN THE 2WIRE GATEWAYS
Whenever you come across an issue where any of the 2Wire Gateways seem to have slow internet service, one of the troubleshooting steps to use is checking the NAT (Network Address Translation) Table Sessions within the gateway.
After accessing the MDC and inputting the System Password, choose the tab labeled "Settings" (Screenshot provided below) then to the far right choose "Diagnostics" and finally "NAT".
Under "Current NAT Sessions" you will see real-time data pulled from the gateway with lines and lines o...
HOW TO CHECK FOR NAT SESSIONS IN THE 2WIRE GATEWAYS
Whenever you come across an issue where any of the 2Wire Gateways seem to have slow internet service, one of the troubleshooting steps to use is checking the NAT (Network Address Translation) Table Sessions within the gateway.
After accessing the MDC and inputting the System Password, choose the tab labeled "Settings" (Screenshot provided below) then to the far right choose "Diagnostics" and finally "NAT".
Under "Current NAT Sessions" you will see real-time data pulled from the gateway with lines and lines o...
Mar 18, 2013
Chuckman101 Mar 18, 2013
Wireless Forums •
5,8035803 views
• 22 replies
Solved
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View solution
03-19-2013
5
Before switching, she should check out the service where she would use it the most. Service is not guaranteed everywhere.Each provider has their good points and bad points. It is only a good deal if it works where she needs it most. Both providers are good otherwise they wouldn't be on the top.Sorry, that is not what you are looking for, but that is my honest answer.
Before switching, she should check out the service where she would use it the most. Service is not guaranteed everywhere.Each provider has their good points and bad points. It is only a good deal if it works where she needs it most. Both providers are good otherwise they wouldn't be on the top.Sorry, that is not what you are looking for, but that is my honest answer.
Feb 18, 2015
Ajonalfo Feb 18, 2015
Wireless Forums •
221221 views
• 22 replies
Solved
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02-20-2015
0
AT&T can bridge most legacy hard-wired systems using their conversion kit. This will allow you to keep your existing hard-wired sensors and will probably save you some money from having to replace them with wireless sensors. Make sure to check with them first to ensure your system is supported before you order.
AT&T can bridge most legacy hard-wired systems using their conversion kit. This will allow you to keep your existing hard-wired sensors and will probably save you some money from having to replace them with wireless sensors. Make sure to check with them first to ensure your system is supported before you order.
Feb 5, 2015
Lilybell2 Feb 5, 2015
Wireless Forums •
12,65212K views
• 115115 replies
Solved
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02-10-2015
0
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
Jan 14, 2015
krowell Jan 14, 2015
Wireless Forums •
1,9971997 views
• 55 replies
Solved
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01-15-2015
5
Hello, krowell!
Thanks for posting. I'm sorry to hear that your device won't turn on. Have you checked to make sure that the charger isn't the issue? If you've already done some basic troubleshooting, and your device is still under warranty, you may want to visit the device support center closest to you.
To learn more about device warranty and device support center locations, click on the link below.
Device Warranty and Device Support Center
Let me know if you have any other questions or concerns.
-Mariana
Hello, krowell!
Thanks for posting. I'm sorry to hear that your device won't turn on. Have you checked to make sure that the charger isn't the issue? If you've already done some basic troubleshooting, and your device is still under warranty, you may want to visit the device support center closest to you.
To learn more about device warranty and device support center locations, click on the link below.
Device Warranty and Device Support Center
Let me know if you have any other questions or concerns.
-Mariana
Contributor
Jan 13, 2015
manviruz Jan 13, 2015
Wireless Forums •
12,65612K views
• 6262 replies
Solved
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01-14-2015
1
Hi@manviruz, Thanks for reaching out. We apologize for the experience. We are happy to answer your questions today. It looks like at this time, the latest version of the software released for the device is 4.4.2. We have no information on any updates at this time. We invite you to check back in the future for futher updates. You can also check for the latest Kitkat updates for your device here: http://bit.ly/1zdTn0G. ^Jake Samsung Support
Hi@manviruz, Thanks for reaching out. We apologize for the experience. We are happy to answer your questions today. It looks like at this time, the latest version of the software released for the device is 4.4.2. We have no information on any updates at this time. We invite you to check back in the future for futher updates. You can also check for the latest Kitkat updates for your device here: http://bit.ly/1zdTn0G. ^Jake Samsung Support
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