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dwinth joined the community on February 9, 2009
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Featured
Community Blog •
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Dec 10, 2014
rkinwa Dec 10, 2014
Wireless Forums •
3,5593559 views
• 3939 replies
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12-12-2014
0
Trip to the AT&T Device Support Center was the key. He was able to see what it was doing, and he was able to flash it back to the N910AUCU1ANIE baseband, and everything is working as it should. So vindication; it was the firmware. He said he will report it as a defect. At least the nightmare is over for now.
Trip to the AT&T Device Support Center was the key. He was able to see what it was doing, and he was able to flash it back to the N910AUCU1ANIE baseband, and everything is working as it should. So vindication; it was the firmware. He said he will report it as a defect. At least the nightmare is over for now.
Mar 6, 2015
Duhoss Mar 6, 2015
U-verse Forums •
8181 views
• 88 replies
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I would recommend that you send a Private Message to the @ATTU-verseCare Community Specialist team.They can change the profile and speed.
Mar 6, 2015
jim3136 Mar 6, 2015
Wireless Forums •
4949 views
• 11 replies
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You shouldn't need wi-fi to access the internet if you have data access. There may be a setting in your phone that is set to turn off cellular data.
Mar 2, 2015
CocoaNeighbors Mar 2, 2015
U-verse Forums •
473473 views
• 1212 replies
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03-05-2015
0
Stranger things have happened but I really don't know how much of this "we are negotiating with Music Choice" I believe. Last Fall, the Stingray app was added and I should have known then that MC could possibly be on the way out. I found a press release that basically said that AT&T signed with Stingray for "3-5 years." Stingray, in fact, tried to purchase Music Choice. I had the pleasure to interact with a U-Verse TV manager who stated that Stingray was better than Music Choice (in as many words). Yeah, okay! It could be a ploy to get a better rate for MC but I do...
Stranger things have happened but I really don't know how much of this "we are negotiating with Music Choice" I believe. Last Fall, the Stingray app was added and I should have known then that MC could possibly be on the way out. I found a press release that basically said that AT&T signed with Stingray for "3-5 years." Stingray, in fact, tried to purchase Music Choice. I had the pleasure to interact with a U-Verse TV manager who stated that Stingray was better than Music Choice (in as many words). Yeah, okay! It could be a ploy to get a better rate for MC but I do...
Jan 13, 2015
manviruz Jan 13, 2015
Wireless Forums •
13,52513K views
• 8484 replies
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03-06-2015
0
While I can appreciate the understanding that the update may be causing issues this has been the primary complaint with android and is compounded by the lack of the transparency with updates. I'll simply say that if you think for one second the mass majority of iPhone users didn't update on release day to 8.0 you'd be sorely mistaken. To make matters worse the correct me if I'm wrong here but isn't 5.0.1 available? I'll put it another way the likelihood that AT&T us testing every various application combination is not only not happening it's not even the reasoning behi...
While I can appreciate the understanding that the update may be causing issues this has been the primary complaint with android and is compounded by the lack of the transparency with updates. I'll simply say that if you think for one second the mass majority of iPhone users didn't update on release day to 8.0 you'd be sorely mistaken. To make matters worse the correct me if I'm wrong here but isn't 5.0.1 available? I'll put it another way the likelihood that AT&T us testing every various application combination is not only not happening it's not even the reasoning behi...
Dec 9, 2014
ATTDmitriyCM Dec 9, 2014
Wireless Forums •
10,19110K views
• 238238 replies
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12-09-2014
3
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
Your device is designed to work on the AT&T wireless network, and may require a device unlock to operate on another compatible wireless network.
AT&T can send you unlock instructions upon request, provided that we can reasonably obtain them from the manufacturer and that you meet the requirements below. You should receive a response within two business days.
To unlock your phone, just complete our simple online unlock request form.
Business customers can request an unlock code for a business device Here.
Note: AT&T cannot unlock devices from other wireless car...
Dec 20, 2014
zidane2016 Dec 20, 2014
Wireless Forums •
8,8418841 views
• 8787 replies
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02-27-2015
0
ATTMobilityCare wrote:Hi @daarroyo I’d be happy to help with the widely anticipated update for your Nokia device! At this time, we do not have any information on the release of Windows ‘Denim’. Please keep an eye on our Software Updates page for the latest update information for your device! Thanks,ChariseHow did you not have information for a denim update for a device four days before release.
ATTMobilityCare wrote:Hi @daarroyo I’d be happy to help with the widely anticipated update for your Nokia device! At this time, we do not have any information on the release of Windows ‘Denim’. Please keep an eye on our Software Updates page for the latest update information for your device! Thanks,ChariseHow did you not have information for a denim update for a device four days before release.
Feb 7, 2015
2Real513 Feb 7, 2015
Wireless Forums •
564564 views
• 77 replies
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02-09-2015
0
@2Real513 If you have not gotten the message to update your phone to 4.4.4, Please ensure you’re on a Wi-Fi connection as the file size is 487MB.
You’ll need to go to settings>about device>software update, then select check for updates, then select OK to download and install that update. You’ll then follow the steps listed on the screen to complete the update.
Charise
@2Real513 If you have not gotten the message to update your phone to 4.4.4, Please ensure you’re on a Wi-Fi connection as the file size is 487MB.
You’ll need to go to settings>about device>software update, then select check for updates, then select OK to download and install that update. You’ll then follow the steps listed on the screen to complete the update.
Charise
Mar 5, 2015
Feb 5, 2015
Lilybell2 Feb 5, 2015
Wireless Forums •
13,25313K views
• 119119 replies
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02-10-2015
0
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
Hello! @Lilybell2 Thanks for posting your connectivity concerns. Sorry to hear you’re having issues with the Wi-Fi connectivity.
AT&T is working with Samsung to identify a root cause and fix for this issue.
The issue appears related to Smart Switch; you'll want to attempt to clear this by unchecking the Smart network switch for now.
Go to Settings>Wi-Fi>Smart network switch
Remove the mark in the checkbox.
We apologize for any inconvenience this has caused.
Charise
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