Hello - my netgear NightHawk was put on the blacklist. I am not sure why. The seller I bought it from won't respond to me. How do I get my device off the blacklist? 

When I try to unlock my Iphone on att.com it tells me that it can't unlock because it is tied to an account that does not support device unlock. The phone was paid for outright.  The service with ATT was canceled several months ago.

I’m currently not in the US but my friend who is in the same family plan is still in the States, but she’ll be leaving soon. Before I go back to my country I asked AT&T customer service via phone about how to cancel it and he said I can turn it off on mobile phone setting so I turn it off but th

My alarm system at home has an older 3G GSM cell radio with AT&T service that I got in early 2015 (I own the equipment rather than leasing). My alarm company emailed me to schedule an upgrade to an LTE communicator and they said that it is required because AT&T is currently converting their 3G netwo

Did anybody take app AT&T on a free Galaxy S23+ when they did the free trade in any galaxy, and then not had it worked out that way.   I traded in my A71 5G which they accepted and I got to them in time.  To have then still charge me for the S23+ and fight with them every month. 

ATT has fraudulently turned over a debt that’s not mine. NEVER HAD AN ATT ANYTHING yet they’re they’re trying to extort $648 from me by claiming a debt so as to affect my credit score then blackmail me into paying it by ignoring my complaints.

Can you have more than one adult manage the kids on the secure family app?

We have updated to the new companion app. On the parent phone, i can see the exact locations of all phones.  How can the companion app show the exact locations of all phones?  

The new overhaul of the Secure Family app took away features rather than just enhancing what is already there. I have a young adult at home who will not install the companion app or the Secure Family app. No teenage or young adult wants to be tracked. The app used to allow the use of towers to give

On 8/24 I switched from Verizon to FirstNet, and wanted to take advantage of the free S23 trade-in offer. I returned to the AT&T store on 9/7 with two phones that were on my old Verizon account: A Samsung Galaxy S9+ and a Samsung Galaxy A53. The manager at the store said the S9+ would be preferr

When I try to unlock my Iphone on att.com it tells me that it can't unlock because it is tied to an account that does not support device unlock. The phone was paid for outright.  The service with ATT was canceled several months ago.

On 8/24 I switched from Verizon to FirstNet, and wanted to take advantage of the free S23 trade-in offer. I returned to the AT&T store on 9/7 with two phones that were on my old Verizon account: A Samsung Galaxy S9+ and a Samsung Galaxy A53. The manager at the store said the S9+ would be preferr

Earlier today I was trying to arrange a time to pick up my kid and we discovered that any text message sent that contained the number 1 was not being delivered. I have an Samsung Galaxy Note20 and my kid has an iPhone 11.  We both checked and there are no software updates.  We both restar

This is VERY OLD, because I (erroneously) assumed I would eventually start seeing the credit for my phone on my monthly bill. It’s now two years later and the new phone is nearly paid off with not a cent of the $800 that should have been credited ever making an appearance. I am disgusted with AT&am

Hello,I am unable to use the 5g hotspot device I paid $600 for 3 years ago as refurbished new. It is now locked by AT&T. I spent 6 hours on the phone , being sent to many diff at&t departments to resolve. Everyone says they can not unlock it, even though they know I can prove I own it outrig

I just started using AT&T Fiber 1000mbps about 2 months ago - I WFH and am on meetings off and on all day long. In a 30 minute meeting period, I might lose connection anywhere from 3-5 times for about 5-20 seconds each. It is never for an extended period of time, but it is enough to freeze me an

Hi all, If you were ordering a new device and received the "we hit a snag" error, our teams were made aware and addressed the issue. You can sign back into your account and resume your order. If you continue to get the error, please post below and we can look into it directly. Update: If you are

This should make a lot of people happy. DIRECTV/AT&T and Nexstar Agree to Bring ABC, CBS, FOX, and NBC Locals Back In Temporary Agreement People should start to see their locals return as soon as early this afternoon.

First, congratulations on getting your new iPhone. These instructions are for transferring your data from one phone to your new iPhone*. When activating your new iPhone the iOS will ask if you want to do a software update to your phone - select UPDATE NOW.Before you move your data to your iPhone

I preordered an iPhone 15 Pro Max and I opened a new line, new account and new everything. I want to cancel the order now since I decided on waiting. I wasn't sent an account number or anything only an order #, which makes NO sense to me. How can I make an account if I'm not given an account number,

I bought a iPhone off a guy and it was wiped brand it’s sim locked but it’s payed for and it’s disconnected from the line I need help