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lizdance40!
Community member since Feb 2014
Rhodesman
Community member since Nov 2010
All community answers
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Created: Jul 13, 2014
octavioa
Created:
Jul 13, 2014
I just reported a problem with my AT&T system since all my three services are down: TV, Phone and Internet. The problems is related to the modem/gateway not being able to sync at the TCPIP level with the AT&T hub (or whatever the name is for the box the gateway connects to), ie, I have a fully 100% lit/still green broadband LED. When the unit is reset and/or powered on, t...
I just reported a problem with my AT&T system since all my three services are down: TV, Phone and Internet. The problems is related to the modem/gateway not being able to sync at the TCPIP level with the AT&T hub (or whatever the name is for the box the gateway connects to), ie, I have a fully 100% lit/still green broadband LED. When the unit is reset and/or powered on, t...
Created: Sep 14, 2016
mc59comm
Created:
Sep 14, 2016
I recently bought a iPhone 6E, which is WiFi calling-ready. However, because I went with a prepaid account, it doesn't appear I can enable WiFi calling. This is disappointing since the AT&T sales person said there is no difference in prepaid vs. postpaid accounts in terms of service capabilities, data speeds, etc. This apparently was not true. So now I am wondering whethe...
I recently bought a iPhone 6E, which is WiFi calling-ready. However, because I went with a prepaid account, it doesn't appear I can enable WiFi calling. This is disappointing since the AT&T sales person said there is no difference in prepaid vs. postpaid accounts in terms of service capabilities, data speeds, etc. This apparently was not true. So now I am wondering whethe...
Created: Sep 28, 2016
Portsm
Created:
Sep 28, 2016
I was misled by AT&T local store in Portsmouth, Ohio. They said that a program existed, and it did, where I can trade my old phone back for $650 when I buy a new iPhone. They said the deadline was Sept. 30 and they told me this on Thursday Sept. 22. I went back yesterday, 27th and they informed me that they were wrong. They said that the sell ended the 25th. They admitted...
I was misled by AT&T local store in Portsmouth, Ohio. They said that a program existed, and it did, where I can trade my old phone back for $650 when I buy a new iPhone. They said the deadline was Sept. 30 and they told me this on Thursday Sept. 22. I went back yesterday, 27th and they informed me that they were wrong. They said that the sell ended the 25th. They admitted...
Created: Sep 29, 2016
kallikat11
Created:
Sep 29, 2016
can anyone explain what's going on with "hotspots". I can't increase my plan without loosing my hotspot. Can't increase my hotspot usage? What's going on. I live a very off-grid, off normal wi-fi availability. Am I the only one that doesn't have good access to good wi-fi. I use HughesNet which doesn't work half the time and when we are in the RV that certainly doesn't hel...
can anyone explain what's going on with "hotspots". I can't increase my plan without loosing my hotspot. Can't increase my hotspot usage? What's going on. I live a very off-grid, off normal wi-fi availability. Am I the only one that doesn't have good access to good wi-fi. I use HughesNet which doesn't work half the time and when we are in the RV that certainly doesn't hel...
Created: Sep 18, 2016
mrfetzer
Created:
Sep 18, 2016
If my phone is fully paid off, and I get a new one, do I have to turn the old device in? What if I buy the new device from Apple instead of AT&T? If I DO purchase the new device from ATT NEXT, it says I need to return the old device within 10 days, but the new phones don't ship until mid October, so what do I do in that instance? Thanks for your thoughts
If my phone is fully paid off, and I get a new one, do I have to turn the old device in? What if I buy the new device from Apple instead of AT&T? If I DO purchase the new device from ATT NEXT, it says I need to return the old device within 10 days, but the new phones don't ship until mid October, so what do I do in that instance? Thanks for your thoughts
Created: Sep 9, 2016
fodderless
Created:
Sep 9, 2016
I ordered an iPhone 7 Plus 128gb jet black right when they were available at 3am. Shipping date said September but after I checked out it said October 21. The representative on the phone 2 days ago told me it would be at my house on release day, September 16. Is this normal for the shipping date to be messed up? Did this happen to anyone else? I just got off the phone wit...
I ordered an iPhone 7 Plus 128gb jet black right when they were available at 3am. Shipping date said September but after I checked out it said October 21. The representative on the phone 2 days ago told me it would be at my house on release day, September 16. Is this normal for the shipping date to be messed up? Did this happen to anyone else? I just got off the phone wit...
Featured
Hello Community! As you all have heard by now, the iPhone 7 is coming . As a lifelong iPhone user, I always look forward to these launches. As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there. I wanted to start this thread to be able to get the community together and make this the best iPhon...
Wireless Forum •
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• 5656 replies
Created: Jun 28, 2016
AtotheJ1185
Created:
Jun 28, 2016
How long until AT&T updates their IMEI databases to include the new Oneplus 3 Phones? When I went to put my SIM card into my new OP3, I lost LTE speeds as well as had my data plan removed from my account. AT&T Techs and Store Employees both said it was because the system doesn't recognize the OP3 and assigns it as basically being a 3G flip phone. Because of this, the syst...
How long until AT&T updates their IMEI databases to include the new Oneplus 3 Phones? When I went to put my SIM card into my new OP3, I lost LTE speeds as well as had my data plan removed from my account. AT&T Techs and Store Employees both said it was because the system doesn't recognize the OP3 and assigns it as basically being a 3G flip phone. Because of this, the syst...
Created: Sep 26, 2016
DrJohn999
Created:
Sep 26, 2016
Got the OTA update yesterday including WiFi Calling. Enabled it this morning with battery at ~ 95%. It's now 2.5 hrs later and battery is down to 26%. On a normal day like today with just a few short calls and some email activity, the S6 goes down to 25%-ish by 6 or 7 PM. I am at work, and here we have a strong LTE signal, yet the WiFi calling icon (+ sign) is displayed, ...
Got the OTA update yesterday including WiFi Calling. Enabled it this morning with battery at ~ 95%. It's now 2.5 hrs later and battery is down to 26%. On a normal day like today with just a few short calls and some email activity, the S6 goes down to 25%-ish by 6 or 7 PM. I am at work, and here we have a strong LTE signal, yet the WiFi calling icon (+ sign) is displayed, ...
Created: Jan 13, 2016
tahner1189
Created:
Jan 13, 2016
So I was told I would get a buy one get one on my phone. Get iPhone 6s Plus 64gb and was told I could get a 25 dollar credit per month to pay for another phone as long as I paid a $20 extra line fee. Get my first bill and the extra line is more than 30 dollars 25 dollar setup fees (which I can understand) and still charging me for the other iPhone 6s 16 gb that was suppos...
So I was told I would get a buy one get one on my phone. Get iPhone 6s Plus 64gb and was told I could get a 25 dollar credit per month to pay for another phone as long as I paid a $20 extra line fee. Get my first bill and the extra line is more than 30 dollars 25 dollar setup fees (which I can understand) and still charging me for the other iPhone 6s 16 gb that was suppos...
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