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How come an Iphone 8 still SIM locked? I don't know how to proceed

Hi there, I just got a second-hand (or maybe several-hands) iphone, but I can't activate as the SIM is locked. When I went to at&t official site and tried to unlock the phone, system said: it looks like your device is on an installment plan and you haven’t paid it off yet. follow these st

Questions

 • Wireless Forum

29

6

ATT Routing issue to open source software website hosted in France

I cannot access the website https://godotengine.org from my ATT home internet (fiber). I'm using ATT provided fiber and wifi equipment. I cannot ping the website. Nor can I traceroute to it. When I switch my same device (phone, laptop, desktop) to use my cellular hotspot, I can access

Questions

 • Internet Forum

71

16

0

How to turn off 5G on my iPhone 12 Pro

I lost 5G for a while and was concerned at first. It went to LTE and I actually had a better connection. It suddenly came back and everywhere I go I have one bar. My service is so much worse now- I can’t watch videos, webpages won’t load, photos don’t send over messages. I went to settings -> ce

Questions

 • Wireless Forum

29

2

0

same message after unlock phone not allowed #mm6

how do i get rid of this error message #mm6?

Questions

 • Wireless Forum

195

8

0

How to delete sbcglobal.net email account

I am trying to delete an old sbcglobal.net email account using the instructions on this webpage: https://www.att.com/support/article/u-verse-high-speed-internet/KM1010448/ However, when I go to my profile, I CANNOT find a "Contact Info" tab, link, etc. on my profile page (instruction 2). Any suggest

Questions

 • Internet Forum

13

2

0

Accepted Solution

International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

Questions

 • Wireless Forum

24

5

0

Accepted Solution

Official Solution

Numbersync not working

i recently switched phones because my old one was damages, i kept the same number. so im trying to reestablish my numbersync with the new phone but i keep getting "numbersync has encountered a problem" the code is "PD-GE-RsC-JsonSyntaxException" i dont know what it means and its not giving me option

Questions

 • Wireless Forum

1.3K

33

NumberSync

I've been trying to activate NumerSync for 5 days. i bought an esim, and i would like to receive and make calls on my galaxy watch 3 when i'm away from my cell phone, or when i don't have it.  in the At&t app when I go to manage/device and go to manage number Sync it doesn't move!  th

Questions

 • Wireless Forum

5

0

0

Only get email updates after logging out and back in

When I look at my email (@sbcglobal.net) I see that the latest email is "Yesterday" or "Last Week" and I can't get it to update. If I hit the refresh on the browser, it logs me out and when I log back in I get current emails. This happens on both AT&T accounts I use. If I use the "Manage or A

Questions

 • Email Forum

4

0

0

Will my Korean Samsung S20+ work with a prepaid family plan in the US

I want to bring my Korean Samsung phone (S 20+) to the US (Michigan) and purchase a family plan to use mobile data and so on with my colleagues. I heard some of foreign phones are not supported by AT&T prepaid plans. Will it work in the US?

Questions

 • Wireless Forum

4

0

0

Why are usage platforms down?

If it's not one thing, it's another. AT&T have proven themselves completely useless over the last 24 hours. The latest in a long string of "my system is not allowing me to do that" ..... the links that should show usage detail remain down after almost a week. One would think that customer servic

Questions

 • Wireless Forum

16

2

0

AT&T Internet 1000 Fiber Plan, but only getting 100-200Mbps via Ethernet

I just switched over yesterday from Spectrum to AT&T Fiber as it was just made available in my neighborhood (been waiting patiently for this lol). I went with the AT&T Internet 1000 plan, which offers 1Gbps speeds. However, while my PC is connected via Ethernet I'm only getting 100-200Mbps.

Questions

 • Internet Forum

15

3

0

Accepted Solution

Official Solution

Why not support the device from Xiaomi, the 3rd largest global cellphone maker?

I had a Xiaomi 10T and it is technically compatible with ATT 4G network. It is proved that it can join your 4G network with both data and phone call with VoLTE. However, your system keep on restricting me from using it with my ATT account and I had to keep calling the customer service to lift the re

Questions

 • Wireless Forum

77

14

0

What do I do about this billing issue

I am unable to add my new bank account. i tried contacting customer service but they said their system was broken and they couldn’t look up customer info. There is no way for me to pay my bill because the AT&T website gives me an error every time I try to add my bank account.

Questions

 • Internet Forum

3

0

0

need suggestions and ideas.

hey all,am Hazel Bae, and my friend have a trucking company here in Houston, may of his drivers are telling him that the trucks mostly face problems on roads while rolling and they need onsite repair. Its obvious that a truck cant be taken to workshop if something like tires get damaged so therefor

Questions

 • Community clubhouse

83

9

Set up a mobile hotspot

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Get help with your internet connection

Latest Accepted Solutions

(488)

Accepted Solution

International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

Questions

 • Wireless Forum

24

5

0

Accepted Solution

Official Solution

Why not support the device from Xiaomi, the 3rd largest global cellphone maker?

I had a Xiaomi 10T and it is technically compatible with ATT 4G network. It is proved that it can join your 4G network with both data and phone call with VoLTE. However, your system keep on restricting me from using it with my ATT account and I had to keep calling the customer service to lift the re

Questions

 • Wireless Forum

77

14

0

Accepted Solution

Roaming in Canada for extended period of time

My current prepaid AT&T plan “includes unlimited nationwide calls and messaging in and between the U.S., Mexico, and Canada”. I have heard a rumor that my usage outside of USA cannot exceed my usage within the USA. I am going to spend the majority of the next year in Canada. Can I use my phone w

Questions

 • Wireless Forum

13

3

0

Accepted Solution

Are emails on yahoo sending?

Since Wednesday, June 15, emails on yahoo are not sending. AT&T is internet provider.  

Questions

 • Email Forum

40

6

0

Accepted Solution

Separating Call History from Text History from Video History in the Phone Recent List

Hi, I've got an ATT Samsung J7 2018, running Android 9 with One UI ver. 1.1. When I click on Phone, Recents, I get a listing of all texts and mobile calls made, in and out. For instance, if I call my daughter today, and later the same day, or the next day, or a month ago, when I click Recents i

Questions

 • Wireless Forum

40

4

0

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