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dwinth joined the community on February 9, 2009
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Community Blog •
777777 views
• 00 replies
Oct 19, 2013
reichmaj Oct 19, 2013
U-verse Forums •
46,44346K views
• 8282 replies
Mar 5, 2015
Mar 2, 2015
CocoaNeighbors Mar 2, 2015
U-verse Forums •
334334 views
• 1010 replies
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03-05-2015
0
Stranger things have happened but I really don't know how much of this "we are negotiating with Music Choice" I believe. Last Fall, the Stingray app was added and I should have known then that MC could possibly be on the way out. I found a press release that basically said that AT&T signed with Stingray for "3-5 years." Stingray, in fact, tried to purchase Music Choice. I had the pleasure to interact with a U-Verse TV manager who stated that Stingray was better than Music Choice (in as many words). Yeah, okay! It could be a ploy to get a better rate for MC but I do...
Stranger things have happened but I really don't know how much of this "we are negotiating with Music Choice" I believe. Last Fall, the Stingray app was added and I should have known then that MC could possibly be on the way out. I found a press release that basically said that AT&T signed with Stingray for "3-5 years." Stingray, in fact, tried to purchase Music Choice. I had the pleasure to interact with a U-Verse TV manager who stated that Stingray was better than Music Choice (in as many words). Yeah, okay! It could be a ploy to get a better rate for MC but I do...
Nov 18, 2014
SheriSTL Nov 18, 2014
U-verse Forums •
809809 views
• 1111 replies
Solved
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02-18-2015
5
Hi @tjperez ,
We have received your message and look forward to working with you to resolve this issue.
For others having the problem, try changing from HDMI to component cables to see if that helps.
Also, I was able to digup SheriSTL's case notes, and they were able to resolve the issue by doing a non-destructive recovery. You can do so by:
Unplug the receiver or DVR power cord from the wall or back of the box.
Wait 10 seconds.
Plug in the receiver and DVR.
When three white dots appear on the screen, unplug the receiver/DVR again.
Repeat this process two more...
Hi @tjperez ,
We have received your message and look forward to working with you to resolve this issue.
For others having the problem, try changing from HDMI to component cables to see if that helps.
Also, I was able to digup SheriSTL's case notes, and they were able to resolve the issue by doing a non-destructive recovery. You can do so by:
Unplug the receiver or DVR power cord from the wall or back of the box.
Wait 10 seconds.
Plug in the receiver and DVR.
When three white dots appear on the screen, unplug the receiver/DVR again.
Repeat this process two more...
Jan 15, 2013
erick_m Jan 15, 2013
U-verse Forums •
9,5339533 views
• 44 replies
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01-15-2013
0
If you have an ATT Yahoo account you can change it by following the instructions in this article:Email Password Change or ResetIf it's a yahoo account linked to your ATT account, then when you change the password to the ATT email account the Yahoo account is linked with, it will change the password on both.If it's just a Yahoo account not linked to ATT in any way, you can do the following:To change the password on your Yahoo! account:Go to Yahoo!'s password change tool.Enter the Yahoo! ID and password credentials for the account you're changing. Note: For enhanced sec...
If you have an ATT Yahoo account you can change it by following the instructions in this article:Email Password Change or ResetIf it's a yahoo account linked to your ATT account, then when you change the password to the ATT email account the Yahoo account is linked with, it will change the password on both.If it's just a Yahoo account not linked to ATT in any way, you can do the following:To change the password on your Yahoo! account:Go to Yahoo!'s password change tool.Enter the Yahoo! ID and password credentials for the account you're changing. Note: For enhanced sec...
Mentor
Nov 18, 2013
Blackjack II Nov 18, 2013
Wireless Forums •
58,68758K views
• 905905 replies
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03-27-2014
0
Hello, everyone!
Customers who have an AT&T Samsung Galaxy Note 3 began to receive the latest version of Android 4.4 KitKat today.
For more information, please click on the link below.
Android 4.4 KitKat
-Mariana
Hello, everyone!
Customers who have an AT&T Samsung Galaxy Note 3 began to receive the latest version of Android 4.4 KitKat today.
For more information, please click on the link below.
Android 4.4 KitKat
-Mariana
Mentor
Mar 5, 2015
motionmow1 Mar 5, 2015
U-verse Forums •
5050 views
• 22 replies
Solved
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03-05-2015
0
motionmow1 wrote:
looks like i need to talk to a rep about either canceling of service or correcting my service billing. tried using online chat with no success. signed up for bundle of u300 + highest speed internet. charging me for u450. called last month and billing was adjusted with 25.00 credit but did not change for this months billing. anyone else having this problem. chat offered me the same billing i have for the u450 but i do no want this.
Contact ATT Customer Care on the link in my signature.Send them a private message, on this link, and they should b...
motionmow1 wrote:
looks like i need to talk to a rep about either canceling of service or correcting my service billing. tried using online chat with no success. signed up for bundle of u300 + highest speed internet. charging me for u450. called last month and billing was adjusted with 25.00 credit but did not change for this months billing. anyone else having this problem. chat offered me the same billing i have for the u450 but i do no want this.
Contact ATT Customer Care on the link in my signature.Send them a private message, on this link, and they should b...
Mar 5, 2015
janerg Mar 5, 2015
U-verse Forums •
5959 views
• 11 replies
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03-05-2015
0
janerg wrote:Are there any plans to bring Hallmark Channel back to ATT? We switched from ATT UVerse to Time Warner Cable because ATT discontinued offering Hallmark Channel. We would certainly be willing to change back to ATT UVerse since we did like the service if they would bring Hallmark Channel back to their lineup! In the meantime, I guess we're stuck with Time Warner.The channels have been gone for 4+ years. Crown Media apparently is still contemplating AT&T's offer. AT&T almost had them back in 2013.
janerg wrote:Are there any plans to bring Hallmark Channel back to ATT? We switched from ATT UVerse to Time Warner Cable because ATT discontinued offering Hallmark Channel. We would certainly be willing to change back to ATT UVerse since we did like the service if they would bring Hallmark Channel back to their lineup! In the meantime, I guess we're stuck with Time Warner.The channels have been gone for 4+ years. Crown Media apparently is still contemplating AT&T's offer. AT&T almost had them back in 2013.
Mar 5, 2015
A_Jaded_Knight Mar 5, 2015
U-verse Forums •
8787 views
• 55 replies
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03-05-2015
0
I don't know if you have tried anything to trouble shoot or not, but when my wireless receiver looses connection I reboot the receiver. It happens rarely but when it does that's how I fix it. You can also tell if it has a signal by looking at the bars next to the power light. When mine quits all of those go out. If that doesn't work try unplugging power from the wireless access point for the wireless receivers. It should be by and plugged into the gateway "thingy" . If none of that works try unplugging the gateway and resetting it. One of those should get you goin...
I don't know if you have tried anything to trouble shoot or not, but when my wireless receiver looses connection I reboot the receiver. It happens rarely but when it does that's how I fix it. You can also tell if it has a signal by looking at the bars next to the power light. When mine quits all of those go out. If that doesn't work try unplugging power from the wireless access point for the wireless receivers. It should be by and plugged into the gateway "thingy" . If none of that works try unplugging the gateway and resetting it. One of those should get you goin...
Contributor
Mar 5, 2015
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