Answers to your most frequently asked questions on our top products and features!
Do you need to know the very latest and greatest information on our top trending topics? These Top FAQ Pages were made for you with the latest news, best solutions, helpful videos and the top tips you need to get the most out of your AT&T products and services.
If you still have a question, you get it answered with our Ask a Question button!
The Latest FAQs
AT&T Account Help
Do you have questions about your AT&T Wireless account?
Do you need to view your account info? Are you ready to unlock your device?
We've got you covered!
Update & Activate in 4 Steps!
It used to be a hassle to upgrade or activate your phone, but AT&T has made it easy to walk you through the process.
Want to Learn More About the iPhone 12?
Let us tell you how to explore the features of your iPhone 12, including:
- Transfering you contacts
- Replacing a device
- Same day delivery and more!
Did You Order a New Device or Trade-in an Old Device?
Find everything you need to check your order status, as well as some helpful tips to ensure a smooth trade-in.
All FAQ Pages
AT&T Business
AT&T Internet
- All About CyberSecurity
- All About Your AT&T Internet Account!
- Email Troubleshooting
- Maximize Your AT&T Network Internet Speed
- Spam text and email
- Stay secure with OAuth & Secure Mail Keys
- Troubleshoot My Apps
- Troubleshoot My Device
- Visit the AT&T Internet Forum
AT&T Phone
AT&T TV
Foro AT&T Mx
DIRECTV
- All About the Genie 2
- All About Your AT&T DIRECTV Account!
- All About Your DIRECTV DVR and Receiver
- DIRECTV Outages & Errors
- DIRECTV Remotes
- DIRECTV Premium Entertainment
- Watching the NFL
- Visit the DIRECTV Forum
HBO Max
U-verse TV
- All About Your AT&T U-verse Account!
- Troubleshoot My U-verse
- U-verse TV Errors & Problems
- Visit the U-verse TV Forum
Wireless
- All About AT&T 5G
- All About AT&T PREPAID
- All About AT&T WatchTV
- All About the iPhone 12
- All About the myAT&T App
- All About the New iPad
- All About Paperless Billing
- All About Your AT&T Account
- All About Your AT&T Bill
- Apple Devices from AT&T
- Data Usage & Overages
- International Options
- iPhone 8, 8 Plus & iPhone X Support
- iPhone 11, iPhone 11 Pro & iPhone 11 Pro Max Support
- iPhone XS, iPhone XS Max, iPhone XR, & Apple Watch Series 4 Support
- New Phone & Device Support
- Protect Yourself From Unwanted Calls
- Stay Connected with AT&T Voicemail
- Talk, Text & Data Plans
- Text Messages
- Track Your Order
- Transfer of Billing Responsibility
- Upgrade & Activate Online
- Welcome to AT&T!
- Welcome to the AT&T Community!
- Visit the Wireless Forum