AT&T PREPAID
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Wireless Account
Wireless Billing
Online Account Access
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See above - I see mentions of a "live chat" feature on different forum posts and AT&T sites but can't find the option.
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Wireless Account
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Dear Team, I have transferred my billing responsibilities to the new person. But previously I have traded a mobile. But Now I can't able to find the trade discount on my new bill. This also happened on the previous bills where the billing responsibilities were handled by the old person. Please reso
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Wireless Account
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I have twenty dollars in my account balance that has built up over time from me being a loyal customer to at&t prepaid, I would like to know how, if possible, I can use that money to pay for my next months renewal for my service
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Wireless Account
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Target discounts with att are not what they say they are
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Wireless Account
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Accepted Solution
Our business line is unable to send out text messages to anyone on ATT because they labeled our number as Spam. It is not Spam. How do we get our number removed from their Spam filter?
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Wireless Account
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I went to pay my cell bill yesterday and did so online with an ACH payment from my bank (Mar 17).. when I checked my bank account today (Mar 18) a larger number than I authorized was withdrawn by ATT.. about $100 more than my bill amount ($369 vs $276). When I looked at my ATT wireless account onli
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Wireless Billing
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I currently have a collection with AT&T that includes a large past due balance and 4 devices on installment agreements. Due to unfortunate circumstances financially I have decided to file chapter 7 bankruptcy. My question is will AT&T be included in chapter 7 bankruptcy and if so after my ba
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Wireless Billing
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It’s impossible to activate my ATT debit card through northlane. The online portal doesn’t recognize the card. The phone number is automated and does not connect me to a representative. After entering my card number. Online, it says “the card does not register, goodbye.“ Very frustrating.
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Wireless Billing
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Official Solution
Can I go to an AT&T store to return a phone that I bought from an AT&T authorized dealer (like Walmart) instead of going to the dealer. I still want to continue service with AT&T but I don’t like the phone at all and the dealers stock on devices was low and limited on color choices. I si
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Wireless Billing
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Accepted Solution
I am at a complete loss and just don't know what to do. I lost my phone in Palm Springs in May of last year. I came back and worked with customer service - and they had a trade-in promotion to return your phone (they had a list of phones that qualified), ANY condition. Great, I had an o
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Wireless Billing
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AT&T updated the interface for splitting wireless payments across multiple payment methods. It's terrible. It's hard to get to, the interface is cumbersome, they identify cards by name when entering the payments and by the last for digits when reviewing the payments, and if you make a par
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Wireless Billing
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I I was recently having an issue with an online payment to add data to my account. My mother is in a nursing home so we do FaceTime a lot with the grandkids. The representative I spoke with not only fixed the problem, she actually told me there was a new plan available for the same money and
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Wireless Account
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I see we are getting a 5$ rebate for outage related to software upgrade recently. It is suppose to be avg cost for one day of service. I am told that my rebate will be 5$ though I have 3 lines out for day each and guy with one line gets same $5. ATT just trying to minimize cost for inco
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Wireless Billing
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My wife and I were promised free phones by a representative from AT@T. She looked at our phones and guaranteed our phones would be free. Turs out that is not the case. AT@T customer service offers no help
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Wireless Account
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Official Solution
Hello, I recently opened a new Wireless account but I don't have the FAN PIN to register the online account. Would you please help?
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Wireless Billing
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Official Solution
I can't even get to the log-in page. I always see this infamous error message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. AT&T always wants to verify my log-in information, like they can
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Online Account Access
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Accepted Solution
I am at a complete loss and just don't know what to do. I lost my phone in Palm Springs in May of last year. I came back and worked with customer service - and they had a trade-in promotion to return your phone (they had a list of phones that qualified), ANY condition. Great, I had an o
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Wireless Billing
35
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Accepted Solution
I am often in the US work related for several months and would like to get a postpaid plan (Unlimited Premium). I know prepaid exist but its not an option for me, I need add ons that are not possible with prepaid. Can I get a postpaid plan as non US citizen? I dont have SSN or any other way on how
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Wireless Account
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