Features & Services

I've tried every troubleshooting recommendation I've found online and in forums... and yes, the app is up-to-date. Anyone actually have success authenticating Active Armor to be able to use it? If so, please share the secret(s) of your success. I've been trying for months - I eventually had to give

what does this mean ( 5g mobile Hotspot) I wish to purchase on arrival at Boston International the $50 dollar sim ---for a unlimited data sim for about 2weeks use 5GB mobile hotspot Online only, limited time. Req’s new line. Hotspot data applied withi

How do I report a bug in ActiveArmor ? The help page tells me it's easy, but I can't find any mechanism to report or get assistance... The problem: Problem callers seem to be able to overload ActiveArmor by calling multiple times... In the example I noted today, The first 4 times the number was

Sending texts with images, from my iPhone to his Android is usually impossible. We both have ATT. Sometimes when he phones me, the call goes directly to VM without ringing and without leaving any indication in my iPhone that he has called. How do we fix these problems?

I just received an email stating that AT&T is discontinuing my original grandfathered iPad plan and replacing it with an inferior plan (max 50gb a month) This is a bit of a shock given the promised that the plan was a lifetime plan - is this a mistake or are others getting the same messaging

My call protect app has a new pop up saying to download active armor. Is this a new or additional subscription?  What is happening to Call Protect?  Is it dead?

I've got a very specific problem but I'm not sure who to contact. I have one phone number that, when dialed from an AT&T phone while using wifi calling, there is a delay of 10-15 seconds before the far side starts ringing.  If the user turns off wifi and uses the normal cell network, the c

I am not getting notifications of voicemail or missed calls for hours after the call or voice mail was placed. This has been going on for years an AT&T fails to resolve the issue.

How do I obtain usage detail since 2019 for one on the phone numbers on my business account?

I need help on how to figure out the password on attwifimanager because none of the default passwords work and nontging works ive tried everything please please help im just trying to be able to play my game

AT&T Z Flip4 user here, really disappointed that AT&T still has not solved the issue of RCS messages not delivering to just about anyone not using a brand new AT&T Samsung phone (so nearly everybody). It's left me with undelivered messages all the time, spotty connections where it will a

This app requires way too many steps to report/block a number. You can't delete from the recents list (which I could do with call protect).  You have to go into the active armor app and select the number, then select report or block.  If you select report, you still have to tell it to blo

The tower near our home has (2) very bright flashing lights on this tower. It was always red flashing at night for the past 25 years. It is very annoying and makes it difficult to sleep at night. This has been going on for over 10 days now. Please check into this as all my neighbors feel the same wa

Active armor won’t authenticate my account I recently switched from Samsung galaxy s 21 to a IPhone 14 pro max. My phone and app are both up to date

What screens must be viewed to remove the numbered badges on the app icon? Signed, Asking for my OCD Friend

I’m trying to pair my son’s phone. I pair, download the vpn, but as soon as it “downloads” it says “unknown.monileconfig” Ove tried everything I’ve read to trouble shoot with no luck.

Does the International Day pass cover calls made within the international country you are visiting.? What about calls from one International Day Pass country to another?

Why did this ultra wide band (UWB) appear in my connection settings today on My Att galaxy 22 ultra

I have Consumer Cellular phones, with service provided through the ATT network, so this is kind of an ATT issue. When I set up my voicemail several years ago, I used the "password not required" option, so I wouldn't have to enter the password to retrieve voice messages.  That option still wo

Does our international plan cover Cuba?

My child will be doing Study Abroad this summer in Japan (I’ll still be in the US). Do we need to do anything different from how we typically call or text one another? Do either of us need to change any settings on our iPhones? Is there a charge for calling or texting? We are on the same family plan