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AT&T PREPAID
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Accepted Solution
I will be in Japan for 3 weeks, and Taiwan for a few days. I am currently on the AT&T Prepaid $40 plan. What are the options for getting text/calling and data?
Questions
• AT&T PREPAID
17
1
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I traded in an iphone over a month ago. Shipped with the label provided by ATT. No tracking updates since Jan 7. No one at the post office or with ATT seems to be able to help. Any way to get this resolved?
Questions
• Phones & Devices
8
0
0
My S21 Ultra 5G phone broke, they confirmed it was a software issue and that it was still under warranty. They provided a shipping label and said I must stick it on the box my new phone came in an send off the old phone in order to not be charged. Great, Right? Wrong. Sent my phone exactly as I was
Questions
• Wireless Account & Billing
665
4
I ordered a new phone and sent my old one back using the box and label att sent me and they said they never got my phone. They are now charging me for the phone I sent back. I called customer service they just said sorry didn't receive that's it. I don't even have a tracking number didn't thi
Questions
• Wireless Account & Billing
145
2
Accepted Solution
Official Solution
Texts from certain contacts always show up as an email on my phone instead of a text message. What Android setting on my Note 10+ might need to be changed to prevent this from happening? Most texts come through as texts, but these few do not. Thanks for the help.
Questions
• Phones & Devices
894
4
0
I am extremely frustrated.... On 1/1, I tried upgrading 2 out 3 of my phones online thru AT&T website and my order got cancelled after they were palced. After talking to online rep it was flagged as Fraud. I went to the store and they told me I needed to call the Global Fraud number. The S
Questions
• Wireless Account & Billing
1.4K
12
Paid for my phone, 1 year later still reporting the installment agreement is not complete. Cannot change carriers because of this
Questions
• Wireless Account & Billing
31
2
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hi im trying to access my account on my AT&T account but its saying its invalid
Questions
• Wireless Account & Billing
26
1
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Hello. On Jan 26 I purchased an S22 but my phone did not qualify for a trade in. I saw the new ad where you can trade in your old phone no matter the condition. Could I still qualify for this & will it help my monthly bill if the trade in would be accepted.
Questions
• Wireless Account & Billing
24
2
0
AT&T Z Flip4 user here, really disappointed that AT&T still has not solved the issue of RCS messages not delivering to just about anyone not using a brand new AT&T Samsung phone (so nearly everybody). It's left me with undelivered messages all the time, spotty connections where it will a
Questions
• Features & Services
22
0
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This app requires way too many steps to report/block a number. You can't delete from the recents list (which I could do with call protect). You have to go into the active armor app and select the number, then select report or block. If you select report, you still have to tell it to blo
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• Features & Services
18
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Closed
atnt has the most fraudulent lying (Edited per community guidelines)hole data service abd needs to be closed down but theyown the (Edited per community guidelines) fcc so what do we do"
Questions
• AT&T PREPAID
27
0
0
Hi. I was trying to create a new business account here on AT&T, we spoke with the sales team and provided them with information about the company, such as website, name, location, address, we also provided the articles of incorporation for a fraud check, however this morning the guy from here
Questions
• Wireless Account & Billing
24
0
0
The tower near our home has (2) very bright flashing lights on this tower. It was always red flashing at night for the past 25 years. It is very annoying and makes it difficult to sleep at night. This has been going on for over 10 days now. Please check into this as all my neighbors feel the same wa
Questions
• Features & Services
29
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Just wanted to give people a heads up on this. The Samsung A13 5g that was released in December 2021, is no longer supported by Samsung Pay.if you try to install the applicationi in the play store you get an error saying it is not compatible with the phone. If you do get it installed by side loading
Questions
• Phones & Devices
24
0
0
Accepted Solution
Official Solution
I bought the pho e and it's supposed to be unlocked but my Verizon sim which is on and active won't work
Questions
• Phones & Devices
43
6
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Accepted Solution
what does this mean ( 5g mobile Hotspot) I wish to purchase on arrival at Boston International the $50 dollar sim ---for a unlimited data sim for about 2weeks use 5GB mobile hotspot Online only, limited time. Req’s new line. Hotspot data applied withi
Questions
• Features & Services
42
4
0
Accepted Solution
Bought an iPhone 13 pro on a local classifieds website, the device took my t-mobile sim card and showed service. Only after when I went home did I realize that it is locked under an AT&T sim card as there is still a balance/installment due on the AT&T account. Reached out to the seller, but
Questions
• Phones & Devices
41
1
0
Accepted Solution
1) Does the timestamp on this log show the actual time the app was opened or data was downloaded? 2) If the Phone is connected to WIFI when data is downloaded or an app is opened, does it still show under "Mobile Data"?
Questions
• Wireless Account & Billing
39
2
0
Accepted Solution
Official Solution
I received a call last night from "Ellen" with The Story House saying I had won a year of free wireless service as an entrant in one of your recent sweepstakes. She followed up with an email with several documents that I need to sign and return within 3 business days. I recall registering for
Questions
• Wireless Account & Billing