AT&T Community Forums

I just switched from Comcast to AT&T, and now my iMac can no longer locate 2 different PC servers

Prior to the switch, I could use the Finder, "Connect to server" and find the PC server by typing in the smb://....... address. Now, when I do that, my iMac can no longer "find" the server. It times out... The other server was assessable via its ipV4 address from my browser. I simply saved that "webpage" and would open up that webpage and access what I needed. That now also times out. (Edited per community guidelines)? All devices are successfully on the same, new WiFi network.

Equipment: BG 320 Router. Thats it, no other equipment was provided at our install 2 days ago.

Responses

ATTHelp

Community Support

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231.8K Messages

10 days ago

Hi @jsalman14! Let's get the assistance you require.

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums,

Rob, AT&T Community Specialist.

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formerlyknownas

ACE - Sage

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117.3K Messages

9 days ago

You are asking an internet question but this is the wireless (cell phone) forum. Let's start by moving you to the correct section...

(edited)

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formerlyknownas

ACE - Sage

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117.3K Messages

9 days ago

Make sure when you use the contact us link that you are clicking on internet, not wireless for a correct phone number

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JefferMC

ACE - Expert

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35.3K Messages

9 days ago

Have you taken into account that your PCs would likely have gotten different IP addresses from the new AT&T Gateway from those they had on the previous provider's?

(edited)

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