How do I get my Smart Home Mgr to recognize the new Fiber modem? I have re-started the modem twice. Uninstalled & re-installed the Smart Home App 3 xs. I am at a loss. The message I get is "Can't reach your Wi-Fi gateway."

I recently changed to AT&T Fiber 1G and with my previous IP service I had no issues using my Rain Bird controller on my network or away from my network. My rain bird wifi module is connected to my AT&T guest 2.4 ghz network, but when I use the rain bird app to try to access the controller I

I never had an ATT account, but I have an ATT ONT that I got through another ISP (Sonic). Since I can't provide an ATT account number, can I still drop off the ONT via FedEx/UPS? It's a perfectly good ONT, and I hate to see it turned into eWaste.

I was convinced by one of the ATT phone reps to upgrade internet to the $85 a month service versus the $55 one I was planning to purchase. He told me that I would be getting a $400 reward card for this level of service. My reward card only ended up being $200. This was the level that came with the $

I have AT&T's Fiber Internet Plan but speed is never better than 100 mbps.I've tested speed at att.com/speedtest and also used google's fiber speed test.Just now test results: ping 14 download 95 mbps upload 94.3 mbpsThis is on computer Win 10 google chrome with cat 6 ethernet cable.I reporte

I activated 1G internet service in April 2022 and was told ATT will give me $150 gift card via email. I waited and get nothing, contacted the agent told me to check my email 7-10 business days. I waited and still nothing. I contacted the local store again. I was told that the gift card will send out

Today we switched over to ATT fiber. It seems to work OK on some devices - a desktop, a phone, and two tablets. However, on a second desktop and a laptop the ATT network does not even show up on the list of wireless connections to sign into, and I've refreshed and rest multiple times. Does anyone el

I would like to power my new BGW320-505 off of POE++ (802.3bt). I do not have backed up power in the garage at the demarc where the fiber terminates into the BGW320-505 but I do have it on the Ethernet switch inside.  POE++ should provide adequate power, so I believe the primary issue is adapt

ATT internet fiber 1000 plan says I have HBO Max. I tried signing in by selecting provider ATT. After successful ATT sign-in, HBO Max site says it can't verify and it looks like I don't have HBO Max. Following ATT FAQ, tried clearing Edge browser data from all time. Re-attempted sign-in to HBO Max,

I've been an AT&T Fiber 1000 subscriber since December 2021 and am grandfathered into the free HBO Max, but I cannot get the subscription. Whenever I attempt to sign into HBO Max with my AT&T account, it says, "Can't Verify Your Subscription - It looks like your account doesn't have access t

A class (Edited per community guidelines) needs to be started regarding all these complaints a technician came into my yard today didn't identify himself to me or my neighbor put flags down and spray painted oir yards and I come home from being at work and my AC doesn't work all my other electrical

1) I want to rename devices to something more intelligent. 2) Why does my printer have a "68" in the third IP position instead of "1"? I can ping it in a browser but not sure why it is 68. Using passthrough on the ATT 505 router. 3) How can I turn the status of a device to "on"?

Hi,       I am asking here after spending over 3 hours with AT&T customer care. When I try to get the AT&T internet suite for my new PC it gives error "Error: An error has occurred. Please try again later. If the problem persists contact customer support".  Any help wo

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago