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What to do if my sim card is stolen

I ordered this govmnt phone and come took my sim card

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10

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avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

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90

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cannot log into myatt account

Every time I try to login it wants to send me a verification text, however it never does. Not to my phone and not to my husbands phone. So, I can't get into my account.

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14

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$5 refund for outage

After notification from ATT that they were going to refund $5 for the outage I was satisfied. Got my bill for the 7 lines and phones that I pay for and was surprised to see only one credit for $5.  Really upset!!  I get $5 and the guy who has one phone gets the same $5….not right …really

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303

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2 Questions - Device Linking & Message Access

I have had an iPad Air with wi-fi access and its own phone number on my main account for a few years but somehow managed to remove the device from my account. How do I add it back?Then, once I have it added back, I need to figure out how to access messages for that phone number. I can't seem to find

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26

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Prepaid HELP

My existing # was confirmed for transferring to AT&T pre-paid. I input my transfer PIN, IMEI, and paid $300 for 12 months of pre-paid service. AT&T assigned me a new #. My existing # is linked to my corporate work accounts and I have to keep it. The # AT&T assigned me wasn’t even on my p

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31

7

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Received unlock code, but my phone is not giving me a notification to enter the code in

I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead

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32

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Device does not match AT&T

Prompt content:Looks like the lMEl number you entered doesn't match an AT&T device. Please check your lMEl number by dialing *i06# ar look forthe number under your device settings. Mine is an AT&T operator, why is this prompted?

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21

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Proof of purchase for installment plan that ended July 2023

I payed the remaining balance on my installment plan for my samsung galaxy z fold 3 in July 2023. I then unlocked the device and got service with another carrier. I need proof of purchase for the phone but since I'm no longer an AT&T customer, no one seems to be able to assist with providing a r

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17

3

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WHERE'S THE CREDIT FROM NATIONAL OUTAGE FEW MONTHS BACK???

A ticket was opened and I received a text stating they were working on it, then another stating it was resolved with a link in text to see details. THERE ARE NO DETAILS!!!! ITS NOT RESOLVED!!! WORST YET, WHEN REPLYING TO TEXT THE RESPONSES ARE IN SPANISH. I DON'T SPEAK OR CARE TO SPEAK SPANISH

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15

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(4)
Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

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25

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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43

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

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Trending Accepted Solutions

(28)

Accepted Solution

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New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

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262

21

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AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

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156

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Same day upgrade?

If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible

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94

2

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Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

Questions

90

9

0

Accepted Solution

Amount owed

Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?

Questions

86

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