AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
I use my phone for work running a service business. I get and receive photos every day, from all brands and service providers. The ONLY time I get the 415 error is sending pictures to my wife's phone on the same account. I have had some luck after resending 5-10 times, it might finally
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Features & Services
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On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.
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Phones & Devices
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Hi, I am not an AT&T customer. I submitted an unlock request for a 2nd hand iPhone, and only put in the IMEI. The email back said that it couldn’t complete the request, as the phone is not on the AT&T network (yes, correct), and I should resubmit the request without the phone number.
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Phones & Devices
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Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.
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Features & Services
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this is an emergency. Basically I woke up and my phone wouldn’t turn on anymore, I’ve tried to plug it in into everything and it’s just gone for. My father gave me his old phone but the SIM card is unlocked and I want to put my working and already paid SIM card in, but it says sim not approved or su
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Phones & Devices
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I ordered this govmnt phone and come took my sim card
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I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,
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Wireless Account & Billing
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Every time I try to login it wants to send me a verification text, however it never does. Not to my phone and not to my husbands phone. So, I can't get into my account.
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Wireless Account & Billing
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After notification from ATT that they were going to refund $5 for the outage I was satisfied. Got my bill for the 7 lines and phones that I pay for and was surprised to see only one credit for $5. Really upset!! I get $5 and the guy who has one phone gets the same $5….not right …really
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Wireless Account & Billing
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I have had an iPad Air with wi-fi access and its own phone number on my main account for a few years but somehow managed to remove the device from my account. How do I add it back?Then, once I have it added back, I need to figure out how to access messages for that phone number. I can't seem to find
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Phones & Devices
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On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.
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Phones & Devices
12
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I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c
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Wireless Account & Billing
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Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
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Phones & Devices
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Closed
After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad. CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w
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Features & Services
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Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM?
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Features & Services
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Will ATT be selling or an upgrade for the New ipads announced today?
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Phones & Devices
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My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Phones & Devices
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I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,
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Wireless Account & Billing
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Official Solution
If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible
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Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?
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Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
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You can pre-order the new iPad Pro and iPad Air now, with availability in stores beginning Wednesday, May 15. You can purchase iPad Pro devices with an exciting offer for those adding a new line, with choice of Unlimited Your Way.
• Pre-order the iPad Pro 13" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Pro 11" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Air now:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
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