For the mom who gives us everything - Mother's Day gifts that connects us.
Features & Services

Features & Services

Tips for getting the most out of your wireless features.
Ask a question

Latest conversations

View More

(38315)

Accepted Solution

How to Share wireless internet

I'm looking to share my home internet with my office, which is about 2km away. Can anyone suggest how I can do this? I'd appreciate advice on what equipment I'll need and how to set it up. Thanks!"

Questions

31

6

0

Cell Booster SS2FII- Is an internet connection optional?

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

Questions

8

1

0

Problem with communication abroad

I need to go to Russia for a period of 4 months. I told about this in the communication salon. But the connection stopped working after crossing the border (no network signal). I cannot receive SMS messages and therefore I cannot log into my personal account.My friends came to the salon to find out

Questions

16

2

0

Our coverage in Frisco is horrid (Zip: 75033) - Coverage map doesn't mean anything - Moved Two phones to T-Mobile and Better

We have lived in Frisco for three years now and against our better judgement we have stuck with AT&T, but no longer, as we have moved two phones to T-Mobile and plan on moving the rest soon. This is a very prominent area and AT&T has a horrible reputation! It is not the City Council or any o

Questions

32

6

0

Voice mail issues

My phone won't go to voice-mail, just a busy signal

Questions

9

1

0

What is the capacity of email-to-sms gateway?

I am doing a project for a club that would like to implement email-to-sms messaging to send text messages at medium-volume to our members. I was wondering what are the capacity constraints for how many messages we can send (per minute, per hour) through an email-to-sms gateway?

Questions

18

3

0

Call won't go through to certain number

When trying to call a certain number it states call can't be completed, however I called this number previously in the past matter of fact last week and it worked. My daughter was able to call it from her phone which is with a different carrier and had no issues

Questions

12

1

0

Your letter to me on data breach

You give me an activation code in the letter but it didn't work on the Experian form

Questions

54

2

0

Accepted Solution

How can I file a complaint with AT&T, NOT a dispute a customer service complaint.

Someone please tell me how to get out of the endless "Contact Us" loop and tell me how to file a complaint with AT&T in regards to customer service. I have spent 13 hours on the phone, been sold a tablet and 2 lines I don't need and now they try to sell me another tablet and install fiber inter

Questions

296

15

0

Att unlimited premium has slow data speeds.

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

Questions

27

3

0

Be the first to reply

(2)

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

40

0

0

Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

Questions

28

0

0

Trending Accepted Solutions

(6)

Accepted Solution

Official Solution

International travel - Is this the best way?

Attention: International Day Pass prices are changing. Starting May 14, you'll pay $12/day for one line and $6/day for each additional line used on the same day. Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day

Questions

144

5

0

Accepted Solution

What is the difference between AT&T turbo and AT&T turbo (SM)? Or mainly what does the (SM) mean?

What is the difference between AT&T turbo and AT&T turbo (SM)? Or mainly what does the (SM) mean? I'm thinking about adding this add-on to my plan but don't know the difference.

Questions

35

6

0

Accepted Solution

How does vacation mode work for people who try to call me

I am planning to be away for a few months and leave my phone on vacation mode. However, I don’t want everyone who attempts to call me to know that I’m out of the country. What happens when someone attempts to call me? Are they notified that my phone is on vacation mode or disconnected? What is the e

Questions

33

11

0

Accepted Solution

Official Solution

Unable to unlock phone

Tried AT&T's unlock phone form online and it said "We can't unlock your device today.? You've tried to unlock this device too many times. Wait 30 days and then submit a new request." I tried it once!

Questions

30

4

0

Accepted Solution

Official Solution

Verification codes

I have not been able to receive verification codes

Questions

23

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.