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Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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How do I setup a mobile hotspot?

I turned the mobile hotspot on my phone but I am not sure how to connect my laptop to it

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

Accepted Solution

Official Solution

Old business name from 11 years ago showing up as my caller ID

I have noticed recently that when I call people, on some phones, my old business name comes up.

Questions

 • Account Features

249

15

0

Accepted Solution

Official Solution

International Calling

What is the least expensive way to stay in touch when I am out of the country

Questions

 • Network Coverage

34

4

0

Accepted Solution

Is there a way to determine the phone number or location of a call marked "Private" by the caller

I received several calls marked "Private" by the caller. Is there a way to check the phone number or location of the call?

Questions

 • Account Features

14

1

0

Accepted Solution

Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

Questions

 • Account Features

16

2

0

Sending txt from pc to cell using txt.att.net fails

When using the att text gateway (txt.att.net) message bounces with a Postmaster error message. This service had been working up to a few weeks ago. Also tried using image gateway (mms.att.net) which also failed, but did work one time with almost an hour delivery delay.  No blocks set on recipi

Questions

 • Data & Messaging Features, Internet Tethering

304

5

0

Which comes first the plan or the upgrade?

We have been using an old 9gb of High Speed data plan and may finally going to make the jump.. Att is offering trade in options on our phones and requires that we upgrade to an unlimited plan.. so just wondering if anybody knew if we should make the plan change first and then go through with the pho

Questions

 • Device Features

13

1

0

Call Protect App Does Not Work

The call protect app does not work. The screen does not refresh or load. The cog wheel is in the middle of the screen doing nothing!!!! I pay for this app!!! I’m tempted to cancel it right away. It’s a waste of money.

Questions

 • Device Features

479

5

0

Accepted Solution

AARP Senior Discount

I am a senior citizen and a member of AARP. I noticed in my paperwork AT&T is listed in places that work with AARP.  Do you give discounts to people like me?

Questions

 • Network Coverage

23

4

0

Accepted Solution

Official Solution

None AT&T Extender

How do I connect my non AT&T WIFI extender? I have a Netgear Nighthawk AX8.

Questions

 • Network Coverage

16

1

0

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Trending Accepted Solutions

(53)

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5G phone using 4G LTE when no 5G available.

Will a 5G phone with no 5G available and running on a 4G LTE service keep searching for a 5G signal? If so does this use more battery and is there any way to stop phone from searching?

Questions

 • Network Coverage

27

1

0

Accepted Solution

Official Solution

How do you forward a call without having your phone actually present

How do you forward a call without having your phone actually present?

Questions

 • Data & Messaging Features, Internet Tethering

27

1

0

Accepted Solution

Official Solution

Text message # to check my hot spit

Text message # to check my hot spot usuage

Questions

 • Data & Messaging Features, Internet Tethering

26

2

0

Accepted Solution

Can a Prepaid account get an esim?

I need to get an esim so I can use 1 phone for my 2 numbers. I am trying to stay on a prepaid account and was wondering if AT&T will let you have an esim. My company I'm using right now does not do that for prepaid so before I switch I want to make sure I can do that

Questions

 • Device Features

26

2

0

Accepted Solution

Official Solution

Good I get a free phone with free service

Low income on Medicaid

Questions

 • Data & Messaging Features, Internet Tethering

25

2

0

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