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Device Features

Device Features

Learn about all the wireless features available to you!

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3G migration trashing 4G phones

Why will AT&T not activate my phones' 4G Enhanced Services (IMS registration)? Alcatel Idol 4S, Sony Xperia XA2 UltraConsiderable time has been spent

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2 days ago

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Last response by 

6 hours ago

Voicemail is locked

I’m trying to set up my voicemail.I have a prepaid plan that was not set up right away.When I call my voicemail it tells me my voicemail is locked.I s

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a day ago

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Last response by 

9 hours ago

eaves dropping

The darn kids are listening in on my phone calls. They are sooo clever with their phones hehehe. Anyway, I think they do it remotely with call forward

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5 days ago

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Last response by 

a day ago

Accepted Solution

Official Solution

Bought an iPhone 11 Pro from an att customer and he reported it stolen

I bought an iPhone 11 Pro from an AT&T customer and her reported it stolen after a couple months, my guess is to get a replacement device under insura

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a day ago

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Last response by 

a day ago

Samsung UI 2.1 Update

Can anyone please tell me when I can expect to get the newest Samsung UI 2.1 update for my Note 10 plus 5G N976U?Apparently been out for months for ev

iwfa-40 cell signal lights

Well its been about two months and my green lights to blue lights has stopped. Now I get four green lights for cell signal. I do a ookla test and spee

Battery charge alert one

When the battery is fully charged on my E6920 Kyocera, it gives off a sound. I want to change it to something else. Can't figure out how. Is it change

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3 days ago

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Last response by 

2 days ago

Verification Codes

I’m not receiving verification links/codes from certain apps (such as instagram and facebook). Do you know why this could be?

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4 days ago

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Last response by 

2 days ago

Where to Voice "OUR" Complaints

Who can we voice our complaints to be heard by AT&T? I want the Samsung feature, Call and Text on other devices Enabled by AT&T. its such (Edited per

iPhone sim swap to eSIM

I've tried this twice already, and both times have failed. What I want to do is swap my physical nano-sim with an eSIM. I want my AT&T number associ

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6 days ago

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Last response by 

4 days ago