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Device Features

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Claim Denied - Any suggestions?

Purchased an iPhone X for my son's birthday. Added Mobile Phone Insurance as a precaution. Phone was activated with a phone number etc. Kept the phone

 posted 

2 years ago

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Last response by 

Yesterday at 10:02 PM

Device Default Access Code Suddenly Not Working for new BGW210

BGW210 one week old. I've seen it mentioned here before. Any new info????I've tried entering in Firefox & ChromeI've read the factory reset didn't alw

 posted 

2 days ago

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Last response by 

Yesterday at 9:08 PM

Videocall Option

Unable to make video calls on Samsung Galaxy S10, video call option is enabled but icon remains grey and simply states "unavailable, please use voice

 posted 

Yesterday at 4:51 PM

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Last response by 

Yesterday at 7:42 PM

ATT Reward Center

I've lost my reward card and I was trying to get it replaced. The number on the back of the cards is the WRONG number for this even though it says to

 posted 

2 days ago

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Last response by 

Yesterday at 4:52 PM

Accepted Solution

Official Solution

Call Forwarding not working

My Call Forward feature has stopped working on my Samsung S9 phone. It has been working up until yesterday. I open my phone app (like I am going to ma

 posted 

6 months ago

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Last response by 

Yesterday at 4:05 AM

lost phone while traveling

I don't have access to my personal laptop at the moment and have lost my phone. Can I get it locked down but still transfer setting to a new phone in

 posted 

2 days ago

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Last response by 

Yesterday at 1:41 AM

how do I unlock an iphone se that a friend gave to me

Need to unlock and AT&T iphone Se to change carriers. Friend gave me the phone

 posted 

Yesterday at 12:12 AM

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Last response by 

Yesterday at 12:27 AM

I get the error message Wi-Fi Calling Provisioning Failed, try again later

Cannot connect to Wi-Fi Calling after a wireless number change. I get the error message "Wi-Fi Calling Provisioning Failed, try again later"

 posted 

2 years ago

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Last response by 

3 days ago

Conditional call forwarding

I recently stopped using Google Voice because I was missing calls & messages. I deleted my # & device from the account. Now I am still seeing "conditi

 posted 

6 days ago

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Last response by 

5 days ago

Terrible customer service. No integrity

Since December 13 I have had an issue with my phone upgrade. Everything was going fine until ATT requested my upgraded phones to be returned due to ‘f

 posted 

5 days ago

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Last response by 

5 days ago