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Account Features

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Backup of Text Conversations

I have an Android Galaxy S9+ and have been using SMS Backup and Restore for years on backing up SMS messages THINKING that all conversations (messages

 posted 

an hour ago

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Last response by 

Constructive 

13 minutes ago

Questions

7

3

0

Accepted Solution

AT&T Rewards Center site is down

Hello! I want to claim my VISA gift cards from AT&T but the Rewards Center URL has been down for days now. Is there another way I can get this rew

 posted 

5 hours ago

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Last response by 

jragozzine 

39 minutes ago

Questions

4

2

0

5G being added to ATT Family Share Plans?

I have a 2 line family share plan and wanted to know when ATT would be added 5G to those plans. I chatted in with ATT on 11/4/20 and spoke to Jennifer

 posted 

6 hours ago

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Last response by 

lizdance40 

5 hours ago

Questions

10

9

0

Accepted Solution

Official Solution

No longer receiving att.net email on my iPhone

About a week ago my iPhone stopped receiving att.net emails, though my account runs perfectly on my laptop. The Mail app on the iPhone gives me an er

 posted 

a day ago

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Last response by 

ATTHelp 

7 hours ago

Questions

13

1

0

Trade-In

I received a notice from AT&T that the MARKET VALUE of my old phone is zero. Is that the same as the TRADE-IN VALUE?  If so, should I bother

 posted 

a day ago

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Last response by 

ATTHelp 

8 hours ago

Questions

12

1

0

WiFi calling on Pre Pay plan.

I upgraded my prepaid plan to a higher level, and now it says I can’t make Wi-Fi calling on my plan. Before I could, now I can’t. Any suggestions? I h

 posted 

8 months ago

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Last response by 

alanbr 

8 hours ago

Questions

356

8

0

Trade-In

Hey! I recently upgraded my phone by mail trade in. I mailed back the old phone I was trading in in the same box the new phone came in... I was wonde

 posted 

4 days ago

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Last response by 

sandblaster 

a day ago

Questions

20

2

0

HBO offer

When I purchased my iPhone about 8 years ago, I was promised HBO for life, no additional fee. I have never been able to access it. ATT changed its pl

 posted 

a day ago

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Last response by 

sandblaster 

a day ago

Questions

9

1

0

Spotify premium

I would like to know how to select my free music with my account and if I can use it on other devices of that are not AT&T

 posted 

a year ago

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Last response by 

techholicz 

4 days ago

Questions

229

8

0

Sims card

When you go to the art store do you need to have your phone with you in order to get a new sims card or what. If u don't have phone on you can u still

 posted 

6 days ago

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Last response by 

Bfryman20 

2 days ago

Questions

11

2

0

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