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Account Features

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HBO Max - "Can't Verify Your Subscription" Yes, me too...

I have AT&T Unlimited Choice. I received notification that my plan includes HBO Max. However, no matter how many times I've tried, I can't log in.

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3 days ago

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Last response by 

10 hours ago

Switching phones company

We are with another phone service but still owe on a phone. Do you pay off the phone if we move to att. We both are in emergency services and would li

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17 hours ago

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Last response by 

17 hours ago

Accepted Solution

Hbo max and changes to my account

*edited to add that I was finally able to login to hbo max through my att watch thanks for making this a circus, I will see in 5 days if the billing i

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21 hours ago

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Last response by 

20 hours ago

Hbo max

Received a text message today that says because I have unlimited plan I get hbo max included. When I signed in with my att credentials it said my plan

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3 days ago

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Last response by 

a day ago

Cancel phone number

I am a foreigner, graduating this summer and about to return to my country. I didn't know how to deactivate my phone number because I called 800288202

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a day ago

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Last response by 

a day ago

Cellular network down.

For several weeks, I can no longer make or receive calls. When I dial, I get this: "Cellular network not available for voice calls". NOTHING has chang

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a day ago

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Last response by 

a day ago

AT&T ‘Authorized Retailers’

In my opinion, stay away from AT&T ‘Authorized Retailers’. These authorized retailers are not owned or managed by AT&T in any manner. Authorized retai

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6 years ago

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Last response by 

2 days ago

Secure family profile not installing

This was paired with my daughter’s phone until she changed devices to an iPhone 8. Now it will not working. Tried repairing...its saying profile not i

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3 days ago

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Last response by 

2 days ago

Prepaid multi line

I signed up for att today , if I go ahead and join with my husband on multi line will I loose my money I paid for my plan or will it transfer over, we

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6 days ago

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Last response by 

2 days ago

Where Is live chat?

Hi I'm looking for the live chat feature but its not appearing anywhere on the support page. Did you guys disable it?

 posted 

4 years ago

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Last response by 

3 days ago