Account Features

Account Features

Learn about all the account features available to you!

6.5K

At&t reward card

Received att reward card for buying internet.I made a return to target. Purchase was 107.49 Spilt payment $100 from att reward card, $7.49 from debit

 posted 

2 hours ago

 • 

Last response by 

an hour ago

HBO MAX HBO GO access now?

Signed up for HBO Max with new data plan and was told via email I can log on to HBO Go now, but message "cannot verify your account" pops up. Tried lo

 posted 

4 days ago

 • 

Last response by 

5 hours ago

Unable to get Spotify

I am a Gold Tier on Att/Thanks. It said that I am eligible for the Spotify offer but it doesn’t show on my thanks page. If I see it on the Att accoun

Can't pick my premium channel

Upgraded my plan several months ago to include a premium channel, but every time I try choose HBO I can't get past the https://attwatchtv.com/verify p

 posted 

2 days ago

 • 

Last response by 

7 hours ago

New subscriber... can’t log into “HBO GO” and “AT&T Thanks or get my “passcode set up?????

I created my online account, logged in fine, downloaded the “myAT&T” app.... logged in fine. But I cannot set the initial passcode(not password) for c

 posted 

4 days ago

 • 

Last response by 

a day ago

I need a SIM card

Is it possible to order a SIM card online and get it delivered?

 posted 

5 days ago

 • 

Last response by 

a day ago

Old phone number

Is it possible to get an old phone number back? I was an ATT customer for 15 years, up until about 3 years ago. I would return and purchase a new pho

 posted 

2 days ago

 • 

Last response by 

2 days ago

Activating hbo from elite unlimited wireless plan

Switched from my unlimited wireless plan that had watch tv to elite unlimited wireless with hbo. Received the text message on how to add the hbo so w

 posted 

2 months ago

 • 

Last response by 

3 days ago

Accepted Solution

Official Solution

Free hbo with unlimited elite

Why does ATT say i have free HBO when HBO and ATTTV says i do not? Who can resolve this?

 posted 

2 months ago

 • 

Last response by 

3 days ago

Accepted Solution

Official Solution

Unlock AT&T device to use an international sim card request

Hello, I've been on a holiday abroad for a while without a phone to make calls from, because my new local sim card won't work on my current US AT&T de

 posted 

2 years ago

 • 

Last response by 

4 days ago