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Account Features

Account Features

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WiFi calling on Pre Pay plan.

I upgraded my prepaid plan to a higher level, and now it says I can’t make Wi-Fi calling on my plan. Before I could, now I can’t. Any suggestions? I h

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3 days ago

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Last response by 

36 minutes ago

Free phone - not free

When I bundled my existing ATT internet with an Unlimited Premium Plan, it was because of a promotion promising Free Internet for Life with the bundle

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19 hours ago

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an hour ago

Wifi calling over ATT Prepaid

Have a Motorola X4. When using my Google Fi chip, it allows phone calls over wifi. But when I have my ATT Prepaid chip installed, I can not seem to g

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2 hours ago

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an hour ago

Incredible Billing Error - ATT claims $755 services delivered 1/17/2020 to 03/17/2020

On 1/17/2020 a David Abromaitis from "ATTREADYTOGO" installed a dual band ATT wireless Internet modem Model IFWA-40, and ported my previous residenti

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12 hours ago

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6 hours ago

ATT Thanks App

Your ATT Thanks App wont work. I used it for a long time. Bought a new Samsung Galaxy S10e phone and tried loading it to the new phone and it wont wo

No help available

I was told that I would have 14 days buyer remorse period to change my mind about adding a line and getting a new device. The device was never opened

Holding for over 3 hours

I got a new iPhone 11 Pro Max. My voicemail was not added back to my account or switched over. I retained the same phone number. I have also been util

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2 days ago

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Last response by 

a day ago

Canceling Deceased Relative's Service

Hello,I need help and cannot get anyone on the phone at this time. My uncle recently passed away and I am in charge of his affairs and I need to cance

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a day ago

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Last response by 

a day ago

obtain your PUK Code

I am unable to use my phone.  I get the message "your SIM cannot be accessed. Please call your carrier to obtain your PUK Code".  I am unable to call

 posted 

3 years ago

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Last response by 

2 days ago

Bill Dispute

I have been charged although I cancelled service. I called 3 times to find out when to cancel service and not have a remaining balance I was not in a

 posted 

2 days ago

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Last response by 

2 days ago

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