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Account Features

Account Features

Learn about all the account features available to you!

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Prepaid multi line

I signed up for att today , if I go ahead and join with my husband on multi line will I loose my money I paid for my plan or will it transfer over, we

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4 days ago

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Last response by 

an hour ago

HBO Max - "Can't Verify Your Subscription" Yes, me too...

I have AT&T Unlimited Choice. I received notification that my plan includes HBO Max. However, no matter how many times I've tried, I can't log in.

Hbo max

Received a text message today that says because I have unlimited plan I get hbo max included. When I signed in with my att credentials it said my plan

Where Is live chat?

Hi I'm looking for the live chat feature but its not appearing anywhere on the support page. Did you guys disable it?

 posted 

4 years ago

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Last response by 

15 hours ago

Transfer of billing responsibilities

I tried to transfer the billing responsibility. I was in another family plan and I want to join their family plan. But the receiver does not have a ch

 posted 

2 days ago

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Last response by 

a day ago

Voicemail no longer working - iPhone SE 2020

I bought a new iPhone SE through Apple and ever since, I haven't been able to receive any voicemails. When calling my number, the message says "the wi

 posted 

4 days ago

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Last response by 

a day ago

Secure family profile not installing

This was paired with my daughter’s phone until she changed devices to an iPhone 8. Now it will not working. Tried repairing...its saying profile not i

 posted 

a day ago

setting up voicemail on a new android phone

I purchased a new phone and want to set up voicemail. For years Voicemail was not used on the old phone. now I want to set it up on the new phone. I

 posted 

2 days ago

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Last response by 

a day ago

Order cancelled couldn't verify identity

I placed an order online and played the money requested. Called to verify with the representative that I had my email in correctly. He was very rude a

 posted 

a year ago

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Last response by 

2 days ago

Increase in my bill

I've been paying $10 for wifi.Why has my bill increased?

 posted 

2 days ago

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Last response by 

2 days ago