Network Coverage

I've got a very specific problem but I'm not sure who to contact. I have one phone number that, when dialed from an AT&T phone while using wifi calling, there is a delay of 10-15 seconds before the far side starts ringing.  If the user turns off wifi and uses the normal cell network, the c

When trying to update Smart Home Manager and I follow the steps in your post to Edit the name, the response is that it can't connect to the WiFi gateway. That is the name that I'm trying to change.  

Hi - there is a large part of Pacific Palisades, CA 90272 that has not had cell service since last October. The area is north and south of Sunset Blvd; between Marquez Av and Muskingum Av.  There are many, many posts on Nextdoor; as well as several neighbors who have spent hours on hold with

Why is my content not loading on streaming channels

In the last month, my service, as well as my family and friends has gone down hill. No signal in an area where we used to have great service.  Yes, we have run diagnostics, everything as far as the phone is fine.  What's going on? 

Our son is travelling to Denmark for 6 months. We know about the $10/day plan and plan to utilize it.  Our question is: is Data Roaming to be on or off on the days he uses it?  

Learn about some of "the science" behind the cell signal Science. It is what allows you to make calls, text, stream, games, surf the web, and use apps on your device. It is also the reason why your service may not work as intended. Below is a crash course that goes over scenarios I have personal

Learn why Wi-Fi Calling may not be working and how to fix You would think setting up Wi-Fi means you automatically have Wi-Fi Calling. It does not. Wi-Fi and Wi-Fi Calling are two separate features. Wi-Fi Calling must be set up and activated before it can be used. Below you'll see an image of Wi-Fi

The tower near our home has (2) very bright flashing lights on this tower. It was always red flashing at night for the past 25 years. It is very annoying and makes it difficult to sleep at night. This has been going on for over 10 days now. Please check into this as all my neighbors feel the same wa

When can I expect to have full 5g coverage and not just 5g data and 4g lte voice? Using two radios is draining my S22 Ultra's battery quicker than wifi by a significant amount.