
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
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I've got a very specific problem but I'm not sure who to contact. I have one phone number that, when dialed from an AT&T phone while using wifi calling, there is a delay of 10-15 seconds before the far side starts ringing. If the user turns off wifi and uses the normal cell network, the c
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When trying to update Smart Home Manager and I follow the steps in your post to Edit the name, the response is that it can't connect to the WiFi gateway. That is the name that I'm trying to change.
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Hi - there is a large part of Pacific Palisades, CA 90272 that has not had cell service since last October. The area is north and south of Sunset Blvd; between Marquez Av and Muskingum Av. There are many, many posts on Nextdoor; as well as several neighbors who have spent hours on hold with
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Why is my content not loading on streaming channels
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In the last month, my service, as well as my family and friends has gone down hill. No signal in an area where we used to have great service. Yes, we have run diagnostics, everything as far as the phone is fine. What's going on?
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9.4K
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Our son is travelling to Denmark for 6 months. We know about the $10/day plan and plan to utilize it. Our question is: is Data Roaming to be on or off on the days he uses it?
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Learn about some of "the science" behind the cell signal Science. It is what allows you to make calls, text, stream, games, surf the web, and use apps on your device. It is also the reason why your service may not work as intended. Below is a crash course that goes over scenarios I have personal
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89.9K
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Learn why Wi-Fi Calling may not be working and how to fix You would think setting up Wi-Fi means you automatically have Wi-Fi Calling. It does not. Wi-Fi and Wi-Fi Calling are two separate features. Wi-Fi Calling must be set up and activated before it can be used. Below you'll see an image of Wi-Fi
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The tower near our home has (2) very bright flashing lights on this tower. It was always red flashing at night for the past 25 years. It is very annoying and makes it difficult to sleep at night. This has been going on for over 10 days now. Please check into this as all my neighbors feel the same wa
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When can I expect to have full 5g coverage and not just 5g data and 4g lte voice? Using two radios is draining my S22 Ultra's battery quicker than wifi by a significant amount.
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Why are the words "(Edited per community guidelines)" and "(Edited per community guidelines)" being edited out of my comments?
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• Clubhouse
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There are people out here telling us that Newsmax has been cancelled because of money issues (not true) and is being replaced by a more "right leaning news agency" anyway - which isn't the point. It's about cancelling (Edited per community guidelines) viewpoints. We are becoming a dictatorial state
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• Clubhouse
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One day I came home and AT&T had built a large cable box in the alley right behind my house. There is a fence between my yard and the box. It has an address on it that is actually the address next door to me. I want to have them put it up on a pole so that I can build a parking area
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• Wireless
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hello, I have been sent a phone and I would like to know if it is eligible for network unlock
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• Home Phone
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We are new to AT&T. We are trying to activate our phones (14 Pro Max, Iphone 13, Galaxy S22). We have been on the phone with both carriers (T-mobile and AT&T) for literally hours (8-9 hours total). I received my phone 4 days ago and have not been able yo activate. The IPhone error
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• Wireless
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I just activated my new phone and added a $40 prepaid card to it and I still can't receive or send calls or text or anything
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• Wireless
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Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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• TV
6.4K
94
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My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?
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• Internet
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We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
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• Home Phone
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I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?
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• Internet
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See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
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• Internet
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