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Network Coverage

Learn more about AT&T's fast mobile broadband network.

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In WIFI calling mode several incoming calls go directly to voice mail

As an AT&T customer (4 phones, home wifi, ATT TV) I have very poor or no cell coverage inside my house. After the AT&T Microcell stopped working and A

 posted 

30 minutes ago

5 bars 4G LTE, says I'm offline with brand new phone and sim card.

When I travel around 200 miles from my home, which I do regularly for my job, my phone will show 5 bars 4G LTE but say I am offline and data is extrem

 posted 

2 days ago

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Last response by 

Yesterday at 2:18 PM

Car WiFi issue

Hi, I’ve been having this reoccurring issue at random times. I have unlimited car WiFi data but every so often I get an incorrect password error on a

 posted 

2 days ago

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Last response by 

2 days ago

Mobile data

Since yesterday my mobile is not working though I have 5GB of data left.

 posted 

2 days ago

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Last response by 

2 days ago

No routes found

Getting “no routes found” response when placing calls to certain numbers. Never happened prior to June 10

 posted 

7 months ago

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Last response by 

2 days ago

Accepted Solution

Official Solution

how to turn off 5G

Samsung active 8. AT&T forced 5G upgrade. Want to turn off 5G. How?

 posted 

1 year ago

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Last response by 

3 days ago

Sudden loss of coverage at my house, affecting everyone's device.

We had a strong 3-4 bars at our house yesterday, but I woke up to 0-1 bars. I looked up troubleshooting and coverage outages, and no help whatsoever.

 posted 

3 days ago

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Last response by 

3 days ago

Poor reception in Heather Village Condominiums

Hi. The coverage is close to zero in the buildings (and actually outside isn't much better either) of the Heather Village Condominiums on Fox Hills in

 posted 

6 days ago

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Last response by 

3 days ago

When will cell tower coverage be complete for Climax Springs Missouri?

AT&T is scheduled to add cell tower coverage in Climax Springs Missouri, can you tell us the expected service coverage date?

 posted 

3 months ago

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Last response by 

3 days ago

What happened to our cellphone reception?

I have lived in my home for 22 years and was an ATT customer that entire time until April of 2019. I always had perfect cellphone reception and could

 posted 

3 days ago

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Last response by 

3 days ago