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Ttiadavis's profile

1 Message

Tuesday, May 7th, 2024 4:14 AM

Call won't go through to certain number

When trying to call a certain number it states call can't be completed, however I called this number previously in the past matter of fact last week and it worked. My daughter was able to call it from her phone  which is with a different carrier and had no issues

Community Support

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232.8K Messages

1 month ago

Hello @Ttiadavis, we hope everything is going well with you!

 

Thank you for reaching out to us with your concern, we are here to help. 

 

We recommend you to follow the below troubleshooting steps to get your phone working again:

Visit our wireless support article and select "Fix an Issue" (https://www.att.com/support/topic/wireless/). Then choose your device and navigate to Connection>phone calls and allow the troubleshooting to began. This tool will provide you with our top solutions.

 

Learn how to troubleshoot wireless call issues by visiting the below link.

(https://www.att.com/support/article/wireless/KM1062174#:~:text=Try%20these%20tips%20to%20get%20your%20phone%20working,key.%206%20Check%20that%20you%20aren%E2%80%99t%20blocking%20calls.)

 

We hope the above-mentioned troubleshooting steps alleviate your concern! Please do let us know if you require any further assistance.

 

Thank you for contacting AT&T Community Forums.

Rachel, AT&T Community Specialist.

147 Messages

1 month ago

It might mean you’re blocked 🥶 have you asked them if they have you blocked?

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