AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
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Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
I ordered this govmnt phone and come took my sim card
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Phones & Devices
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I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,
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Wireless Account & Billing
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Every time I try to login it wants to send me a verification text, however it never does. Not to my phone and not to my husbands phone. So, I can't get into my account.
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Wireless Account & Billing
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After notification from ATT that they were going to refund $5 for the outage I was satisfied. Got my bill for the 7 lines and phones that I pay for and was surprised to see only one credit for $5. Really upset!! I get $5 and the guy who has one phone gets the same $5….not right …really
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Wireless Account & Billing
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I have had an iPad Air with wi-fi access and its own phone number on my main account for a few years but somehow managed to remove the device from my account. How do I add it back?Then, once I have it added back, I need to figure out how to access messages for that phone number. I can't seem to find
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My existing # was confirmed for transferring to AT&T pre-paid. I input my transfer PIN, IMEI, and paid $300 for 12 months of pre-paid service. AT&T assigned me a new #. My existing # is linked to my corporate work accounts and I have to keep it. The # AT&T assigned me wasn’t even on my p
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AT&T PREPAID
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I submitted a request for an unlock code, and I got approved and received the code and instructions. I was told to turn the phone on and wait for the notification where I can enter the code. I never got that notification. What do I do to trigger that notification? Is there something I can do instead
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Prompt content:Looks like the lMEl number you entered doesn't match an AT&T device. Please check your lMEl number by dialing *i06# ar look forthe number under your device settings. Mine is an AT&T operator, why is this prompted?
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Hello, I keep receiving the following error when trying to download the chat transcript from the chat with a live agent on both the at&t app and online: "You need to give storage permission to download the file." This happens both with the download button near the send button as well as at the
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Wireless Account & Billing
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I payed the remaining balance on my installment plan for my samsung galaxy z fold 3 in July 2023. I then unlocked the device and got service with another carrier. I need proof of purchase for the phone but since I'm no longer an AT&T customer, no one seems to be able to assist with providing a r
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Wireless Account & Billing
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I ordered this govmnt phone and come took my sim card
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Phones & Devices
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I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c
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Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
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Phones & Devices
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After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad. CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w
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Features & Services
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Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM?
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Features & Services
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Will ATT be selling or an upgrade for the New ipads announced today?
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My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
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Phones & Devices
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If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible
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Phones & Devices
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Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?
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Phones & Devices
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I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,
Questions
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Wireless Account & Billing
85
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Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
You can pre-order the new iPad Pro and iPad Air now, with availability in stores beginning Wednesday, May 15. You can purchase iPad Pro devices with an exciting offer for those adding a new line, with choice of Unlimited Your Way.
• Pre-order the iPad Pro 13" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Pro 11" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Air now:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
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