AT&T Fiber Equipment

When the fiber side of the modem goes down due to a cable issue or hardware failure outside the premises, the BGW320-505 modem hijacks DNS and gives the false impression to my router that the network is still up. The modem resolves any character string whatsoever to its own local IP address and resp

My daughter moved fiber service and got a new gateway a BGW320-505. For whatever reason now my iRobot will not connect to my phone. I have rebooted the robot, rebooted the router, taken off the app and redownloaded, and I made sure we are on the right Wi-Fi connection in regards to the robot. I had

Hello, We just switched to AT&t fiber service. For whatever reason now my iRobot will not connect to my phone. I have rebooted the robot, rebooted the router, taken off the app and redownloaded, and I made sure we are on the right Wi-Fi connection in regards to the robot. Any additional advic

We just moved into a new build that is set up for Att fiber and has a ring doorbell already installed. Fiber was installed and we have had no trouble with the TV, computers or phones. I HAVE had trouble connecting the doorbell. I bought a Ring Chime/extender and cannot connect it either. I have rese

Hi there, losing my mind over here with near-constant DNS and IP server issues. The issues seem mostly contained to a handful of devices, but it has hit all devices in our home at one point or another. I've tried IP Passthrough, and many other settings among both the Fiber gateway and Velop UI's. Bu

Good morning. I recently switched to AT&T Fiber and was provided a BGW320-500. No additional networking equipment is being used. My LAN devices are unable to see each other either via ping or via tcp for my NVR. Is there a setting on the gateway that I'm missing? Thanks in advance.

I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flash

I just signed up for AT&T fiber, switching from Charter Spectrum.  It's generally been going well, except for one thing.  I use zoom nearly constantly throughout the day (work from home) and, since switching to AT&T, I get freezes 3-4 times per hour.    I started running

I have the AT&T 2.5 Fiber plan with a modem BG320-500. Can I connect the BG320 device with my Ubiquiti gateway, UDM-SE device?  The port choices on the BG320 are: the 1- red  ONT Port,  or 2- 10 GB rated SFP/SFP+ fiber port, or 3- Port# 4 5GB Ethernet port .  The port choice

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem.  This is a great secondary option for me as it only costs me $20 a month.  The issue is, I've ha