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My ATT Wifi internet keeps going down randomly throughout the day (at least 1 a day for a few minutes). I have called customer service but they did not see any issues on their end. Could it be that I have a faulty ATT modem or the network connection in the building?
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I mistakenly clicked the forget device or forget WiFi extender in the AT&T SMH app and now I don’t receive any notification whenever one of the WiFi extender disconnects in the AT&T Smarthome manager app. What can I do to get the notifications back.
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Hello, I've seen some discussion about this but some of the threads I've seen were a few years old. I got fiber installed last week. The speed is great and gaming has been smooth. A few days ago I was going into the app to check on some devices on my network. When you click the network option in
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My current setup: bgw320 -> erlite3 -> subnet1 -> eero wifi subnet2 -> wired network The system is quite stable, and throughput is acceptable. Eero automatically tests speed in the early morning hours and
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39
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Official Solution
I have a BGW320 Fiber modem and use a Google wifi mesh system. I'm experiencing a double nat issue when connected to my own wifi. Is there a sort of bridge mode I can enable to eliminate this issue?
Questions
82
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I am getting packet loss and latency interruption while gaming. I used a tool to identify where this is happing and I have logs to show that packets are being dropped by at&t's servers.
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I have an appointment to get an upgrade to ATT fiber 500 MBPS next week. What equipment will they be installing? what size? will it be free standing vs mounted to wall? I currently have a BGW210-700 Gateway box for my wireless internet. I'm thinking about having the equipment installed
Questions
63
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Just changed self installed a new router, been having internet coverage issues, and tech support suggested upgrading our cat 5 ONT cable to a cat 6 or 7. Saw a post from about a year ago that cat 7 is not compatible with ATT. Read another post that ATT will send a tech to replace cables. Seems like
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I have AT&T symmetrical 1 gig fiber, an ASUS AX86U router and all devices are hardwired. When I upload multi-gig files to Google Drive, I can get -roughly- 600-700Mbps upload speeds and speed tests sites all show me 900+ Mbps up and down. Here's the problem..... FTP uploads. My FTP server
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Log in to the AT&T Gateway by typing the address of the gateway into the address bar of your internet browser. That address is 192.168.1.254. If at any point you are asked to enter a device access code, refer to the sticker on the AT&T gateway that has that information or, if you created a c
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I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now
Questions
• Internet
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I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect
Questions
• Wireless
3
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Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?
Questions
• Home Phone
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Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option. He has been on the phon
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• Wireless
11
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The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do
Questions
• Wireless
5
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I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?
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• Wireless
6
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Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
10.9K
122
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
1.5K
1
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Official Solution
Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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• Wireless
299
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Official Solution
I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
281
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Official Solution
I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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• Internet
273
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