AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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AT&T Fiber Internet unstable

My ATT Wifi internet keeps going down randomly throughout the day (at least 1 a day for a few minutes). I have called customer service but they did not see any issues on their end. Could it be that I have a faulty ATT modem or the network connection in the building?

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AT&T 4971 extender

I mistakenly clicked the forget device or forget WiFi extender in the AT&T SMH app and now I don’t receive any notification whenever one of the WiFi extender disconnects in the AT&T Smarthome manager app. What can I do to get the notifications back.

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Smart Home Manager app says no hardware is online (but it is)

Hello, I've seen some discussion about this but some of the threads I've seen were a few years old. I got fiber installed last week. The speed is great and gaming has been smooth. A few days ago I was going into the app to check on some devices on my network. When you click the network option in

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bgw320 as main router

My current setup: bgw320 -> erlite3 -> subnet1 -> eero wifi subnet2 -> wired network The system is quite stable, and throughput is acceptable. Eero automatically tests speed in the early morning hours and

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Double NAT

I have a BGW320 Fiber modem and use a Google wifi mesh system. I'm experiencing a double nat issue when connected to my own wifi. Is there a sort of bridge mode I can enable to eliminate this issue?

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Packet loss while gaming

I am getting packet loss and latency interruption while gaming. I used a tool to identify where this is happing and I have logs to show that packets are being dropped by at&t's servers.

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What equipment install can I expect for ATT Fiber?

I have an appointment to get an upgrade to ATT fiber 500 MBPS next week. What equipment will they be installing? what size? will it be free standing vs mounted to wall? I currently have a BGW210-700 Gateway box for my wireless internet.  I'm thinking about having the equipment installed

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ONT replacement cord?

Just changed self installed a new router, been having internet coverage issues, and tech support suggested upgrading our cat 5 ONT cable to a cat 6 or 7. Saw a post from about a year ago that cat 7 is not compatible with ATT. Read another post that ATT will send a tech to replace cables. Seems like

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What could cause slow FTP uploads?

I have AT&T symmetrical 1 gig fiber, an ASUS AX86U router and all devices are hardwired. When I upload multi-gig files to Google Drive, I can get -roughly- 600-700Mbps upload speeds and speed tests sites all show me 900+ Mbps up and down. Here's the problem..... FTP uploads. My FTP server

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The Definitive Guide to Obtaining Open NAT with Port Forwarding for Xbox on BGW320-500 Gateway

Log in to the AT&T Gateway by typing the address of the gateway into the address bar of your internet browser. That address is 192.168.1.254. If at any point you are asked to enter a device access code, refer to the sticker on the AT&T gateway that has that information or, if you created a c

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Broadband 1 flashing red

I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now

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 • Internet

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App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

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 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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 • Home Phone

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

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 • Wireless

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

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 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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