AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

7K

Ask a question

Pinned posts

(0)
No conversations found!
(6747)
Z
High ping on 1 gig Fiber

Have talked with customer service, including a supervisor, twice now. When running the speedtest in the my att home app, it shows 1-2 ping(on my cell phone). When I run any other speed test(ookla, fast . com, att.com/speedtest), there is a minimum of 14 ping. I've ran tests on several devices and al

Questions

2.9K

10

0

Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

Questions

6

0

0

Using Orbi wifi mesh CBR40 with satellite with ATT modem/router BGW-320

I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And

Questions

3

0

0

Accepted Solution

Windows 10 Computer wakes after sleeping constantly since going to AT&T

We recently changes to AT&T fiber optic. My Windows 10 PC had no issues until after the switch.  Now it will not continue to sleep.  It wakes up, then based on power plan setting, goes back to sleep, but then just wakes up again.  This post concerning the problem says to disable

Questions

12

2

0

BGW320 + Public Static IP + Openwrt

I purchased (and have successfully been using) a public static ip block for some time now (over a year). I have one device that's assigned a static ip, and the rest of my devices are being NAT'd behind the dynamic IP assigned to the BGW320.I recently purchased a new router (RT3200) and installed ope

Questions

12

4

0

BGW20 gateway with Orbi router

New to this forum and just got ATT fiber (1gb). After talking with the tech who installed the gateway I decided to update my wifi router to a Netgear Orbi wifi mesh router (wifi6).  I've setup the Orbi and things seem to be running fine.  But I'm reading something repeatedly about how I n

Questions

27

5

0

Accepted Solution

Official Solution

Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

Questions

50

3

0

Constant BGW320-505 crashing

I've had ATT Fiber for about 6 weeks now. Within that 6 weeks, my BGW320-505 has dropped service multiple times per day, every single day. My modem is setup in passthrough, with everything disabled and traffic being forwarded to my Unifi UDM PRO SE.I've had a tech out to look at the line, I've ha

Questions

214

3

0

I have a ATT Box on my property

I have a ATT power box on my property and the fence is a mess and needs to be replaced. What are my options?

Questions

20

3

0

I have an account and when u try to sign in it says it doesn't exist. I need to find out my dsl password so I can connect my phone to wifi

Att keeps asking me to combine I Ds - I don't want to. I want to find out what my dsl password is so I can connect my phone to wifi.

Questions

9

1

0

Be the first to reply

(202)
Locating my wife's phone that was stolen

My wife phone was stolen before I got this app so I never got a chance to pair her phone to mine. Is there a way that I can still locate her phone with this app. Thank you

Questions

2

0

0

International Day pass

I wanted to get the day pass to get service in paris but its saying my wireless account is not active!

Questions

3

0

0

Flagged For Fraud Error

Please At&t How to Unlock

Questions

2

0

0

Tax form W-2

How do i get my W-2 form

Questions

4

0

0

Paying over $60 For 15mb, when it's supposed to be "High Speed Internet"

​​​My family has been using AT&T for years, and I finally realized that you guys are quite literally scamming my family, like really now $60 for a measly 15mb? My cousin pays the same price at Verizon for 100mb, we might need to switch.​​​ ​​​The Account number is (Edited as per​ community gu

Questions

9

0

0

Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

Questions

6

0

0

Trending Accepted Solutions

(383)

Accepted Solution

Official Solution

Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

Questions

733

6

0

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

410

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

319

2

0

Accepted Solution

Official Solution

Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

Questions

309

2

0

Accepted Solution

Official Solution

I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

Questions

281

1

0