Have talked with customer service, including a supervisor, twice now. When running the speedtest in the my att home app, it shows 1-2 ping(on my cell phone). When I run any other speed test(ookla, fast . com, att.com/speedtest), there is a minimum of 14 ping. I've ran tests on several devices and al
I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And
We recently changes to AT&T fiber optic. My Windows 10 PC had no issues until after the switch. Now it will not continue to sleep. It wakes up, then based on power plan setting, goes back to sleep, but then just wakes up again. This post concerning the problem says to disable
I purchased (and have successfully been using) a public static ip block for some time now (over a year). I have one device that's assigned a static ip, and the rest of my devices are being NAT'd behind the dynamic IP assigned to the BGW320.I recently purchased a new router (RT3200) and installed ope
New to this forum and just got ATT fiber (1gb). After talking with the tech who installed the gateway I decided to update my wifi router to a Netgear Orbi wifi mesh router (wifi6). I've setup the Orbi and things seem to be running fine. But I'm reading something repeatedly about how I n
So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont
I've had ATT Fiber for about 6 weeks now. Within that 6 weeks, my BGW320-505 has dropped service multiple times per day, every single day.
My modem is setup in passthrough, with everything disabled and traffic being forwarded to my Unifi UDM PRO SE.I've had a tech out to look at the line, I've ha
My wife phone was stolen before I got this app so I never got a chance to pair her phone to mine. Is there a way that I can still locate her phone with this app. Thank you
My family has been using AT&T for years, and I finally realized that you guys are quite literally scamming my family, like really now $60 for a measly 15mb? My cousin pays the same price at Verizon for 100mb, we might need to switch.
The Account number is (Edited as per community gu
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
