AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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Losing half my speed when using 3rd party router (Netgear RAX 200 AX11000).

Hi, I have seen this so often, but can't seem to find a page with an official fix. I have AT&T fiber with 1 gig speeds. When using a 3rd party router connected to my AT&T gateway my speeds get cut in half. Speedtest on gateway through AT&T show 938Mb down/up. Can confirm this on wire

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Only Getting 1/3 of the Advertised Speed When Using My ASUS Router

I switched from Comcast Fiber Gig Internet to AT&T Fiber 300 recently,  unfortunately I'm only able to get approximately 100 mbps when using my own router.  With the Comcast Fiber, I directly connect the ASUS router to the DOCSIS 3.1 modem and was able to get consistent 800mbps+ speed, whereas when

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Fiber internet goes out on sunny winter days

We have been having a chronic ATT Fiber internet problem where the internet will go down for 30 mins to 3+ hours on sunny winter days. This has been going on for 2 years now (Nov-March each year) and ATT has been unable to resolve it. We have had a minimum of 6 tech visits to the house. The ONT b

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Using Orbi wifi mesh CBR40 with satellite with ATT modem/router BGW-320

I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And

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The BGW320 Is Getting a couple of new LED lights – Coming Soon!

Exciting news! There are some changes to the BGW320 modem with AT&T Phone - digital home phone service.  The AT&T Phone - digital home phone service is a service where your phone uses your AT&T modem for voice over IP (VoIP) service.  You would connect your home phone telephon

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Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

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High ping on 1 gig Fiber

Have talked with customer service, including a supervisor, twice now. When running the speedtest in the my att home app, it shows 1-2 ping(on my cell phone). When I run any other speed test(ookla, fast . com, att.com/speedtest), there is a minimum of 14 ping. I've ran tests on several devices and al

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Windows 10 Computer wakes after sleeping constantly since going to AT&T

We recently changes to AT&T fiber optic. My Windows 10 PC had no issues until after the switch.  Now it will not continue to sleep.  It wakes up, then based on power plan setting, goes back to sleep, but then just wakes up again.  This post concerning the problem says to disable

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BGW320 + Public Static IP + Openwrt

I purchased (and have successfully been using) a public static ip block for some time now (over a year). I have one device that's assigned a static ip, and the rest of my devices are being NAT'd behind the dynamic IP assigned to the BGW320.I recently purchased a new router (RT3200) and installed ope

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BGW20 gateway with Orbi router

New to this forum and just got ATT fiber (1gb). After talking with the tech who installed the gateway I decided to update my wifi router to a Netgear Orbi wifi mesh router (wifi6).  I've setup the Orbi and things seem to be running fine.  But I'm reading something repeatedly about how I n

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Overseas and cannot log into my email

I haven't had any trouble for three months and now today it is requiring sending a code to my US cell phone which I cannot access from here. I tried Chat but doesn't work "Looks like I'm having trouble right now, try out support page."  I saw another post here from someone with the same

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Bellsouth.net

I used to have a bell south.net email address, are they still accessable?

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Duplicate transaction

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

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Switch

Trying to switch from contract plan to a prepaid plan

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Financing Power

My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor

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Unlocking for fios

I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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International Calling

What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int

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Text message

My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages

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Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

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