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We have help for everything you may need to connect your devices to your home Wi-Fi, setup your gateways & AT&T Smart Wi-Fi Extenders, learn what the lights on your equipment mean and how they can help you identify any issues that you might encounter.
Info and settings for Wi-Fi gateways & equipment...
AT&T Wi-Fi Extender (4971) | About the AT&T Wi-Fi Extender (4971) | AT&T Smart Wi-Fi Extender (4971) LED lights | Setup Guide (PDF, 569KB) |
AT&T Smart Wi-Fi Extender (4921 & 4920) | AT&T Smart Wi-Fi Extender (4921 & 4920) LED lights |
• AT&T Smart Wi-Fi Extender (4921): Setup Guide (PDF, 798KB) • AT&T Smart Wi-Fi Extender (4920): Setup Guide (PDF, 704KB) |
Equipment | Help | Lights | Guides |
BGW320 Wi-Fi Gateway | Set up your BGW320 | BGW320 Lights | |
BGW210 Wi-Fi Gateway | Find your Wi-Fi info | BGW210 Lights | Setup Guide (PDF - 3,630 KB) |
Equipment | Help | Lights | Guides |
NVG599 Wi-Fi Gateway | Find your Wi-Fi info | NVG599 Lights | Setup Guide (PDF - 1,892 KB) |
NVG589 Wi-Fi Gateway | Find your Wi-Fi info | NVG589 Lights | Setup Guide (PDF - 1,343 KB) |
NVG510 Wi-Fi Gateway | Find your Wi-Fi info | NVG510 Lights |
Equipment | Help | Lights | Guides |
Pace 5268 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5268 Lights | Setup Guide (PDF - 490 KB) |
Pace 5168 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5168 Lights | Setup Guide (PDF - 807 KB) |
Pace 5031 Wi-Fi Gateway | Find your Wi-Fi info | Pace 5031 Lights | Setup Guide (PDF - 4 MB) |
Equipment | Help | Lights | Guides |
2Wire 3801 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 3801 Lights | Setup Guide (PDF - 932 KB) |
2Wire 3800 Wi-Fi Gateway | Find your Wi-Fi info | How to access 2Wire 3800 settings | |
2Wire i38 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire i38 Lights | |
2Wire 3600 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 3600 Lights | |
2Wire 2701 Wi-Fi Gateway | Find your Wi-Fi info | 2Wire 2701 Lights |
Read the latest AT&T Internet & AT&T Fiber equipment solutions...
Accepted Solution
Installation of BGW 320
ATT sent me a new portal, the BGW 320 to replace my previous portal, a BGW 210. I have viewed the video for installation, and it doesn't seem to apply to my setup. The ATT service box is not located within my home, it is in my garage and is 2 floors below where my portal sits. My ATT se
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Internet
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Accepted Solution
fiber wired connection can't connect intermittently
TVs and gaming systems that are connect by a wire sometime gets a message that it can't connect. Wifi works.
Questions
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Internet
23
5
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Accepted Solution
Does AT&T have a modem/Router with Fiber output instead of ethernet cables?
We have fiber internet and the default router that AT&T provides only has an ethernet cable for output connections. I just recently configured a pfsense micro PC with an 2x SFP+ connections. I want to do a passthrough connection from the AT&T modem to my pfSense micro PC using fiber.
Questions
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Internet
40
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Accepted Solution
Official Solution
Closed
Outdoor cell towers
I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at: https://dreamride.org/ We get about 10,000 visitors and the event benefits Special Olympics from 41
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Internet
63
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Accepted Solution
Official Solution
Closed
Lowering Manhole Cover
Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches. Please let me know who I should talk with at AT&T about this.
Questions
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Internet
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Do you have questions about your Wi-Fi gateway & equipment?
Want to connect your Wi-Fi capable devices to your home network? We can help with that.
Looking for your Wi-Fi network name (SSID) and password (network key) to connect devices to your home network? Here’s how to find them.
Your Wi-Fi gateway comes with a default Wi-Fi network name and password. You can change either one.
Every light on your Wi-Fi gateway has a meaning. Learn how to use them to troubleshoot network problems.
Get information and help for that AT&T device in our Device Support center.
AT&T Internet Support offers you personalized help with your internet service, Wi-Fi gateways, and extenders.
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