AT&T Fiber Equipment

AT&T Fiber Equipment

Learn more about your Internet with AT&T Fiber equipment.

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AT&T Fiber connection slowing down every night

So, I've had AT&T Fiber at my house for over 4 years now and it's been the best internet provider I've ever had, up until the past month or so. In the past month I can watch the speeds from my router (Amplifi Alien) to the ISP start dropping (Sub 100 Mbps) around 8 pm and the pings rise (~100ms)

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Orbi RBRE960 6GHz radio kills BGW320 gateway

After having a new fiber connection installed in our house last month, we were never able to get any of the BGW320 gateways working (we went through 4 of them, with many visits by different techs). Long story short, the 6GHz radio on my Orbi RBRE960 (aka RBKE963) router was causing the BGW320 gatewa

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BGW320 Slow flashing red light on front of unit and no internet

Slow flashing red light on front of unit and no internet

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AT&T customers unable to access a specific website (routing issue within AT&T network)

AT&T customers are having an issue accessing fidm.us1.gigya.com. Requests are timing out at 12.81.131.73 (owned by AT&T) within the traceroute. I am an AT&T customer and I'm able to reproduce this issue.

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2ghz vs 5ghz

I recently bought some smart plugs for my home and found out that they only support 2.4ghz and my internet is set up at 5ghz. I live alone and play a MMORPG in the evenings and wonder if I switch to 2.4ghz will it affect my game play? Also, how do I change it from 5ghz to 2.4ghz?

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Can I use ASUS Wifi6 routers as AiMesh Nodes ONLY, but with AT&T fiber router/modem combo as the parent router?

I just got AT&T fiber set up today with 1 gig plan, and was using an ASUS AX3000 with Xfinity before. I have two AiMesh nodes which are also ASUS routers. I followed instructions that I found on here to allow me to use the ASUS AX3000 as my main router 1. IP Passthrough with dynamic setti

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Outage in area

Is there an outage in my area and if so when can I expect service to be available?

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speed issue

Hello - in a house, just had ATT Fiber 300 installed. The gateway model is BGW320.  I have my desktop PC connected w/ LAN cable to the back of BGW320.  I have run the speedtest.net speed tests repeatedly over past couple days.  Best I've seen is ~220Mbps download - supposed to get 30

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extender 4921 appears to have failed, no light on front, can't connect to BGW210 router

Hi, Folks, We had a working system with fiber internet, BGW 210 router, and a single 4921 extender. It was working well. Maybe 1-2 months ago (not certain, but maybe in association with power outage?) the extender stopped working. There is no steady green light on back, just blinking eNet light (the

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What’s going on with the outage in Stockton when will it be fixed

Internet down 7 days

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unblock a number

my family cannot call our number her number is blocked do not know how to unblock her number

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message to sender NOT Deliverable

We have an sbcglobal mail account. We are using Yahoo mail. When someone sends us an email, they get a message saying that the message can't be delivered because OUTLOOK mailbox is full. We don't use outlook for our sbc mail. The message DOES go thru to us, but the senders get the error message. Thi

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AT&T Trade In Problem

​​Hi,​​ ​​I recently traded in my iPhone 12 for an iPhone 14. I used the return label instead of the trade in package that comes later.​​ ​​I also swapped my 12 using apple care, so the phone I sent in is brand new and not in at&t’s system. ​​ Luckily, Apple’s return process is great and I h

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Router won't stay connected

I have to reboot my wifi router at least once a day every evening. Something is wrong! Help.

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Mobile Hotspot

I am using my Galaxy S21 phone as a mobile hotspot (and paid for the 15GB plan) to provide internet service for my laptop in St. Augustine on my sailboat. I have checked the coverage map and see 5G service available in this area. However, my internet is terrible! My question is - would the interne

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How to get the $20 add on unlimited tablet plan through Premier?

Good evening I have an ATT premier account and am having some issues. I have a few tablets on my plan and want to add more through Premier. I was told by a rep its good to create a new group each activation that way it doesn't affect the 10 main lines that are meant for phone lines. But the issue

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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