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(222503)
Active Armor blocking non-spam texts

I often get texts via the email to text feature [email scrubbed] from a specific online app. The From number is usually different every time so, I can’t add it to my contacts. Is there a way to prevent these texts from going to the Spam folder in my iPhone Messages app and still leave the Active Arm

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Can't unlock ATT LG V60

I want to unlock my LG V60. The phone was bought off ebay so it was not purchased from ATT but have been using it for a year now. I went through the Device unlock process. I check status and says: Denied. We can’t unlock this device because it’s not an AT&T device. Any suggestions on next ste

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4

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transfer pin

how to get transfer pin

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10

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Cannot enter my address on Wi-Fi calling (Error code: ERR0093-WS)

Error code: ERR0093-WS I don't have AT&T signal in my new home, that's why I'm dependent on Wi-Fi calling. My new home was built last year but my new address is still not showing as a valid address in AT&T emergency address. I copied my address from USPS website and also tried all

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5

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Samsung S20 old text message deletion

I want to delete older messages on my Samsung Galaxy s20 phone. I'm looking to delete messages older than a year or two. I have many text chains with thousands of text messages on each one and I don't want to delete all the messages or delete them one at a time because it would take forever! I need

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6

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2nd Rate Increase as I don?t trust access to my bank account

While I appreciate my Wireless service I have issues with providing access to you because you have allowed hackers to access customer data twice? It it only me that has trust issues providing access to my bank account?

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23

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Sonim XP10

Will purchasing an unlocked Sonim XP10 work on AT&T? Thank You!

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13

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Closed

Stolen iPhone 14max pro asurion won't approve replacement

So I have a very big f***ing issue with att and f***ing asurion I pay for insurance my phone was stolen in November and every claim I file is denied what is the point of paying for the phones insurance through att if neither one will replace it I'm half shy of contacting a lawyer for legal assistanc

Questions

883

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SMS messages lost frequently

I have six lines on our AT&T family plan and I'm using a Google Pixel Pro 6 and the others have iPhones. Sporadically/weekly a message or two are lost. This happens both in one-on-one messaging as well as group messaging. We'll even put the phone's side by side to confirm these discrepancies in

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8

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Phone not receiving messages from iOS and automated numbers.

This has been happening for about a month now. At least once a week, my phone (Google Pixel 7 Pro) will stop receiving any messages from all automated numbers as well as iOS users. Sometimes this fixes itself when I restart my phone, sometimes it doesn't and I seemingly just have to wait. This is st

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(23)
Can't unlock ATT LG V60

I want to unlock my LG V60. The phone was bought off ebay so it was not purchased from ATT but have been using it for a year now. I went through the Device unlock process. I check status and says: Denied. We can’t unlock this device because it’s not an AT&T device. Any suggestions on next ste

Questions

4

0

0

Cannot enter my address on Wi-Fi calling (Error code: ERR0093-WS)

Error code: ERR0093-WS I don't have AT&T signal in my new home, that's why I'm dependent on Wi-Fi calling. My new home was built last year but my new address is still not showing as a valid address in AT&T emergency address. I copied my address from USPS website and also tried all

Questions

5

0

0

Samsung S20 old text message deletion

I want to delete older messages on my Samsung Galaxy s20 phone. I'm looking to delete messages older than a year or two. I have many text chains with thousands of text messages on each one and I don't want to delete all the messages or delete them one at a time because it would take forever! I need

Questions

6

0

0

SMS messages lost frequently

I have six lines on our AT&T family plan and I'm using a Google Pixel Pro 6 and the others have iPhones. Sporadically/weekly a message or two are lost. This happens both in one-on-one messaging as well as group messaging. We'll even put the phone's side by side to confirm these discrepancies in

Questions

8

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Does anyone know a way to convert a SIM to eSIM on the same Pixel 8 Pro from the account page?

I've searched around and found a couple of different ways people have used but none of them actually seem to work. I've tried switching the device but the process locks up as it just keeps telling me the IEMI is the same as my current device(obviously this is what I want) and will not let me click n

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10

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Was offered "extra $200 off when you upgrade", but never received any credit.

Hi, On Nov. 30 and Dec. 1, 2023, my AT&T account showed "extra $200 off when you upgrade" (see attached screen shot) . I chatted with two AT&T chat agents who confirmed this, and I made screen shots of both chat sessions (attached). Based on this confirmation, I went ahead and upgraded to

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Trending Accepted Solutions

(35)

Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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101

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Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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66

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Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

57

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Accepted Solution

Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

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55

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Accepted Solution

My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

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