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Features & Services

Tips for getting the most out of your wireless features.
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Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

112

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Family Secure app "Visited" Websites Activity - Facebook Messenger Question

When reviewing the websites visited activity on my childs phone i'm seeing the following when Facebook is visited: Chat-e2ee.facebook.com scontent-lax3-2.xx.fbcdn.net web.facebook.com www.facebook.com scontent-fpphx1-2.fna.fbcdn.net edge-mqtt.facebook.com scontent-lax3-2.xx.fbcdn.net gateway.faceboo

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15

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Can I request some boosters in Holiday Inn hotel building for all customers? The signal in building is very weak. Thanks.

We will grand open our IHG hotel on May 1st. We check the Verizon cell phone signal is very weak in the building, outside is good. Our address is 400 N Atlantic Blvd., Monterey Park, CA 91754. Can I request some boosters in Holiday Inn hotel building for all customers? The signal in building is very

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21

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Advanced Messaging Not Working

I have a Samsung Galaxy S9, and the entire time I've owned the phone, Advanced Messaging has been turned on. I can't believe I didn't notice until now, but it's not really working. The whole read receipts thing just doesn't work, although, again, it is enabled. How can this be fixed?

Questions

7

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New Iphone 15

I have set up my new Iphone 15. I transferred data from one Iphone 15 to a newer one. However, I can not use my phone because of SOS. How do I correct this issue?

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13

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

Questions

26

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How do we get ATT to address the chronic network coverage issues in Elgin, Texas

I was at a community meeting in Elgin, Texas a few days ago. We met at a bank within walking distance of an ATT Store, and several of us noted that we did not have good cell coverage. The joke of the meeting was that if you were traveling east on highway 290 from Austin into Elgin that the reception

Questions

238

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How to change the number of rings on an iPhone 15 before voicemail answers?

I?m trying to change the number of rings before my phone goes into voicemail. Currently, my iPhone 15 will ring 4 times.

Questions

41

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SMS messages lost frequently

I have six lines on our AT&T family plan and I'm using a Google Pixel Pro 6 and the others have iPhones. Sporadically/weekly a message or two are lost. This happens both in one-on-one messaging as well as group messaging. We'll even put the phone's side by side to confirm these discrepancies in

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14

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Samsung S20 old text message deletion

I want to delete older messages on my Samsung Galaxy s20 phone. I'm looking to delete messages older than a year or two. I have many text chains with thousands of text messages on each one and I don't want to delete all the messages or delete them one at a time because it would take forever! I need

Questions

17

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Advanced Messaging Not Working

I have a Samsung Galaxy S9, and the entire time I've owned the phone, Advanced Messaging has been turned on. I can't believe I didn't notice until now, but it's not really working. The whole read receipts thing just doesn't work, although, again, it is enabled. How can this be fixed?

Questions

7

0

0

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

27

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

Questions

26

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

Questions

21

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Why texting is unreliable in some areas

Texting to one particular network tmobile, is not possible using wifi and sometimes not reliable not using wifi

Questions

26

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ATT Passpoint - connected without internet

My spouse and I both have android phones. We both connect to the same attwifi passpoint. Her connection says connected and she is able to use the internet. However, my connection says "connected without internet" and I am unable to go online. I have reset my phone multiple times with the same outc

Questions

41

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Trending Accepted Solutions

(2)

Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

112

10

0

Accepted Solution

Official Solution

New 3rd number ringing on two devices

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?

Questions

39

2

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