How to change the number of rings on an iPhone 15 before voicemail answers?

I?m trying to change the number of rings before my phone goes into voicemail. Currently, my iPhone 15 will ring 4 times.

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Accepted Solution

Official Solution

s2in954

Contributor

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6 Messages

9 days ago

Godfadda,

You may control the number of seconds before an unanswered call goes to voicemail.

This is a “GSM” protocol setting.

First, determine the phone number of your voicemail system by dialing *#61# .

Write down the phone number. Example: +1xxxyyyzzzz .

To set time, dial **61*+1xxxyyyzzzz*11*30# Then press the green call button.

To dial a + sign press and hold the 0 until it changes.

The 30 above will set it to 30 seconds, or about 5 or 6 rings.

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OttoPylot

ACE - Expert

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24.3K Messages

11 days ago

Have you called Apple? It's their device not AT&T's.

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Interesting. All my Google searching mentioned contacting AT&T. I even did the chat with a Rep and he said that is the only way to change it is through AT&T. Unfortunately, whatever the Chat person tried did not fix the issue.

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OttoPylot

ACE - Expert

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24.3K Messages

11 days ago

Can't hurt to call Apple to cover all the bases. It could just be a system default on AT&T of which there is nothing that can probably be done. Unless you can get ahold of a CS Agent who knows something.

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Godfadda

4 Messages

11 days ago

Good point. It can’t hurt. 👍

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ATTHelp

Community Support

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231.7K Messages

11 days ago

Hi @Godfadda,

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums,

Andrew, AT&T Community Specialist.

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