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Wireless

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Galaxy S22 keeps losing the network

My wife’s Galaxy s22 Ultra keeps disconnecting from the network. She cannot receive phone calls or texts when this happens. We’ve replaced the SIM card and the issue persists. We reached out to AT&T technical support, they put a ticket in and said the issue was resolved. It’s not. Does anyone ha

Questions

4.9K

13

Accepted Solution

S22 Ultra 512gb - No network

Got this phone from AT&T and I'm still paying for it. Can't make calls, send or recieve text messages. No data. Tried all troubleshooting steps. Reset network, delete cache.

Questions

2.3K

36

0

Accepted Solution

ATTN::SUPERVISOR. Repetitive claim issues can't get resolved

I filed a claim on my device and my claim got accepted device shipped and it got to FedEx Pineville office so I called them and they said the package was declined and it was the wrong mailing address...they had the correct address but never showed up....the device is on the way back..I called asurio

Questions

13

2

0

Suddenly no 5G coverage at home anymore

I have been with AT&T for almost a month and have been getting 5G at home which is why I switched to AT&T from Verizon (I live in rural area). I do a prepaid unlimited data plan.  I’ve had ZERO problems with reception at home.  I get 5G full bars everywhere on my farm.  And t

Questions

1.6K

9

0

Accepted Solution

S22 Ultra no network connection (waiting on repair)

I experienced the same issue with my S22 Ultra, out of nowhere on Thursday February 8th. My wife has the same phone, on this network and does not have any issues. On Monday Feb 12, I went to the ATT store; they replaced 2 sim cards and finally used an ESIM. The phone worked while in the store. Later

Questions

1.3K

5

0

Unlock Apple watch

My unlock request was approved, paid fully and received below email. But it does not make any sense, no code received. Any help to unlock the apple watch.

Questions

15

1

0

Accepted Solution

Official Solution

Closed

Unknown number added itself to my group text

Tonight, I sent a routine text out to a group of four friends and got a response from a fifth number -- a number that's not in my contacts and was not included in the group text. I'm in Texas, and the number is a Connecticut area code. I asked who it was, and the response was, "This is kev." No Kevi

Questions

104.4K

91

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Questions

29

1

0

Accepted Solution

Closed

Military Cancellation

I followed the steps in the link, submitted my orders and got a confirmation email.  My phone is unlocked and I was able to switch providers for my deployment.  Everything seems to have worked smoothly, however when I look at my account it now says "military" and also "SUSPENDED" in red letters.  I

Questions

79

12

0

Accepted Solution

SMS BANK

My son is disabled and has a tracking device that sends me texts to alert me when bus is on the move. I got this message today, but have no clue what it means:   Your monthly SMS bank is running low. You will only be able to receive 5 more SMS.

Questions

34

5

0

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(12)
Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Questions

17

0

0

phone keeps losing total connection to ATT

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

Questions

22

0

0

Closed

will it work to a iPhone max and a apple ipad

IDk

Questions

18

0

0

Closed

will it work to a iPhone max and a apple ipad

IDk

Questions

15

0

0

Closed

will it work to a iPhone max and a apple ipad

IDk

Questions

17

0

0

Account management email info incorrect?

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

Questions

24

0

0

Trending Accepted Solutions

(40)

Accepted Solution

Official Solution

International travel - Is this the best way?

Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b

Questions

126

5

0

Accepted Solution

Increase In Wireless Effective June 2024

Increase in Wireless Services

Questions

100

7

0

Accepted Solution

Official Solution

Upgraded phone online with Trade-in Promo

So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in

Questions

99

4

0

Accepted Solution

Official Solution

Order a SIM card for my AT&t cell phone

I need a SIM card for my att smartphone

Questions

95

1

0

Accepted Solution

Official Solution

Trade-in credits

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

Questions

80

5

0

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