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Teacher

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4 Messages

Tue, Oct 17, 2017 1:42 AM

Unknown number added itself to my group text

Tonight, I sent a routine text out to a group of four friends and got a response from a fifth number -- a number that's not in my contacts and was not included in the group text. I'm in Texas, and the number is a Connecticut area code. I asked who it was, and the response was, "This is kev." No Kevins in my contact list but one, and that's not his number. How did this happen?? I'm more than a little creeped out.

Responses

Accepted Solution

Official Solution

ATTHelpForums

Community Support

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2.4K Messages

3 years ago

Hi,

 

Thank you to everyone that posted and reached out on this thread. We are showing the issue is now resolved. Please delete your previous conversations that encountered this issue. Make sure everyone in the group message does this as well, otherwise, when they respond, it will include the unwanted number again.

 

David, AT&T Community Specialist

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

Hi,

This just happened to me. I'm on a Mac using Messenger with Catalina OS and an /iPhone X. Was on a text thread with my partner and an unknown number showed up in the thread asking "who is this."

Will delete the message thread on my computer and see if that helps. I'm worried they've hacked some account.

Melissa

Official Solution

DavidCS

Community Support

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1.7K Messages

3 years ago

UPDATE - We are currently working to confirm a resolution for this issue.  We hope to have an update soon.

 

Hi,

 

We apologize about all the issues everyone is experiencing with unknown numbers being added to the group text. We are investigating this issue and are looking for more information to get down to the bottom of this. If you do experience this issue, please send us a private message. Please include the device you are using, firmware, your number, if you are using the default messenger app or using a different one, the time and date you noticed this issue, and any other helpful information, such as if it was a random person added or someone from your contact list. We thank you for your help and patience as we work on this issue.

 

David, AT&T Community Specialist

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

3 years ago

I was on a family group text and suddenly a random number replied. Then two additional numbers sent texts to the four of us in new threads. One of the numbers just called, but of course I didn't answer.  All four of us are with AT&T.  All strange callers are from Florida area code. 

Tutor

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3 Messages

3 years ago

Same thing here. Sent group text to 2 other people last night, got responses from 3 different unknown numbers. Appear to be Penn area codes.

Contributor

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1 Message

3 years ago

This happened to me and my friends tonight, two separate new group chats with all of us and two people we didn't know, both Colorado area codes...what is it?!

Contributor

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1 Message

3 years ago

5 people were in a group text. Without anyone of us adding a person, somehow a 6th number which we do not know joined our group text. They too did not know us. What's up, very scary AT&T.

Contributor

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2 Messages

3 years ago

Had this same problem today 3 times. 3 different phone phone #s from across the country. No idea who the others are or how many other people saw our group messages and didn't ask who we were. Really disconcerting AT&T. Our group (close family) are strictly AT&T phones. 

Contributor

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2 Messages

3 years ago

Maybe I should ask if you were one of our mystery texters. Are you an 864 number? Receive some 209 messages?

Contributor

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1 Message

3 years ago

This happened to my friends and me last night as well. Seems it was an ATT glitch? Anyone figure it out?

Tutor

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3 Messages

3 years ago

This happened to a group text we were on. Alabama mixed carrier, mixed os phones just started joining a group text message from California. We all thought it was a joke pulled by the others in our text. It turns out that their group was a mixed carrier, mixed os group of phones too. This is a big issue! What would have happened if there was personal information being passed between our group and then their group got it. What if it was medical information or financial information? I’ve googled for days to see how this could have happened and I have still not seen a good explanation. This happened around October 19 2017 around 9pm cst

Contributor

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1 Message

3 years ago

This just happened to us and it's freaking my family out. What is going on!?

Tutor

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4 Messages

3 years ago

Ok. I have no idea what category to put this under... I don’t know if this has ever happened before to my phone or has ever happened to anyone else. The other day, I was texting my two friends about their dog, the next text I get is from another number from out of the state with both of my friends on the group (to a new thread). We ignore it at first and just thought it was someone messing with us. Well I get curious and start googling the phone number, we find the name of this person and go looking around on social media sites. We have no one in common with said person on any of these sites. We start getting freaked out about it and ask who this person is. Turns out, he wants to know why we have HIS number. Apparently my phone sent a text to his phone in my group message with my two friends... BUT he was not added to our group! I don’t even know this person or this number, how could my phone send a blind text to someone like that??? And to clarify, these were not iMessages, as my other two friends do not have iPhones, so they were sending through ATT not Apple servers.  

lizdance40

ACE - Sage

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76.5K Messages

3 years ago

It’s weird, but suddenly there are several similar complaints.  All involve group text that have another random number added.  The number is never someone in the contact list.  

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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76.5K Messages

3 years ago

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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4 Messages

3 years ago

Happened to me too. I have a 607 area code (New York) texting two other 607 area codes, we all got a text from a 203 number (which is Connecticut). We all were very confused because none of us know this guy and he didn’t know us. This happened on the 20th. 

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