Wireless

I see from finding this and other forums that this is an ongoing issue with alot of people. ATT I have been chatting and talking to for over 4 months now about my trade in.I was sent the packaging and label to shop my trade in February.I did that and even called to confirm.In March I was told they r

I am planning a trip to Finland this summer. Several services have tried to send me sms messages. I have not received a single message from any of them. I doubt it matters, but I have a moto g stylus 5g (20222).

I have been trying to get my phone unlocked at https://www.att.com/deviceunlock/ however when I tried to do it it just kept saying “ We can’t unlock this device because we can’t locate it in our database of devices sold by AT&T” any solution please

I have an ATT account for the hotspot in my Ford truck. Before the IOS 16 update my iDevice would connect and stay connected to the mobile service in my truck.  Since the update I must manually connect to the service.  A minute or two after the device locks the connection is lost and I mu

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

I have three phones and three lines. Two of the phones are in an installment plan and one phone is paid off. I’m trying to add a fourth line and a fourth phone with an installment plan but the system won’t approve me. It’s saying I have to pay for my phone in full.Why?

Cancel service due to owner's death

In Settings, no roaming option. It only says it is converted to eSIM.

My direct tv shows up as connected to my phone hotspot tethering. It is using up data at a rapid rate (I think). I?m assuming something is running whenever the phone is turned on. I have tried turning off all background apps but the hot spot says that the data saver has to be off to use the tetherin

If you’re not, the primary account holder for your wireless service and don’t have the accounts user id/password, are you able to uninstall the AT&T cloudbackup Service? Recently, I found out that my estranged husband is able to access my text messages because he is referencing them to me in con

I see from finding this and other forums that this is an ongoing issue with alot of people. ATT I have been chatting and talking to for over 4 months now about my trade in.I was sent the packaging and label to shop my trade in February.I did that and even called to confirm.In March I was told they r

I am planning a trip to Finland this summer. Several services have tried to send me sms messages. I have not received a single message from any of them. I doubt it matters, but I have a moto g stylus 5g (20222).

What mojo is this? I sent in a pixel 6 on Feb 5, got two trade in credits, and then found out it magically turned into an Alcatel! I never even owned an Alcatel! Att told me there’s nothing they can do. I mean, I could call ups or usps who handled the package after I packed it (and what, accuse the

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone.  Paid the $275 to do that.  No biggie.   In order

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Can you anonymously pay a friends phone bill