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1 Message
Tuesday, May 7th, 2024 10:35 PM
Cancel Service
Cancel service due to owner's death
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Updated
12 days ago
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Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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117.6K Messages
12 days ago
Since you posted this in prepaid, prepaid service is canceled whenever refills stop being paid. If someone has passed away, all of their financial accounts should be frozen as soon as their death notification is made.. As soon as the funds are cut off, the account were closed on its own without penalty
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OttoPylot
ACE - Expert
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24.5K Messages
12 days ago
You need to call AT&T in order to cancel. This is a customer only forum. It is not AT&T Support.
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dwill05
ACE - Master
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10.6K Messages
12 days ago
https://www.att.com/support/article/wireless/KM1113355/#
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