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CK 's profile

1 Message

Tuesday, May 7th, 2024 10:35 PM

Cancel Service

Cancel service due to owner's death

Accepted Solution

Official Solution

ACE - Sage

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118.2K Messages

1 month ago

Since you posted this in prepaid, prepaid service is canceled whenever refills stop being paid. If someone has passed away, all of their financial accounts should be frozen as soon as their death notification is made..    As soon as the funds are cut off, the account were closed on its own without penalty 

ACE - Expert

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24.8K Messages

1 month ago

You need to call AT&T in order to cancel. This is a customer only forum. It is not AT&T Support.

ACE - Master

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10.9K Messages

1 month ago

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