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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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I have an unauthorized VESTA*AT& TPREPAID886-608-3007/US payment in my bank account

i bought a AT&T prepaid card on 14th of December in 2019 (it was at VESTA* AT&T PREPAID 866-608-3007/US) . I left the states on 30th of December. I di

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Today at 6:16 AM

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Last response by 

53 minutes ago

I have been double charged, can I got refund?

I have odered a new prepaid SIM card, and I may charged two time. Can you help me to get a refund?

 posted 

Today at 3:15 AM

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Last response by 

Today at 4:20 AM

"Error: The wireless number you entered is not associated with a valid AT&T PREPAID subscribe..."

Hi, New AT&T customer here. It's been an incredibly frustrating first day of service, and I'd like some help please. First, what's happened so far:I r

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7 months ago

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Last response by 

Today at 2:21 AM

How to change current AT&T prepaid plan with a unused dollar balance because I have not used all the minutes I paid for each month.

I currently have a AT&T Prepaid $2.00 Daily Plan and want to change the plan to a $35.00 Prepaid Monthly Plan. Because I have not used all the minute

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3 days ago

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Last response by 

3 days ago

failed activation

Hi, I bought an at&t prepaid kit and charged $327 with the no. (Phone number hidden). I got my sim delivered yesterday. but when I tried to activate i

 posted 

3 days ago

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Last response by 

3 days ago

Prepaid Account Log in Issue

Hello, I am unable to log into my prepaid account. It is saying my ATT prepaid phone number is not a valid phone number. I am only able to make a paym

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4 days ago

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Last response by 

3 days ago

Activation website says activated, but phone number not recognized

I received a SIM card for my phone and my wife's phone and had our numbers ported over from our previous carrier.  When we activate online, it says it

 posted 

3 months ago

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Last response by 

3 days ago

Cannot log in

I just bought a Sim card and activated it, for some reason auto pay wasn't working so I whent and bought a card on CVS, and tried follow it's instruct

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5 days ago

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Last response by 

4 days ago

NO ROLLOVER!!!!!

I've talked to to four CSR all from call center outside of USA. NO Help! Changed data plan to 8 GB from 1 GB beginning of Dec. , on Autopay but when p

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4 days ago

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Last response by 

4 days ago

"Sign in to network" message on prepaid

I have a prepaid monthly plan with ATT and have been getting this system message and notification telling me to connect. When I click it, It takes me

 posted 

4 months ago

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Last response by 

4 days ago