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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.1K

how can I get sms on prepaid phone when I am in another country?

I travelled to UAE and I get no service even for sms from AT&t itself. I need to get a code from AT&t to access my online account but I can't.Please g

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Today at 6:33 AM

How to set up online account with AT&T prepaid

I have a prepaid account with AT&T. I want to create an online account but when I go to the page AT&T has set up to do so I get an error message sayin

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Today at 1:06 AM

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Today at 2:56 AM

45.0 credit given

What does “45.0 given. Credit will expire on 14-Apr-2020.” mean?

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Yesterday at 11:11 PM

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Today at 2:54 AM

After activating my AT&T PREPAID device

So I order a prepaid AT&T Prepaid SIM card. Installed the SIM card into my phone then went here https://www.att.com/prepaid/activations/#/activate.htm

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Yesterday at 10:07 PM

How soon to port back to AT&T Prepaid?

Just last week I ported my number to another prepaid carrier and already realize there are some shortcomings with their service. How soon can I port m

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2 days ago

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Yesterday at 12:24 AM

Signing up online

When signing up for prepaid online, when do I go through the steps for porting in my number? It looks like when I sign up I'll pay for the service and

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2 days ago

How to donate phone card minutes

I have 3 prepaid phone cards that have a total of 407 minutes unused.  I was wanting to know how to donate these to a charity.Thank you for your time.

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2 years ago

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2 days ago

Phone removed from multi-line plan. How do I make sure that it is no longer charged to my credit card?

I removed a phone from my multiline prepaid plan since the phone and the sim card were destroyed by my 13 year old son being an irresponsible teenager

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3 weeks ago

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3 days ago

Not able to make or receive calls

Hi, I am using At&T prepaid for last 3 years without any issue. I have auto payment enabled and checked my account is active and has balance. I was ab

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4 days ago

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3 days ago

Can anyone help me?

First of all, I was told to go to my local att store to get new SIM card due to my phone being stolen. I have another phone to use but I couldn’t reme

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3 days ago

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3 days ago