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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Gift an at&t phone for pre-paid service to a family member who hasn't an account

My daughter is offering to give me one of her phones she finished paying off and got another one. She has an at&t account but I have never had one

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SSN

Hi! I'm currently using phone number whose carrier is CTExel. I’m considering to transfer to AT&T. I tried to transfer my old number to AT&T

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Phone blocked from network

I am the original owner of this device with the same phone number. I had my sim card in a more powerful unlocked device that I broke today.  I n

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Accepted Solution

Account Number

I would like to know my account number.

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Issue with my Billing & Refund

Some how or another when I put money on my account and went online to renew my service it charged me twice and I thought the lady I talked to said the

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16

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AT&T Wireless Unit Just Received cannot send or receive calls

I just received a Wireless Internet Unit and hooked it up per instructions and same way as my older working until but when I try to call I get message

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Help with my usage history

I am trying to get my data usage because I need a few of the numbers from it. I'm trying to go back to the first of the year and it won't let me go an

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7

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Official Solution

How do I switch my existing prepaid account number to an existing postpaid account?

How do I switch my existing prepaid account number to an existing postpaid account? Do I need to call into prepaid customer service and release respon

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How to change my number

Change my number Bak to my other number I had b4

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New Prepaid Service Won't Activate

I received a new Prepaid SIM and inserted into my phone. I went to the activations website and put in my ICCID and IMEI numbers.  It said the SI

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24

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How to switch from postpaid to prepaid?

I have two phones on an AT&T postpaid account, and would like to move them both to an AT&T prepaid account while keeping the numbers. So far, I have:T

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Account number

I have a prepaid account that's paperless and I need my account number. Where would I find that?

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