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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Give gift

I sent a $10 gift to my WiFi account but it was not recieved.

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cancel at and t

Hi this is Hisham I would like to cancel my prepaid phone line. I am currently not in the US and I don't have international minutes, therefore I was u

 posted 

9 hours ago

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Last response by 

8 hours ago

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Make a payment

Will not allow me to make my payment using my PayPal.  I have had no issues before, however will not allow now

 posted 

2 days ago

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Last response by 

9 hours ago

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AT&T PREPAID SIM Card Kit on way, but how do I complete signup?

Picked the AT&T PREPAID Unlimited Plus and save $25 a month. Cart said I owed $55.40. Was only charged for the SIM and it is on the way.   How do I co

 posted 

10 hours ago

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Last response by 

10 hours ago

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HELP

I am a prepaid account owner, stuck in UAE. I have $50 of additional charge on my billing for thr last 3 months. Trying to contact AT and T about the

 posted 

11 hours ago

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Last response by 

10 hours ago

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13

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Using data in Mexico

I’m in Mexico and I can’t use my data but my service works, I have an iPhone XR and the 65 dollar unlimited prepaid plan with At&t, I’ve tried everyth

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Keeping my phone number active

Hello, I am an international student and I had to leave the US on March 18th due to COVID-19. I will be attending the fall semester online and I will

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Toll free charge

I have been calling US toll free number and yet being charged by AT&T. This is required for my work and none of my other teammates are getting charged

 posted 

6 days ago

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Last response by 

17 hours ago

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CAN'T PAUSE THE PREPAID ONLINE

Hi everyone,   I am currently staying in a foreign country outside US, and I could't log on to my at&t account as I forgot my password. What's worse i

 posted 

a day ago

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Last response by 

19 hours ago

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I need to temporarily stop my prepaid plan but I cannot login into my AT & T account

Hi there, I need to temporarily stop my prepaid plan because I am not using AT & T when I am outside of states. But I cannot log in to my AT &T accoun

 posted 

4 days ago

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Last response by 

a day ago

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