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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Accessing my account from overseas

Hello, I'm currently overseas and realized that I forgot to suspend my prepaid account and saw that I have been charged for the past few months? I've

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6 days ago

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6 days ago

Text message from 1BF882564782

I downloaded our phone log and I see this random number as incoming text messages- 1BF88256478.  Can you please explain what this is?

 posted 

5 months ago

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11 hours ago

Accepted Solution

Official Solution

(Phone number hidden) - Please stop my India plan add-on

Hi Team, Please stop my India plan add-on. Right now am in India. So please stop my Add-on Asia pack includes India (Costs $15), which i kept it as au

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7 days ago

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7 days ago

Outage for calls from Mexico?

On Friday and Saturday morning my data and voice from Mexico back to the US was working fine and since then it has been getting worse and worse. Now

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18 hours ago

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17 hours ago

Go phone refund

My mother passed away in January. She has a credit of over $200 on her go phone and at&t won’t refund the money to her estate. Their two options are t

 posted 

2 days ago

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Last response by 

a day ago

DataConnect Account Access for Non-Ipad Device Error

I am attempting to login to my DataConnect Prepaid Account at https://buyasession.att.com/sbd/unauth/ShowLogin.action. I received an error that my pa

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2 months ago

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a day ago

Need Account Number

I know it's located within the depths of the ATT bot, to call 611 from my Prepaid device.. But what's the magic sequence of commands to get to the rig

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3 days ago

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2 days ago

What does data mean in my text and data usage history?

I look at my text and data usage in account history some show up data with date, time, and amount of data. But if I'm on the web or stuff I will look

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4 days ago

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4 days ago

Why does soe phone numbers show up 0000000 or nothing at all in my text and call history

When checking my voice history and text history I notice alot of phone numbers are 00000000 or nothing at all why is this?

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4 days ago

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4 days ago

Weak data network connection

Hello,I purchased the PREPAID unlimited monthly plan on tuesday and since, I have barely no internet connection with this mobile plan. My connection f

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4 days ago

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Last response by 

4 days ago