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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Wrong pin number

Bought some phone minutes at dollar general and I have been trying to add the money to my account and it keeps saying wrong pin number please help me

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3

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Account issues

Just changed my plan today and renewal date is for December 1, how is that possible and it have that I used 2GB of hotspot when I had just changed my

 posted 

an hour ago

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Last response by 

sandblaster 

an hour ago

Questions

3

4

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Transfer my phone number

I have a prepaid att go phone number that i have been paying for more than 3 years .   I want to move to a different company and keep my number

 posted 

2 hours ago

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Last response by 

sandblaster 

2 hours ago

Questions

2

1

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The system cannot sign you in at this time. Call 611 for help.

Hi, I am an AT&T Prepaid customer for 8 years. I tried to log in to my account to change my plan and pay for it (password is correct), After log

 posted 

5 days ago

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Last response by 

mpkuna 

13 hours ago

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16

2

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Service outage

Are there any reports on service outages in the Scranton, Pa. 18519 area? This has happened at least 4 times this week! Gillian

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9

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Accepted Solution

Account number

I need my account number

 posted 

a day ago

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Last response by 

sandblaster 

a day ago

Questions

9

1

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Porting AT&T landline to and existing AT&TPrePaid cell

How do I port a AT&T landline to an existing AT&T prepaid cell account?

 posted 

2 days ago

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Last response by 

lizdance40 

2 days ago

Questions

10

1

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Deployed overseas (Europe) - Activating a new prepaid sim card

Hello, I am currently deployed overseas. My previous ATT Bill Pay plan had expired while I was over here ( I intentionally ended it due to long ter

 posted 

2 days ago

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Last response by 

lizdance40 

2 days ago

Questions

12

4

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No Service

My phone is not receiving service since 4 days

 posted 

2 days ago

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Last response by 

sandblaster 

2 days ago

Questions

8

2

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Refund and Port

Hi AT&T, I was on the phone for about 3 hours tonight after 2 calls yesterday. Call center reps refused to allow me to speak to a supervisor a

 posted 

3 days ago

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Last response by 

Brando81 

3 days ago

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19

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