Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
I canceled my multi-line and changed to 25 cent minute plan, now I see a current balance, what does this mean???
Hi, I stopped my autopay on June 5 after paid in full since I planned to cancel my multi-line and change to a minute plan. However, after I canceled
Transferring number to an already activated sim
Hi! I bought a at&t sim card today at Walmart and I went to activate it thinking it would ask me if I had a number I wanted to port but it didn't and
Incoming call on account history
On my account history there’s an incoming call several times from 15EA6A9CBBCE ...what is this?
My prepaid balance deleted
I got mixed up on the day and missed my prepaid payment by one day. They wiped my balance of over $300. Called cust service and told there was nothing
Refund for PREPAID wireless
Refund processed April 23 2020 for wireless service account number ***-***-6339. I contacted my credit card issuer and no refund was ever sent. I have
One actual text, but multiple texts charged to my prepaid account
After noticing that the money in my prepaid account was missing, I checked my account record details online to learn that multiple texts are being cha
I haven’t had any cell service the last two days (account is paid). Anyone else having issues connecting? It’s been acting up since I updated to iOS 1
Wrong Card Being Charged
First of all AT&T support absolutely (Edited per community guidelines)...you make it totally impossible to speak with a person. Not good! I added a
changing payment methods online for auto pay never works for me
it will always show my last payment method then I have to call to have my old ones removed, it always says payment method change was a success, does i
I chose a different plan today
I chose a less expensive plan , the 35/mo even though I just paid for the#45/mo plan. I followed the directions to pay for auto pay for the 35/mo p