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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

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Data Limit Warning

I received a warning text today that states I have only 750 MB of high speed data remaining. I am on the 8 GB plan that rolls over, and I have all da

Questions

11

2

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Pre paid plan

Calls wont go through even though I paid my plan is says to make sure it active and I did but no change

 posted 

8 hours ago

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Last response by 

sandblaster 

8 hours ago

Questions

10

1

0

I can not log in or sighn in on any apps

When I try to log in or sighn in on any app it says an error has accrued please try again later

 posted 

a day ago

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Last response by 

ATTHelp 

10 hours ago

Questions

6

1

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AT&T prepaid login error

I’ve been trying to login to my prepaid account.However, it always shows “error-The system could not sign you in. Please enter your password and try a

 posted 

2 years ago

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Last response by 

williamjrussell 

11 hours ago

Questions

472

5

0

Accepted Solution

Official Solution

Can I get a pdf of my usage history from 4/4/2016?

Can I get a pdf of my history from 4/4/2016...It's 2 1/2 years ago...I need it for proof of an auto accident

 posted 

2 years ago

 • 

Last response by 

sandblaster 

2 years ago

Questions

687

5

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cant log in

I set up on my Mothers computer but it will not allow me to sign in keeps reverting back to her info. How can I sign in then?

Questions

9

2

0

Accepted Solution

Official Solution

How can I look at my payment history for my ATT Prepaid phone?

How can I look at my payment history for my ATT Prepaid phone?

 posted 

2 years ago

 • 

Last response by 

ATTHelp 

2 years ago

Questions

490

1

0

0

Accepted Solution

Official Solution

How do I change the pin on my account?

Trying to change the pin number on my account. How do I do it?

 posted 

2 years ago

 • 

Last response by 

ATTHelp 

2 years ago

Questions

709

1

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Looking for credits to both my prepaid cell phones

I have to prepaid cell phones mine and my sons. His is off I haven’t been able to get his back on but I have to pay for mine because of my health and

 posted 

20 hours ago

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Last response by 

sandblaster 

16 hours ago

Questions

11

4

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Refund

I have 3 different purchases on my bank statement. Which I only approved of 1. Please I would like a refund for these purchases.

 posted 

21 hours ago

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Last response by 

skeeterintexas 

17 hours ago

Questions

11

1

0

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