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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.1K

Add-on removed without authorization

AT&T without my authorization removed my messaging Add-on from automatic monthly renewal the day it was supposed to auto-renew.This resulted in the fo

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Today at 3:59 AM

Stuck on buy a session

I was going to activate an iPad via the buyasession.att.com for the data connect plan. Decided against it. Now my existing account is stuck saying 9

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2 days ago

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Last response by 

Yesterday at 3:46 AM

Transfer from AT&T Prepaid to Red Pocket

I received error when porting AT&T Prepaid number to Red Pocket CDMA network. My iPhone is purchased directly from Apple Store. The error is Portin-Re

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3 days ago

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Last response by 

2 days ago

Cancel autopay for prepaid wireless from abroad

Hi! I set up autopay for my go phone account, but now I already left the U.S. without having a chance to cancel the autopay.I cannot access att websit

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2 days ago

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2 days ago

Accepted Solution

how can I get sms on prepaid phone when I am in another country?

I travelled to UAE and I get no service even for sms from AT&t itself. I need to get a code from AT&t to access my online account but I can't.Please g

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1 week ago

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Last response by 

2 days ago

Dataconnect account access

Cannot access dataconnect account when signing in I recevie the message "You cannot manage your IPad device at this site.". The device on the accout i

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4 days ago

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Last response by 

3 days ago

Still no resolution it's been almost 2 weeks. Porting the number and activating the SIM for BYOD.

Problem:Transferred my number away from cricket to at&t prepaid. Received the SIM in the mail and went to [ https://www.att.com/prepaid/activations/#

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4 days ago

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Last response by 

3 days ago

My sims wont work in phone

Its qlink

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4 days ago

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4 days ago

Account deactivated

Hi!I’ve been out of America for the past couple of months and I just got notified that my account has been deactivated. Is there any way to reactivate

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4 days ago

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4 days ago

Can I pause auto-pay on AT&T prepaid

I would like to know if I can pause autopay for a month on AT&T prepaid so the card on file does not get charged? Or if I end auto pay can I re-enroll

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6 days ago

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Last response by 

4 days ago