Skip to main content
AT&T Community Forums
Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

5K

S
Number porting - how long does it take ? disconnected from old service and new sim is inactive still after a week !!!

I had requested for number porting from another service provider exactly a week ago and it still not active. AT&T promptly sent me a new sim card

Questions

5

2

0

Extend the Balance Expire for PREPAID card

I try to extend the balance expire for my AT&T PREPARD card by making a payment. However, the expired date is still the same. How can I do? Thanks

 posted 

13 hours ago

 • 

Last response by 

ATTHelp 

an hour ago

Questions

7

1

0

Pay for $300 Att prepaid plan with prepaid cards

I was given ATT prepaid cards, $300 worth. I wanted to sign up for the $300 annual plan that is prepaid. When you go through the online setup, there i

 posted 

15 hours ago

 • 

Last response by 

Constructive 

12 hours ago

Questions

12

2

0

Traveling abroad and my number was disconnected

I returned back to my home country in July and found out my number can not be used in November. I can't sign in to my account and it shows that my num

 posted 

2 days ago

 • 

Last response by 

ATTHelp 

16 hours ago

Questions

24

4

0

Prepaid to postpaid migration time

I would like to switch from postpaid to prepaid. The customer agent is saying it would take 1-2 months billing time for migration. Any experiences and

 posted 

19 hours ago

 • 

Last response by 

Akshathagorla 

17 hours ago

Questions

9

6

0

Accepted Solution

Current AT&T customer and want to switch to prepaid plan with same number

I am currently a regular wireless AT&T customer and my dad wants to gift us the prepaid plan for Christmas. When I go through the steps to purchas

 posted 

2 days ago

 • 

Last response by 

lizdance40 

a day ago

Questions

17

3

0

Is it possible to port a Skype number onto AT&T prepaid

Good morning All, I've done a search on topic and not really found an answer so wondering if any of you guys had either (a) done this or (b) knew i

 posted 

11 days ago

 • 

Last response by 

DonnyGuy 

2 days ago

Questions

9

1

0

Account has been disconnected

Hi there, I have been out of the country since May this year, and I stopped my prepaid online at that time. I tried to log in online now, but it sa

 posted 

2 days ago

 • 

Last response by 

sandblaster 

2 days ago

Questions

12

1

0

Autopay date change

Can I change the date my autopay happens for my pay as you go account?

 posted 

12 days ago

 • 

Last response by 

sandblaster 

3 days ago

Questions

14

3

0

Service outage

Are there any reports on service outages in the Scranton, Pa. 18519 area? This has happened at least 4 times this week! Gillian

 posted 

5 days ago

 • 

Last response by 

ATTHelp 

4 days ago

Questions

15

1

0

Get started...

Ask a new question

Pinned posts