Skip to main content
AT&T Community Forums
Announcements
Learn how to Get the iPhone 12 Now!
Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

4.9K

A

Accepted Solution

Phone line has been disconnected I need it to work again please

Hi, I have been stuck abroad due to COVID. My line has been disconnected, how can I revive it, I desperately need to retain the phone number, I am

 posted 

10 hours ago

 • 

Last response by 

sandblaster 

6 hours ago

Questions

17

4

0

Existing yearly plan account deactivated - Want to switch to monthly plan

I took a one-year wireless plan last year. It expired a month back. I wish to switch to a monthly plan but I am not able to do that online or via the

 posted 

8 hours ago

 • 

Last response by 

sundarncsu 

7 hours ago

Questions

5

2

0

Number to call to talk to a human to explain my situation

New wireless account on new phone. I want to port over my current number from another service. I just want to ask a question about my order, but I kee

Questions

8

0

0

Prepaid Refill Not Working

I’ve been trying to refill my account with a prepaid phone card over the phone and online all day. Online it states that you are experiencing system

Questions

6

0

0

Refill issues

What’s is going on with AT&T?! I’ve tried refilling my account over the phone and on my account! And it states that you all are experiencing syste

 posted 

a day ago

 • 

Last response by 

elb329 

10 hours ago

Questions

14

2

Messages not going and coming through

I have the $75 prepaid plan and whenever i text someone or they text me, if they are not near me enough like in the same house or street, my messages

 posted 

4 days ago

 • 

Last response by 

ATTHelp 

11 hours ago

Questions

12

3

0

Accepted Solution

Official Solution

Account Expitation

Does anyone know if account expiration is 11/25, what exact time does the account go to $0?

 posted 

6 days ago

 • 

Last response by 

reh3672 

13 hours ago

Questions

16

3

Account billing

I just bought the new LG Xpression Plus3 yesterday online and I am having major problems with my service.

 posted 

14 hours ago

 • 

Last response by 

lexi4fun30 

14 hours ago

Questions

5

1

0

DATA NOT WORKING ON NEW PHONE

Hi, I just got the At&t Radiant Max and activated the new sim card with it and everything. But the only problem I have with it is that the data ne

 posted 

3 days ago

 • 

Last response by 

ATTHelp 

15 hours ago

Questions

5

1

0

Accepted Solution

Official Solution

Getting my account from my lost phone swapped to new phone

I lost my new phone with active service so I need to swap my service to my new phone and sim card

 posted 

15 hours ago

 • 

Last response by 

lizdance40 

15 hours ago

Questions

10

1

0

Get started...

Ask a new question

Pinned posts