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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.1K

Not able to make or receive calls

Hi, I am using At&T prepaid for last 3 years without any issue. I have auto payment enabled and checked my account is active and has balance. I was ab

 posted 

Yesterday at 5:26 PM

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Last response by 

Today at 5:33 PM

Phone removed from multi-line plan. How do I make sure that it is no longer charged to my credit card?

I removed a phone from my multiline prepaid plan since the phone and the sim card were destroyed by my 13 year old son being an irresponsible teenager

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2 weeks ago

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Today at 5:25 PM

I have an unauthorized VESTA*AT& TPREPAID886-608-3007/US payment in my bank account

i bought a AT&T prepaid card on 14th of December in 2019 (it was at VESTA* AT&T PREPAID 866-608-3007/US) . I left the states on 30th of December. I di

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Yesterday at 6:16 AM

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Yesterday at 1:26 PM

I have been double charged, can I got refund?

I have odered a new prepaid SIM card, and I may charged two time. Can you help me to get a refund?

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Yesterday at 3:15 AM

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Yesterday at 4:20 AM

"Error: The wireless number you entered is not associated with a valid AT&T PREPAID subscribe..."

Hi, New AT&T customer here. It's been an incredibly frustrating first day of service, and I'd like some help please. First, what's happened so far:I r

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7 months ago

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Yesterday at 2:21 AM

How to change current AT&T prepaid plan with a unused dollar balance because I have not used all the minutes I paid for each month.

I currently have a AT&T Prepaid $2.00 Daily Plan and want to change the plan to a $35.00 Prepaid Monthly Plan. Because I have not used all the minute

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4 days ago

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4 days ago

failed activation

Hi, I bought an at&t prepaid kit and charged $327 with the no. (Phone number hidden). I got my sim delivered yesterday. but when I tried to activate i

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4 days ago

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4 days ago

Prepaid Account Log in Issue

Hello, I am unable to log into my prepaid account. It is saying my ATT prepaid phone number is not a valid phone number. I am only able to make a paym

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5 days ago

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Last response by 

4 days ago

Activation website says activated, but phone number not recognized

I received a SIM card for my phone and my wife's phone and had our numbers ported over from our previous carrier.  When we activate online, it says it

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3 months ago

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4 days ago

Cannot log in

I just bought a Sim card and activated it, for some reason auto pay wasn't working so I whent and bought a card on CVS, and tried follow it's instruct

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6 days ago

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Last response by 

5 days ago