Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
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Add-on removed without authorization
AT&T without my authorization removed my messaging Add-on from automatic monthly renewal the day it was supposed to auto-renew.This resulted in the fo
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Stuck on buy a session
I was going to activate an iPad via the buyasession.att.com for the data connect plan. Decided against it. Now my existing account is stuck saying 9
Transfer from AT&T Prepaid to Red Pocket
I received error when porting AT&T Prepaid number to Red Pocket CDMA network. My iPhone is purchased directly from Apple Store. The error is Portin-Re
Cancel autopay for prepaid wireless from abroad
Hi! I set up autopay for my go phone account, but now I already left the U.S. without having a chance to cancel the autopay.I cannot access att websit
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how can I get sms on prepaid phone when I am in another country?
I travelled to UAE and I get no service even for sms from AT&t itself. I need to get a code from AT&t to access my online account but I can't.Please g
Dataconnect account access
Cannot access dataconnect account when signing in I recevie the message "You cannot manage your IPad device at this site.". The device on the accout i
Still no resolution it's been almost 2 weeks. Porting the number and activating the SIM for BYOD.
Problem:Transferred my number away from cricket to at&t prepaid. Received the SIM in the mail and went to [ https://www.att.com/prepaid/activations/#
Account deactivated
Hi!I’ve been out of America for the past couple of months and I just got notified that my account has been deactivated. Is there any way to reactivate
Can I pause auto-pay on AT&T prepaid
I would like to know if I can pause autopay for a month on AT&T prepaid so the card on file does not get charged? Or if I end auto pay can I re-enroll