Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
How soon to port back to AT&T Prepaid?
Just last week I ported my number to another prepaid carrier and already realize there are some shortcomings with their service. How soon can I port m
Signing up online
When signing up for prepaid online, when do I go through the steps for porting in my number? It looks like when I sign up I'll pay for the service and
How to donate phone card minutes
I have 3 prepaid phone cards that have a total of 407 minutes unused. I was wanting to know how to donate these to a charity.Thank you for your time.
Phone removed from multi-line plan. How do I make sure that it is no longer charged to my credit card?
I removed a phone from my multiline prepaid plan since the phone and the sim card were destroyed by my 13 year old son being an irresponsible teenager
Not able to make or receive calls
Hi, I am using At&T prepaid for last 3 years without any issue. I have auto payment enabled and checked my account is active and has balance. I was ab
Can anyone help me?
First of all, I was told to go to my local att store to get new SIM card due to my phone being stolen. I have another phone to use but I couldn’t reme
I have an unauthorized VESTA*AT& TPREPAID886-608-3007/US payment in my bank account
i bought a AT&T prepaid card on 14th of December in 2019 (it was at VESTA* AT&T PREPAID 866-608-3007/US) . I left the states on 30th of December. I di
I have been double charged, can I got refund?
I have odered a new prepaid SIM card, and I may charged two time. Can you help me to get a refund?
"Error: The wireless number you entered is not associated with a valid AT&T PREPAID subscribe..."
Hi, New AT&T customer here. It's been an incredibly frustrating first day of service, and I'd like some help please. First, what's happened so far:I r
How to change current AT&T prepaid plan with a unused dollar balance because I have not used all the minutes I paid for each month.
I currently have a AT&T Prepaid $2.00 Daily Plan and want to change the plan to a $35.00 Prepaid Monthly Plan. Because I have not used all the minute