Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
Prepaid phone hacked
My prepaid phone starts generating charges to Puerto Rico whenever I turn it on, draining my balance. I get them every 10 minutes or so when the phone
Cancel my prepaid account
I want to cancel my at&t prepaid account. I am one of the members in our plan, and I am not in the US now. How can I cancel my phone number and withdr
I sent a $10 gift to my WiFi account but it was not recieved.
Stop prepaid phone
I’m from Japan. Last year I stayed in US for a month and used AT&T prepaid. I forgot to stop using the sim when I come back to Japan. I don’t remember
cancel at and t
Hi this is Hisham I would like to cancel my prepaid phone line. I am currently not in the US and I don't have international minutes, therefore I was u
Make a payment
Will not allow me to make my payment using my PayPal. I have had no issues before, however will not allow now
AT&T PREPAID SIM Card Kit on way, but how do I complete signup?
Picked the AT&T PREPAID Unlimited Plus and save $25 a month. Cart said I owed $55.40. Was only charged for the SIM and it is on the way. How do I co
I am a prepaid account owner, stuck in UAE. I have $50 of additional charge on my billing for thr last 3 months. Trying to contact AT and T about the
Using data in Mexico
I’m in Mexico and I can’t use my data but my service works, I have an iPhone XR and the 65 dollar unlimited prepaid plan with At&t, I’ve tried everyth
Keeping my phone number active
Hello, I am an international student and I had to leave the US on March 18th due to COVID-19. I will be attending the fall semester online and I will