Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

4.1K

getting charged when i paused autopay before the renewal date

I have paused autopay for my prepaid plan before the renewal date, and I still got charged!!I am now in a different country, using a different sim car

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12 hours ago

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Last response by 

8 hours ago

Account number and pin for portin

I am trying to transfer my number from AT&T prepaid to Red Pocket mobile. However, I am getting an error with the portin and Red Pocket support staff

 posted 

14 hours ago

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Last response by 

13 hours ago

Pin

What if you forgot password and you can't send temporary one to phone number

 posted 

14 hours ago

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Last response by 

13 hours ago

texts double billed

I'm on the 10 cent a minute prepaid plan which charges 20 cents for a text. When I send a text, I'm charged 20 cents but when I receive a text back. I

 posted 

2 days ago

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Last response by 

a day ago

Plan didn't renew Text

AT&T free msg: Your plan didn't renew on time. If you haven't paid already, please go to att.com/myprepaid or call us at 611.This is the text I've bee

 posted 

2 days ago

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Last response by 

a day ago

Blocking number on multiline account

Can I block a number from contacting a phone that’s on my multiline account??

 posted 

2 days ago

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Last response by 

a day ago

Need to suspend service, but MyAT&T access got denied

I am traveling outside the country for a couple of months, so I need to suspend or cancel my prepaid service on my unlimited account. But since I am u

 posted 

a day ago

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Last response by 

a day ago

How to put AT&T Prepaid Sim on Vacation hold from outside the US

I am currently outside the USA and I would like to put my phone on vacation hold but I can't figure out how to do that. My monthly plan expired 5 days

 posted 

a day ago

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Last response by 

a day ago

Phone bill

Can I get a courtesy month of service my phone is due at 2am on 24th I don't have the money but really need my phone thanks in advance missy tezano

 posted 

a day ago

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Last response by 

a day ago

Transferring phone number from Red Pocket (AT&T MVNO) to AT&T prepaid

Hello!  I was in the process of signing up for AT&T prepaid service, but when I plugged in my cell phone number the website told me the number was not

 posted 

9 months ago

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Last response by 

2 days ago