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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.1K

bad sim card no password

my sim card is bad and my phone is off I cant log in because it says wrong password and if I ask for a new one it sends it to the phone ?????? So how

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48 minutes ago

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Last response by 

52 seconds ago

Trouble porting back to AT&T

So here's the sequence of events: 1) Ported my number out to a T-mobile account, decided I didn't like what I got 2) Initiated a port back to AT&T wi

 posted 

1 hour ago

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Last response by 

52 minutes ago

Can I pause auto-pay on AT&T prepaid

I would like to know if I can pause autopay for a month on AT&T prepaid so the card on file does not get charged? Or if I end auto pay can I re-enroll

 posted 

Yesterday at 11:35 PM

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Last response by 

Today at 12:46 PM

Accepted Solution

Signing up online

When signing up for prepaid online, when do I go through the steps for porting in my number? It looks like when I sign up I'll pay for the service and

 posted 

4 days ago

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Last response by 

2 days ago

Accepted Solution

How soon to port back to AT&T Prepaid?

Just last week I ported my number to another prepaid carrier and already realize there are some shortcomings with their service. How soon can I port m

 posted 

4 days ago

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Last response by 

2 days ago

How can I get refund in this situation?

Hi, y'allI'm currently using prepaid multi-line for 8 GB with my friends (5 people in the plan). Of course, I set up auto-pay. However, one of members

 posted 

2 days ago

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Last response by 

2 days ago

Canada Coverage AT&T Prepaid

Hi AT&T,I see that you support voice,data in Canada on AT&T prepaid plans on 45$ monthly plan.I want to check what network operator will provide signa

 posted 

2 days ago

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Last response by 

2 days ago

Not able to make or receive calls

Hi, I am using At&T prepaid for last 3 years without any issue. I have auto payment enabled and checked my account is active and has balance. I was ab

 posted 

6 days ago

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Last response by 

2 days ago

After activating my AT&T PREPAID device

So I order a prepaid AT&T Prepaid SIM card. Installed the SIM card into my phone then went here https://www.att.com/prepaid/activations/#/activate.htm

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3 days ago

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Last response by 

2 days ago

45.0 credit given

What does “45.0 given. Credit will expire on 14-Apr-2020.” mean?

 posted 

3 days ago

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Last response by 

2 days ago