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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.2K

Was the montly fee charged to my account?

HiI'm using pre-paid $50 plan (enrolled Atuto pay)My montly renewal was 02/20 for use February.I looked at the account to see if the charge was out, b

 posted 

an hour ago

Stock statement

I am the executor of the account and need a statement. I have never received a statement and the bank wants me to produce a statement!Diana (edited p

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3 hours ago

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Last response by 

2 hours ago

Text message details in account history shows each detail 3 times

On my prepaid AT&T account when I look at account usage history on the internet and I look at the details for text messaging, as somebody texts my pho

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3 hours ago

Overcharged while refilling phone card

I was refilling my boyfriends us navy phone card and i was over charged. There were 7 charges to my card for 25.88 each only one of them went through.

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9 hours ago

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Last response by 

3 hours ago

AT&T Prepaid Account Inactivity Question

Hello, I'm currently on the 25 cent pay as you go plan on AT&T Prepaid. I am not using my phone at the moment because I am back home in Niagara Falls,

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4 hours ago

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Last response by 

4 hours ago

Additional Phone numbers

Is it possible to add an additional phone number to my current phone? I work remotely for a company out of Nashville, having a number that doesn't sh

 posted 

6 hours ago

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5 hours ago

account number

trying to find out what my att prepaid account number is

 posted 

7 hours ago

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Last response by 

7 hours ago

Accepted Solution

Official Solution

How soon to port back to AT&T Prepaid?

Just last week I ported my number to another prepaid carrier and already realize there are some shortcomings with their service. How soon can I port m

 posted 

a month ago

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Last response by 

a month ago

Can't change payment method

I bought AT&T sim card when I was in USA and set up AutoPay. Now I'm not in USA and don't want my card to be charged, I tried to login to my account .

 posted 

14 days ago

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Last response by 

10 hours ago

Accepted Solution

Official Solution

Accessing my account from overseas

Hello, I'm currently overseas and realized that I forgot to suspend my prepaid account and saw that I have been charged for the past few months? I've

 posted 

6 days ago

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Last response by 

6 days ago