Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
How long after ordering do I have to activate a new line/sim?
I purchased a sim with the 2gb/15 deal with a new phone number coming to ATT Prepaid, but I have a few months left on my old carrier that I have prepa
When will my phone bill adjust after I remove a line from my multi-account prepaid plan?
I removed a line from my shared account today but AT&T has already charged me the amount which includes the line I removed. I was charged through Auto
unknown message with no subject and want me to download
I got many messages from unknown user as NO SUBJECT. I don't even open it and being charges each message from AT&T. My phone is used for emergency onl
Cant log in and cant call anyone?
I am paying my bill using autopay, why do I suffer from this?
Add name to Prepaid Account
I have a prepaid account in my name for my mother to use. How do I add her name to the account?
How do I cancel my account? How can I get a refund?
Hello!I'm out of the country and I have not been able to use the services I'm paying for, so I'd like to cancel my account and also get a refund, as I
getting charged when i paused autopay before the renewal date
I have paused autopay for my prepaid plan before the renewal date, and I still got charged!!I am now in a different country, using a different sim car
Account number and pin for portin
I am trying to transfer my number from AT&T prepaid to Red Pocket mobile. However, I am getting an error with the portin and Red Pocket support staff
What if you forgot password and you can't send temporary one to phone number
texts double billed
I'm on the 10 cent a minute prepaid plan which charges 20 cents for a text. When I send a text, I'm charged 20 cents but when I receive a text back. I