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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.1K

Can I pause auto-pay on AT&T prepaid

I would like to know if I can pause autopay for a month on AT&T prepaid so the card on file does not get charged? Or if I end auto pay can I re-enroll

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Yesterday at 11:35 PM

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Last response by 

Today at 12:46 PM

Accepted Solution

Signing up online

When signing up for prepaid online, when do I go through the steps for porting in my number? It looks like when I sign up I'll pay for the service and

 posted 

4 days ago

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Last response by 

2 days ago

Accepted Solution

How soon to port back to AT&T Prepaid?

Just last week I ported my number to another prepaid carrier and already realize there are some shortcomings with their service. How soon can I port m

 posted 

4 days ago

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Last response by 

2 days ago

How can I get refund in this situation?

Hi, y'allI'm currently using prepaid multi-line for 8 GB with my friends (5 people in the plan). Of course, I set up auto-pay. However, one of members

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2 days ago

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Last response by 

2 days ago

Canada Coverage AT&T Prepaid

Hi AT&T,I see that you support voice,data in Canada on AT&T prepaid plans on 45$ monthly plan.I want to check what network operator will provide signa

 posted 

2 days ago

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Last response by 

2 days ago

Not able to make or receive calls

Hi, I am using At&T prepaid for last 3 years without any issue. I have auto payment enabled and checked my account is active and has balance. I was ab

 posted 

6 days ago

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Last response by 

2 days ago

After activating my AT&T PREPAID device

So I order a prepaid AT&T Prepaid SIM card. Installed the SIM card into my phone then went here https://www.att.com/prepaid/activations/#/activate.htm

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3 days ago

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Last response by 

2 days ago

45.0 credit given

What does “45.0 given. Credit will expire on 14-Apr-2020.” mean?

 posted 

3 days ago

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Last response by 

2 days ago

How to set up online account with AT&T prepaid

I have a prepaid account with AT&T. I want to create an online account but when I go to the page AT&T has set up to do so I get an error message sayin

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2 days ago

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Last response by 

2 days ago

I am an authorized retailer employee with AT&T Prepaid but cant dial *243 (Retail Support Team)

I work for an Authorized Retailer and just switched over to prepaid service via AT&T. When I try to dial *243 either on behalf of a customer or to sol

 posted 

2 days ago

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Last response by 

2 days ago