Account & Usage
Tips for managing your AT&T PREPAID account, data usage and payments.
how can I get sms on prepaid phone when I am in another country?
I travelled to UAE and I get no service even for sms from AT&t itself. I need to get a code from AT&t to access my online account but I can't.Please g
I am an authorized retailer employee with AT&T Prepaid but cant dial *243 (Retail Support Team)
I work for an Authorized Retailer and just switched over to prepaid service via AT&T. When I try to dial *243 either on behalf of a customer or to sol
How to set up online account with AT&T prepaid
I have a prepaid account with AT&T. I want to create an online account but when I go to the page AT&T has set up to do so I get an error message sayin
45.0 credit given
What does “45.0 given. Credit will expire on 14-Apr-2020.” mean?
After activating my AT&T PREPAID device
So I order a prepaid AT&T Prepaid SIM card. Installed the SIM card into my phone then went here https://www.att.com/prepaid/activations/#/activate.htm
How soon to port back to AT&T Prepaid?
Just last week I ported my number to another prepaid carrier and already realize there are some shortcomings with their service. How soon can I port m
Signing up online
When signing up for prepaid online, when do I go through the steps for porting in my number? It looks like when I sign up I'll pay for the service and
How to donate phone card minutes
I have 3 prepaid phone cards that have a total of 407 minutes unused. I was wanting to know how to donate these to a charity.Thank you for your time.
Phone removed from multi-line plan. How do I make sure that it is no longer charged to my credit card?
I removed a phone from my multiline prepaid plan since the phone and the sim card were destroyed by my 13 year old son being an irresponsible teenager
Not able to make or receive calls
Hi, I am using At&T prepaid for last 3 years without any issue. I have auto payment enabled and checked my account is active and has balance. I was ab