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Account & Usage

Account & Usage

Tips for managing your AT&T PREPAID account, data usage and payments.

3.2K

Go phone refund

My mother passed away in January. She has a credit of over $200 on her go phone and at&t won’t refund the money to her estate. Their two options are t

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26 minutes ago

Need Account Number

I know it's located within the depths of the ATT bot, to call 611 from my Prepaid device.. But what's the magic sequence of commands to get to the rig

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Yesterday at 12:58 AM

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Yesterday at 1:09 PM

What does data mean in my text and data usage history?

I look at my text and data usage in account history some show up data with date, time, and amount of data. But if I'm on the web or stuff I will look

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3 days ago

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3 days ago

Why does soe phone numbers show up 0000000 or nothing at all in my text and call history

When checking my voice history and text history I notice alot of phone numbers are 00000000 or nothing at all why is this?

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3 days ago

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3 days ago

Weak data network connection

Hello,I purchased the PREPAID unlimited monthly plan on tuesday and since, I have barely no internet connection with this mobile plan. My connection f

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3 days ago

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3 days ago

Disconnected ATT account so can’t cancel autopay

So my prepaid account is renewing today on 02/20/2020 Thursday so I tried to login to my att prepaid account and it’s saying that they disconnected my

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3 days ago

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3 days ago

Having issue with accepting multiline invitation

I accidentally created a multi-line account but immediately switched back to individual account. However, when my friend sent me the invitation to joi

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5 days ago

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4 days ago

How do i port my number?

How do I port my number? I was told when I bought a SIM for my unlocked device that I would be asked if I wanted a new number, or to keep my current n

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5 days ago

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4 days ago

Dataconnect account access

Cannot access dataconnect account when signing in I recevie the message "You cannot manage your IPad device at this site.". The device on the accout i

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4 weeks ago

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5 days ago

Need to Track an Online Order

I ordered online on Friday 2/14/20 - two pay as you go starter kits for bring your own phone and automatic payment plans. I realized after the order w

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5 days ago

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Last response by 

5 days ago