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ATNT fraud

I was employed as freelance and paid in cash by an authorized retail ATNT store- the store owner was committing fraud and violating a number of store regulations. I was asked to leave and never paid for 3 weeks of work. I have reported this to the hotline ATNT has but that is a third party contracto

Questions

4

0

0

Closed

Text message notifications no sound

I am getting my text messages but all of the sudden there is no sound on my Galaxy S6 active. I have checked settings and volume is on as is vibration but nothing. My ringtone works as does other notifications

Questions

3K

6

Cancelation of service within 14 days.

I've been looking for info regarding service cancelation. For devices I read that within 14 days it can be returned if it is in good shape. And for service cancelation if canceled within 14 days the early termination fee world not be applied. It took appt of clicking and searching just to get that b

Questions

2.1K

6

0

Text Messages Not Going Through to AT&T Customers

My organization uses T-Mobile for our phone service and I am unable to send text messages to any AT&T customer. Why is that and how do I fix it?

Questions

15

2

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over 2 For over 2 weeks now been in local store 6 days

For over 2 weeks now been in local store 6 days . while most the time there I spent on phone with customer service and support. My samsung 21 fe will now only work on 5g networks . it worked fine at home for years now I have no service 80 percent of places I go. Hoping more help here seeing how tele

Questions

32

5

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text messages not received from verizon / xfinity customers who have an android

I have contacted AT&T repeatedly. I am not receiving texts from my contacts who have an android and are Verizon or Xfinity clients.  They can send me a text message with a picture attached and it will come through.  Somehow, Verizon initiated a port request from ATT to Verizon even th

Questions

16

3

0

Your letter to me on data breach

You give me an activation code in the letter but it didn't work on the Experian form

Questions

407

3

0

Email-to-SMS not working

For the past 3-4 months I, along with other IT folks at my place of work, are not receiving our email-to-sms alerts sent from our mail server. I have scoured the internet looking for answers, emailed abuse_rbl@abuse-att.net as well as mobilityabuse@att.com, and performed my own testing.  I hav

Questions

207

4

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Bad customer service/Rude staff

I went to the local ATT store in forney tx, on US 80 to get a line for an iphone 14 pro that was purchased in England. The store attendant clearly didnt know how to activate the e-sim on the phone decides to call my phone a fake. Which is very OFFENSIVE and RUDE. When i asked for a sim card instead,

Questions

11

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0

Ported number out - Can I bring my number back to AT&T prepaid?

Had an AT&T prepaid account. Ported the number to Mint Mobile a few days ago and my prepaid account was closed. Can I come back to AT&T prepaid and keep my number? Mint Mobile has it now.

Questions

13

2

0

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(7)
ATNT fraud

I was employed as freelance and paid in cash by an authorized retail ATNT store- the store owner was committing fraud and violating a number of store regulations. I was asked to leave and never paid for 3 weeks of work. I have reported this to the hotline ATNT has but that is a third party contracto

Questions

4

0

0

Bad customer service/Rude staff

I went to the local ATT store in forney tx, on US 80 to get a line for an iphone 14 pro that was purchased in England. The store attendant clearly didnt know how to activate the e-sim on the phone decides to call my phone a fake. Which is very OFFENSIVE and RUDE. When i asked for a sim card instead,

Questions

11

0

0

Unlocking iPad mini 6

I have just recently upgraded an iPad mini 6 and I,m having trouble unlocking the device. When ever I go to the site to unlock it gives me a message that there is a system error.  This has been going on for days.  Any help would greatly be appreciated.

Questions

9

0

0

AT&T Prepaid SIM won't activate with my Galaxy S22 Ultra

I ordered a prepaid SIM card to use with my 2 year old Galaxy S22 Ultra. I've been using Straight Talk and wanted to switch to AT&T. However, it will not activate with my IMEI number, I can't get a representative on the phone when I call the prepaid line, and the two people I chatted with were a

Questions

12

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0

Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

Questions

26

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0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

43

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Trending Accepted Solutions

(31)

Accepted Solution

Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

Questions

205

9

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Accepted Solution

Official Solution

International Day Pass (IDP)-Calling Between IDP Countries

I have IDP setup on my phone. When I travel to Europe, and I am in Germany (an IDP country), can I call someone in Italy (also an IDP country) for no additional charge? I have an unlimited plan on my phone. Based on the Day Pass terms, it sounds like, when I am traveling, I can call any IDP country

Questions

115

1

0

Accepted Solution

Amount owed

Is It possible to know how much is left to pay off on a phone bought online. If yes, who ?

Questions

95

2

0

Accepted Solution

Official Solution

email timeouts

Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.

Questions

69

5

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Accepted Solution

Free galaxy bud fe’s

I recently purchased a s24 ultra with a qualified plan and didn’t see the promotion for free galaxy buds until after I finished the purchase, can I still claim my free pair somehow?

Questions

62

1

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