AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
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Accepted Solution
Official Solution
Tonight, I sent a routine text out to a group of four friends and got a response from a fifth number -- a number that's not in my contacts and was not included in the group text. I'm in Texas, and the number is a Connecticut area code. I asked who it was, and the response was, "This is kev." No Kevi
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Phones & Devices
104.4K
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My unlock request was approved, paid fully and received below email. But it does not make any sense, no code received. Any help to unlock the apple watch.
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Phones & Devices
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My son is disabled and has a tracking device that sends me texts to alert me when bus is on the move. I got this message today, but have no clue what it means: Your monthly SMS bank is running low. You will only be able to receive 5 more SMS.
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Phones & Devices
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Got this phone from AT&T and I'm still paying for it. Can't make calls, send or recieve text messages. No data. Tried all troubleshooting steps. Reset network, delete cache.
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Phones & Devices
2.3K
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My wife’s Galaxy s22 Ultra keeps disconnecting from the network. She cannot receive phone calls or texts when this happens. We’ve replaced the SIM card and the issue persists. We reached out to AT&T technical support, they put a ticket in and said the issue was resolved. It’s not. Does anyone ha
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Phones & Devices
4.9K
11
Accepted Solution
I want to create an my at&t account I have the phone number but don't got the phone to accept the codes if any are sent to the number
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Wireless Account & Billing
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i received bill for 1284.00 and never in 18 years used that amount of data! I tried calling and you keep disconnecting me “saying no current account” now this is going g to collections ( I have excellent credit and never missed a payment). I need to talk to someone as something weird has happened.
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Wireless Account & Billing
16
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On March 22, I had a scheduled appointment to upgrade my home internet service. While the technician was working, an AT&T Home Expert came. He asked if I would be interested in mobile service with AT&T. I informed him I had 3 lines with another carrier and what I was paying for the service.
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Wireless Account & Billing
41
12
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AT&T is scam. I signed up for AT&T at Costco kiosk and it was the worst decision of my life. I was paying $180 with T-Mobile for seven lines including two tablet lines unlimited everything. I was told at the Costco kiosk for AT&T that my bill will be $206 and I will have everything unlim
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Wireless Account & Billing
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Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Phones & Devices
51
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My unlock request was approved, paid fully and received below email. But it does not make any sense, no code received. Any help to unlock the apple watch.
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Phones & Devices
4
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I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c
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Wireless Account & Billing
16
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I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the
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Phones & Devices
22
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Official Solution
Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b
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Features & Services
121
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Official Solution
Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?
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Wireless Account & Billing
101
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Official Solution
So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in
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Wireless Account & Billing
97
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Official Solution
I need a SIM card for my att smartphone
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AT&T PREPAID
95
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Increase in Wireless Services
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Wireless Account & Billing
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