Wireless Account & Billing

When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my

I?ve been trying to create a user id and password but it keeps telling me my info is invalid

TLDR: I'm hoping an honest ATT employee can look back and see the att.com promotion history for the 2022 iPhone SE (3rd gen) 64 gb between now and November 5, 2023. Full story: On November 5, 2023 I purchased an iPhone SE (3rd gen) on att.com. I'm a frugal person and had been using an iPhone 6s f

I received a written quote from an AT&T store in December 2024 stating that 4 lines in a business account would cost about $160 per month. After validating this quote at a separate AT&T store and signing up, I discovered on my first bill that AT&T had added additional features I did not

I am no longerable to access the IMO Request Site. When trying to access the site I am getting a permissions error. Never seen that before, is there a reason the site no longer works for me? file:///var/folders/lw/fxf8pr953yl0pnbcdd8_lvh00000gn/T/TemporaryItems/NSIRD_screencaptureui_wh0sBD/Screensh

While I appreciate my Wireless service I have issues with providing access to you because you have allowed hackers to access customer data twice? It it only me that has trust issues providing access to my bank account?

I have set up my wireless account profile to send me email when a new bill is available. I am sure that the email address is correct and is working properly. See snapshot below. But the email is never sent. What do I need to do to get the billing email to actually be sent to me? Thanks, Terry

I have tried repeatedly to sign up for autopay on my account but it still says all bank drafts will be charged on the 14th of the month. I spent 30 minutes chatting with "Steven" this morning and accomplished nothing.  He never understood what I was asking.  With the broken English replie

I have a line that has been canceled due to non-payment because of a dispute with the billing with AT&t. I have initiated a change of provider and moved to T-Mobile. Now AT&T is refusing to port my number to T-mobile until the balance is paid in full. Even though the balance is not correct.

I've searched around and found a couple of different ways people have used but none of them actually seem to work. I've tried switching the device but the process locks up as it just keeps telling me the IEMI is the same as my current device(obviously this is what I want) and will not let me click n

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

I am sending this email because I have not been able to reach any customer service representative all day. The hold time is just simply ridiculous. I would have never changed from T-mobile if I knew this was gonna happen to me. My bill increased by $43 this month. I can’t get a live person on the ph

When the plan said the usage of data is unlimited is unlimited right? And you don't pay extra if you don't over the limit right? So why did I get charged a 100 dollar or more on my card??

Hi everyone, I switched 2 lines over to AT&T in January 2023 and got a free iPhone 14 Pro (36 months of credits) for trading in an iPhone 12. Last week I switched over my personal wireless account to a newly created business account and paid off the iPhone 14 Pro. When trying to unlock online,

I have an ATT mobile phone line number and a Samsung S22 Ultra phone. There was damage to the original phone & a claim was filed with the insurance carrier.  The replacement phone arrived & we went through the activation process. It appears that the new phone's IMEI didn't get linked t