Announcements
You Could WIN A Year Of Wireless Service – Learn More!
Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

19.4K

Someone used our address and their name to open AT&T cell phone account

Several months ago someone opened an AT&T cell phone account in their name using our address. We are the original owners of this home and we do not k

 posted 

Today at 6:22 PM

 • 

Last response by 

20 minutes ago

AT&T Employee lied and cost me couple hundred

On August I went to AT&T local store to ask am I qualify for BOGO promotion. He said I’m qualify for that promotion. So I ordered at online. After a f

 posted 

Today at 7:13 PM

 • 

Last response by 

1 hour ago

rebate card never sent

I placed a BOGO + reward card order last summer when I added a new wireless line. I think that the reward card was supposed to be $250. Anyway, after

 posted 

Today at 7:56 PM

How do I get in touch with a regional manager?

I was able to get my problem resolved with the excellent 1800 customer serivce but I was very disappointed with the service I received at the store in

 posted 

2 years ago

 • 

Last response by 

Today at 7:21 PM

Troubling experience trying to order service online and with customer care

Never seen anything like this. I ordered 4 new lines of service today, 2 iphone XRs, and 2 BYOP sim cards. I chose the option to pick up locally. When

 posted 

4 days ago

 • 

Last response by 

Today at 5:20 PM

Customer service complaint

I would like to know where I can report bad customer service at a location in Missouri and great customer on the phone with a representative. Thanks.

 posted 

3 weeks ago

 • 

Last response by 

Today at 11:24 AM

Unable to transfer you to a specialist

Ive tried several times today to use the online chat on the AT&T website and everytime i keep being told it is unavle to transfer me to a specialist.

 posted 

2 days ago

 • 

Last response by 

Yesterday at 8:18 PM

Prepaid

I recently called at&t about my prepaid account because I saw that at&t charged me for data usage which I did not use. I asked for money back and got

 posted 

Yesterday at 2:09 AM

 • 

Last response by 

Yesterday at 7:34 PM

Switch from Nation 450 to Mobile Share Plus?

Hi,I have grandfathered Nation 450 plan with rollover for my iPhone X. I pay $112/month ($40 for minutes, $45 for data, and $10 for 1000 messages)I u

 posted 

2 days ago

 • 

Last response by 

Yesterday at 5:58 PM

Text detail log shows messages sent & received from husbands number

Im certain he is not sending and receiving messages from himself yet detail log list individual detail for lots of messages listed as his number. Can

 posted 

Yesterday at 7:41 AM

 • 

Last response by 

Yesterday at 2:35 PM