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Wireless Account

Learn how to best manage your wireless service and account.

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Billing

Why was my account suspended for not paying a charge for a phone that I confirmed had been received by AT&T with an representative after I waited

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7

1

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Order status

I placed the order in the attached picture on the 27th. I received this alert. It says that it is being processed but I am not sure if I need to call

 posted 

2 days ago

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Last response by 

ATTHelp 

2 hours ago

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6

1

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Huge billing

I have been a ATT customer for more than a decade. I have three numbers and request ATT to add the international plan. The plan got added to another n

 posted 

2 days ago

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Last response by 

ATTHelp 

3 hours ago

Questions

10

1

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TERRIBLY DISSAPOINTED

I PREORDER AN UPGRADE FOR AN IPHONE 12 PRO MAX ON 11/7/2020. THE PHON WAS SUPPOSE TO COME IN ON 11/13/2020, IT DID NOT.  I CALLED AT&T SEVER

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7

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Suspend wireless service due to Military Deployment

I am deployed and I want to put my wireless service to suspense till I return. I have other phone lines that are part of my account and they are NOT

 posted 

3 hours ago

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Last response by 

sandblaster 

3 hours ago

Questions

5

1

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Why would anyone do business with this HORRIBLE company?

I have never been given the run around so much as I have with ATT. I will make it a point to tell everyone I know, everyone I don't know, and all thos

 posted 

3 days ago

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Last response by 

Rtbhise 

4 hours ago

Questions

25

3

Hold Times

New customer as of 5pm. I get an email for my account information; apparently I’m signed up for the ‘elite’ plan ($95/month) rather than the ‘starter’

 posted 

16 hours ago

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Last response by 

ATTHelp 

4 hours ago

Questions

12

2

0

Trade in device Issue

I ported 2 numbers from Verizon to AT&T last year October and enrolled in trade in program. AT&T had a deal for $700 trade in (per phone) for porting

 posted 

10 months ago

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Last response by 

sp8graphics 

4 hours ago

Questions

2.1K

23

Disputing a charge that's not mine

I attempted to get service today with AT&t and there appears to be an A bill in my name with some other ladies phone number which the account goe

Questions

5

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Add line to USA family account with Mexican phone number

Hi, I have a family member that lives (exclusively) in Mexico (Baja California) and has an existing AT&T Mexico account. Can I add his number (

 posted 

6 hours ago

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Last response by 

GLIMMERMAN76 

5 hours ago

Questions

7

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