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Wireless Account

Learn how to best manage your wireless service and account.

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Combine 2 plans to one billing

My wife has unlimited starter and I have unlimited extra. I'm trying to get my wife onto mine. So far I have not been able to. We are paying $120 each

Questions

3

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Reactivate phone number

Hello! I’ve been a customer of AT&T for about 18 years on the same phone number. I used to have a business account and transferred to pre-paid option

Questions

3

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Switching my cell service (4 lines) and adding fixed wireless

I would like to see a quote for initial and monthly costs associated with switching and ongoing.  I am also considering adding a 5th line, yet would n

 posted 

13 hours ago

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Last response by 

5 hours ago

Questions

9

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Bill dispute

Bill in dispute. AT&T was supposed to call back two weeks ago, a new bill arrived and NO PHONE CALL yet!. This is at an upper management level. I have

 posted 

16 hours ago

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Last response by 

5 hours ago

Questions

13

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No service after getting old numer back

I  called and at&t gave me my old numer back now my phone wont allow me to make or receive amy calls or send or recieve texts

 posted 

a day ago

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Last response by 

6 hours ago

Questions

6

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can't complete service

I have spent more than 12 hours, on the phone or chat, with ATT to start new service on 8 lines and it hasn’t completed. 6 hours have been spent on tr

 posted 

2 days ago

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Last response by 

6 hours ago

Questions

9

1

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Porting my number over

Hello. I recently ordered two phones and completed the process not knowing I had already skipped the bring my number over part!! Now my phones are bei

Questions

9

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Accepted Solution

Official Solution

Is there an emai to Ask billing questions.

Chat and hold for customer service is awful. I would just like to email my question . Is this possible?

 posted 

10 hours ago

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Last response by 

10 hours ago

Questions

24

2

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Being Billed for Service after Cancellation and After transfer to another carrier.

Until recently I had an AT&T cellular account and hotspot for two cell phones. Reception in my building was poor for several years and i finally switc

 posted 

2 years ago

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Last response by 

11 hours ago

Questions

24.7K

83

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Payment

I remitted a payment for 82.00 (money number 26683576547) on July 9th 2020.  I thought the payment was lost in the mail since it took so long to arriv

 posted 

12 hours ago

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Last response by 

12 hours ago

Questions

10

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