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Wireless Account

Learn how to best manage your wireless service and account.

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Text detail log shows messages sent & received from husbands number

Im certain he is not sending and receiving messages from himself yet detail log list individual detail for lots of messages listed as his number. Can

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Today at 7:41 AM

Prepaid

I recently called at&t about my prepaid account because I saw that at&t charged me for data usage which I did not use. I asked for money back and got

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Today at 2:09 AM

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Last response by 

Today at 3:27 AM

Lied to about BOGO

I am currently going thru this! Went into store March 21st to upgrade phones. Was talked into the BOGO. All we had to do is add a line to account to g

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2 years ago

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Last response by 

Today at 1:34 AM

NO ONE CARES ABOUT CUSTOMERS AND THEIR CONCERNS, WORST CUSTOMER SERVICE EVER.

I added a line to my account on October 09th through a retail store in Texas and I never received the phone, from that time till now I talked to more

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Yesterday at 11:01 PM

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Last response by 

Today at 1:30 AM

Have my own account

I am with a business account, I would like to have a personal account. What is the process I should take?

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Today at 12:47 AM

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Today at 12:57 AM

Fraud canceled my account

How can att fraud department Be so heart less my number of 15 years has been lost due to att fraud department thinking my account was fraud they don’t

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10 months ago

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Last response by 

Today at 12:14 AM

Switch from Nation 450 to Mobile Share Plus?

Hi,I have grandfathered Nation 450 plan with rollover for my iPhone X. I pay $112/month ($40 for minutes, $45 for data, and $10 for 1000 messages)I u

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Yesterday at 9:53 PM

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Last response by 

Yesterday at 11:08 PM

Help! Customer Service agrees my records show I returned a phone, but they say they are helpless to help me due to their broken system

I am looking for help and I don't know where else to turn to at this point. Is there any way to speak to someone at AT&T when none of their normal cha

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2 days ago

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Last response by 

Yesterday at 9:10 PM

Unable to transfer you to a specialist

Ive tried several times today to use the online chat on the AT&T website and everytime i keep being told it is unavle to transfer me to a specialist.

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Yesterday at 7:58 PM

Grandfathered iPad Unlimited - Can I switch back and forth?

I have the original iPad unlimited data plan for $34.99/moI rarely use it except on vacation. Can I switch to a lower costing plan and then switch bac

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Yesterday at 2:38 PM

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Last response by 

Yesterday at 3:52 PM