Learn how to best manage your wireless service and account.
My order keeps getting cancelled
So this is my 7th time ordering. The latest reason it gave was,”As you asked, we cancelled this item” Which I never did. All the information is correc
Order Cancelled; "couldn't verify your identity"
"We couldn't confirm your identity with the information you gave us, so we had to cancel your order. Don't worry. If there was a hold on your card, we
close my cell phone
Hi, This is Eunhye Jung( 443-676-5302). I move to Korea and I will not stay USA anymore. So, I want to close my at&t cell phone account. However, I ca
How to Submit a Complaint to the FCC, FTC, BBB or the AGO.
I had this question myself, so I though I’d help out my fellow customers with a list of options. If you run into a dead end with AT&T customer service
not getting my trade in credit
12/31/2019 A ATT home sales rep came to my house and offer me a new plan, he said that I could get a new free phone with a trade-in and plus 250.00 vi
Account Help and Apple Watch Series 5 Help
Looking for an AT&T rep to direct message me regarding a Account and Series 5 activation issues
Disappointed in lack of knowledge & courtesy of phone representative
I recently called ATT to inquire about adding a line. The rep that I spoke with had zero clue as to what he was talking about & contradicted everythin
DISGUSTING employee behavior online
Hello, looking for some help here. I cannot find anyone to contact and complain to about this. I was on Twitter today when I came across tweets made b
Locked used iPhone
In December I purchased a used iPhone X for my son for Christmas. The seller (an AT&T employee) promised to payoff the balance so we could unlock the
AT&T REACTIVATION of a deactivated wireless phone number
This is a story about a man and a mission. Stay tuned.