Announcements
HBO Max - where HBO meets so much more!
Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

20.8K

Need help with a phone I returned and can't be tracked

Hello I need help and I am at my wits end. I need help 'tracking' a phone I returned that ATT says they never received. Seems like a common problem

Recent cell phone price reductions from AT&T

I recently purchased two I-phones as part of new AT&T telephone service plans. Last week I saw an advertisement from AT&T where they were offering th

Switching to AT&T

Hello. I am considering switching from Verizon to AT&T. I currently have an iPhone 11 Pro, on a payment plan. Can I do the switch through the AT&T web

Voicemail box number ?

I have been using the Samsung8+ unlocked phone. recently I am not getting any voice mails. all my fiends complained that they don't get any option to

 posted 

a day ago

 • 

Last response by 

2 hours ago

Accepted Solution

AT&T Not Validating

Hello, I am trying to purchase a phone through Walmart (https://www.walmart.com/ip/AT-T-Apple-iPhone-SE-2020-64GB-White-Upgrade-Only/979697514) to get

 posted 

3 days ago

 • 

Last response by 

3 hours ago

Accepted Solution

Official Solution

No more prorate.

I guess everyone is lesaving att and now they are giving trying to say you can only cancel on the last day of billing cycle or bill will not be prorat

 posted 

2 years ago

 • 

Last response by 

4 hours ago

How would one contact a customer service representative

How would you contact a US customer service rep not get transferred to Pacific Rim or somewhere else? The overseas employees cannot seem to solve th

 posted 

2 days ago

 • 

Last response by 

7 hours ago

Trade in

Picked up a new iphone11 yesterday. Want to send my old phone in for trade-in value. How do I do that?

 posted 

9 hours ago

 • 

Last response by 

9 hours ago

Damaged device not showing on smartlabel

Device mailed on 5-20-20. Not showing on smartlabel website. Name. George (Edited as per community guidelines)RMA#. 163136523Tracking #. 610722186590

Wireless account and billing

I have received an email notice from ATT that my account is past due. When I try to access my account on this site, I am told it can't be accessed.

 posted 

21 hours ago

 • 

Last response by 

11 hours ago