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Wireless Account

Learn how to best manage your wireless service and account.

21.6K

Q
How do I get out of AT&T caller ID (Edited per community guidelines)?

I used to have a phone and number provided by an employer.  When we parted ways, I took my phone with me and the number was given to me.   Later I swi

Questions

3

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0

Trying to get wifi to work on phone and xbox

Hi, I have been trying to connect my phone and Xbox to the wifi as I recently had to get a new router. However, I’m when trying to connect my xbox wan

 posted 

19 hours ago

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Last response by 

an hour ago

Questions

6

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Spurious text

Received this text a few minutes ago on an ATT phone: FRM:AT&T SUBJ:Unsuccessful payment.Call 8284596839. MSG:5928

 posted 

2 hours ago

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Last response by 

an hour ago

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7

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filing a complaint about an AT&T store

How do I file a complaint about an AT&T company store?   I've searched the forums and every time this question is asked, the answer is always in a pri

 posted 

5 years ago

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Last response by 

an hour ago

Questions

11K

23

What happened to AT&T's Loyalty, Integrity and Customer service?

My husband and I were in Sam’s in late February and was stopped by an AT&T rep that wanted to tell us about the great trade-in offers that A

 posted 

2 days ago

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Last response by 

an hour ago

Questions

24

6

Cancel service

I have been trying to cancel my account for months. Your local store said call 611. I did. Got recorded message that it would be a cold day in (Edited

 posted 

2 hours ago

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Last response by 

an hour ago

Questions

9

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Help with accepting tnc

I bought a phone through your guys AT&T app It was a promotion for iPhone se 2020 You guys took my payment processed  the order That was on

 posted 

21 hours ago

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Last response by 

an hour ago

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6

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Accepted Solution

iphone locked

Left ATT last week. New Carrier (Consumer Cellular) has very weak signal. So, switching again. But phone is locked. I bought the phone from Best Buy t

 posted 

10 hours ago

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Last response by 

2 hours ago

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10

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Porting taking more than 4 hrs

I switched over to Verizon and the port is taking longer than the 4hrs. Should I be concerned! Going on 7 hrs.

 posted 

9 hours ago

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Last response by 

2 hours ago

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5

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Cancel my package

Dear At&t, I hope you are doing well. I am Mohammed, account number is [EDITED]. Actually, I need to cancel my numbers because I am not in the US

 posted 

8 hours ago

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Last response by 

2 hours ago

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