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Wireless Account

Learn how to best manage your wireless service and account.

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I sent my trade in phone to the wrong address

I made a mistake shipping my trade-in back to AT&T, I sent it to the return center instead of the proper facility. Is retrieving my old device no

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My plan

So our phone got shut off cause I got paid a day after it was due. So my boyfriend that is on my plan tried to pay car insurance and it went to att in

 posted 

3 hours ago

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Last response by 

sandblaster 

3 hours ago

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9

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New Order Lost

Att is marking my new order as shipped. FedEx never got the package. Customer service can't help. Called 3 times. Tweeted too. Can anyone help? Willin

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I'm try to get my phone SMS unlock for I found get in my new phone

Its i have no money the just give me this phone and I try to CNN and it's not let me connect pleas let me in I'm the general and I give you my order

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@ATTMobilityCare: Text messages sent to wrong number

The text messages such as payment received started going to my son’s phone number instead of mine (the primary number) after I upgraded my son’s phone

 posted 

4 hours ago

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Last response by 

Constructive 

4 hours ago

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7

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Change plan to keep the number

I will be studying in another country outside of the U.S. until next September and want to cancel my plan since I am not using it, but I still need to

 posted 

5 hours ago

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Last response by 

sandblaster 

4 hours ago

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6

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Samsung s20 Note Ultra 5 G Promo trade in offer

I mailed in my old phone (Samsung Note 10) after receiving the S20 Ultra Note. It has been two billing periods and have yet to receive any acknowledge

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4

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Expired ATT Wireless Gift Card

I have a couple of ATT Wireless Gift Cards that appear to have expired. How do I go about getting them reactivated? The customer service from the numb

 posted 

10 months ago

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Last response by 

field210 

5 hours ago

Questions

152

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Was going to be a new customer. NOT NOW NOT EVERr

I was told my bill would be 134 a month. Received paperwork stating it was going to be 206 a month. Was supposed to receive new phones in 48 hours. It

 posted 

a day ago

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Last response by 

lizdance40 

5 hours ago

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27

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Account

So I had to deal with immigration for 8 months during the pandemic and as such, I was unable to pay my monthly bill and my service was canceled. I hav

 posted 

14 hours ago

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Last response by 

lizdance40 

5 hours ago

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13

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