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Wireless Account

Learn how to best manage your wireless service and account.

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Trade in device Issue

I ported 2 numbers from Verizon to AT&T last year October and enrolled in trade in program. AT&T had a deal for $700 trade in (per phone) for porting

 posted 

a year ago

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Last response by 

Dnort 

9 minutes ago

Questions

5.6K

84

Issue with Newgistics/Pitney Bowes delivering returned phone to AT&T

Hello, I am looking for assistance regarding a phone we returned under warranty to AT&T using the shipping label your company provided. The tr

Questions

3

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0

New Wireless Line Activation Rebate Card

Couple of Wireless lines activated with BYO (Bring Your Own) offer around four months back. Offer was a $250 AT&T Visa Reward Card per new line. S

Questions

3

0

0

Moving Straight Talk phone number to ATT

Hi, I bought an iPhone 11 from Apple last year and set it up with Straight Talk. Now I want to add the phone and the same phone number to my ATT accou

Questions

5

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0

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Official Solution

How do I sign up for my employee discount?

Trying to sign up for my employee discount

 posted 

2 years ago

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Last response by 

Fl_retire 

2 years ago

Questions

614

1

0

0

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Official Solution

Can I text and FaceTime from Jamaica to the US without paying extra?

Can I text and FaceTime from Jamaica to the u.s. without paying extra with my unlimited plan

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

523

1

0

0

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How do I change plans from Mobile Share 3GB to 9GB?

I want to change from Mobile Share 3GB to Mobile Share 9GB. The shop page goes to the page with phones. I don't want a new phone. How do I just chang

 posted 

2 years ago

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Last response by 

sandblaster 

2 years ago

Questions

563

1

0

0

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Can someone with suspended service transfer that service to me?

I know someone who has att and there service is going to be suspended I was wondering is there a way I can assume the payments of there iPhone and sta

 posted 

2 years ago

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Last response by 

TammyEller 

2 years ago

Questions

586

5

0

0

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Will my existing service be shut off if I port my number to att?

will my existing service be shut offif i port my number to att?

 posted 

2 years ago

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Last response by 

MicCheck 

2 years ago

Questions

786

2

0

0

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Official Solution

How do I get a puk code?

How do I get a puk code. Somehow my phone done something whime in my pocket and now it asks for a puk code

 posted 

2 years ago

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Last response by 

ATTHelp 

2 years ago

Questions

685

1

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