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Wireless Account

Learn how to best manage your wireless service and account.

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Payment

I remitted a payment for 82.00 (money number 26683576547) on July 9th 2020.  I thought the payment was lost in the mail since it took so long to arriv

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3

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stock certificate name change

at&t has had the wrong middle initial on my stock cert for years. trying to correct. they want a medallion signature authorization that my bank makes

Questions

2

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Switching my cell service (4 lines) and adding fixed wireless

I would like to see a quote for initial and monthly costs associated with switching and ongoing.  I am also considering adding a 5th line, yet would n

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3

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Bill dispute

Bill in dispute. AT&T was supposed to call back two weeks ago, a new bill arrived and NO PHONE CALL yet!. This is at an upper management level. I have

 posted 

4 hours ago

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Last response by 

3 hours ago

Questions

8

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Phone Unlock

I am EXTREMELY angry with ATT.  I have been attempting to unlock my phone for 12hrs!!! I went into the store and we sat on hold for an hour, I called

 posted 

13 hours ago

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Last response by 

5 hours ago

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13

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Accepted Solution

Add someone else to plan

Hello, I would like to transfer someone to my plan. They are a current AT&T customer. How do we do this?

 posted 

6 hours ago

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Last response by 

5 hours ago

Questions

5

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Can not see AT&T bill since cancelling Direct TV

For the past 2 months I get the email that my bill is ready but when I go on-line it says my “first” bill is not ready yet.  I see others who have can

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5

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Plan upgrade. When does it take effect?

I've upgraded my plan to the elite version and my phone service does not reflect the change. I've gone over the high speed data on my old plan and am

 posted 

21 hours ago

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Last response by 

21 hours ago

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6

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No service after getting old numer back

I  called and at&t gave me my old numer back now my phone wont allow me to make or receive amy calls or send or recieve texts

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4

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Add existing att prepaid number to existing att postpaid account

If I have an att prepaid account, can the number be added/ported to an existing att postpaid family plan account? (Of course the prepaid account would

 posted 

a day ago

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Last response by 

21 hours ago

Questions

15

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