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Wireless Account

Learn how to best manage your wireless service and account.

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AT&T customers that have Puerto Rico area code but reside in the states

What will happen with AT&T customers that reside in any of the 50 states, their billing address is in the states, but maintain a number with a Pue

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Incoming calls showing as outgoing calls on usage details

I am receiving calls from blocked numbers and other numbers that are showing on my usage details as outgoing calls. I am currently dealing with detect

 posted 

an hour ago

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Last response by 

JefferMC 

4 minutes ago

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2

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Turn off data on Unlimited Plan

Hello. I recently switched to an Unlimited data plan but I still think it should be possible to turn off my daughters data if I need/want to. It seems

 posted 

4 days ago

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Last response by 

ATTHelp 

28 minutes ago

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19

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Bad business

: Ive filed a complaint to better business bureau about cinstant fluctuations of bills and tgat my price to leace att now rises since i voiced that i

 posted 

10 months ago

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Last response by 

aldens49 

33 minutes ago

Questions

56

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Expired ATT Wireless Gift Card

I have a couple of ATT Wireless Gift Cards that appear to have expired. How do I go about getting them reactivated? The customer service from the numb

 posted 

10 months ago

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Last response by 

field210 

34 minutes ago

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146

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Online reorder support

I’m trying to order iPhone 12’s for each of the 6 lines on my account. I’ve spent over 2 hours online, on the phone, and on chat trying to get them or

 posted 

3 days ago

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Last response by 

ATTHelp 

36 minutes ago

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8

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BYOD gift card promo

Have not received any email or postal email for redemption, please help with the process to claim the gift cards. Please contact me for further detail

 posted 

2 months ago

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Last response by 

ATTHelp 

39 minutes ago

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8

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Trade-In SCAM!!!!!

So, I failed to check the forums before I decided to take advantage of AT&T's current Samsung Galaxy Note20 promotion on new lines or upgrades. I

 posted 

2 months ago

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Last response by 

aldens49 

42 minutes ago

Questions

1.9K

51

Changing careers

Will not unlock from AT&T says I owe on my phone but I do not owe on the phone I have had this phone for 12 years?? Why can’t I change/unlock my a

 posted 

9 hours ago

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Last response by 

sandblaster 

2 hours ago

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10

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Free phone

I’m curious as of why I do I have installment payments on phones that I got for free? And if my account opened July 2018 how in the (Edited per commun

 posted 

15 hours ago

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Last response by 

MicCheck 

2 hours ago

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11

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