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Wireless Account

Learn how to best manage your wireless service and account.

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The LIES IN home specialist tells

I have been lied to SEVERAL times. Each payment bill is issues. They claim they will fix it. Then claim they will give you a courtesy credit on your n

 posted 

29 minutes ago

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Last response by 

14 minutes ago

Can I sell a phone on my AT&T NEXT plan?

Can I sell my phone thats on my AT&T NEXT plan? It is not paid off yet.  Can I sell it and still make the payments until its paid off? What happens if

 posted 

5 years ago

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Last response by 

17 minutes ago

Customer loyalty department a sham?

Currently have 4 phones off contract and looking to upgrade to of them. Have been an ATT customer forever but being off contract I figured I would sho

 posted 

Yesterday at 1:32 AM

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Last response by 

1 hour ago

Trying to permanently resolve a billing issue

According to the 29 April 2019, AT&T [email scrubbed] email in my possession, the AT&T company received the returned cell phone from me. During seve

 posted 

Today at 3:32 AM

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Last response by 

Today at 2:32 PM

Accepted Solution

Puzzling charge to my credit card. What for? And I can't recall giving AT&T my cc info.

I've a pending AT&T *Payment for $19.95 on my credit card. I don't know what it's for. I also don't know why my card would be charged. I'm on my paren

 posted 

3 days ago

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Last response by 

2 days ago

AT&T Employee lied and cost me couple hundred

On August I went to AT&T local store to ask am I qualify for BOGO promotion. He said I’m qualify for that promotion. So I ordered at online. After a f

 posted 

4 days ago

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Last response by 

Today at 4:03 AM

Providing Feedback via Mail - Determining the Correct Mailing Address

Good evening - I was an AT&T customer for about 15 years going back to the Cingular days. We had a great run, but I recently decided to end our relati

 posted 

Today at 2:45 AM

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Last response by 

Today at 3:04 AM

Business Account Opened with My Personal Residence Address?

@ATTCares I have called your customer service line, business solutions line, and fraud line. None of them do anything, just send you to the next perso

 posted 

Today at 1:24 AM

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Last response by 

Today at 1:31 AM

I want my benifits

Need to know all my benifits and services

 posted 

Yesterday at 6:19 AM

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Last response by 

Yesterday at 10:04 PM

Do Voicemails Show Up on Call Log?

Hello,I was reviewing my call log, and noticed that some calls that were made to me which went to voicemail are not appearing. I know for a fact that

 posted 

2 days ago

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Last response by 

Yesterday at 7:40 PM