Skip to main content
AT&T Community Forums
Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

21.5K

B
AT&T Suspended my dang service

To AT&T Somebody owe me an apology/explanation on here, I got darn it paid my phone bill on 12-1-20 before it is due on 12-4-20 and today somebod

Questions

2

0

0

Returned 3 Phones and still cannot get an update from anyone or money back

We were talked into moving 5 lines phones from our current service provider to AT&T on Oct 31, 2020 at a Sam's Club. During that time we were cle

Questions

3

0

0

Texts not showing in usage log

When checking the usage via my app in data, tak, and text logs ONLY “mobile data” is showing. Texts/IM are not on the log. This has only been happenin

 posted 

2 years ago

 • 

Last response by 

Annetteh4 

an hour ago

Questions

15.1K

36

Five month billing decrepancy

Upgraded my iPhone 7 Plus in July to iPhone 11 online. Was told I would receive packaging and labels to trade my old phone in to receive discounted pa

 posted 

2 hours ago

 • 

Last response by 

sandblaster 

an hour ago

Questions

8

2

0

Spam Text Messages 141.......

I have got so much messages from 141******* numbers they all spam. All 141 start numbers. I did call At&T customer service and they can do nothin

 posted 

2 hours ago

 • 

Last response by 

sandblaster 

2 hours ago

Questions

4

1

0

Why isn’t talk data showing up? No data for today.

Show me the data used for today on 12-3-2020 for phone number (Edited as per community guidelines) talk data for 12-3-20 phone # (Edited as per commun

 posted 

3 hours ago

 • 

Last response by 

sandblaster 

3 hours ago

Questions

8

1

0

Accepted Solution

Official Solution

“Enjoy” delivery service, worst customer experience

I ordered a trade in phone and was planning to have it shipped due to our work schedules. After placing the order I found out I had to be present to r

Questions

31.1K

85

myATT app and family account

I'm on a family plan and I am NOT the primary user/person the bill goes to. Can I use the myATT app, or is it limited to the primary user who gets the

 posted 

2 days ago

 • 

Last response by 

ATTHelp 

4 hours ago

Questions

6

1

0

Why would anyone do business with this HORRIBLE company?

I have never been given the run around so much as I have with ATT. I will make it a point to tell everyone I know, everyone I don't know, and all thos

 posted 

3 days ago

 • 

Last response by 

nojoeco 

4 hours ago

Questions

33

4

I did the trade I phone 8 to 12 and promised 5G

My phone only allows 4G, why is that when I switched to 5G promo you had running?

 posted 

5 hours ago

 • 

Last response by 

lizdance40 

5 hours ago

Questions

11

2

0

Get started...

Ask a new question

Pinned posts