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Wireless Account

Learn how to best manage your wireless service and account.

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Accepted Solution

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Trade in shipping label

We ordered new phones via 800 number, upon receiving the new phones we didn't get shipping labels for our trade in phones

 posted 

2 years ago

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Last response by 

LeeLee478 

2 hours ago

Questions

1.5K

2

Trade in Shipping label to return old phone

I have yet to receive a shipping label to return phone. I did a phone upgrade on 8/20th online. I have contacted AT&T twice and was told each time

 posted 

6 days ago

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Last response by 

LeeLee478 

2 hours ago

Questions

12

2

0

Hit a snag during your order

I already have two lines with iPhone se 2nd gen with unlimited data and wanted to buy two new Apple Watch’s to add. I ordered it this morning it told

Questions

5

0

0

Take something off my plan

I would like to take an insurance plan off of my account. I show that there are two on my bill. How do I take one off of my plan?

 posted 

13 hours ago

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Last response by 

kdfederer 

12 hours ago

Questions

4

1

0

Accepted Solution

Badge Recognition

To the AT&T Forums dept.; How about instead of giving me a badge, you give me back some of my money you cheated me out of???

 posted 

a day ago

 • 

Last response by 

skeeterintexas 

12 hours ago

Questions

17

3

0

New plan

Hello so I am currently under my moms plan with AT&T but would like to have my own plan with AT&T, I would like to keep the same device and nu

 posted 

17 hours ago

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Last response by 

Fl_retire 

13 hours ago

Questions

13

1

0

Trade in follow up

Hello,   I had trade in 5 devices last December, and I still had not received any credits for them. When I called in to the AT&T trade in c

 posted 

20 hours ago

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Last response by 

ATTHelp 

14 hours ago

Questions

8

1

0

Customer Service Feedback

I had a terrible expereince with a customer service rep. I have called and used online chat with several different companies, never had a rep yell at

 posted 

4 years ago

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Last response by 

blueskys51 

17 hours ago

Questions

3.9K

39

promotional visa gift cards for switching to att from verizon $250 x 2

Hello Can you please help me find out where my promotional visa gift cards are? I should be getting two, $250 cards. Thanks

 posted 

a day ago

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Last response by 

ATTHelp 

18 hours ago

Questions

3

1

0

Remove emo discount

I am a former AT&T employee. I have been trying to add my new employer FAN discount but the system won’t let me, it says I currently have an EMO d

Questions

5

0

0

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