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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

20.8K

Final wireless bill

Is the final wireless bill prorated?

Changing lines

I have a phone my mother gave me a while ago and I was a line on the phone im using for now but I want to change the line to the other phone so I can

Multiple problems with new account, poor experience, and seriously terrible customer service

Just signed up for at&t.Activating the three sims was a minor hassle (one I was able to do online, the other two I had to call and do by phone).Tried

call logs not working

My call logs are not loading current. I can see all texts but call logs are weeks behind.

transfer my number from a multi-line business account, I do not have log in access to.

I want to transfer my number from a multi line business account to a new personal account. I do not have log in access to and am no longer affiliated

Error message "Your account needs immediate attention..."

Hi AT&T, Since last weeks, half of the sites that I browse is rerouted to a AT&T page (myattwg.att.com) with message: "Your account needs immediate at

 posted 

a year ago

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Last response by 

3 hours ago

Wireless service Fraud

I am trying to reach the Glodal Fraud Transfer dept I am getting problem please try back later can someone please help me each time I call Customer se

 posted 

2 days ago

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Last response by 

3 hours ago

I returned a phone using the return label... now it's been mailed 3 weeks ago, At&t can't locate it and I don't have a tracking number.

I dropped a Samsung Ultra at the post office using the return label they provided with my phone, as the AT&T store said to do... and now they can't fi

 posted 

2 days ago

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Last response by 

3 hours ago

Rude supervisor agent

I just had the single worst customer service experience of my life. And it was with the “supervisor”He was not at all helpful. Insinuated i was lying

 posted 

a day ago

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Last response by 

5 hours ago

Need more hot spot data!

My husband and I are both having to work from home and need a lot of high speed hot spot data. We have unlimited elite, but we need more this month (

 posted 

6 hours ago

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Last response by 

5 hours ago