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A Less Than Steller Transfer of Services Experience - AT&T Doesn't Really Care About Service

Just wondering if anyone else has had this experience. I'm posting here since no one at the either the store location or via their customer service d

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ATT sales rep said phones were free. LIED

Tyler, a sales rep in Atlanta GA said my phones would be free. Got first bill and I am being billed for them!  I see this happens often with ATT

 posted 

8 hours ago

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Last response by 

lizdance40 

7 hours ago

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Trade in

I traded in my phone in perfect condition. And I got a letter 3 months later saying I was not eligible for promotion, I called transfer after transfer

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Trade-In SCAM!!!!!

So, I failed to check the forums before I decided to take advantage of AT&T's current Samsung Galaxy Note20 promotion on new lines or upgrades. I

 posted 

3 months ago

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Last response by 

sgeecable39 

an hour ago

Questions

3K

88

On hold for 2 hours and counting

Excuse my language but is their a (Edited per community guidelines)ING reason why I’ve been on hold for 2 hours and 11 minutes and counting this is (E

 posted 

2 days ago

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Last response by 

ATTHelp 

an hour ago

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Hotspot data shows 900 MB blocks of data -- which are estimates by ATT and do not reflect actual usage

My computer tracks the amount of data used on a connection. Looking at ATT's hotspot usage for my account online shows MULTIPLE 900 MB blocks (exactly

 posted 

7 hours ago

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Last response by 

Jamesma1234 

2 hours ago

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Apple Watch on my account - Pending - Need it deleted

I have an Apple Watch showing pending on my account. This is an extra device that should not be on there and I am trying to get it deleted. We receive

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Student discounts

Does att provide student discounts?

 posted 

3 hours ago

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Last response by 

sandblaster 

3 hours ago

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Trade in device Issue

I ported 2 numbers from Verizon to AT&T last year October and enrolled in trade in program. AT&T had a deal for $700 trade in (per phone) for porting

 posted 

10 months ago

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Last response by 

tompatam 

3 hours ago

Questions

1.7K

20

“Non-Returned Device Fee” for a device that was definitely received and processed

In September while looking at mobile devices (not phones) in Target, I talked to an AT&T rep who looked in my account and told me I was eligible f

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