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Wireless Account

Learn how to best manage your wireless service and account.

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My wireless & internet bill are supposed to be combined but there not? Can you explain why Bc I already talked to someone in customer service and they

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New Lines

I placed an order online last night (about 9pm).  I purchased two phones and transferred two lines.  I went through the entire process and entered my

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Porting my number over

Hello. I recently ordered two phones and completed the process not knowing I had already skipped the bring my number over part!! Now my phones are bei

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2 days ago

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Last response by 

2 hours ago

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I'm checking to see how much is my refund amount is? To confirm the amount?

I have activated your card obtain a pin all set to go. Now just waiting on to confirm up the amount of the refund. That's on the card. Ty.

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Order status

My order was supposed to arrive between July 31-August 7 and it still hasn’t shipped. What should I do?

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Accidentally Changed My Wifes Number

I was looking into changing my number and it changed my wifes number. This is her work line. She is going to kill me and lose sooo much work if this d

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Accepted Solution

Extension on my payment

My bill is due August 5th.. Can I have to the 7th of August to pay it I get paid on the 7th

 posted 

20 hours ago

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Last response by 

14 hours ago

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Worst insurance

So I’ve been paying this company Asurionto cover cover my device since Dec 2019. Unfortunately I lost my device and had to make a claim. From an iPhon

 posted 

17 hours ago

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Last response by 

15 hours ago

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14

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Accepted Solution

Signature Program/Student Discount

Hi! I know a few students at my school have received the student discount using their student email in the Signature Program. However, my student emai

 posted 

19 hours ago

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Last response by 

16 hours ago

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Can't change emergency 911 address

We recently moved from Indiana, to Florida. I updated our profile information, but have been unsuccessful in getting the emergency 911 address changed

 posted 

3 years ago

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Last response by 

16 hours ago

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