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Wireless Account

Learn how to best manage your wireless service and account.

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Customer service

I have a new account. I have no phone associated with the account yet. When I tried to call customer service it wants to send me a code to my new phon

Questions

1

0

0

Suspended account when I switched phones

I switched to a Motorola phone that I have that’s on the approved list after the 3g shutdown. Is there any way to use it? The exact model number is on

 posted 

4 h ago

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Last response by 

Billywadd 

1 h ago

Questions

8

4

0

How is that possible for two users having the same phone number...

So I've have this phone number since I bought my iphone two years ago. In the past month or two, a number that I did not recognize called me constantl

 posted 

7 y ago

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Last response by 

lizdance40 

3 h ago

Questions

61.9K

28

5 charge for early

How do I stop the 5 dollar charge for early upgrade.

 posted 

3 h ago

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Last response by 

lizdance40 

3 h ago

Questions

9

2

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Old Phone log

I’m looking to see if I can get my phone log for my mobile number from a certain billing period in 2012. I have the original billing paperwork but it

 posted 

3 h ago

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Last response by 

sandblaster 

3 h ago

Questions

9

1

0

Cancellation of Contract and Return of Phone after 2 days

What are the financial penalties to returning the phone and cancelling service after 2 days ?

 posted 

7 h ago

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Last response by 

lizdance40 

5 h ago

Questions

9

1

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Accepted Solution

I phone 12 pro

I want to buy a new phone and I want the iPhone 12 my question is that I live in Juarez Chihuahua Mexico and I want to contract At&T plan I suppos

 posted 

4 d ago

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Last response by 

padme07 

17 h ago

Questions

16

3

Accepted Solution

Line Suspended Because I Switched Phones

Like many people, I own multiple smartphones, and I occasionally switch between them for variety. Today I discovered that doing so caused my line to

 posted 

21 h ago

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Last response by 

sandblaster 

19 h ago

Questions

23

3

0

Att unlimited extra

I just ordered the iPhone XR for $5a month and am trying to upgrade my current 4gb plan to the att unlimited extra as advertised on the website for $7

 posted 

1 d ago

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Last response by 

ATTHelp 

1 d ago

Questions

12

5

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AT&T does not recognize home address

My dad has a plan with AT&T and he wants me to get my own plan but when I try to it won’t recognize our address despite him having an account. I a

 posted 

2 d ago

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Last response by 

ATTHelp 

1 d ago

Questions

11

1

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