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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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I don't have 2 iPhone XS/MAX in my APPLE arsenal.

AAT site shows I have 2 iPhone XS/MAX in my account, when in fact I do not. I have met the obligation to upgrade, however, I cannot upgrade with this

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Account Services

Can an At&t specialist reach out to me for help and support. I need a specialist who truly appreciates their costumers and is willing to do everyt

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3

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Shipping

I have confirmation that my phone I was to trade in and ship to att got picked up from my house. But it was then transferred from usps to ups via prep

 posted 

3 days ago

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Last response by 

3 hours ago

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Why no service

My phone is taped thanks you sent a letter but why no service

 posted 

6 hours ago

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Last response by 

6 hours ago

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3

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Plan and phone upgrade questions

Here's the deal. Have one phone that is now paid off on a mobile share plan.  Wanting to upgrade to an unlimited plan.  Is the Elite plan t

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2

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How long does the credit score check take?

I'm trying to transfer billing responsibility from a shared account to a new account created with just me on it. How long does it take for the credit

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4

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Port Pending...Questions.

Hello. I'm moving two numbers to AT&T from Sprint and I'm having an issue with one of the numbers; one of the numbers ported quickly and we've al

 posted 

16 hours ago

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Last response by 

10 hours ago

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4

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No calls coming in or out?

I am calling from all of our family iphones and no calls are going in or out, we have service and bars, but it says no calls are available at this tim

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2

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Porting a number back or into att

I ported my number to grasshopper and it didn't work for my needs. Three days ago called att - took over 60 minutes and the agent said it would be bac

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4

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Out of country, need to cancel wireless phone account. Can't login in to my account or call any of the numbers listed

I left the US last month and due to unforeseen circumstances will not be returning anytime soon. I am trying to cancel my wireless phone account, but

 posted 

16 hours ago

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Last response by 

13 hours ago

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