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Wireless Account

Learn how to best manage your wireless service and account.

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Puzzling charge to my credit card. What for? And I can't recall giving AT&T my cc info.

I've a pending AT&T *Payment for $19.95 on my credit card. I don't know what it's for. I also don't know why my card would be charged. I'm on my paren

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3 days ago

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Last response by 

2 days ago

AT&T Employee lied and cost me couple hundred

On August I went to AT&T local store to ask am I qualify for BOGO promotion. He said I’m qualify for that promotion. So I ordered at online. After a f

 posted 

4 days ago

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Last response by 

Today at 4:03 AM

Trying to permanently resolve a billing issue

According to the 29 April 2019, AT&T [email scrubbed] email in my possession, the AT&T company received the returned cell phone from me. During seve

 posted 

Today at 3:32 AM

Customer loyalty department a sham?

Currently have 4 phones off contract and looking to upgrade to of them. Have been an ATT customer forever but being off contract I figured I would sho

 posted 

Yesterday at 1:32 AM

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Last response by 

Today at 3:18 AM

Providing Feedback via Mail - Determining the Correct Mailing Address

Good evening - I was an AT&T customer for about 15 years going back to the Cingular days. We had a great run, but I recently decided to end our relati

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Today at 2:45 AM

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Last response by 

Today at 3:04 AM

Business Account Opened with My Personal Residence Address?

@ATTCares I have called your customer service line, business solutions line, and fraud line. None of them do anything, just send you to the next perso

 posted 

Today at 1:24 AM

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Last response by 

Today at 1:31 AM

I want my benifits

Need to know all my benifits and services

 posted 

Yesterday at 6:19 AM

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Last response by 

Yesterday at 10:04 PM

Do Voicemails Show Up on Call Log?

Hello,I was reviewing my call log, and noticed that some calls that were made to me which went to voicemail are not appearing. I know for a fact that

 posted 

2 days ago

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Last response by 

Yesterday at 7:40 PM

trying to cancel a line with bogo

Hello everyone,,I'm on family plan and me and other person on the same plan are planning to switch to another carrier,the thing is, that we got our ce

 posted 

Yesterday at 7:39 AM

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Last response by 

Yesterday at 1:18 PM

Having the same reoccurring problem for some time now. Seeking help.

Hello, for some time now I have been having issues with my network every now and then (once every two weeks or more often) where I just can not do muc

 posted 

1 week ago

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Last response by 

1 week ago