Learn how to best manage your wireless service and account.
help with my bill and to lower my plan
I'm behind on my bill and need assistance. I need to lower my plan so I can afford it. Have been a customer for many years, can you help?
i want to remove a line from my account
I got a Verizon iPhone x from a person that's from a app called Mercari. And I have a at&t SIM card. How do I unlock the iPhone to use the at&t SIM ca
ATT&T Continually Cancelling My New Service Order
I've tried to sign up for new service online under the $1 iPhone Xs promotion and had my online order cancelled 4 times now.The first 3 times were bec
Cancel phone service
Hi, I called on June 15, 2020, to cancel my account. I got a bill in July. I called July 1, 2020, to be told the person I spoke to on June 15 did not
Trade In Fraud
Hello, I recently traded in my phone for an upgrade. I was asked a series of questions to be eligible to receive e $300 off an iPhone 11. I mailed the
Can’t check credit
I’m trying to get rid of Verizon an join ATT I got the we can’t check credit but go ahead and pay this amount and if we hit a snag we’ll let you know.
Order was cancelled
Y was my order cancelled
Suspended service! Without warning!
I would like to know why my service got suspended when I just spoke to an AT&T rep on either Tuesday or Wednesday letting them know I wasn't going to
I was just provided a verification code I didn’t request, what do I do?
I received this text unprompted from the number 354-33: ”AT&T msg: Use this one-time verification code to complete sign-in: [REDACTED] We'll never c