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Wireless Account

Learn how to best manage your wireless service and account.

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Troubling experience trying to order service online and with customer care

Never seen anything like this. I ordered 4 new lines of service today, 2 iphone XRs, and 2 BYOP sim cards. I chose the option to pick up locally. When

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4 days ago

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Last response by 

1 hour ago

Unable to transfer you to a specialist

Ive tried several times today to use the online chat on the AT&T website and everytime i keep being told it is unavle to transfer me to a specialist.

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2 days ago

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Last response by 

Yesterday at 8:18 PM

Anyone else tired of AT&T and going back to Verizon?

Signal strength has gotten terrible around here, Thermal CA, the last few weeks but it's never been great since leaving Verizon. I left Verizon becaus

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Yesterday at 8:52 PM

Prepaid

I recently called at&t about my prepaid account because I saw that at&t charged me for data usage which I did not use. I asked for money back and got

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Yesterday at 2:09 AM

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Last response by 

Yesterday at 7:34 PM

Switch from Nation 450 to Mobile Share Plus?

Hi,I have grandfathered Nation 450 plan with rollover for my iPhone X. I pay $112/month ($40 for minutes, $45 for data, and $10 for 1000 messages)I u

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2 days ago

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Last response by 

Yesterday at 5:58 PM

Text detail log shows messages sent & received from husbands number

Im certain he is not sending and receiving messages from himself yet detail log list individual detail for lots of messages listed as his number. Can

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Yesterday at 7:41 AM

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Last response by 

Yesterday at 2:35 PM

Lied to about BOGO

I am currently going thru this! Went into store March 21st to upgrade phones. Was talked into the BOGO. All we had to do is add a line to account to g

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2 years ago

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Last response by 

Yesterday at 1:34 AM

NO ONE CARES ABOUT CUSTOMERS AND THEIR CONCERNS, WORST CUSTOMER SERVICE EVER.

I added a line to my account on October 09th through a retail store in Texas and I never received the phone, from that time till now I talked to more

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2 days ago

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Last response by 

Yesterday at 1:30 AM

Have my own account

I am with a business account, I would like to have a personal account. What is the process I should take?

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Yesterday at 12:47 AM

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Last response by 

Yesterday at 12:57 AM

Fraud canceled my account

How can att fraud department Be so heart less my number of 15 years has been lost due to att fraud department thinking my account was fraud they don’t

 posted 

10 months ago

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Last response by 

Yesterday at 12:14 AM