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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

21.6K

Complaints

Is there an email address that I can send a complaint via email.

Questions

187

5

0

My pre paied got cancelled

Hi! I put in 40$ on my account on the 6th of August and the 8th it became cancelled due to no activity. How is that possible? I have been abroad from

 posted 

5 hours ago

 • 

Last response by 

24 minutes ago

Questions

7

2

0

Can’t verify identity on line or in site

Ordered a phone online then it got canceled because they cant verify my identity for some reason. I Go to the store wen through the whole process ran

 posted 

a year ago

 • 

Last response by 

3 hours ago

Questions

884

3

strange account activity and trouble ticket handling

i was given the email address [email scrubbed] by the digital assistance center concerning an ERAM trouble ticket they were handling and this is not a

 posted 

7 hours ago

 • 

Last response by 

5 hours ago

Questions

8

1

0

Att thanks

Cannot log into my att thanks app. Keeps saying cannot connect to server

 posted 

3 days ago

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Last response by 

7 hours ago

Questions

7

3

0

Need urgent help.

Momentarily deleted by poster.

 posted 

17 hours ago

 • 

Last response by 

17 hours ago

Questions

16

1

0

Auto pay

I have auto pay on and it doesn't renew like its suppose to

 posted 

19 hours ago

 • 

Last response by 

12 hours ago

Questions

4

1

0

How to escalate within AT&T about missing installimet credits

I was a long time AT&T customer (17+ years), left AT&T for brief period of 7 months and joined back AT&T again in Aug 8 2019 by signing up 5 wireless

 posted 

13 hours ago

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Last response by 

12 hours ago

Questions

11

1

0

Credit Check

How long does my credit check stay on file with you guys before its removed and I can run it again?

 posted 

2 days ago

 • 

Last response by 

13 hours ago

Questions

5

1

0

What does IC0-DE5-5678 mean in my text message account history.

What does all these different codes mean that keep coming up on my history.

 posted 

a day ago

 • 

Last response by 

14 hours ago

Questions

4

1

0

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