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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

19.5K

Phone broke - no deals plus told wrong information from customer service

On Sunday my Galaxy S7 stopped working by a continuous reboot. I called AT&T and after finding out what I have to pay for insurance deductible I deci

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2 hours ago

My Account

I have ordered a NetGear Night Hawk Wireless hotspot router last week and have not received an account number after purchasing the device. The device

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14 hours ago

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Last response by 

7 hours ago

phone model assigned to incorrect number

Hello I have 2 lines. One line claims eligible for an upgrade for a phone I still owe money on, and not eligible for a phone I do not owe money on.I n

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11 hours ago

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Last response by 

9 hours ago

ATT remote sim card lock??

I attempted to lock my sim card to help with "sim_jacking", when I reset my phone to factory defaults I got locked out of my network. Now is asking fo

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15 hours ago

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Last response by 

11 hours ago

Hotspot won’t let me connect

Keeps saying I can’t connect even when I press the connect button

 posted 

a day ago

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Last response by 

11 hours ago

Restart data

I was on a shared plan and used all my data with 3 days left. I upgraded to the unlimited plan and it's telling me I need to wait 3 days for the new p

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19 hours ago

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Last response by 

12 hours ago

Integrated Solutions

17 months ago when Direct TV was installing my new equipment, an integrated solutions consultant (Rockford (Rocky) *****) showed up and talked me into

 posted 

a year ago

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Last response by 

16 hours ago

HOW DO I PAYOFF MY INSTALLMENT PLAN

ACCOUNT (Edited to remove personal information)

 posted 

17 hours ago

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Last response by 

16 hours ago

USPS / Shipping agent lost return package

Would you please assist in resolving a case of a lost return shipping package? I shipped a defective phone back to AT&T and was told that it did not a

 posted 

2 years ago

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Last response by 

17 hours ago

How many IDs and Passwords/Pins do I need?

Am I supposed to have different logins for myAT&T & paygonline/web? The same one is not working..

 posted 

a day ago

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Last response by 

21 hours ago