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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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Phone Trade-in Woes

I've been trying to get my phone trade-in issue resolved since November/December. Not sure where else to go about this. So here goes…In October, I por

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16 hours ago

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Last response by 

2 hours ago

Help with payment

Need assistance with my auto payment prepaid due to my job closing 3 weeks ago

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4 hours ago

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Last response by 

4 hours ago

Concerned that my name is showing up as an ex's caller ID

Long story short, we were together last year and he essentially bullied me into getting on the same phone plan together. It was under my name because

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4 days ago

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Last response by 

4 hours ago

Corporate email address or address to file a complaint.

Can someone provide me the email address or address  for AT&T corporate please. I need to file a complaint and the store won't give me the information

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2 years ago

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Last response by 

2 months ago

I have prepaid set up, bill paid, no service

Hi I am on the auto pay and have paid my service and my phone doesn’t have service. I have been on hold for 45minutes to talk with a rep.....help!

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4 days ago

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Last response by 

5 hours ago

Going thru a divorce & need to drop a line off my bill any ideas

I have 3 lines on our AT&T bill, please help me drop one of the lines. I have a line, our daughter has a phone line, and Soon to be ex husband.Didn't

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20 hours ago

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Last response by 

5 hours ago

why does the customer service keep saying to go to at&t store when there is a stay at home order in place in California?

I have spent to date 12 hours on the phone with 14 different At&t customer support staff trying to resolve my issue. I have only been with AT&T cell s

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4 days ago

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Last response by 

5 hours ago

Fraud canceled my account

How can att fraud department Be so heart less my number of 15 years has been lost due to att fraud department thinking my account was fraud they don’t

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a year ago

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Last response by 

7 hours ago

Complete abuse of paying customer

On September 2019 I finally decided to upgrade after many years of having my original cellphone galaxy s5I seen the promotion buy one Samsung note 10+

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a day ago

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Last response by 

8 hours ago

Is there any way I can find out my first month of service

I'm trying to figure out my first month of service

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