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Trade in sent to wrong warehouse

Long story short, I sent my device back with the prepaid label which came with my new phone. There were no specific instructions advising me not too.

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iPhone surcharge

Wondering why ATT seems to be only one that charges an extra $20 per line for an iphone on top of the regular monthly charges. Been talking to other

 posted 

3 hours ago

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Last response by 

joey2007ua 

28 minutes ago

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15

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myATT app and family account

I'm on a family plan and I am NOT the primary user/person the bill goes to. Can I use the myATT app, or is it limited to the primary user who gets the

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Broken Samsung Galaxy Note phone returned via USPS but has not been received and am being charged $650.

I got an insurance replacement phone and returned the broken phone in the box provided. The USPS picked up the package and Lonestar Overnight picked

 posted 

4 hours ago

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Last response by 

vmgarcia333 

an hour ago

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Customer Service denied a reward existed for the line, and AFTER it was EXPIRED told me it's expired and there's nothing to do.

I switched over to AT&T in July with 5 lines, all with numbers ported in. Two of the lines qualified for a $250 VISA reward card from AT&T. I

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How to change shipping address?

My community uses the Fetch service. All packages must be sent to an alternate shipping address different from my billing address. Ho can I do this?

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AT&T Smart Label Tracking

I returned my damaged phone via instructions from AT&T, with a prepaid label on Tuesday, April 21, 2015.  I took the package to a US Post Office in my

 posted 

6 years ago

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Last response by 

bherrer2 

3 hours ago

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38.2K

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Upgrade-Returned Phone

Hello, I recently returned 2 separate devices back to AT&T. My wife an I both are on the upgrade every year plan. We received both new devices

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Accepted Solution

Official Solution

Trade-In SCAM!!!!!

So, I failed to check the forums before I decided to take advantage of AT&T's current Samsung Galaxy Note20 promotion on new lines or upgrades. I

 posted 

3 months ago

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Last response by 

Jds737 

4 hours ago

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3.5K

106

Unable to send or receive SMS, only MMS

The issue is I am unable to receive SMS txt messages from my contacts, likewise my contacts do not receive my SMS txt messages; however MMS messages w

 posted 

2 months ago

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Last response by 

50_11days 

4 hours ago

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