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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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help with my bill and to lower my plan

I'm behind on my bill and need assistance. I need to lower my plan so I can afford it. Have been a customer for many years, can you help?

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4

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Carrier switch

I got a Verizon iPhone x from a person that's from a app called Mercari. And I have a at&t SIM card. How do I unlock the iPhone to use the at&t SIM ca

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1

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ATT&T Continually Cancelling My New Service Order

I've tried to sign up for new service online under the $1 iPhone Xs promotion and had my online order cancelled 4 times now.The first 3 times were bec

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3

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Where is my refund????

AT&T,   I placed a order online to buy 2 phone's and to sign up for At&T service, I placed my order successfully and At&T debited my account for $189

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3

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Cancel phone service

Hi,  I called on June 15, 2020, to cancel my account. I got a bill in July. I called July 1, 2020, to be told the person I spoke to on June 15 did not

 posted 

10 hours ago

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Last response by 

7 hours ago

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11

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Accepted Solution

Official Solution

Trade In Fraud

Hello, I recently traded in my phone for an upgrade. I was asked a series of questions to be eligible to receive e $300 off an iPhone 11. I mailed the

 posted 

8 months ago

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Last response by 

8 hours ago

Questions

1.6K

4

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Can’t check credit

I’m trying to get rid of Verizon an join ATT I got the we can’t check credit but go ahead and pay this amount and if we hit a snag we’ll let you know.

 posted 

9 hours ago

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Last response by 

8 hours ago

Questions

5

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Order was cancelled

Y was my order cancelled

Questions

5

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Accepted Solution

Suspended service! Without warning!

I would like to know why my service got suspended when I just spoke to an AT&T rep on either Tuesday or Wednesday letting them know I wasn't going to

 posted 

11 hours ago

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Last response by 

10 hours ago

Questions

19

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I was just provided a verification code I didn’t request, what do I do?

I received this text unprompted from the number 354-33:   ”AT&T msg: Use this one-time verification code to complete sign-in: [REDACTED] We'll never c

 posted 

a day ago

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Last response by 

10 hours ago

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8

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