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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

19.9K

i don't have service

Mobile Network Not available how do i fix this and also can't call or text

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5 hours ago

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Last response by 

41 minutes ago

Att not unlocking my phone

@ATTMobilityCare i have no balance left on my phone still att not unlocking my phone.I have raised unlock request on unlock site and it was denied wi

Account specific help

Although, I really don't know how your going to call me and my phone is off, but I'm leaving the information you requested. So hopefully we can get th

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9 hours ago

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Last response by 

7 hours ago

New phone in December.

I called AT&T and added a line so I could get a new phone free added to the account. I called a week ago because I’ve been charged every month for th

 posted 

3 days ago

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Last response by 

7 hours ago

Help

When I called my boyfriend number he answered (android) but when I texted his number somebody else texted me back (with a iPhone)

 posted 

3 days ago

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Last response by 

8 hours ago

Prorating cancelled service

I don’t need to post a question but I am extremely disappointed with the customer service. I had cancelled my mobile insurance 3 days into my cycle an

 posted 

12 hours ago

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Last response by 

8 hours ago

no call waiting or text ?

I changed my plan today to a lesser plan and now I am not receiving text messages nor do I have call waiting

 posted 

3 days ago

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Last response by 

8 hours ago

Billing

Waited 2 hours just to get hung up by a supervisor name Rain, the disrespect by her was horrible as well as the previous representative name Xavier th

FRAUD

I’ve sent every single document, I’ve sent my ID , proof I wasn’t In the state the fraud was in, my home address, a bill, even text message screenshot

 posted 

11 hours ago

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Last response by 

10 hours ago

Wrong email for wireless order

Today I placed an order and setup a new line for att service. I accidentally messed up the email when placing the order (ends in .co when it's suppose

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