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Wireless Account

Learn how to best manage your wireless service and account.

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Paid off phone

I bought phone with at& T paid all my bills and the phone says IMEI doesn't match number yet dailed *#06# as directed. Extracted IMEI and dailed 3time

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Today at 4:31 AM

AT&T Employee lied and cost me couple hundred

On August I went to AT&T local store to ask am I qualify for BOGO promotion. He said I’m qualify for that promotion. So I ordered at online. After a f

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Yesterday at 7:13 PM

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Today at 3:23 AM

(Phone number hidden) agent scammed me and I can't get any help from AT&T

I was trying to to get my service changed and after visiting several stores to get various options I decided to call (Phone number hidden) and was con

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Today at 1:14 AM

Someone used our address and their name to open AT&T cell phone account

Several months ago someone opened an AT&T cell phone account in their name using our address. We are the original owners of this home and we do not k

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Yesterday at 6:22 PM

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Yesterday at 11:35 PM

rebate card never sent

I placed a BOGO + reward card order last summer when I added a new wireless line. I think that the reward card was supposed to be $250. Anyway, after

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Yesterday at 7:56 PM

How do I get in touch with a regional manager?

I was able to get my problem resolved with the excellent 1800 customer serivce but I was very disappointed with the service I received at the store in

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2 years ago

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Yesterday at 7:21 PM

Troubling experience trying to order service online and with customer care

Never seen anything like this. I ordered 4 new lines of service today, 2 iphone XRs, and 2 BYOP sim cards. I chose the option to pick up locally. When

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5 days ago

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Yesterday at 5:20 PM

Customer service complaint

I would like to know where I can report bad customer service at a location in Missouri and great customer on the phone with a representative. Thanks.

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3 weeks ago

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Yesterday at 11:24 AM

Unable to transfer you to a specialist

Ive tried several times today to use the online chat on the AT&T website and everytime i keep being told it is unavle to transfer me to a specialist.

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3 days ago

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2 days ago

Prepaid

I recently called at&t about my prepaid account because I saw that at&t charged me for data usage which I did not use. I asked for money back and got

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2 days ago

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2 days ago