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Wireless Account

Learn how to best manage your wireless service and account.

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50% off iphone 11

Good evening,    I was just offered this promotion of “50% off the iphone 11” with the next up installment plan. I further searched around and have be

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unwanted text messages

I have been receiving six or seven text messages per month from a number I don't recognize. They come from 617 area code and list Puerto Rico as the l

 posted 

a day ago

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Last response by 

4 hours ago

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Accidentally Changed My Wifes Number

I was looking into changing my number and it changed my wifes number. This is her work line. She is going to kill me and lose sooo much work if this d

 posted 

15 hours ago

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Last response by 

4 hours ago

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Accepted Solution

Official Solution

Change plan in Prepaid

I had a $50 plan with ATT , I decided to downgrade to $35 plan, I tried to update the plan on online. When I did that no confirmation or txt messages

 posted 

5 hours ago

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Last response by 

5 hours ago

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12

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Account

My wireless & internet bill are supposed to be combined but there not? Can you explain why Bc I already talked to someone in customer service and they

 posted 

7 hours ago

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Last response by 

6 hours ago

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4

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New Lines

I placed an order online last night (about 9pm).  I purchased two phones and transferred two lines.  I went through the entire process and entered my

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Porting my number over

Hello. I recently ordered two phones and completed the process not knowing I had already skipped the bring my number over part!! Now my phones are bei

 posted 

2 days ago

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Last response by 

7 hours ago

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14

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I'm checking to see how much is my refund amount is? To confirm the amount?

I have activated your card obtain a pin all set to go. Now just waiting on to confirm up the amount of the refund. That's on the card. Ty.

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4

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Accepted Solution

Extension on my payment

My bill is due August 5th.. Can I have to the 7th of August to pay it I get paid on the 7th

 posted 

a day ago

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Last response by 

20 hours ago

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21

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Worst insurance

So I’ve been paying this company Asurionto cover cover my device since Dec 2019. Unfortunately I lost my device and had to make a claim. From an iPhon

 posted 

a day ago

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Last response by 

21 hours ago

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