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Learn how to best manage your wireless service and account.

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Phishing From AT&T Mexico? How to let AT&T Know Wrong Email???

I occasionally get emails in Spanish (which I can't read) from AT&T Mexico (sender's address ends in att.com.mx). All I can make out in the mail is A

 posted 

15 seconds ago

ATT Device Return Nightmare

I used to think heartbreak was one of the worst pains someone could go through in life… that is until I had to deal with returning a device to AT&T…No

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Yesterday at 7:42 PM

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Last response by 

Yesterday at 9:45 PM

Hacked cell phone

I have changed my cell phones 3 times since December 24, 2019. Created 4 new email addresses. Changed passwords multiple times on all accounts. I can'

 posted 

Yesterday at 9:49 AM

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Last response by 

Yesterday at 3:11 PM

Can I pay off a bill from a phone that the original owner no longer owns?

I recently bought a second hand phone but the bill wasn’t paid off. I am wondering if I could pay the bill off without the original account informatio

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9 months ago

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Last response by 

Yesterday at 7:29 PM

Accepted Solution

Official Solution

Apply for new service with at&t . Check credit eligibility

Wondering how to check eligibility with my credit. Using my ssn and my driver license number

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5 years ago

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Last response by 

Yesterday at 6:40 PM

BOGO SCAM!!!!!!!!!!!!

I added a new phone line on August 5, 2018, along with buying the new phone and was told that I could get a new phone for free, since they were runnin

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8 months ago

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Last response by 

Yesterday at 4:49 PM

Activating new phone with ATT

I’m taking part in the new ATT deal for customers switching carriers. I have T-Mobile and just received the IPhone 11 that came with the deal. Because

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Yesterday at 5:14 AM

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Last response by 

Yesterday at 3:39 PM

Help - Request to unlock Phone is Stuck in Pending for 12 days now.

I have been attempting to unlock my Iphone 6. It has been stuck in pending status for 12 days now after submission on the ATT unlock site. Please ad

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2 days ago

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Last response by 

Yesterday at 3:07 PM

Call History from 2018

I need to access my call log/ call history from September 2018. I called customer support and they said they can view it but cannot send it to me but

 posted 

4 days ago

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Last response by 

4 days ago

Was given a number that used to belong to somebody else.

I am a federal employee that received a new work phone in July 2019. Upon activation of my phone, I started receiving calls and texts obviously intend

 posted 

2 days ago

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Last response by 

Yesterday at 2:49 AM