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Wireless Account

Learn how to best manage your wireless service and account.

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Porting my number over

Hello. I recently ordered two phones and completed the process not knowing I had already skipped the bring my number over part!! Now my phones are bei

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Accepted Solution

Official Solution

Is there an emai to Ask billing questions.

Chat and hold for customer service is awful. I would just like to email my question . Is this possible?

 posted 

an hour ago

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Last response by 

an hour ago

Questions

10

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Being Billed for Service after Cancellation and After transfer to another carrier.

Until recently I had an AT&T cellular account and hotspot for two cell phones. Reception in my building was poor for several years and i finally switc

 posted 

2 years ago

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Last response by 

2 hours ago

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24.7K

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Payment

I remitted a payment for 82.00 (money number 26683576547) on July 9th 2020.  I thought the payment was lost in the mail since it took so long to arriv

 posted 

3 hours ago

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Last response by 

2 hours ago

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10

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stock certificate name change

at&t has had the wrong middle initial on my stock cert for years. trying to correct. they want a medallion signature authorization that my bank makes

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3

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Switching my cell service (4 lines) and adding fixed wireless

I would like to see a quote for initial and monthly costs associated with switching and ongoing.  I am also considering adding a 5th line, yet would n

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5

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Bill dispute

Bill in dispute. AT&T was supposed to call back two weeks ago, a new bill arrived and NO PHONE CALL yet!. This is at an upper management level. I have

 posted 

7 hours ago

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Last response by 

6 hours ago

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8

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Phone Unlock

I am EXTREMELY angry with ATT.  I have been attempting to unlock my phone for 12hrs!!! I went into the store and we sat on hold for an hour, I called

 posted 

16 hours ago

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Last response by 

8 hours ago

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13

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Accepted Solution

Add someone else to plan

Hello, I would like to transfer someone to my plan. They are a current AT&T customer. How do we do this?

 posted 

8 hours ago

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Last response by 

8 hours ago

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5

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Can not see AT&T bill since cancelling Direct TV

For the past 2 months I get the email that my bill is ready but when I go on-line it says my “first” bill is not ready yet.  I see others who have can

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5

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