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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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My phone is on my sisters ATT account. I can NOT contact contact my sister and I want my phone off of her plan. I do not care about saving my current

 posted 

9 hours ago

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Last response by 

5 hours ago

Trying to activate new sim card- AT&T site has been down all day.

Trying to activate new sim card- AT&T site has been down all day.Can I call to activate instead?

AT&T System issues / bogus notification that I can upgrade early... they won't honor it now

Did anyone else recently have an issue with AT&T showing that you were eligible for an upgrade when you actually were not? I had a notification that

Does changing a plan trigger any contract terms? 2 yr term etc.

I currently do not have a contract on my AT&T Family plan. I have had my currently plan for a long time and the newer plans are a bit cheaper.By going

 posted 

9 hours ago

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Last response by 

7 hours ago

tobr for company account

Good afternoon, I've been trying to release 2 numbers from my wireless account for a TOBR but the assigned number for employees and retirees is not wo

Switching to AT&T

Hello. I am considering switching from Verizon to AT&T. I currently have an iPhone 11 Pro, on a payment plan. Can I do the switch through the AT&T web

 posted 

a day ago

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Last response by 

9 hours ago

Separating from Family Plan

Hi, I want to switch from my family plan to my own separate plan on AT&T and pay for it myself and would like to keep my number. Do I need to go in st

 posted 

2 days ago

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Last response by 

10 hours ago

Data isn’t working after trying everything

My data isn’t working at all, I have unlimited data have barely any data usage, I cannot make calls or anything without being on WIFI I am not very ha

 posted 

2 days ago

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Last response by 

11 hours ago

Can't change my new cell phone number even though web site says I can

I  just got a new cellphone SIM for my young daughter. The phone number is hard to remember, so I want to change it to something easier. The following

 posted 

a year ago

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Last response by 

13 hours ago

Line passed away

About a month and a half ago a line on my At&t wireless plan got an upgrade. Unfortunately he passed away a couple days ago. I'd gladly send the phone

 posted 

a day ago

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Last response by 

15 hours ago