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Wireless Account

Learn how to best manage your wireless service and account.

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Being charged for returned phone

I have been an AT&T customer for all of my adult life. In the past 5 years alone, I have spent over $18,000 with AT&T. I have 6 lines and an unlimited

 posted 

2 years ago

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Last response by 

1 hour ago

Help - Request to unlock Phone is Stuck in Pending for 12 days now.

I have been attempting to unlock my Iphone 6. It has been stuck in pending status for 12 days now after submission on the ATT unlock site. Please ad

 posted 

Today at 6:12 AM

I was supposed to receive a $250 gift card when i orderd my new phones and never recieved the card!

I ordered two new phones with a phone line and was supposed to recieve a $250 gift. I have not recieved anything.

 posted 

6 months ago

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Last response by 

Today at 3:56 AM

$250 Reward Card - AT&T SCAM PROMOTION

I have contacted AT&T multiple times. I was promised $250 rewards card for ordering two new phones and signing up for AT&T unlimited plan. When I cont

 posted 

Today at 3:49 AM

File a customer complaint about poor service at a AT&T Store

I would like info to file a complaint about Rude and deceiving service that I experienced at a AT&T store recently. Does anyone have contact info ?

 posted 

Today at 1:33 AM

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Last response by 

Today at 2:16 AM

AT&T phone sales reps lied to me and gave me a "free" phone I'm now stuck paying for 2 years!!

Back in June, i opened a new line to my existing account over the phone with ATT. While opening the line(which i had an iphone for) they offered me a

 posted 

1 month ago

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Last response by 

Yesterday at 10:37 PM

Why must EVERYTHING be so difficult with AT&T

I have MANY LINES on my wireless account, to many in fact I had to open a second wireless account. LOOK ALL I WANT TO DO IS MOVE THREE OR FOUR LINES O

 posted 

Yesterday at 6:46 PM

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Last response by 

Yesterday at 7:38 PM

FAN PIN

We've had our business account for 20+ years. I apparently need a FAN PIN inorder to ste up this new myAT&T account. I've called, I've tried the 611 t

 posted 

Yesterday at 5:28 PM

How can I get anyone to call me back and sort out our company's contract after 4 months of trying

Good afternoon Mr Stephenson (CEO and Chairman) I am presuming you are not reading this or would have done something about it, but I persist for the s

 posted 

3 days ago

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Last response by 

Yesterday at 2:36 PM

Switching / Leaving AT&T

Hi there,I currently have a contract/plan including two phones that are not paid off. There is the trade-in (if it is in good condition) and a pay-off

 posted 

Yesterday at 7:01 AM

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Last response by 

Yesterday at 2:25 PM