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Wireless Account

Learn how to best manage your wireless service and account.

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Starting a new account without getting a new number

A family member and myself are currently under my father's plan. We would like to start our own account under my name as well as getting new phones wh

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Rude employee

I'd like to report Insulting and lack of manners and refusal to provide the service from one of your employees , how and to whom shall I contact. Do

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1

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trade in

I am considering trading in my iPhone XR and it qualifies for a free iPhone 12. Almost sounds too good to be true. Can someone who has used this trade

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4

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Phone Upgrades

I have been trying to preorder the iPhone 12 for DAYS now. My account says I have two eligible upgrades. I click on the link to upgrade and then the s

 posted 

4 days ago

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Last response by 

Antheiaxxv 

an hour ago

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24

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How to retrieve AT&T Phone Number?

Hi there, I recently changed my AT&T Phone Number because I had repeated SPAM phone calls all hours of the day and night. After changing my AT

 posted 

2 hours ago

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Last response by 

lizdance40 

an hour ago

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4

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UPDATE MY ACCOUNT I RETURNED THE IPHONE 11

Hi, recently I upgraded from iPhone X to iPhone 11; I returned the iPhone 11 which as of today my iPhone X is back in installments status which it sh

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6

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Help wireless prepaid and internet

I'm unable to call bc my phone was hacked And the prepaid I bought to fill in for a second won't connect to data or make calls- this is from clicking

 posted 

2 hours ago

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Last response by 

sandblaster 

2 hours ago

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4

3

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old account

I purchased a iPhone that was with at&t The phone has not been unlocked yet Can you please send me the process as I do not have an at&t accou

 posted 

a day ago

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Last response by 

sandblaster 

2 hours ago

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18

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How to cancel service?

AT&T wireless service failed back in February 2020. Repeated calls did not improve it. I finally got Spectrum wireless service with a new phone an

 posted 

5 hours ago

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Last response by 

sandblaster 

4 hours ago

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12

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The security code text phone numbers list only 2

The security code text phone numbers list only 2 numbers. The third and second numbers are listed but not the primary and secondary. How can those num

 posted 

2 days ago

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Last response by 

ATTHelp 

4 hours ago

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2

1

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