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Learn how to best manage your wireless service and account.

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Turn off data on Unlimited Plan

Hello. I recently switched to an Unlimited data plan but I still think it should be possible to turn off my daughters data if I need/want to. It seems

Questions

8

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Reconnecting Services

I was told Sept. 17th by a customer service agent that if I made a payment that day and a payment arrangement for the 25th and paid. There’d be no iss

 posted 

a day ago

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Last response by 

Lockdowncraziness 

17 minutes ago

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10

3

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Order cancelled

My order was cancelled. They said it was because they couldn’t verify it was from me. I’d like to know why now? And what I can do to correct this so i

 posted 

2 days ago

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Last response by 

ATTHelp 

2 hours ago

Questions

6

2

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Compatibility of Hotspot device with Unlimited Elite family plans

I would like to know if a hotspot device (such as the Netgear Nighthawk 4G LTE wireless router) can be part of an unlimited family elite plan? In oth

 posted 

2 hours ago

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Last response by 

sandblaster 

2 hours ago

Questions

3

1

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Plan issue

Hello, I recently got my two iPhone 12s in the mail, I went to activate both of them and only one was able to activate. So I contacted customer ser

 posted 

a day ago

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Last response by 

artpopx30 

3 hours ago

Questions

15

4

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Accepted Solution

Transfer Billing Responsibility

How long does the transfer of billing responsibilities take? I’m moving from my own plan to a family plan, and the owner of the family plan says they

 posted 

2 days ago

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Last response by 

ATTHelp 

3 hours ago

Questions

12

1

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Trade In

hello, I'm currently on my family's plan. Can I leave the family plan and open a new line for myself and trade in my iPhone 8 and still receive the $8

Questions

5

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I sent my trade in phone to the wrong address

I made a mistake shipping my trade-in back to AT&T, I sent it to the return center instead of the proper facility. Is retrieving my old device no

Questions

3

0

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AT&T still has not Responded

I have DirectTv and had an issue with my dish, while the tech was at my home fixing the problem a Att sales rep Frank D******* came to my door inquiri

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3

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Order Cancellation

Why my order is taking too long to be cancelled? Every time I call AT&T support they say the order will be cancelled in a couple of hours but ord

 posted 

7 days ago

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Last response by 

CarlosPolastro 

4 hours ago

Questions

12

2

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