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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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I’ve called several times customer service

Please don’t cancel our agreement. I really need my phone service. I’ve called you several times and waited several hours on all the numbers you wante

 posted 

an hour ago

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Last response by 

33 minutes ago

Customer Service. New Customer Here

Please Help Me

 posted 

an hour ago

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Last response by 

an hour ago

Customer Service You wanted Me To Contact you. I’ve tried and still trying

Please I’ve called all of your several numbers. I’ve waited several hours. You claim you will cancel my service if I don’t contact you. I’ve been tryi

Customer Service?

Help Me Please

Customer service

I placed a new order on March 27 and have never been able to reach customer service. I can reach regular employees that can’t help me. I’ve been on ho

Transfering number to a new sim

I have purchased a new sim from a different carrier. I like to keep my current number though. In doing so I need of an account number and a account pi

 posted 

3 days ago

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Last response by 

2 hours ago

Insanely bad customer service experience.

Phone completely died 5 days ago. Attempted to contact AT&T to figure out my options. Was disconnected while on hold at least 5 times and spent hours

 posted 

3 hours ago

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Last response by 

3 hours ago

Switching upgrade to another line on the same account

My wife has an upgrade available and I want to use it for MY number and not hers. Can this be done?

 posted 

3 days ago

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Last response by 

3 hours ago

Cannot change Caller ID display

I've called AT&T multiple times about his issue. I cannot get it resolved and I am almost ready to cancel that line and start a new line of service. A

 posted 

5 years ago

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Last response by 

3 hours ago

Can't reach anyone for customer service

My daughter's cell phone is disconnected. When I try to reach customer service, there is no number available, the 611 line isn't active, and there is

 posted 

3 days ago

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Last response by 

3 hours ago

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