Learn how to best manage your wireless service and account.
I need a new SIM card for a new phone!
My phone got lost in a river a few days ago and I need to report that SIM card as lost, as well as needing to order a new nanoSIM for my new phone.
I upgraded my phones and there’s an upgrade fee for each phone. I can’t afford to pay for the upgrade fee right now. Is there any way to waive the upg
Cannot get my voicemail help?
How do I stop shipping and get curbside pickup instead. As shipping split the order and is taking over a week
Promised A Monthly Rate By An Integrated Home Solutions Expert
Hello, I don't know where to turn for help so I'm sending this message. I was promised a specific monthly rate for switching my wireless plan from Ver
Impossible to resolve?
A while back I spent, I think about a month, trying to get a line added. The longer it took and the more customer service screwed up because the peopl
Placed a wireless order for 2 new Apple Watches on 6/14/2020 and they are still in a 'In Progress' status?
I placed an order on 6/14/2020 and both watches showed be on order. One with a delivery date of 6/29 thru 7/6 and the other with a delivery date of 7
AT&T offered an upgrade with no charge, but went ahead charged?
AT&T offered 1/2 price on a new phone, but only gave a credit of $10 per the life of contract of the phone. Don’t fall for 1/2 price phone deal. Also
[email scrubbed] asking for information for IRU discount and I verified in the store already.
Account history with imei detail.
The account history page only list phone number but not device imei. How do i get a more detail account history that includes imei association with a