Skip to main content
AT&T Community Forums
Announcements
Learn how to Get the iPhone 12 Now!
Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

22.3K

T
I sent my trade in phone to the wrong address

I made a mistake shipping my trade-in back to AT&T, I sent it to the return center instead of the proper facility. Is retrieving my old device no

Questions

1

0

0

AT&T still has not Responded

I have DirectTv and had an issue with my dish, while the tech was at my home fixing the problem a Att sales rep Frank D******* came to my door inquiri

Questions

2

0

0

Order Cancellation

Why my order is taking too long to be cancelled? Every time I call AT&T support they say the order will be cancelled in a couple of hours but ord

 posted 

7 days ago

 • 

Last response by 

CarlosPolastro 

an hour ago

Questions

12

2

0

Warning about recent ATT Trade-in scam for the recent Note 20 promotion

I want to share my story and warn others to go check the status of their trade-in for those who think they are getting the $1000 bill credit under the

 posted 

5 days ago

 • 

Last response by 

r6baird 

5 days ago

Questions

67

8

Samsung Note 20 Ultra Trade-in Issues

I traded in my Galaxy S9+ for an Ultra. I returned my Galaxy in the box that came with the Ultra and affixed the return label that came with the Ultr

 posted 

a day ago

 • 

Last response by 

gupter 

2 hours ago

Questions

6

1

0

ordered online

I switched my service provider to at&t and then they sent me an email stating that it was cancelled because they could not confirm my identity. I

 posted 

4 hours ago

 • 

Last response by 

JefferMC 

3 hours ago

Questions

8

1

0

Phone Upgrades

I have been trying to preorder the iPhone 12 for DAYS now. My account says I have two eligible upgrades. I click on the link to upgrade and then the s

 posted 

5 days ago

 • 

Last response by 

ATTHelp 

4 hours ago

Questions

30

5

0

Starting a new account without getting a new number

A family member and myself are currently under my father's plan. We would like to start our own account under my name as well as getting new phones wh

 posted 

18 hours ago

 • 

Last response by 

lizdance40 

6 hours ago

Questions

15

4

0

How do I start a postpaid account

Need a post pay account started for fiance and Afghanistan

 posted 

14 hours ago

 • 

Last response by 

lizdance40 

6 hours ago

Questions

8

1

0

Rewards Visa

The promotional offer I signed up for was online only, but when I tried to set it up it wouldn't work due to some issue with verification. I called cu

Questions

3

0

0

Get started...

Ask a new question

Pinned posts