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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

17.8K

Cancelled AT&T wireless but can't get pro-rated refund

On June 9, 2020, my AT&T wireless account for two lines was terminated and transferred to another provider. The pay period 5/29 thru 6/28 was paid for

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Are AT&T stores really not “AT&T”?

At this point I can only say we were lied to and apparently no one cares.  I even have the deal we agreed to in writing from the store employee. I was

 posted 

6 hours ago

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Last response by 

5 hours ago

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How Do I get AT&T to respond to my billing issues

I have had billing issues with AT&T dating back to December 2015.   I have written letters, I have called, I have conducted live chats - and nothing.

 posted 

3 years ago

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Last response by 

6 hours ago

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Unlock iPhone

I am trying to unlock an older iPhone which I haven't use in a while. The unlock site says I owe for the phone, but ATT has no record of a balance on

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No Billing Info Online or in App

I cannot access my wireless bill in the app or online anymore.  Stopped a few months ago. I can see all my devices fine, just can't see bill or manage

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Outstanding bill

Apparently I have an outstanding bill. I would like to get this taking care of. How do I go about finding out how much it is?

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How can I get better service from AT&T? Who can I speak to? Has anyone had success in dealing with AT&T to resolve billing issues?

Few issues here... 1.  I was quoted a service plan in the store with the promise of buy one get one free phones.  I even have the hand written plan de

 posted 

6 days ago

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Last response by 

9 hours ago

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Why does support lie about plan costs?

6/30 @ 11:25 I started a chat with support (Patricia) based on what I saw on the ATT site. It seems I could upgrade my plan for $10 per line, but then

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Not accepting my payment

Hi I have had autopay for years, now it will not let me pay because there is a block on my account. The block is unfounded. I called several times and

 posted 

a day ago

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Last response by 

12 hours ago

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