For the latest on our response to Coronavirus (COVID-19), click here.
Learn all about about your wireless bill, usage, and payments.
How much does it ACTUALLY cost to change my data plan?
Right now I’m paying $70/mo for 9gb of data and I’m looking to change it to the Unlimited Extra plan for $75/mo. When I go to “read the legal stuff” i
no way to request refund of credit balance
I was on the phone for 47 minutes (two reps from overseas) and then my cordless phone went dead so I wasn't able to talk to someone to assist. I canc
What happens to the account when the account holder dies.
My mother was the primary owner of the account she passed away what happens if a family member does not take over the account?
Cannot change billing address
I have been unable to change my billing address on my account for the past three days. I keep getting the error message "We apologize for the inconve
Disappointed Customer of 20 Years
Oh where do I start? I have been a customer of AT&T wireless for almost 20 years, longer if you count Houston Cellular before they were bought over b
I am not getting $700 BOGO credit after being told I was eligible for it
When the new iPhone XS Max came out in September 2018 AT&T ran a Buy One Get One promo (not for XS Max, BOGO was for iPhone 8). I called customer ser
I absolutely hate AT&T!!! Biggest scamming lying company Ever!! What is wrong with you?
I wish I never would have signed up with your company and will let everyone I know know how horrible it is. I have been lied to so many times and it s
is there a customer service email
no one answers the phone and i leave messages and even walked into the store to talk to a manager and they just refer me to the customer service line
You should be ashamed of yourselves
Since may of last year you have charged me 30 dollars a month on both of my bogo phones. I have been lied to over and over and over again, and told th
Still charging my money when i changed to other sim card
Why is it still charging me money while I already stopped using it and change to other SIM card from other company???