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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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CUSTOMER SERVICE ANSWER YOUR PHONES!

I have been trying to reach customer service for 9 days (I work full time) and I have been on hold for over 90 minutes each time. When I do finally re

Questions

49

10

How to find status of iPhone trade in?

I sent in my iPhone for trade against upgrade, but see no credit on the bill.

Questions

1

0

0

Change my personal wireless account to a business wireless account

I been with AT&T for over 2 years and I tried to change my account from a personal account to a business account since I’m running a business now

Questions

1

0

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Beware Teachers! The Teacher Discount is a myth.

My wife and I have been with AT&T since '08, always paid our bills on-time, and have three (3) lines of service. In August '20, I attempted to

 posted 

2 hours ago

 • 

Last response by 

skeeterintexas 

39 minutes ago

Questions

9

4

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Billing Bamboozle

I just finished a long conversation with a customer support person to set up 5G service. When all was said and done, she quoted me a "5G" plan that w

 posted 

2 hours ago

 • 

Last response by 

sandblaster 

an hour ago

Questions

11

1

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USPS don't know where is my package

I left the package at a USPS for them to ship it and they claim that they never received the package and that they are investigating but nothing has h

 posted 

4 hours ago

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Last response by 

frivera336 

2 hours ago

Questions

7

2

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Accepted Solution

Official Solution

Closed

I buy the iPhone that still on carrier lock status and I live in Thailand.

I want to do carrier unlock for this iPhone or do something. I don’t know where is AT&T agent in Thailand. Your unlock website told me that I have to

 posted 

a year ago

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Last response by 

MicCheck 

2 hours ago

Questions

4.3K

10

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Customer service

I called you because you are my internet company and offered me phone service. I arranged for landline service, was given a phone number, and was told

 posted 

3 hours ago

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Last response by 

MicCheck 

2 hours ago

Questions

6

2

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reward card

I was told when I signed up that I would receive a 250.00 credit card. Why is it only 100.00?

Questions

2

0

0

Billing problem

Hi I ordered a mobile hotspot to use at my home based on the coverage map on your website. There was actually no coverage at my address and I took it

 posted 

17 days ago

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Last response by 

sarakramvis 

3 hours ago

Questions

22

5

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