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Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Partially paying off installment plans

When a customer wants to pay a large portion, but not all, of an installment plan off, does the monthly payment amount decrease? Or, does the number o

 posted 

4 months ago

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Last response by 

MicCheck 

3 minutes ago

Questions

1.7K

5

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Switched service from Verizon with promise of 2 free phones from ATT and now am getting charged for these phones

We switched service from Verizon to ATT in July 2020 and were promised a lower monthly cost and 2 new free IPhone's. We were told that we would have

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Already called, 50% off discount on new phones somehow dropped off

So I bought two new phones in April with the 50% off discount which was applied for a few months but has dropped off since July payment randomly, have

 posted 

9 hours ago

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Last response by 

lizdance40 

2 hours ago

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11

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covid 19 relief

is there a discount for customers that have tested positive for c9vid 19 and because of covid lost their jobs?

 posted 

4 months ago

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Last response by 

lizdance40 

2 hours ago

Questions

525

3

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Bill Pay-Wrong Number

Hello I sent my daughter into the store to pay on my number and she paid on her account. I had to pay again on mine because I tried calling 611 and co

Questions

7

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Mis-Lead Information

I was in a local BJS store on November 6, 2020. I was approached by a representative from Smart Circle Retail. They asked me who was my current carrie

 posted 

13 hours ago

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Last response by 

DavidRT 

9 hours ago

Questions

20

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WORST COMPANY

I have called 3 times and sat on hold for over 30 minutes each time for the representatives to tell me they are fixing my problem but it’s never fixed

 posted 

14 hours ago

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Last response by 

Constructive 

10 hours ago

Questions

23

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AT&T Messed Up - Charging Us For Almost a YEAR

Help. Help. Someone seriously. Please help. Almost ONE YEAR AGO (last Feb) there was a deal at AT&T if you add a line to your plan you get an iPh

 posted 

17 hours ago

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Last response by 

sandblaster 

11 hours ago

Questions

37

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Closed

How to email AT&T customer service

As a new AT&T customer, I'm thoroughly regretting going to this company. I have spent over 2 hours on the phone with customer service and at no point

 posted 

3 years ago

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Last response by 

Varalakshmi 

13 hours ago

Questions

7.9K

25

autopay/auto pay discount

Please clarify…I have received opposite answers with different reps. Since we get the retired employee discount, are we eligible for the autopay disc

 posted 

15 hours ago

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Last response by 

dpchamp 

14 hours ago

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12

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