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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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what is the shared plan charge of $39 and can I remove it?

Questions

8

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Collections

My phone plan got put on collections, my authorized user on the plan added several phones without my knowledge and I am working just currently in scho

 posted 

2 days ago

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Last response by 

2 hours ago

Questions

16

3

0

Sudden jump in my monthly price

I am an AT&T prepaid member. I have 3 lines bundled together and have been paying $90 a month for nearly a year. Before that, I had 2 lines bundled to

 posted 

4 hours ago

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Last response by 

2 hours ago

Questions

9

2

0

Accepted Solution

Official Solution

trying to pay bill with prepaid balance

more than enough in account to cover bill. checkout/payment options only include checking account and credit cards. the money is already in your websi

 posted 

2 years ago

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Last response by 

3 hours ago

Questions

241

8

0

Family account inquiries

Is there any way I could know my own billing information from my phone number if I am in a family account? I get a different bill every month. I never

 posted 

20 hours ago

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Last response by 

4 hours ago

Questions

19

2

0

How can I contact Att if my service is disconnected??

I paid my bill this weekend, and today my service is off. I cannot contact a real person and 611 is useless!

 posted 

2 years ago

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Last response by 

4 hours ago

Questions

259

2

0

Never got the promotion promised during black friday 28 Nov -2019 for free iphone 11 !! Most Horrible customer service ever !!

Hello   I transferred over my number to  AT&T attracted by the promotion that the online chat agent promised me ; I have the chat records with me; the

 posted 

7 days ago

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Last response by 

4 hours ago

Questions

16

1

0

Why have I been on hold for 35 minutes to talk to the credit department

Been on hold for 35 minutes waiting to speak with the credit department

 posted 

6 hours ago

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Last response by 

4 hours ago

Questions

8

2

0

Continued harrassement about bill and cancel date.

I called ATT and cancelled my mobile phone service on July 27, 2019.  When I called I told the ATT agent to cancel as of today.  ATT billed me for ano

 posted 

10 hours ago

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Last response by 

5 hours ago

Questions

21

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Payment arrangements

Due to financial hardship come June 30, 2020 I am unable to pay half of my past due balance and will not be able to pay anything on it until the secon

 posted 

10 days ago

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Last response by 

6 hours ago

Questions

35

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