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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Feel your frustration

Happens too often to us consumers

Questions

6

3

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Why is the 55 Unlimited Plan only available to customers who live in Florida?

Shame on you AT&T. You are discriminating against me because I live in Pennsylvania.  I guess it's time to look for a new wireless carrier.&

Questions

6

1

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Billing statement for reimbursement

I have something called a combined account (family plan for wireless which includes my number plus 2 others from my family. For claiming a reimburseme

 posted 

3 days ago

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Last response by 

karthikd_ae 

an hour ago

Questions

16

6

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Promo deal not honored

I have been a At&t customer for 20 years, last April I received a promotional deal for the iPhone XR for 5$ a phone. I bought multiple phones for

 posted 

a day ago

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Last response by 

Sand2water 

an hour ago

Questions

26

6

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ATT Trade-In Program Promotional Card CANNOT be activated

Wondering if anyone else is having this issue - I traded in my iPhone and in return, I received an "AT&T Trade-In Program Promotional Card" (which

 posted 

16 days ago

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Last response by 

chandu1994 

an hour ago

Questions

24

1

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Upgrade fee refund (order got cancelled)

I ordered a new phone to upgrade my current phone and the order got cancelled because they couldn't confirm it was me. Well, they still charged me an

 posted 

2 days ago

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Last response by 

Threefer 

3 hours ago

Questions

10

2

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Forced into paying International plan. (Edited per community guidelines) waiting to happen

I live between 2 countries and I was forced to get an international plan even though I don’t need it. I have two cell phones, one for each country so

 posted 

9 hours ago

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Last response by 

Cynthiamercerc 

4 hours ago

Questions

19

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Whatts app is extremely reliable way to connect internationally

Most of Europe, Latin America and Asia use Whatts app as their main texting and international calling service. When I am in the US i use my whatts app

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5

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Am I automatically charged roaming in Brazil?

On a previous trip to Mexico i was charged roaming fees. I am in Brazil and accidentally turned off my airplane mode and I saw my phone had no service

 posted 

7 hours ago

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Last response by 

sandblaster 

6 hours ago

Questions

7

1

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Accepted Solution

Official Solution

Bill Due Date Change

Hello, my name is Kasey. I am wanting to move the date my bill is due permanently towards the end of the month. Is there a way for me to do that? Than

 posted 

a year ago

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Last response by 

sandblaster 

7 hours ago

Questions

3K

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