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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

15.2K

Spring mobile through AT&T does anybody know it’s spring mobile is

Spring mobile through AT&T does anybody know it’s spring mobile is I found it on our bank statement and I have no idea what it is I tried to look it u

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Today at 6:03 PM

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Last response by 

37 minutes ago

Accepted Solution

Double Charged

I changed my service the first day of the new cycle to the 150.00 3 line unlimited but when the bill came in I was charged for a full month at my old

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3 days ago

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Last response by 

44 minutes ago

Why I am Getting Billed for "Free" Phones?

We got a deal, free iPhone 8s, with only tax. We paid the tax, but I am receiving bills with phone installment charges.  Phones are showing installmen

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2 months ago

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Last response by 

51 minutes ago

Data Throttling Refund - Originally showed +$130.00 Credit On my Account! NOT ANYMORE!

With the data throttling refund, on 2/4 my account showed a refund of +$130.00. I was surprised by the amount and happy to see and assumed I didn't ne

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58 minutes ago

Check your bill! ATT SCAMMING CUSTOMERS

AT&T is trying to SCAM its customers!!! CHECK YOUR BILL!!!!! They are trying to get me to pay for wireless cell service that I cancelled in APRIL!!!wh

 posted 

2 years ago

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Last response by 

Today at 7:08 PM

Accepted Solution

Official Solution

Unauthorized in-flight wireless charges

Have others been surprised by unauthorized in-flight wireless charges from AT&T? I got charged $128 for in-flight wireless on a Lufthansa flight from

 posted 

2 years ago

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Last response by 

Today at 6:31 PM

What is shortcode 89361

89361 is appearing on my cell bill- what is it?

 posted 

3 years ago

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Last response by 

Today at 6:03 PM

Billing Customer Service

My calls to customer service have gone nowhere and chat hasn't been great either. What are the best ways to get results when dealing with ATT?I've rec

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4 days ago

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Last response by 

Today at 4:38 PM

Prepaid charges when on airplane mode

We had a big problem when we first signed up for the 25c /min prepaid plan. ~70 messages or calls a day! I had to leave phone turned off or on airplan

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1 week ago

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Last response by 

Today at 1:55 PM

Accepted Solution

Official Solution

Does it matter when I change my plan?

I am in America and I have auto-renewal for a $45 plan with AT&T but it ends up being $40 because of autopay. I was looking at the types of plans avai

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2 years ago

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Last response by 

Yesterday at 5:24 PM