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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

17.8K

Cancelled AT&T wireless but can't get pro-rated refund

On June 9, 2020, my AT&T wireless account for two lines was terminated and transferred to another provider. The pay period 5/29 thru 6/28 was paid for

Questions

39

15

0

Rep provided false information about bill amount

I have a text message sent from AT&T stating my account would be adjusted to a specific amount and now its been a couple days I have been waiting for

 posted 

6 years ago

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Last response by 

2 hours ago

Questions

297

3

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Discounts

Why is it that doctors and nurses get the discounts, but the radiology department who takes the imaging ordered by the physicians which requires up cl

Questions

5

0

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Misinformation from AT&T customer service rep about prorated refunds

I was thinking about switching to a different carrier, and called the AT&T loyalty department to see if they can find a cheaper plan that worked f

 posted 

7 hours ago

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Last response by 

2 hours ago

Questions

18

7

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Unauthorized payment

How do I stop the "auto pay" from taking money from my credit card for an old number I NO LONGER USE? This has been going on for the last 6 months.. H

 posted 

4 hours ago

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Last response by 

3 hours ago

Questions

5

1

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Representative outright lied about charges

When I activated my account for a hotspot device only the agent told me the plan I was signing up for was unlimited and that speeds would slow down af

Questions

11

0

0

Trade-In Issue

I am having kind of similar problem I did a trade and mail back my phone back in April 23rd til this day they have not received it and are charging me

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4

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Free phone scam

Scam! Why are you charging me for a phone that was free with the purchase of another! Constant problems with at&t!!!!I want this fixed!

 posted 

a year ago

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Last response by 

5 hours ago

Questions

574

12

0

Automatic Draft

When I set up my account at AT&T store I set up automatic draft. I don’t want to pay my bill twice. Can you check on that?

 posted 

6 hours ago

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Last response by 

5 hours ago

Questions

4

1

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Call log

We have been on the account for this time. If you looked at mine and the other user our data calls and text have been logged for everything

Questions

4

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