Skip to main content
AT&T Community Forums
Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

17.1K

Where to write a review on AT&T

AT&T attempts to win customers with super low and affordable data plan, but no changes to its customer support. Over the course of three days, I spoke

Questions

2.8K

48

Incorrect billing for 2018 bogo promotion

On May 26, 2018, we were told by the ATT store manger that the buy one iPhone get one free would apply if we purchased a Directv contract. We purchase

 posted 

13 hours ago

 • 

Last response by 

3 hours ago

Questions

11

3

0

Accepted Solution

How in the world does my average bill go from...

Ok..I have the Unlimited Starter plan.  My average bill monthly after paperless bill/autopay is $70.  I lost my phone and had to cash in my upgrade an

 posted 

7 hours ago

 • 

Last response by 

5 hours ago

Questions

17

1

0

Accepted Solution

VERY DISSATISFIED CUSTOMER

I am EXTREMELY dissatisfied with the lack of customer service, follow through, and follow up, I have received from AT&T.  My phone number is (Edited a

 posted 

2 days ago

 • 

Last response by 

14 hours ago

Questions

37

2

0

AT&T lost phones I sent through the mail for a trade in

1.      In January 2020, I switched my phone carrier from Sprint to AT&T and was told by a representative that if I trade in four iPhone XRs and one i

Questions

2

0

0

Major billing issue + customer support complaint

This entire venture has stressed me out pretty bad so i i fifigud i'd reach out on the forums and see if there's any insite   I started this issue off

 posted 

18 hours ago

 • 

Last response by 

15 hours ago

Questions

16

1

0

Horrible Customer Support at AT&T, moving to Verizon

Back in the Fall of 2019, AT&T was running a Buy One, Get One Free promotion on the iPhone11.  I wanted to upgrade two phones on my existing plan.  Th

Questions

16

1

0

Billing

What happens if AT&T dont want to work with you Ive tried calling and explainging that i have been affected with this horrible pandemic Covid-19 i jus

 posted 

2 days ago

 • 

Last response by 

19 hours ago

Questions

28

1

0

late payments

a little heads up that late payments will not be a thing!! you charged me $5 and never sent out info that you were going to start charging for late pa

 posted 

21 hours ago

 • 

Last response by 

20 hours ago

Questions

13

2

0

Accepted Solution

Payment arrangements

I made A payment arrangement to pay 75 yesterday and balance late in July.  I paid 75 and they turned me off and I have corona virus.   How can I get

 posted 

a day ago

 • 

Last response by 

a day ago

Questions

24

1

0

Get started...

Ask a new question

Pinned posts