Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Ready to ask the community a question?  Get started...
Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

15.6K

Settlement Credit

I have had an "Alert" on MyAT&T for about 6-8 weeks saying that I'll receive a credit for a Data Plan Settlement by 3/3/20. My new bill posted 3/21/20

Settlement Credit

I got a notice that I'd be receiving a credit for their data plan settlement by March 3. No credit showed up by then so I thought it would be on the n

 posted 

9 days ago

 • 

Last response by 

an hour ago

transfer billing by tomorrow

I was laid off from my company which currently pays for my phone plan. I'd like to open an ATT account and transfer the billing to me. How can I get a

 posted 

3 days ago

 • 

Last response by 

3 hours ago

Over billed by att wireless for $350 - Passport plan

Hello Everyone,Last December my son went overseas so I enrolled him in a passport plan worth $70. The next day he informed me that the number of gb f

 posted 

3 days ago

 • 

Last response by 

3 hours ago

Error [OR-DVASA2-02]

I have received this message, "Error [OR-DVASA2-02] YOUR ACCOUNT ISN'T ELIGIBLE FOR MOBILE PAYMENT SERVICE. CALL YOUR MOBILE OPERATOR". Each time I

AutoPay delayed setup

When setting up my AT&T wireless account, I opted for AutoPay and paperless billing when setting up the account. When I was checking the account today

delay in applying credits for autopay and multiple lines

So while i've been looking at making an upgrade as my phone is due I see there is a plan called unlimited starter that is actually a 20$ savings over

 posted 

6 hours ago

 • 

Last response by 

5 hours ago

Switch Plan

Can I switch Out of My Unlimited Next plan to a lower data plan since I don’t need all the features. I am still paying on my current phone as well

 posted 

7 hours ago

 • 

Last response by 

5 hours ago

IPhone 8 trade in issue

I upgraded my phone. There was no deal. I got my new phone on Saturday Nov 6, 2019 from Sam’s. I was told by AT&T Representative that I had the Next p

Accepted Solution

Official Solution

Scam

we accidentally overcharged your phone bills past 4 months. Please accept our apology and this iPhone 11 as a compensation a5ev.info/UdjciT6wtU

 posted 

5 days ago

 • 

Last response by 

6 hours ago

AT&T TV – All Your Entertainment In One Spot.  Learn more…