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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

16.7K

Billing Escalation for my account.

Me and My wife switched from AT&T Pre-paid to post paid after we were sold an upgrade offer plan on December 12, 2019 from AT&T storeGeorgia Tech, Atl

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4 days ago

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Last response by 

an hour ago

BEWARE - AT&T does not honor advertised promotions on their website

On Jan 28, 2020, I saw a promotion on AT&T's website that you could get the iPhone XS for only $10 per month for a total of $600 in bill credits by ju

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14 hours ago

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Last response by 

an hour ago

Upgrade plan

I am trying to change my plan and I keep getting the message "we didn't expect this to happen please try back later"

 posted 

2 days ago

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Last response by 

2 hours ago

Charges for a phone I don’t have.

For the last two months we’ve been charge for a phone that we do not have. Called loyalty/retention services and was put on hold for over an hour twic

 posted 

a year ago

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Last response by 

6 hours ago

I canceled my FirstNet Service

Hello,I amHoping for some assistance with billing. In February I purchased the new iPhone 11. In store I was told to sign up for FirstNet because I am

 posted 

12 hours ago

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Last response by 

10 hours ago

Incorrect billing

I added a line in Dec 2019 with promotion free Iphone 8.From Jan 2020 iphone 8 has been charged. I have been calling for the past 5 months, each time

At&t help

How can i contact at&t customer service??

 posted 

15 hours ago

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Last response by 

15 hours ago

overcharge, bills I don't own

how can i send at&t a note since they can't work with me or solve my problem on the phone. I get tossed around to about 5 or 6 reps and in the end put

Accepted Solution

Switching Wireless Plan to Unlimited Elite

Hey, I was looking to switch the Unlimited Elite plan and saw that discounts will apply after 2 billing periods for autopay & paperless discounts, but

 posted 

18 hours ago

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Last response by 

17 hours ago

Accepted Solution

Why does ATT lie about fees and rob from your account?

Your loyalty department lied and doubled my bill when I called to reduce it because of covid. I had to cancel my account over it so I wasn’t locked in