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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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THE FALSE OF DEGRADING A TRADE-IN 7PLUS BY AT&T STORE OR THE TRADE-IN DEPARTMENT?

First of all, I have say that I am the authorizer of everyone in my line. And I was in every scenario that I am going to write down here. AND AT&T

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3

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Accepted Solution

Official Solution

Billing Issue

I switched to AT&T recently and was quoted $40 per line on Unlimited Extra with two phone lines and two watch lines. After checking my account, I

 posted 

a day ago

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Last response by 

dudwoman63 

2 hours ago

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124

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Changing data plan, then changing back.

I have a need to change my data plan for a single month, then drop back to my original plan.The reason is that I anticipate the need for more data usa

 posted 

3 years ago

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Last response by 

Davestv 

3 hours ago

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839

4

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Bad Business

I have DirectTv and had an issue with my dish, while the tech was at my home fixing the problem a Att sales rep came to my door inquiring about my ser

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3

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Verifying my identity

my online or was canceled because it couldn’t verify my identity. How do I resolve this without having to pay again and getting my credit ran twice? M

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2

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False advertisement and now store is shut down

  I bought new device on 7/3/2020 samsung s20. I informed if i add new line i would get credit $550. so i get a new device even though i wanted

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11

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Upgrade Credit Need Packing Materials

I received my IPhone 12 from AT&T Sunday night with delivery from Enjoy. I didn't request setup because it was late at night.  Anyway, I'm s

 posted 

10 hours ago

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Last response by 

Constructive 

9 hours ago

Questions

5

1

Accepted Solution

Official Solution

Reduced Rate Suspension

Hi, I requested for reduced rate suspension in August this year and I was told that I would be billed a monthly recurring charge of $10.00. However, m

 posted 

2 days ago

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Last response by 

ATTHelp 

10 hours ago

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18

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Upgrade promised free phone

Took advantage of promotion for free Samsung S20 Note with trade in and upgrade third bill still being charged and tossed from department when I call

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7

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Promotion Credit for Trade in Phones still not issued

I have an issue about my promotional credit not being issued and was escalated to the Manager by sending an email from the AT&T Loyalty Department

 posted 

12 hours ago

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Last response by 

Lockdowncraziness 

10 hours ago

Questions

8

1

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