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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Deceptive Billing Practices

Hello, and screw you ATT. You have FRAUDULENTLY inflated my bills beyond the agreed upon amount. You are deceptive con artists and your business pract

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Server

Why is my phone off

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Charged for international calls I did not make!

I got an alert for a 13.00 charge on my bill for a 7 min international call I did not make. I called and was told I had to pay it because it came from

 posted 

3 years ago

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Last response by 

mmfletch 

3 hours ago

Questions

15.8K

60

Charged full price for replacement device even tho att has gotten the device.

This has been the biggest nightmare for me. A very very loyal att customer. I did everything in my power and provided att information every day this p

 posted 

10 hours ago

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Last response by 

Danson420 

6 hours ago

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Accepted Solution

Official Solution

Changing my phone number

Will calls/texts from my previous number still appear on my bill if I change my phone number?

 posted 

2 years ago

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Last response by 

Aclara21 

8 hours ago

Questions

9.3K

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Cellphone upgrade with promotion with trade in

Hello, I was offered a promotion in which I traded in my old phones to get credit towards an upgrade with the samsung galaxy note ultra. Now I rec

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billing errors on my account

My account was charged $30 for upgrade in Dec. also recurring charges of $ 8.99 and $ 6.01, for insurance that I never asked or signed for it. Please

 posted 

9 hours ago

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Last response by 

Juniper 

9 hours ago

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Wireless billing issue

I have two lines used by my wife and me. We have been charged for Long Distance International calls in the past month dialed by mistake. I had multipl

 posted 

12 hours ago

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Last response by 

lizdance40 

9 hours ago

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16

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Accepted Solution

Overcharging us

Spend hours every month explaining that we only use 4 lines, then I’m told at the end of every 1-2 hour wait on a phone that the three extra lines hav

 posted 

a day ago

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Last response by 

lizdance40 

12 hours ago

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Prepaid to postpaid

I have been a prepaid customer for years I know would like to switch to a postpaid family plan and take advantage of their current phone deals. I was

 posted 

21 hours ago

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Last response by 

lizdance40 

12 hours ago

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9

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