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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

17.8K

Complaint against employee

Hello, I'd like to file a complaint against one of your employees. How can I do this?

Questions

1.3K

10

0

Equipment Billing Issue

i upgraded and added a line of service to get a promo of the iphone for 11 a month. Nothing told me i had to be on a certain plan when i activated and

 posted 

2 hours ago

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Last response by 

an hour ago

Questions

6

2

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Monthly Access Charge?

New customer, and I see a previously-undisclosed-to-me charge for "Access for iPhone 4G LTE w/VVM" that is separate from my actual plan charge for "AT

 posted 

a year ago

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Last response by 

3 hours ago

Questions

3.4K

6

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What does customer service mean (was: Why does support lie about plan costs?)

6/30 @ 11:25 I started a chat with support (Patricia) based on what I saw on the ATT site. It seems I could upgrade my plan for $10 per line, but then

 posted 

20 hours ago

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Last response by 

3 hours ago

Questions

19

4

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Cancelled AT&T wireless but can't get pro-rated refund

On June 9, 2020, my AT&T wireless account for two lines was terminated and transferred to another provider. The pay period 5/29 thru 6/28 was paid for

 posted 

13 hours ago

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Last response by 

5 hours ago

Questions

18

4

0

Installement Plan

I recently purchased a new phone on an installment plan of $1 a month for 30 months (it was a promotion). If I pay the phone off will i pay the $30 or

Questions

5

1

0

Accepted Solution

Are AT&T stores really not “AT&T”?

At this point I can only say we were lied to and apparently no one cares.  I even have the deal we agreed to in writing from the store employee. I was

 posted 

14 hours ago

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Last response by 

13 hours ago

Questions

12

1

0

How Do I get AT&T to respond to my billing issues

I have had billing issues with AT&T dating back to December 2015.   I have written letters, I have called, I have conducted live chats - and nothing.

 posted 

3 years ago

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Last response by 

14 hours ago

Questions

92

2

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