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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Att is a scam

I returned a Note 10 plus and the samsung active 2 watch at the same time funny how they got the watch but not the phone now im still being charged fo

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Collection notice sent to me

An email was sent to me stating that my account was in cancel status, and I had been sent bill. If I did not pay bill it would be turned over to a col

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Problems with Address Change

I am trying to change my address on my AT&T account to my new home address.  It is a new house on a new street.  when I try to enter the address it te

 posted 

2 years ago

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Last response by 

Loganzane 

8 hours ago

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147

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Store trade in and still being charged

I traded a phone in at the store and just realized they are still charging me. What can I do about this?

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Accepted Solution

Official Solution

Trade in 6s & 6s plus

Wondering about our trade in iPhones. First bill was billed a payment for new phones. Will I be credited? How long does this process take. Only reason

 posted 

a year ago

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Last response by 

Varalakshmi 

8 hours ago

Questions

1.4K

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EXCELLENT CUSTOMER SERVICE (ISSUES & CONCERNED WERE RESOLVED TO SATISFACTION)

9/23/2020 Online Forum Here are my timeline: 8/2/2020: I called 611 ATT tech support because my iPhone X was having problem. For some odd reason

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Rewards card balance

I activated my card but upon attempting to use it it declined, I then checked my card to see it had 0 balance when it should’ve been 100. please reso

 posted 

9 hours ago

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Last response by 

Varalakshmi 

9 hours ago

Questions

6

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Accepted Solution

I buyed a phone and when i tried to unlock i found installment plan isn't paid

Hi, what can i do if i buyed a phone from ebay, i'm not from USA and when i try to unlock, i found about installment plan. Is something that i can do

 posted 

12 hours ago

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Last response by 

lizdance40 

9 hours ago

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16

7

Account Unification

I called to add hot spot to my wireless account and now my Wireless and Directv accounts are unified WITHOUT my consent. I now have an inflated bill

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ATT rep changed plan WITHOUT authorization

Called and spoke with a rep yesterday. Did not change anything.  I was checking upgrade status.  Today my plan has been upgraded to a much

 posted 

2 days ago

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Last response by 

ATTHelp 

10 hours ago

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14

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