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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Equipment Fee

I just recently bought a new iPhone 8. My first months bill, was $70. This months bill was $128, "$51 extra for "equipment"" I have never gotten one

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12 minutes ago

where can I write a review of ATT?

I'm writing this in hopes of dissuading anyone considering a switch from WHATEVER company they are using, to ATT.  We just received our first bill, wh

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3 years ago

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Last response by 

Yesterday at 9:37 PM

Need copies of call logs from old bills

We switched from Att to Verizon a Couple monthe ago after being long time customers. I need copies of my phone logs for a Six month period mid 2018 t

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Yesterday at 12:20 AM

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Last response by 

Yesterday at 9:21 PM

Charged for international calls I did not make!

I got an alert for a 13.00 charge on my bill for a 7 min international call I did not make. I called and was told I had to pay it because it came from

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2 years ago

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Last response by 

Yesterday at 7:06 PM

Free phone from AT&T

Last December I went to a AT&T store to get a battery for a old apple phone which was going to cost me $50 to $60. I was told they were offering a co

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Yesterday at 6:06 PM

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Last response by 

Yesterday at 6:54 PM

Unfortunately, we are unable to transfer you to a specialist at this time

I am trying to talk to a representative over chat but anytime when i tried to chat to some one, i am getting this message " Unfortunately, we are unab

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Yesterday at 5:16 PM

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Last response by 

Yesterday at 6:51 PM

Can't access online account 7 days after switching to different carrier

Hello, We just switched from our AT&T wireless plan last week and neither my husband nor I can get into the AT&T account online to check on a final bi

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2 years ago

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Last response by 

Yesterday at 6:46 PM

Unlimited and more plan Group charge

I talked to the representative about the Unlimited and More (not Premium) on the PHONE regarding how much the charges would be for 2 people on the pla

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11 months ago

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Last response by 

Yesterday at 6:40 PM

iPhone shows as returned, says Customer Service, time and time again. AT&T now sent my $600 bill to collection agency!

Now when I call in to AT&T I get connected right to their Collections Department. I have been refusing to pay off a $600 bill which is the remainder o

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Yesterday at 4:18 PM

Ported account only 7 days into cycle

Billing cycle started December 2nd and numbers ported Dec 9th. Att billed for entire month of December and now an erroneous bill for January. Customer

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Yesterday at 4:01 PM