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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Unauthorized in-flight wireless charges

Have others been surprised by unauthorized in-flight wireless charges from AT&T? I got charged $128 for in-flight wireless on a Lufthansa flight from

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2 years ago

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Last response by 

15 minutes ago

Received error when updating wireless billing email address

I received the following error when attempting to add a billing email address to go paperless: We cannot find a match for the information you entered.

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Yesterday at 2:13 AM

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Last response by 

Today at 4:17 PM

13 txt total back and forth with a # detailed call log shows 27

I have 13 messages total between my # amd another. The detail call log shows it as 27 total messages. None of the messages from me are over 160 charac

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Yesterday at 1:42 AM

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Last response by 

Today at 3:47 PM

Billing and customer service is the worst

Go somewhere else AT&T is a rip off

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Today at 3:07 PM

where can I write a review of ATT?

I'm writing this in hopes of dissuading anyone considering a switch from WHATEVER company they are using, to ATT.  We just received our first bill, wh

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3 years ago

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Last response by 

Today at 3:03 PM

Ongoing Billing Issue

Hello, Did the BOGO deal in June, 2018. It is now 2020 and we’ve had to call AT&T every month since July, 2018 to issue the credit for the BOGO deal

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3 days ago

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Last response by 

Today at 2:16 PM

taxes on att next

ok, maybe i missed it. But i keep hearing zero down. then the fine print or fast talk says taxes due upon getting this FREE PHONE. what taxes. sales t

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6 years ago

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Last response by 

Today at 1:44 AM

Charged for Returned Next Plan Trade In

Like a lot of others on here, I’ve been a loyal AT&T customer my entire adult life. I upgrade to the new iPhone every single year using the Next Plan.

 posted 

Today at 1:40 AM

upgrade question

I guess I don't fully understand the ATT upgrade procedure. In November, I paid $54.21 to ATT to allow me to upgrade before the 24-month period. I the

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Yesterday at 9:31 PM

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Last response by 

Today at 1:28 AM

I am not getting $700 BOGO credit after being told I was eligible for it

When the new iPhone XS Max came out in September 2018 AT&T ran a Buy One Get One promo (not for XS Max, BOGO was for iPhone 8).  I called customer ser

 posted 

1 year ago

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Last response by 

Today at 1:17 AM