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I have a $25 monthly prepaid plan and I made a $300 up front payment. I need an invoice of such payment. Thanks
Cannot get line agents to remove erroneous charge
Hello AT&T Customer Care,I've been trying unsuccessfully for weeks (and hours of phone calls to line agents) to get AT&T to remove an erroneous charge
How to file a complaint
I have tried several times to file a complaint and I always get the run around. I am very unsatisified with my service.
Worst customer service
Have requested to add world connect plan in Jan. Agent confirms that the feature added to my account. Started using it based on good faith . I was ove
Overcharge on bill
I bought an iPhone 8 for my brother (who is partly disabled) on my family plan. He was unable to use it and I returned it to an AT&T store in downtown
NEED HELP to ESCALATE my painful experience with AT&T
Hi, Can someone provide me where I can escalate on my issues which is never resolved by any AT&T rep. I am issues with the trade-in I did and my next
awful service, lie to customers
I started service with AT&T and when I came home I found there is no coverage with at&t at all - zero coverage. I tried to use wifi calling, but for t
100% increase in State, County and City Surcharges?
Has anyone else noticed a 100% increase in their wireless plans Surcharges? I’ve asked repeatedly for an explanation as to why the State, County and
What is the Access for Smartphone 4G LTE w/ VVM charge?
Infinite Loop When Trying To Dispute Charge
I called a bunch of Canadian phone numbers on my mobile phone thinking they were US numbers. I immediately called AT&T to admit my mistake knowing I