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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Statements

Do we get monthly statements?

Questions

4

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screwed up account

what do I do when all managers want to tell me to stick it where the sun don't shine when I am trying to get what a representative promised me over th

 posted 

2 days ago

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Last response by 

Lockdowncraziness 

5 hours ago

Questions

32

7

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Next Up

When I bought my phones I was told they were all on the Next Up plan and I would be billed extra 5 dollars monthly for each phone. Was going over bill

 posted 

7 hours ago

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Last response by 

Phone2011 

5 hours ago

Questions

10

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Accepted Solution

Estimated Sales Tax

I am looking at signing up for ATT and have selected the Samsung Galaxy A51 5G for $30 billed at $1 per month (retail $499), and then I see $45 for Es

 posted 

7 hours ago

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Last response by 

enderstao 

5 hours ago

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9

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Will I lose my bogo promotion If I upgrade my device?

I’d like to upgrade my phone but I’m currently getting device credits on my bill on another line on my account. Will I lose those BoGo credits for tha

 posted 

7 hours ago

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Last response by 

sandblaster 

5 hours ago

Questions

9

1

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False Promotion

I was at a Target a few weeks ago when an AT&T sales rep approached me and told me I could get an iphone 12 for FREE by switching my service to AT

 posted 

8 hours ago

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Last response by 

Constructive 

7 hours ago

Questions

16

2

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Accepted Solution

Official Solution

How can I view and pay my final bill?

I paid off my installment plan on 01.08.20 and cancelled services on 01.09.20. My billing cycle has ended on the 18th of each month for the past 10 y

 posted 

10 months ago

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Last response by 

sandblaster 

8 hours ago

Questions

222

4

0

Accepted Solution

Official Solution

Changing my phone number

Will calls/texts from my previous number still appear on my bill if I change my phone number?

 posted 

2 years ago

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Last response by 

Kaleridge  

9 hours ago

Questions

18.6K

11

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Trade in SCAM!!!

Ordered a new iPhone 12 mini using the advertised $700 iPhone trade in program. Verified my mint condition iPhone 8 was eligible for the trade in via

Questions

21

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Phone Log Request from April 2018

Hello, Could I please request a copy of my phone log from April 2018? I've since changed carriers so I am unable to log into the system to make the

 posted 

11 hours ago

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Last response by 

sandblaster 

11 hours ago

Questions

9

1

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