First, the sales rep misrepresented the free phone promotion. She said the phone we had could be traded in for a new iPhone 11 which we would get for

I never asked for a combined bill for my residential phone line and wireless service. And multiple times, it's created a nightmare when dealing with

So I went to the UK for 2 weeks recently, and on December 26 I called AT&T to see if I can have a ONE DAY activation for international calling/text. T

AT&T, Please explain to me why I am still not getting my bill credits for my second Samsung Note 10+ purchased in September of 2019. I followed the

I contacted numerous times at&t customer service also went to the store because I’m being charged for an iPhone I returned.I sent the receipt of the d

I have spent countless hours and multiple attempts on the phone and support chats with AT&T Customer Representatives, and have tried to get a plan tha

So, apparently after googling " att phones not being received back by mail", this is a very common problem!!! I upgraded my phone on Sept. 30th, 2015

I have a collection for a fraudulent account using my name.

I need to dispute and be reimbursed for 27-29 months of "Enhanced Mobile Insurance" that was supposed to be dropped from my account over two years ago

I've been asking for help with a billing issue for 75 days now (since 29OCT19). I've called, i've chatted, and i've given up hope of ever finding a de