Skip to main content
AT&T Community Forums
Announcements
Get to the head of the class with our Back to School deals!
Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

17.3K

P
Still receiving invoices for service that we tried to cancel in February

AT&T is still invoicing me for phone, internet and cell service, but we have cancelled our AT&T service.  I've been calling and writing since February

Questions

3

1

0

I was decived into paying for a "FREE" phone!

I accepted the offer for a "free" phone back in early April of 2020. Today I was told the phone was only free if I had upgraded my service to unlimite

Questions

2

1

Unapproved Increase in Bill

During my last billing cycle, ATT increased my wireless service bill by $141.36 which was paid since I subscribe to their auto-pay.  I never asked to

Questions

9

1

0

Overages Waived for COVID-19? -- not if you didn't find out about it in time.

I am a rural customer who relies on AT&T for internet (home phone) through a wireless internet device and plan.  Although similar to a hotspot, it isn

 posted 

a day ago

 • 

Last response by 

3 hours ago

Questions

22

6

0

Traded in iPhone 8 plus for promo credit. 7 months later, still no credit

So I've basically just accepted the fact that att straight up stole my ohone at this point. I traded in an iPhone 8 plus for a promotional 300 in bill

 posted 

9 hours ago

 • 

Last response by 

7 hours ago

Questions

8

2

0

Accepted Solution

Official Solution

Make payment arrangement

AT&T is closed now my bill is past due I do not want to get my phone turned off can I please go there tomorrow morning and pay the bill I need a payme

 posted 

9 months ago

 • 

Last response by 

14 hours ago

Questions

382

4

0

BJ'S ATT iPhone 11 on us -& 250 dollar gift card offer fraud

I met the ATT sales person in BJs store in Exton,PA on January 1st week. The offer was iPhone 11 on us with eligible iPhone trade. I took 4 lines , 3

 posted 

5 days ago

 • 

Last response by 

16 hours ago

Questions

27

5

0

Wrongful Charges on Account

Hi,    I'm writing to dispute wrongful charges that appeared on my account. The charge of over $200 dollars just because there was an accident with cl

 posted 

a day ago

 • 

Last response by 

17 hours ago

Questions

23

7

0

AT&T mistakenly cancelled my mobile number while I was traveling abroad.

I have an AT&T mobile share plan.  In my case, I have 2 phone numbers.  The first phone number (Which I have had for 12 years and use for my business)

 posted 

18 hours ago

 • 

Last response by 

17 hours ago

Questions

10

1

0

Att won't give me my refund

In May I started a new plan at att and ended up cancelling my order for the two phones I paid $800 and I still haven't gotten a refund for it

Questions

12

0

0

Get started...

Ask a new question

Pinned posts