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How can I get better service from AT&T? Who can I speak to? Has anyone had success in dealing with AT&T to resolve billing issues?

Few issues here... 1.  I was quoted a service plan in the store with the promise of buy one get one free phones.  I even have the hand written plan de

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Why does support lie about plan costs?

6/30 @ 11:25 I started a chat with support (Patricia) based on what I saw on the ATT site. It seems I could upgrade my plan for $10 per line, but then

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8

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Not accepting my payment

Hi I have had autopay for years, now it will not let me pay because there is a block on my account. The block is unfounded. I called several times and

 posted 

a day ago

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Last response by 

4 hours ago

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6

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Accepted Solution

Covid job loss

What are my options since I’ve lost work due to COVID 19?

 posted 

2 days ago

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Last response by 

5 hours ago

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18

3

Service Shutting Off

I think it's utterly ridiculous that AT&T is shutting people's phones off and charging late fees during this time. We all are struggling and I'm tryin

 posted 

11 hours ago

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Last response by 

5 hours ago

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18

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Bill not available for viewing on myAT&T.

When I log into myAT&T app and try to view my bill, it says my first bill isn’t available yet. I’ve had AT&T for many years so I don’t know why it’s s

 posted 

a day ago

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Last response by 

5 hours ago

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3

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Disconnect

I’ve called several times & have sit on hold up to an hour being transferred around & then hung up on.  Another occasion the operator heard my info &

 posted 

5 hours ago

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Last response by 

5 hours ago

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7

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Trade In Credits

I upgraded my phone in February 2020.  At the time, I was to have received a $600 credit for upgrading to the Iphone XS.  I mailed my phone back in pa

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6

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Protect Fee for 1

I pay $8.99/mo for “Protect Advantage for 1” on my phone, and those charges are clearly laid out on the website. Additionally there is a charge for $6

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5

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ATT Harrasses The Disabled

I have had time to reflect further on the details regarding that fateful day last April when I tried to buy a cell phone from ATT in West Seneca NY. 

 posted 

a day ago

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Last response by 

7 hours ago

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