I paid off my installment plan on 01.08.20 and cancelled services on 01.09.20. My billing cycle has ended on the 18th of each month for the past 10 y

​One of the biggest problems we see on these forums goes something like this: "I bought two phones and they were supposed to be BOGO, but I'm being ch

numerous calls for past six months with different departments, including ATT office Of President. $25.20 was due, closing an account. It was to be re

We recently upgraded our phones (family) - we are on a $5/month upgrade plan that allows us to upgrade after 12 months with just a one-time upgrade fe

I want my billing date set back to 8th of the month, NOT the 2nd as you have changed to!!!!!!!!!!!!!! I don't get my check until the 3rd of the mon

This seems to be a very common problem!! Way back in October I paid off the rest of my Next Agreement in order to get an upgrade - I paid $114.85 Go

To whom it may concern,   Back in December, I received my combined monthly AT&T bill that contained service for internet, DirectTv, two cell phones an

Why you are charging so much for a 4-phone service plan that was only supposed to be at the most 195.00. Now there are all these other fees that I can

my download speed gets up to 900 Mbps from speedtests so my downloads should be over 100 MB/s speeds. but often when im downloading something im only

I was checking our account and found that we have a late payment and are being charged over $179 on top of our regular bill. We are on autopay. I reme