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Cancelled Account Balance
My new bill cycle started on the 18th. I cancelled my service on the 23rd. I know that I paid a month in advance for my phone and data plan which I ha
AT&T Billing and Customer Service
I have never worked with a more incompetent or unhelpful agency in my life. I spent over 90 minutes on the phone speaking to an agent regarding an ab
Separate unified billing
Dear all, we are trying to consolidate our family accounts (we have two, 3 lines on each account). When we tried to do the transfer of billing respons
Keeping my phone number
hello,I will not be using my US AT&T prepaid phone for several months and I want to make sure that I don’t lose my phone number. I have a $50 plan an
To whom it may concern,I hope everyone is doing well.After trying to reaching out to Customer Services for past few days, I am posting this in hopes o
Double charged on fees for prepaid account. Customer service line closed?
I have had my prepaid account at AT&T for months with no issues. I have a monthly autopay set up. Well, my Febuary phone bill was paid with my fiance'
IPhone 8 trade in issue
I upgraded my phone. There was no deal. I got my new phone on Saturday Nov 6, 2019 from Sam’s. I was told by AT&T Representative that I had the Next p
Error OR-DVASA2-01 when trying to buy something in an app
When I try to use AT&T billing as a payment option within an app, I get this error message each time. It doesn't matter what app it is, I can't buy an
Missing promo credits
Bought 3 phones in December and traded in 3 phones but only two of the promos are showing in my bill. That’s 4 bills! The other two showed up 3 bills
BILLING EMAIL VERIFICATION CODE
I'm trying to change my billing email address but it keeps saying a code has to be sent via text message but I do not having texting on my phone...it'