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Wireless Billing

Wireless Billing

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Changing plan - no smartphone access discount?

Hello, I currently have Mobile Share Plus - Business 3GB with 4 lines and currently pay a little shy under $150 (tax + fee + discount). All smartphone

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Upgrade more expensive than stated.

I chose upgrade phone after being logged in to att store found a phone the Galaxy A71 5G listed for 10.00 over 30 months or as little as 5.00x30 with

 posted 

2 hours ago

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Last response by 

GLIMMERMAN76 

an hour ago

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6

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Billing

Why are they charging me 650 for 4lines

 posted 

5 hours ago

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Last response by 

lizdance40 

4 hours ago

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14

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Account info shows past due which was already paid before due date

I've already made a payment on Aug 24 for billing cycle from Aug 17-Sept 16 which was due on Sept 7. Contacted at&t and they confirmed that paymen

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Service

why would you suspend an account that’s 12 years old for 12 days late? I will be looking for new service else where! No thanks att!!

 posted 

11 hours ago

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Last response by 

MicCheck 

10 hours ago

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10

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Data plan

Ok it says if I pay it's supposed to be good for 30 days but infact says I will have to renew by the 12th which is only 18 day I feel u have already g

 posted 

11 hours ago

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Last response by 

MicCheck 

10 hours ago

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7

4

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Change of address to unrecognized location

I have recently moved to a new building and my profile will not allow the proper address.

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1

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Unable to view past call and text history

for 3 weeks i have been trying to get help and i keep getting left on hold or hung up on. i can only view my current call history. anything other than

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2

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Store trade in and still being charged

I traded a phone in at the store and just realized they are still charging me. What can I do about this?

 posted 

a day ago

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Last response by 

LisaD 

13 hours ago

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17

5

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Post to: where can I write a review of AT&T?

My husband and I have been AT&T customers for more than 20 years.  I cannot believe that this once-great company has lost its way so badly.  Their cus

 posted 

a year ago

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Last response by 

billy212121 

14 hours ago

Questions

142

9

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