I returned a phone with the return label in the AT&T box. They say it hasn't been returned to their warehouse and will not credit my bill. I am so u

I have returned an iPhone 11 Pro Max (ATnT contract phone) right after getting a better deal from Verizon. I got the phone through Walmart and I have

​One of the biggest problems we see on these forums goes something like this: "I bought two phones and they were supposed to be BOGO, but I'm being ch

On Jan 2nd my husband contacted customer loyalty to see if we could get any good deal to upgrade a couple of our phones. He spoke with Phil who said

I received the following error when attempting to add a billing email address to go paperless: We cannot find a match for the information you entered.

When do Supervisors return calls?When does tech support follow up after resetting my phone to network failed everyday but technical support failed to

I have 13 messages total between my # amd another. The detail call log shows it as 27 total messages. None of the messages from me are over 160 charac

So about a week ago, I started a new wire in AT&T with 50$ prepaid on the offline shop. However, my account still says that I have to pay 50$ to start

I NEED HELP!!! Why is my first bill so (Edited per community guidelines) high? I BROUGHT MY OWN (Edited per community guidelines) PHONE AND YALL CHARG

Someone has opened an account and purchased an iPhone 11 in my name and at my address. I have been on hold with fraud for over 4 hours. Can you help