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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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10 GB Promotion

No deduction from ATT’s FREE additional 10 GB promotion, which is expiring in 2 days on 5/28. The GB’s are deducted from my own account, leaving only

 posted 

2 days ago

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Last response by 

19 minutes ago

Accepted Solution

installment payments

i have 14 of 30 installment payments made on a phone my son dropped in the pool so i've ordered a replacement with a deduct of $168. will i have to f

 posted 

an hour ago

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Last response by 

an hour ago

BOGO Free iPhone 11 deal

I got my phones on the BOGO Free deal, on the 30 month installment plan. If I pay my main phone off, will the second/free phone be paid off automatica

 posted 

3 hours ago

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Last response by 

an hour ago

Overbilling

I was promised on the on-line chat that I would get free iphones for switching over to AT&T. I have called customer service and they continue to dire

 posted 

a month ago

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Last response by 

an hour ago

Accepted Solution

Credit back the amount for prepaid if I port the number

Will AT&T credit back any amount if I port my number to a different carrier ? My billing date was (auto payment ) 25th Of May. Just want to know if I

 posted 

2 hours ago

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Last response by 

2 hours ago

Assessed restocking fee for even exchange

I was assessed a restocking fee for a device I had exchanged within the 14-day window.

 posted 

5 hours ago

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Last response by 

2 hours ago

Payment Failure

I haven't add anyone to our plan. There are five people in our plan totally. We haven't add anyone to our plan. However, it didn't renew on time. Afte

 posted 

2 days ago

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Last response by 

2 hours ago

Service

I canceled my service before the 14days and that was on July 21 2019 and it’s May 26 2020 and they are charging me over a $1,000 for the phone . The p

 posted 

2 days ago

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Last response by 

3 hours ago

Not honoring quoted price

I received a quote emailed to me by a representative that came to my house. He offered the sun and moon free phones and a 166.27 bill for 3 lines. For

 posted 

2 days ago

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Last response by 

3 hours ago

Data Plan Options

Hi,I have a wireless service via ATT (iPhone).I could not find anything cheaper than $47 monthly payment. Given that we are all at home, using WiFi,

 posted 

4 days ago

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Last response by 

4 hours ago