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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Official Solution

How to file a complaint

I have tried several times to file a complaint and I always get the run around. I am very unsatisified with my service.

 posted 

3 years ago

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Last response by 

6 minutes ago

Worst customer service

Have requested to add world connect plan in Jan. Agent confirms that the feature added to my account. Started using it based on good faith . I was ove

 posted 

Yesterday at 8:37 PM

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Last response by 

42 minutes ago

Overcharge on bill

I bought an iPhone 8 for my brother (who is partly disabled) on my family plan. He was unable to use it and I returned it to an AT&T store in downtown

 posted 

1 hour ago

NEED HELP to ESCALATE my painful experience with AT&T

Hi, Can someone provide me where I can escalate on my issues which is never resolved by any AT&T rep. I am issues with the trade-in I did and my next

 posted 

1 hour ago

Cannot get line agents to remove erroneous charge

Hello AT&T Customer Care,I've been trying unsuccessfully for weeks (and hours of phone calls to line agents) to get AT&T to remove an erroneous charge

 posted 

Yesterday at 6:31 PM

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Last response by 

Today at 12:29 AM

awful service, lie to customers

I started service with AT&T and when I came home I found there is no coverage with at&t at all - zero coverage. I tried to use wifi calling, but for t

 posted 

Yesterday at 2:37 AM

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Last response by 

Today at 12:05 AM

100% increase in State, County and City Surcharges?

Has anyone else noticed a 100% increase in their wireless plans Surcharges? I’ve asked repeatedly for an explanation as to why the State, County and

 posted 

2 days ago

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Last response by 

Yesterday at 5:57 PM

What is the Access for Smartphone 4G LTE w/ VVM charge?

Cell phone

 posted 

2 years ago

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Last response by 

Yesterday at 2:36 PM

Infinite Loop When Trying To Dispute Charge

I called a bunch of Canadian phone numbers on my mobile phone thinking they were US numbers. I immediately called AT&T to admit my mistake knowing I

 posted 

Yesterday at 1:39 AM

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Last response by 

Yesterday at 12:56 PM

paying off device malfunction

I just used the att app to try and pay off one of my devices. I clicked on the device I wanted to pay off. It showed the amount and the button to clic

 posted 

2 days ago

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Last response by 

2 days ago