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How can I get better service from AT&T? Who can I speak to? Has anyone had success in dealing with AT&T to resolve billing issues?
Few issues here... 1. I was quoted a service plan in the store with the promise of buy one get one free phones. I even have the hand written plan de
Why does support lie about plan costs?
6/30 @ 11:25 I started a chat with support (Patricia) based on what I saw on the ATT site. It seems I could upgrade my plan for $10 per line, but then
Not accepting my payment
Hi I have had autopay for years, now it will not let me pay because there is a block on my account. The block is unfounded. I called several times and
Covid job loss
What are my options since I’ve lost work due to COVID 19?
Service Shutting Off
I think it's utterly ridiculous that AT&T is shutting people's phones off and charging late fees during this time. We all are struggling and I'm tryin
Bill not available for viewing on myAT&T.
When I log into myAT&T app and try to view my bill, it says my first bill isn’t available yet. I’ve had AT&T for many years so I don’t know why it’s s
I’ve called several times & have sit on hold up to an hour being transferred around & then hung up on. Another occasion the operator heard my info &
Trade In Credits
I upgraded my phone in February 2020. At the time, I was to have received a $600 credit for upgrading to the Iphone XS. I mailed my phone back in pa
Protect Fee for 1
I pay $8.99/mo for “Protect Advantage for 1” on my phone, and those charges are clearly laid out on the website. Additionally there is a charge for $6
ATT Harrasses The Disabled
I have had time to reflect further on the details regarding that fateful day last April when I tried to buy a cell phone from ATT in West Seneca NY.