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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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Overage charges and customer service lies

Today marks the second time I've dealt with customer service regarding some HUGE standalone wireless and mobile data charges that occurred within a 10

 posted 

a year ago

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Last response by 

Sidhanth123 

an hour ago

Questions

868

13

0

Time and date stamps

How accurate are the time and date stamps on the bill? In addition for group texts, will they show on bill as individual messages?

 posted 

9 hours ago

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Last response by 

ATTHelp 

2 hours ago

Questions

5

1

0

Screwed up billing issue and now my account is nowhere to be found

I have spent over 9 hours on the phone with AT&T this week trying to rectify an incorrect billing/collections issue with very little help. I used

Questions

8

0

0

Renewing my Service

For a few days I have wondered why I haven't received a message that my payment went through and got my plan renewed for the month. I just learned tha

Questions

3

0

0

Payment due date, due by day before or day of?

My payment due date is the 19th of every month. Do I need to pay on the 18th or the day of the 19th?

 posted 

a day ago

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Last response by 

ATTHelp 

4 hours ago

Questions

11

1

0

Teacher discount

I applied for the teacher discount months ago and I have heard nothing about the program and my bill has actually increased. I heard that this might b

 posted 

6 hours ago

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Last response by 

Elizabethkoz 

6 hours ago

Questions

8

3

0

Returned phone billing issue

I returned a phone purchased/returned through third party retailer. It was received back 9/2, installment is still on my account. It was within the 14

 posted 

8 hours ago

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Last response by 

Constructive 

7 hours ago

Questions

8

1

0

Accepted Solution

Official Solution

Billing Chat

I am trying to find out why my phone service is not reconnected after the representative said to give it about 2 hours. It has been 2 hours and servic

 posted 

2 years ago

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Last response by 

koch3296 

9 hours ago

Questions

10.1K

18

0

AT&T took $627.01 from my account.

On 09/14/202 AT&T unlawfully went into my account to $627.01. I Called them and noticed them that they took money from my account. I contacted the

 posted 

20 hours ago

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Last response by 

Constructive 

9 hours ago

Questions

19

2

0

Group one charges

Could someone please explain what and why I have group one charges on my ATT Cell Phone bill?  My bill also has the amounts for each of my cell phones

 posted 

a year ago

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Last response by 

StandUpGuyNYC 

9 hours ago

Questions

5.1K

19

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