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Worst customer service
ATT has the WORST curstomer service I have ever experienced. I help my elderly parents with their monthly payments and recently they cut their service
Missing promo credits
Bought 3 phones in December and traded in 3 phones but only two of the promos are showing in my bill. That’s 4 bills! The other two showed up 3 bills
I have been a customer for several years but when I go on the app it tells me my first bill isn’t ready. I used to be able to go on the app and make l
BILLING EMAIL VERIFICATION CODE
I'm trying to change my billing email address but it keeps saying a code has to be sent via text message but I do not having texting on my phone...it'
Group one charges
Could someone please explain what and why I have group one charges on my ATT Cell Phone bill? My bill also has the amounts for each of my cell phones
I have wireless home phone/internet. Is ATT waiving data limits for this device. I am getting conflicting info. I have received two emails warning
Residential Wireless Account
What exactly is meant by a residential wireless account? I am anticipating a data overage on my account and see where it says that data overage fees
Trade in Credit
Traded in an iPhone XS from Sprint to sign up for AT&T, I was told I would get a credit every month but it has yet to occur. Have contacted you guys e
Paying for part of the phone plan
We where about to upgrade my sons phone, but wanted to pay for part of the total value so we can lower monthly payments. Is this possible?
Autopay during covid19 finanacial difficult
Should i turn off my autopay due to covid finacial difficulty? And would i loss my discount if i turn of my autopay?