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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

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I received my IPhone 12 from AT&T Sunday night with delivery from Enjoy. I didn't request setup because it was late at night.  Anyway, I'm s

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My first AT&T wireless bill is $177, why??

I just switched over to the Premium & More plan and also got a phone on an installment plan. When I went to the store to switch over I already paid $5

 posted 

5 months ago

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Last response by 

minayang 

4 hours ago

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my phone!!!!

so when i bought my iphone xr last year there was a promotion for 10$ a month for 30 months. well the man asked if we wanted to do 15$ for 15 months.

 posted 

9 hours ago

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Last response by 

GLIMMERMAN76 

6 hours ago

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Billing question

Why does the remaining paying off balance take forever to get caught up?

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Billing

Why does the payment history take forever to get right

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3

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Returned phone not credited

I returned a phone on 10/15 just 3 days after ordering it, and 2 days after receiving it. I used the return label included in the box. It was for the

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Accepted Solution

URGENT BILLING ERROR: AT&T Customer Service / Lack of Tracking of Returns / Terrible Customer Service

My wife and I had Samsung J7 phones from 2 to 3 years ago that were returned under warranty and received our replacement S7 last year. We recently

 posted 

10 hours ago

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Last response by 

oakelch 

10 hours ago

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18

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Record of bill of old number

Hello if you can please help i am in desperate need of a bill of my old phone number is (Edited as per community guidelines) if you could send that to

 posted 

12 hours ago

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Last response by 

sandblaster 

12 hours ago

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6

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Accepted Solution

Official Solution

Billing Due date

When my wireless bill dates are from the 15th of Sept. to the 14th of October, please explain why a payment is considered late if paid before the next

 posted 

4 days ago

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Last response by 

Poco_4Dog 

11 hours ago

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33

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@ATTHelp Returned Phone for trade in issues

@ATTHelp I returned my old S8 phone for a trade in using the return packaging material provided by ATT thas was included with my new S20 phone that I

 posted 

3 days ago

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Last response by 

ATTHelp 

14 hours ago

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12

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