Wireless Billing

I received a call last night from "Ellen" with The Story House saying I had won a year of free wireless service as an entrant in one of your recent sweepstakes. She followed up with an email with several documents that I need to sign and return within 3 business days.  I recall registering for

How can I view number history for my instant messaging on my bill?

Has this happened to you? I was on chat with representative about my cellular router not being able to connect. Going thru the troubleshooting steps and everything. I get an email that my bill went from $230 to $291! I'm still on chat and asked did my plan change from unlimited to something else? Th

I ordered a pre paid device Dec 8 2022 and it was defective, I took it to USPS and have my reciept. It shows on my acct phone shipped and fir me to activate. Att recieved the phone Dec 16 2022. I dont know whats going on. I called 5 tomes regarding this matter still not resolved. Makes no sense. If

After dealing with rep for my problem it still not resolved and my tablet not showing up on account so guess will put with another carrier then when can see billing for tablet 

some months the charges are the same and other months the charges are higher but i dont understand the difference because there is no extra data being used

My daughter went into an authorized retail store to upgrade her phone because the corporate store didn’t have any in stock. I received the receipt via email and notice that the rep change my plan. There was no discussion of a plan change. Yes, she was getting a promotion; however, we were already on

So if I pay off my phone early , I lose the $24 credit I get every month for my phone on the installment plan 

Currently have the Unlimited Starter Plan which includes text, talk & data in Mexico. I wanted to make sure that if I added the International Day Pass to my account (because I am going to other countries before) if I would be charged as if I was using the International Day Pass while I am in Mex

I've been paying with *729 for many years without issues, but I've been trying to pay this evening and it makes the "chattering" noise for a while and says due to technical difficulties they cannot process my payment. I'm then given the options of logging-in online, which couldn't happen since there