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Wireless Billing

Learn all about about your wireless bill, usage, and payments.

17.8K

Where to file a complaint for wrongful charges

Hello Everyone,I am fighting at&t customer service for 2 months for now for false charges they posted on my bill. Does anyone know where to send forma

Questions

7.6K

33

Incorrect autopay billing

At&t charges pre-paid customers accounts early even though it is not stated in the terms and conditions. I have been a customer for over 20 years

 posted 

4 hours ago

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Last response by 

lizdance40 

4 hours ago

Questions

6

1

0

Customer since 1997 gets screwed

So I see a "trade your phone for a note 20 for free" add on att site. We think about it for a day and do it. Sine cover internet has been functioning

 posted 

6 hours ago

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Last response by 

lizdance40 

4 hours ago

Questions

9

2

0

Change of address to unrecognized location

I have recently moved to a new building and my profile will not allow the proper address.

 posted 

a day ago

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Last response by 

ATTHelp 

6 hours ago

Questions

4

1

0

i-phone refused

i returned a i-phone with out opening i got from ups on sept 2 2020 to ft worth texas why isnt this being prossed iam tired of waiting iam going to c

Questions

6

0

0

Billing

Last month or month before we made a payment arrangment and it said we would not be disconnected yet we were again which always happens. They were sup

 posted 

8 hours ago

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Last response by 

Constructive 

8 hours ago

Questions

6

1

0

New plans! At&t Your Way

https://www.att.com/plans/unlimited-data-plans/ Live on the site is a New set of Mix plans for unlimited data.  Names are the same, Elite, Ex

 posted 

14 hours ago

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Last response by 

lizdance40 

10 hours ago

Questions

14

1

Late Payment Fee

Hello, Wondering if late payment fee is calculated based on the day I've made my payment, or day it is posted to my account? For example, if I pay at

 posted 

2 days ago

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Last response by 

lizdance40 

11 hours ago

Questions

12

3

0

Changing plan - no smartphone access discount?

Hello, I currently have Mobile Share Plus - Business 3GB with 4 lines and currently pay a little shy under $150 (tax + fee + discount). All smartphone

 posted 

20 hours ago

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Last response by 

GLIMMERMAN76 

12 hours ago

Questions

11

3

0

Returned phone billing issue

I returned a phone purchased/returned through third party retailer. It was received back 9/2, installment is still on my account. It was within the 14

 posted 

6 days ago

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Last response by 

Cfroisland 

12 hours ago

Questions

9

2

0

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