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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

17.7K

Charged for international calls I did not make!

I got an alert for a 13.00 charge on my bill for a 7 min international call I did not make. I called and was told I had to pay it because it came from

Questions

15.8K

60

Charged full price for replacement device even tho att has gotten the device.

This has been the biggest nightmare for me. A very very loyal att customer. I did everything in my power and provided att information every day this p

 posted 

8 hours ago

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Last response by 

Danson420 

3 hours ago

Questions

15

3

0

Accepted Solution

Official Solution

Changing my phone number

Will calls/texts from my previous number still appear on my bill if I change my phone number?

 posted 

2 years ago

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Last response by 

Aclara21 

6 hours ago

Questions

9.3K

8

0

Cellphone upgrade with promotion with trade in

Hello, I was offered a promotion in which I traded in my old phones to get credit towards an upgrade with the samsung galaxy note ultra. Now I rec

Questions

3

0

0

billing errors on my account

My account was charged $30 for upgrade in Dec. also recurring charges of $ 8.99 and $ 6.01, for insurance that I never asked or signed for it. Please

 posted 

7 hours ago

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Last response by 

Juniper 

6 hours ago

Questions

8

2

0

Wireless billing issue

I have two lines used by my wife and me. We have been charged for Long Distance International calls in the past month dialed by mistake. I had multipl

 posted 

9 hours ago

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Last response by 

lizdance40 

7 hours ago

Questions

14

5

0

Accepted Solution

Overcharging us

Spend hours every month explaining that we only use 4 lines, then I’m told at the end of every 1-2 hour wait on a phone that the three extra lines hav

 posted 

21 hours ago

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Last response by 

lizdance40 

10 hours ago

Questions

19

6

0

Prepaid to postpaid

I have been a prepaid customer for years I know would like to switch to a postpaid family plan and take advantage of their current phone deals. I was

 posted 

19 hours ago

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Last response by 

lizdance40 

10 hours ago

Questions

9

6

0

Accepted Solution

Lost my phone

I lost my phone. This phone isn't full paid yet and I don't have phone insurance its possible to get my old number ? Because I'm still paying for that

 posted 

13 hours ago

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Last response by 

Carl24 

12 hours ago

Questions

7

2

0

iPhone promotion

I recently (may 2020) decided to purchase new iPhones . The promotion was great it was 50% off ! Sounds pretty good but it really wasn’t. I was screwe

 posted 

17 hours ago

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Last response by 

lizdance40 

12 hours ago

Questions

12

1

0

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