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Wireless Billing

Wireless Billing

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Taxes up front costs

Can I use another family member's debit card to help with up front costs of devices

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Accepted Solution

Suspend service temporarily

I want to suspend my child's phone service temporarily for punishment. Is it possible to do and if so please advise details Thanks Trulysouthern01

Questions

9

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worst customer service becoming toooo normal

Could not get a Customer Service Agent - a Breathing body on the phone unless a new plan or phone was needed purchased had to drop a few of the lin

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8

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Accepted Solution

Official Solution

Worst customer service

ATT has the WORST curstomer service I have ever experienced. I help my elderly parents with their monthly payments and recently they cut their service

 posted 

7 months ago

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Last response by 

theebassclan 

12 hours ago

Questions

390

22

Restore BOGO credits

I mistakenly paid off a line I was getting BOGO credits on. How do I get my $249.99 back and the -$31.25 in credits for 17 months to resume?

 posted 

16 hours ago

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Last response by 

sandblaster 

15 hours ago

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10

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unpaid balance linked to your device

I recieved an email with the following meesage... unpaid balance linked to your device how can I find how much is owed to pay it?

 posted 

4 days ago

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Last response by 

ATTHelp 

15 hours ago

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12

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Enhanced Recovery SCAM ATT Mobility on credit report

I have a collection on my credit report that stemmed from ATT when I switched to Verizon. I had the account disputed and it transferred to a differen

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9

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Not getting my credit for s20 upgrade

I have been trying for 7 months to get a $10 per month credit for getting a s20 upgrade. No one seems to be able to help me! I have 2 cell phone lines

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8

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How can I view the numbers that have been called to or from?

I'm looking for a detailed report of the calls that were made from my phone and calls received. This used to be available but I can't find it now.&nb

 posted 

5 days ago

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Last response by 

ATTHelp 

17 hours ago

Questions

9

1

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Erroneous billing for returned phone

I have tried at least 8 times to get erroneous installment charges for a returned iPhone removed from my account! I’ve dealt with hour-long hold times

 posted 

18 hours ago

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Last response by 

sandblaster 

18 hours ago

Questions

13

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