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high phone charges, misleading service
Hello ，I want to complain，My name: Rong (Edited to remove personal information)，My wireless phone is: (Edited to remove personal information)，Last mon
HOW CAN I CANCEL AT THIS TIME?
I am a foreigner who stayed in the US for just 3 months. I had left the U.S a few days ago due to the COVID-19 outbreak. I had to make a cancel for pa
Does the "Keeping you connected" plan apply to prepaid customers as well?
Ive been an AT&T customer for about17 years, I'd like to know if the keeping you connected plan applies to prepaid customers like myself as well as c
Telesales CPE Chargebacks
Hello, I would like to know why was I charged a Telesales CPE Chargebacks on my billing statement? I have no idea what this is nor was I notified of t
hey I need more time to pay my current bill. [edited for privacy – please do not post personal information]
How to file a formal complaint against at&t?
I am wanting to file a formal complaint against at&t, but I'm not sure how to go about it. I read that you can not sure at&t. We are being charged alm
I want to know how it is that every time I talk to a person the story changes. Last month I was charged 49 dollars for my services being disrupted. My
False billing practices
I recently added a line to my wireless account. I was told it would be an extra $40/month. I received my first bill and it's an extra $140/month. Thi
I accidentally paid my bill twice last month and I'm about to get charged again. I cannot log into the online bill pay for over a month now.
How do I fix this. I paid too much for autopay but not enough for individual payments last month by accident. I was in a panic and could not get into
Deceased account holder account sent bill for $3500 and we tried to figure out why and we explained our dad died they then sent a bill 7500
We have tried to get help with this issue for going on a year...my father had account for 2plus years with like 7 lines when he passed it kept rolling