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Wireless Billing

Wireless Billing

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Refund for a cancelled service

I decided to purchase an IPhone 11 under AT&T Next installment plan, couldn't get the phone or the AT&T service because of looting of the store that o

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Discounts offered but not honored

I was offered certain discounts before I locked into a 30 month plan and gave a detailed breakdown of my bill going forward. I signed the contract and

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11

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Arrangements

Arrangements

 posted 

13 hours ago

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Last response by 

12 hours ago

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11

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My brother is getting charged for 2 numbers and he has never used other number

My brother had an iPhone 8 with temporary number “free of charge” later upgrades to Android then ports his number back to iPhone 8 and upgrades to iPh

 posted 

21 hours ago

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Last response by 

14 hours ago

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11

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Getting charged for Errors of AT&T

I have two AT&T’s phones  one with unlimited international calling, other generally used for domestic purposes. I had a bad experience in past of maki

 posted 

2 days ago

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Last response by 

15 hours ago

Questions

14

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How do I find my call log?

How can I find my call log for the past 6 months?

 posted 

2 days ago

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Last response by 

16 hours ago

Questions

3

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Why does AT&T and Assurion refunds take more than 4 months

I returned replacement phone on the same day in April 2020 that I received without even activating or using it since it was refurbished phone (I was t

 posted 

17 hours ago

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Last response by 

17 hours ago

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6

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Use Apple Pay as a payment method for AutoPay

I see where Apple Pay is now an option in the myAT&T app.   Is is possible to change my Autopay method to Apple Pay?  If so, what are the steps to rem

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27

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For unified account the customer care service is horrible.

I paid a security deposit 3 yrs before and i did not get that back after 1 year. still am talking to customer care, everytime i explain the issue for

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2

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Credits not applied to my Bill

The ATT rep who set me up with my phone and my plan told me I was getting a promo on the iPhone. There should be a credit applied to my account by the

 posted 

a day ago

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Last response by 

21 hours ago

Questions

8

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