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Representative outright lied about charges
When I activated my account for a hotspot device only the agent told me the plan I was signing up for was unlimited and that speeds would slow down af
Misinformation from AT&T customer service rep about prorated refunds
I was thinking about switching to a different carrier, and called the AT&T loyalty department to see if they can find a cheaper plan that worked f
How do I stop the "auto pay" from taking money from my credit card for an old number I NO LONGER USE? This has been going on for the last 6 months.. H
Cancelled AT&T wireless but can't get pro-rated refund
On June 9, 2020, my AT&T wireless account for two lines was terminated and transferred to another provider. The pay period 5/29 thru 6/28 was paid for
I am having kind of similar problem I did a trade and mail back my phone back in April 23rd til this day they have not received it and are charging me
Free phone scam
Scam! Why are you charging me for a phone that was free with the purchase of another! Constant problems with at&t!!!!I want this fixed!
When I set up my account at AT&T store I set up automatic draft. I don’t want to pay my bill twice. Can you check on that?
We have been on the account for this time. If you looked at mine and the other user our data calls and text have been logged for everything
How do I prevent or block international calls? I have an international call on my bill that wasn’t made and am concerned it was fraud and want to prev
Waiving Data Overages
AT&T announced they are waiving data overages through June 2020. I applied for this waiver through the AT&T website. It’s been three billing