ok, maybe i missed it. But i keep hearing zero down. then the fine print or fast talk says taxes due upon getting this FREE PHONE. what taxes. sales t

Like a lot of others on here, I’ve been a loyal AT&T customer my entire adult life. I upgrade to the new iPhone every single year using the Next Plan.

I guess I don't fully understand the ATT upgrade procedure. In November, I paid $54.21 to ATT to allow me to upgrade before the 24-month period. I the

When the new iPhone XS Max came out in September 2018 AT&T ran a Buy One Get One promo (not for XS Max, BOGO was for iPhone 8).  I called customer ser

On Jan 2nd my husband contacted customer loyalty to see if we could get any good deal to upgrade a couple of our phones. He spoke with Phil who said

I returned a phone with the return label in the AT&T box. They say it hasn't been returned to their warehouse and will not credit my bill. I am so u

I have returned an iPhone 11 Pro Max (ATnT contract phone) right after getting a better deal from Verizon. I got the phone through Walmart and I have

​One of the biggest problems we see on these forums goes something like this: "I bought two phones and they were supposed to be BOGO, but I'm being ch

I received the following error when attempting to add a billing email address to go paperless: We cannot find a match for the information you entered.

I have 13 messages total between my # amd another. The detail call log shows it as 27 total messages. None of the messages from me are over 160 charac