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Wireless Billing

Wireless Billing

Learn all about about your wireless bill, usage, and payments.

16.7K

Unexplained $30 "Upgrade Fee" on May Bill

What is the $30 "Upgrade Fee, One-time charge" on 4/30/20?

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12 minutes ago

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Last response by 

7 minutes ago

inaccurate call/text records

on my text log it shows that i received a text message from a friends number at 12:30 am, i checked my phone and there was no message, i asked him wha

 posted 

7 hours ago

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Last response by 

11 minutes ago

Cooperate Discount

Hi I started cell service ATT yesterday. There is supposed to be a cooperate discount but I do not see it in viewing my account. I showed the ID badge

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an hour ago

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Last response by 

17 minutes ago

Why can they get my bill right

Every month Each one says I see the problem next month bill is higher then last month. you call back next month they take it off just a continuous cyc

iPhone trade-in promotional credits not applied

I joined AT&T with 4 new lines of service back in November. Purchased 4 iphone 11's and sent in 4 qualifying phones for the $700 promo credit trade-i

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2 months ago

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Last response by 

2 hours ago

$700 off iPhone scam

About five months ago, I traded in a Pixel 3 and switched to AT&T. The trade-in was to qualify for $700 off an iPhone 11. I never got the promotional

 posted 

a month ago

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Last response by 

3 hours ago

Fraud company - Horrible customer Care experience - Mental Trauma - Pathetic customer experience

So far I have made more than 30 call to talk to executive but all are useless. The last one said 'we are talking non sense'. I have had mental trauma

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4 hours ago

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Last response by 

3 hours ago

Credit For $700 on promotion

Signed up for new phone with promotion being offered with trade in of I phone 7 plus for $700 after 2/3 billing cycles. It’s been 7 months. Was told y

 posted 

a month ago

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Last response by 

4 hours ago

AT&T stole 2 iPhones from me and are charging me extra $60~ every month!

This is a messy issue that has been going on since December. I will try to make this as clear and concise as possible. Any help/guidance appreciated.T

 posted 

12 days ago

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Last response by 

4 hours ago

Angry Customer

Need to speak with a supervisor. Someone who can manage my account. Sooner than later. Madison Lazaro

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4 hours ago

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Last response by 

4 hours ago