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Wireless Billing

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Billing me for an upgrade I never received

I tried to upgrade my phone but it never went through, as ATT contacted me in my ATT inbox saying it must be canceled. So I canceled. Never received

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Can any att employee solve a problem

I took my phone to the post office in supplied box with supplied shipping label etc. shipping method was not my choice. The smart label tracking numbe

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4

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False information by AT&T Representative over and over

I am sooo fed up AT&T Representatives giving false or wrong information to try and trick u into staying as a customer. Last week I called twice to try

 posted 

3 years ago

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Last response by 

DeRie 

3 hours ago

Questions

1.1K

7

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Installment plan: payoff amount is not accurate

My wife and I had BOGO deal for iphone XR last year. We now want to payoff the phones and leave ATT. But the current payoff amount ($299) does not

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6

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Wifi-calling from a foreign country to U.S. domestic number

This is a question about wifi-calling from a foreign country. I was traveling to Korea over this summer and made several Wifi-callings to my friend

 posted 

5 hours ago

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Last response by 

eoskim0722 

4 hours ago

Questions

7

4

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Gift card scam??

My husband just signed up for AT&T yesterday, we switched our 4 lines from T-Mobile. We were promised 4 free IPHONE 12 and $200 for each phone. A

 posted 

2 days ago

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Last response by 

jdabrante  

4 hours ago

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16

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Family plan

I joined my friend's family plan, she and I both suspended our lines since we're not gonna be in the US for a while. However her line has been charged

 posted 

5 hours ago

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Last response by 

sandblaster 

5 hours ago

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3

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FirstNet/Apple Watch

I just began a plan with FirstNet. I added my Apple Watch in the store, and I was assured it would only be $10/month. My bill is showing a $70 fee for

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3

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Been waiting two months for a case number to be solved.

Been waiting to find out why they started charging me for my new free phone. Nobody answers me. I hope we don't need to go to arbitration.

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5

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Billing charges that aren't supposed to occur

I recently returned my note 20 but I am still getting charged on ATT , can someone help with the refund and stopping the charging

 posted 

7 hours ago

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Last response by 

sandblaster 

7 hours ago

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10

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