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Wireless Billing

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I returned a online tablet purchase and have questions.

I received an email from At&t saying they received my returned tablet on April 15th and it said it could take 5-7 days to process. My question is:

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Accepted Solution

Official Solution

My order was cancelled but no refund

I cancelled my order but no refund and it been more than 5 business days. Who do I need to contact to receive my down payment back?

 posted 

2 y ago

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Last response by 

nanesmak 

6 h ago

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954

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Chat Support and Live Agents

Catherine in Customer Service CHAT was wonderful! She was professional, efficient, and personable!  She took care of everything and went above a

 posted 

1 d ago

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Last response by 

ATTHelp 

6 h ago

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Closed

Where is my bill ?

I am unable to log onto Att.com. I have reset password and user name following your instructions. I have not seen my bill for at least 6 months. I hav

 posted 

5 m ago

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Last response by 

Verizonnext 

5 m ago

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26

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Pay for my devices

I would like to pay for my devices and keep my service

 posted 

8 h ago

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Last response by 

lizdance40 

7 h ago

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Direct carrier billing declining?

I have set up direct carrier billing in Google play for in-app purchases. Since April 7 it has been declining everytime I try using it. AT&T says

 posted 

9 h ago

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stole my phone

I done the trade in program in Sept 2020 and received the package to return my IPHONE X as a trade in for up to $1000. Remember that promotion? 

 posted 

13 h ago

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Last response by 

lizdance40 

10 h ago

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14

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Accepted Solution

Official Solution

Auto pay and paperless billing discount

Hi, I currently have the grandfathered unlimited choice 2 plan and have had it for a couple years. I have as far back as I can remember been getting

 posted 

1 y ago

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Last response by 

lizdance40 

11 h ago

Questions

5.7K

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Trade In program, never received thee $700.00 credit

So I switched to ATT last May. I did the trade-in program and the woman I spoke with over the phone told me when I receive the new phone, put the tra

 posted 

25 d ago

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Last response by 

Stockk 

12 h ago

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31

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Billing

Why am I getting a bill on an account that was closed about a month ago? I try calling the Customer Service Number but they keep asking for a passc

 posted 

1 d ago

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Last response by 

Johnterrell1965 

12 h ago

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