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Wireless Billing

Wireless Billing

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19K

AT&T is stealing my money.

I have spent 6 months trying to get installment plans removed from my account. I have saved every chat with every representative who has told me my is

Questions

598

6

Trade in / upgrade FAIL

I upgraded 5 lines with the trade In and get an iPhone 12 for $700 and $800 in credits! I traded in 5 iPhone XR’s that were all in perfect condition!

Questions

8

0

Call code SDDV

What does SDDV mean? I understand it’s a call code but what is it for? I know it’s a all code for your plan but I’d like a more detailed explanation

 posted 

12 days ago

 • 

Last response by 

MarknSharon 

2 hours ago

Questions

12

2

0

Trade-In Credit

I traded in my samsung gs8 back in August for the samsung note 20 5g for 1000 dollar credit. It's the end of January... not a word. It did say it woul

 posted 

14 hours ago

 • 

Last response by 

Flarky 

3 hours ago

Questions

17

2

0

Paid $30 on my prepaid account , it did not add to my account

I used the kiosk at the ATT store. Added $30 and it did not get added to my phone.  I usually add $35 but cannot afford that this time so I trie

Questions

3

0

ATT $350 trade-in credit missing

In November 2020 my wife and I upgraded our Apple phones from i7's to i12's as part of the AT&T promotion of a $350 credit on the purchase of a ne

 posted 

6 hours ago

 • 

Last response by 

SoloTX 

6 hours ago

Questions

10

1

0

Accepted Solution

Official Solution

Paperless Billing

How can I enroll in paperless Billing?

 posted 

4 years ago

 • 

Last response by 

bobybravo 

6 hours ago

Questions

4K

5

0

Delayed Billing Credits through AT&T's Trade-In Program

I ported two lines over from Verizon to AT&T in December 2019. I traded in two (eligible) iPhone 8's and was told by store associate, Anthony C., that

 posted 

10 months ago

 • 

Last response by 

Scohood 

6 hours ago

Questions

615

7

0

Trade in

New Client to AT&T. Took advantage of the 11 on us promo. Sent my phones that were required to receive the trade in credits and records show the phone

 posted 

6 months ago

 • 

Last response by 

kpallas 

7 hours ago

Questions

246

21

0

I was mislead by att representative

Who do I contact regarding a chat with a representative who offered me a deal to trade my 2 iphone phones for $300/line and upgrade to iphone 11? I've

 posted 

9 months ago

 • 

Last response by 

PATPCC 

10 hours ago

Questions

68

7

0

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