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Wireless Billing

Wireless Billing

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Cannot get a resolution

I write this email as a last resort. I am getting nowhere with the customer service. I am recently engaged and wanted to bring my new family onto my

Questions

10

1

0

Billing

I am trying to solve an issue with AT&T billing. I returned 2 cell phone back in July of 2018. I am now notified that with no contact, AT&T ha

Questions

9

3

0

Accepted Solution

Official Solution

Partially paying off installment plans

When a customer wants to pay a large portion, but not all, of an installment plan off, does the monthly payment amount decrease? Or, does the number o

 posted 

6 months ago

 • 

Last response by 

Kraftqueen65  

2 days ago

Questions

2.4K

8

0

I think an agent lied to me

So me and my family (4 members) are switching over from boost we got the military discount plan for 4 lines so we got an Iphone 12 an Iphone SE (2020)

 posted 

2 days ago

 • 

Last response by 

lizdance40 

2 days ago

Questions

13

4

0

USPS Lost my returned phone

I dropped off my upgrade return phone at USPS post office using the ATT supplied return label. I forgot to note the tracking number. Att claims they d

 posted 

2 years ago

 • 

Last response by 

Scottjohnson6714 

2 days ago

Questions

7.2K

46

Call code SDDV

What does SDDV mean? I understand it’s a call code but what is it for? I know it’s a all code for your plan but I’d like a more detailed explanation

Questions

4

0

0

Sending in verification

Tried to pay bill online but there is some conflict with my payment method so I did as they said and sent email to the resolution desk with subject At

Questions

3

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Payment

Why is my phone bill so high I’m not understanding this bill at all

 posted 

2 days ago

 • 

Last response by 

sandblaster 

2 days ago

Questions

9

1

0

BOGO installments

I purchased my wireless iPhone 11 on the BOGO plan, through my AARP account access. I was told $25 would be a benefit, since my account had a bundle p

 posted 

2 days ago

 • 

Last response by 

lizdance40 

2 days ago

Questions

8

2

0

Months and months of no help

For the sake of writing an entire book of all the trouble, hassle, and hours upon hours of time I've spent trying to resolve my business account credi

 posted 

2 days ago

 • 

Last response by 

lizdance40 

2 days ago

Questions

20

6

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