Wireless Account & Billing

Wireless Account & Billing

All of your wireless account questions and concerns - asked and answered.
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(57496)
Locked out of my account&can't get att support to help me at all been trying for 3 days plz help

I lost my phone 4 days ago I cant login to my account because I had everything saved in it. That's not even the worse of it I cant get in my gmail because I had 2 step login with my phone numbe. Cant login to my Facebook the same thing I cant even login to any of my bank account cant get no money be

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Can't pay my bill through the app

When I go to make a payment using the AT&T app, it now takes me to Direct TV. It started doing this a month or two ago and I can't find a way to locate my cell phone service information. I haven't had Direct TV since 2020. What is going on with the App???

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Tired of the run around with prices and services! And increases out of nowhere....

Got my latest combined bill. Cell phone portion of bill is over $13 more than last month for two phones on an antiquated grandfathered in plan. Loyalty Dept. couldn't explain why bill has gone up - said that is just the price now but will credit my bill "this time" for the overage because I wasn't n

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LOST FAN NUMBER

HOW DO I GET A NEW FAN IF I HAVE LOST THE ORIGINAL

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Swindled

Well now I'm terrified of what is to come and have multiple questions. I Traded in to get the Pixel 7 Pro "free" which was "supposed" to come out to $88 plus taxes a month ($65+$17+$6). Then I found out about the affordable connectivity program and signed up for what was "supposed" to be $30 off my

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Accepted Solution

I'm prepaid and need a bill to open a Venmo account

I'm prepaid with AT&T. To open a Venmo account, Venmo needs me to confirm my phone number by showing them a phone bill that has my name, date and phone number. But prepaid doesn't have a bill! The closest I could find is Account Info, which shows the phone number and payment due date, but doesn

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Discounta

I am a McDonald's employee and they offer a discount to there employee's how do you go about using it

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Bait and switch ( fraud) by at home mobile salesman

I signed up for ATT home internet fiber which I love. I left Spectrum. The day of installation, an ATT car pulled up and an associate Greg( i have full name) walked up to me. After discussing my current mobile plan he promised me a lower price than spectrum. He showed me the out the door price on

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Account Member Deceased

Does anyone have an actual mailing address where I can send a death certificate and receive some billing consideration since I've been paying for their phone even tho not used? Everything for contact seems to be a phone call or chat and I can't do that, so I'd like to write a letter.

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Every month my bill is almost 200 dollars for 1 line!!

So every month since I started my service my bills have been crazy high. 200-350 a month.  I have an unlimited plan and only 1 line and I got my pixel 7 pro by trading in a galaxy z fold 3 which I got 1000 dollars for which took the 7 pro to only about 4 dollars per month.  So service for

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(8)
Stay Away From AT&T!!

I just opened an account with this miserable company. I wanted to port over one number… a number I had for over 20 years that was used for business and personal. They not only incorrectly assigned the number twice they then released the number and I ‘lost’ it. They said there is nothing they can do.

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Bill credits for switching to AT&T

I switched from TMobile to AT&T via the salesperson that they send to your home when your internet service is being installed. Everything has been working well BUT i'm still int he dark about my bill credits. I was promised $550 (The base $500 + $50 for bringing on so many extra lines). The sale

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iPad discount issue and customer service

I shared my frustration yesterday. Someone else comments on my post and they get a response and I get ignored. That adds to my frustration! I’m asking for help. I’ve tried the online chat, the 800 number and reached back out to my store. I’ve been waiting for a week on my store. Today, I finally re

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Hays manger name brandon clapp crosses the line when he abuses his power towards a customer who just wanted to be part of the at and t fami

Brandon who is known for his abusive past is dating/living with my youngest sister who has a kid with often comes up to my moms so ws both can see the baby. Me and him have never got along but been keeping it peaceful so that the kids dont see the hate. On superbowl sunday he tells me about the n

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