I am active duty army and I’m stationed in South Korea. Prior to coming here, I emailed the military support email that I needed to cancel service and hold my phone number. No action was taken. I continued paying my bill after arriving to Korea in October until February. ATT has canceled my account,

Hello, my son in law is deploying soon, and still has a balance due on his phone. He was told that his remaining balance would be paid off and the phone will be unlocked for him to use while overseas. Is there anyway to get more information on that?

I was recently looking at my credit report (Transunion) and I have a debt of $309.00 with the description "11 U Verse AT&T collection." I how can I get this removed from my credit report? Please provide me with any information to have this debt removed from my credit report. Thank you.

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Hi, I am currently deployed to the Middle East with the U.S. Army, moving back and forth through Iraq at times. though I had suspended my account, I think I am still paying a subscription fee Please help advise. My intent was to suspend my account during deployment as to not pay a bill on my Ame

If my account gets a military discount am I eligible for the Samsung Galaxy/$800 trade/Free Buds2 Online deal? The promotion ends tomorrow 4/7/2022 so if I am I have one day to take advantage. [details below] NEW AND EXISTING CUSTOMERS GET UP TO $800 OFF WITH ELIGIBLE TRADE-IN PLUS GALAXY BU

I have tried to access my military discount with AT&T for five weeks now. I am locked out of the system because I was using the wrong PIN when I first tried to do this. I've spoken to my sales agent, called customer service seven different times, chatted online with two different customer servic

So we got our phones, changed plans and our first bill reflected our auto pay discount but nothing about our military discount. We got phones at apple store but when we were done went across to the ATT store with hubbys DD214 (because unable to do that online)  for proof of service and the emp

How to remove it from my credit

We are going to be getting new phones and will have to update our grandfathered plan to a new unlimited plan in order to get the military discount. My husband is a navy veteran and the primary account holder.  I can't see what documentation is needed for online verification of proof of eligibi

What kind of torture is this that I should be punished for my name being changed.  I was in the Air Force.   My separation was December 1979.  My name has changed in the last 43 years.  Because my DD214 has my married name I’m told that my discount cannot be given.  I divor

I have a DoD client that would like to talk with someone in the AT&T Airborne Cell Tower Program. Can someone point me in the right direction?