The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

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att wants dod card, widows can't get if they don't have/or spouse when they pass away, is that a problem?

article updated dec 7 2022, is a bit different from info give. I'm betting (and asking) when the other was updated. TU https://www.att.com/support/article/wireless/KM1436361/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210701170306_AT%26T+Community+Forums__COMMUNITY_5082900998

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deceased veteran and spouse

If the veteran is deceased, can the spouse still obtain the military discount with the dd214 or equivalent documentation?

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169

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Getting the Military Discount

My son is active military. He was home @ Christmas.  We went to ATT to get discount w military ID & pay stub in hand.  They said have to do online.  He is now back on base w no access to his phone.  I have tried for 2 days with long holds and passed over to “DirectTV” with n

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978

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Cheated out of Veterans Discount

I just got off the phone with customer service and was treated very well by a agent named Chris. He told me that I was eligible for a military discount and this is the first time since I’ve been with AT&T that I’ve heard about this. I’ve been overpaying for years. I got it set up going forward b

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25

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About ready to leave after 22 years

I've been a member of AT&T Wireless since the Craig McCaw days, I've seen you all through the pains of Seibel, and other systems, helped Janet Kerns get enterprise security deployed. I feel like we just got the "royal upsell" from one of your retention specialists during a recent account review,

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47

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Military suspension or cancellation

Military member completed forms and phone was turned off. Bill continued as if service was turned on.  Tried for 1.5 yrs to get bill corrected. I have called and called and told something different each call.  Many hours.  Told supervisors can't fix it and back office has the informa

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68

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over charged!

1. My monthly Internet charge is $25, which is $38 minus $10 credit and $3 credit, see any of my bill before December. But, in my Dec bill, ATT removed $3 credit. Please re-install it and remove it from my bill 2. My wireless charge for December added rediculous equipement and add-ons, Please remov

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Fatest an easier way too connect my phone

Sim card activation

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I can't verify my ID to get the work discount

Won't let me buy the phone and service. I've tried many times and support says to call a number, which is automated and requires an order number only. It never ever finds my order that was immediately cancelled due to a "security concern", hence me calling to get my ID verified. Absolutely terrible

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military deployment phone service options

Is recurring Passport the only option for active military personnel on deployment?

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(114)
Nearby Fiber Pedestal, But Not Available to My Home

I am finishing up a new construction and now find that there is No internet service available according to the address look up.   The golf club subdivision (3500 feet away) has full 1 Gig service.   I have found these at 500' and 950' from my property on my side of the street and they lo

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 • Internet

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TCL S30 remote code

I have a TCL 50" TV.  I found 2 codes that sort of work, they control the volume and power just fine. But I need to be able to change the tv inputs also with the S30 remote.  Anybody know a code?

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 • TV

4

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I keep on getting times out on websites that havent been load prior to connecting.

Everytime I reconnect to my internet or open up a new website my internet takes like 20 seconds to try and reach the website (normal sites like reddit, roblox, game servers, etc) it times out and gives me the default chrome “err_timed_out”. It also kicks me out of games and as a streamer is just not

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 • Internet

6

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danielbethke

There is a noisy AT&T underground cable/fiber box near my apartment which a constant high whistling sound 24/7. I presume it's the fan.  What is the solution for this?  I hear it 24/7 on my balcony, even IN my apartment.  It is very irritating.

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 • Digital Life

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Router resets after 25 hours and 10 min

I have been chasing a reboot problem for the past 3 months. The router reboots after 25 hours and +/- 15 min. This is almost like clock work.  I have tried a number of solutions. The most recent was to setup a router behind the ATT modem to validate that I didn't have an excess of equipment hi

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 • Internet

5

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Auto pay was on a different date in December (only)

I am on auto-pay and my payment is usually taken on the 9th of the month. In December it was instead taken on the 20th, then in January went back to the 9th.  Did anything like this happen to anyone else and if so do you know why that occurred?  I have not changed anything on my account i

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 • Wireless

5

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

6.9K

96

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How can I get to a live agent?

My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?

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 • Internet

1.3K

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Landline no dialtone

We do not have a dialtone at this time. Just started this problem again today.  We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.

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 • Home Phone

1.2K

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How to cancel my Internet

I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?

Questions

 • Internet

742

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

526

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