In Oct 22 we changed our wireless business account to personal. I had made a payment about the time we converted, 2 days later I got a notice that our personal account bill was due. So they apparently converted by business account to our personal side leaving us with a credit of $619.24 . It is now
Why when I get a new phone (for daughter, and previously myself), even though we definitively tell the agent in the store we do NOT want the 'Next Up Feature', does it get added to the plan. Then you get agreement, see the added $6 monthly feature, call and interact with girl in 4th world country,
Last year I did the deal where I traded in an old galaxy to get the new 22 for about $80 instead of $800. I tend to go in the store and pay cash for my bills, so I only now signed in to my account to make some adjustment and pay online. I just saw that I'm making payments on the device a though I ne
Why are customers unable to opt out of CPNI from ATT website? https://www.att.com/ecpnioptout/InitiateCPNIForm.action
It keeps throwing the error message 'ECPNI0110: We're unable to find your account. Please call a representative at 1.800.288.2020'
It really gives a feel that ATT intentionally
My dad doesn't know if the carrier would work where we live and if it would work for my grandparents since they are using a phone as a hotspot since it's easier for them. How can we get a hotspot box to test if it does work?
When I go to make a payment using the AT&T app, it now takes me to Direct TV. It started doing this a month or two ago and I can't find a way to locate my cell phone service information. I haven't had Direct TV since 2020. What is going on with the App???
My ex-girlfriend didn't pay for our plan while I was out of the USA, as I am here only on a work visa. The account is suspended for non-payment. I have tried to go in and grant access to the account, but because I am not the account holder or have my name on it, I cannot grant access. I want to pay
I received my bill and was charged for a call on 2/27 to an Inter National number that I do not even know or recognize. AT&T could care less! I am worried my phone number may be compromised and I let the reps know I did not make the call at all and I have no idea who the number is.
Iv seen this number on my bill and haven't been able to find out anything on it....
The number is 000.000.021 out going call
Any input is appreciated TIA
Bought s22 ultra in dec maybe second week, I trade in a Samsung galaxy s9 and sent Dec 24, called Jan twice because online account shows 30 days is approaching and they have not received the phone, I was told 2x by 2 reps on 2 separate calls I made that they did receive the phone and it just doesn't
2023 and having same issue home expert esteban Navarro came to our house and promise a bunch of stuff that weren’t applied !! Trade in that he never picked up and time expired, fake lines, had us switching from t-mobile which I strongly regret we had a bill in March of $1600 they seem no to b
I am the Executor of my friend's estate and need to cancel/close out his ATT Pre-Paid card that charges monthly to his credit card. I do not have a password to his account but I have his name of course.
I pre-ordered a Samsung Galaxy S23 in February 2023 trading in my Galaxy S21 for $1000 credit (over 36 months) as part of ATT's pre-order deal. Instead of sending my S21 phone to ATT via USPS mail, I opted to turn in my S21 to my local ATT store and get a receipt. I did this, because last year ATT l
I currently have 300mb ATT Fiber and am on the discounted ATT Starter Phone plan i'm wondering if adding ACP to receive a discount on my internet would effect my phone plan at all
