Wireless Account & Billing

I accidentally bill payed a lot of money to AT&T and am trying how to get that money back into my account. Has anyone else had that problem, how did you fix it. I googled the problem and apparently is really hard to get AT&T to give you back the money you accidentally sent them :(

I have been with att for 4 years, phones never been suspended or anything. I’m currently having bank problems and won’t be resolved till April 14th and my bill was due on March 6. It let me set the payment arrangement to April 14th and sent a confirmation. Will my phones still be cut off?

I have both wireless and internet plans. Currently set up with auto pay for both. However they are set to pay on different dates. I get paid monthly and want to change both auto pay dates to the same. Is it possible to change and/or combine auto payments for both plans?

My boyfriend is the primary person on the account, I'm secondary. He recently passed away. I want to keep his elite because they don't offer that plan anymore and I would loose HBOmax. But I need to let his go because money is tight. Should I "transfer billing responsibility" or should I cancel serv

I just opened an account with this miserable company. I wanted to port over one number… a number I had for over 20 years that was used for business and personal. They not only incorrectly assigned the number twice they then released the number and I ‘lost’ it. They said there is nothing they can do.

WHAT A NIGHTMARE SINCE I FIRST EVER WENT WITH AT&T. IT IS IMPOSSIBLE TO CONTACT CUSTOMER SERVICE. WHAT A COMPLETE JOKE! HOW DOES A COMPANY LIKE THIS EVEN EXIST??? I HAVE BEEN GETING CHARGED 20-25$ MORE THAN I AM SUPPPOSED TO BE FOR LITERALLY HALF A YEAR! I HAVE SPENT COUNTLESS HOURS ATTEMPTING T

I have had no service for 4 days cause you guys screwed my account up importing buisness number. you have caused me to lay off 6 employees and you are putting my business in bad position. You guys have promised to call back in a hour, you havnt. been hung up on, over 16 hours on hold total. I spent

I had to open a case on March 2nd regarding missing service credits that we have never gotten on in upgrade on our Business Account. I was told I should have heard back by March 9th. I still have not heard from anyone and when I call Customer Service they say it's nothing the can handle. I have to w

I was speaking to customer retention and they told me they made a case. It's been more then 3-4 weeks I get no response or call from back office. Then some of them tell me the case is closed and some tell me is still open, I feel like they just bouncing me around.. the issue was at the store and cus

I thought I would post this information so people know how AT&T phone pricing is not competitive. I am a 30+ year customer who is considering moving to Verizon. I ordered an unlocked Google Pixel 7, 256GB Obsidian phone from Best Buy total price with sales tax $541. However, I&