Wireless Account & Billing

Wireless Account & Billing

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Final Bill Not Resolved

I cancelled my service with AT&T on September 23rd. The last bill I received was for service through October 17th. I paid the pro rata share but they have yet to credit me back for the balance. I've talked to five different people trying to get this resolved, but nothing has been done yet. Four

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FINAL BILL ISSUE

We just left AT&T effective 9/29/21. The bill dated 9/16/21 was for services 9/17-10/16/21, totaling $188.81  I went into an AT&T store and was told not to pay this bill, we would receive an adjusted bill.  We received a bill issued 10/16/21, for a past due amount of $188.81 and a

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AT&T Texts From 11113000

Assuming these texts are legitimate AT&T communications, I find it ironic that texts about cybersecurity are being sent from an anonymous number and could easily be spoofed to trick unsuspecting recipients into opening malicious links.

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Transfer wireless phone line to a family member

I want to transfer my daughter's phone line to her so she can manager her own billing. However, when I go to TOBR, it says my account isn't eligible. How do I complete this?

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Sent Trade In With Wrong Packaging

Hello, I recently joined AT&T wirless and as part of that, took advantage of a trade in offer to upgrade my phone. When my new phone arrived, there was a return kit included with it. I assumed that was for my trade in and packaged/sent my old phone. However, today I recieved a specified tr

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I didn't request a mobile code, need to know who did

Looking to fund out who what when where and how.tget did?

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7

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Submit a notice of Dispute to ATT on discount

Spinning after upload a pdf file. how long does it takes to complete the spin?

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Account number

​I need the last four of the account number under the phone number (Edited as per community guidelines)

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How to prevent iMessage activation activating roaming DayPass

I travel internationally almost constantly and keep my AT&T eSIM on my phone but turned off when overseas, as I have local SIMs in two other countries where I spend much of my time. I turn on the AT&T eSIM while overseas just to receive web login verification (e.g. 2FA) SMS from my bank, cre

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Don’t move your service to AT&T!

I really need to post this someplace for folks to see prior to signing up. I signed up for AT&T at a Sam’s Club. It has been a perpetual nightmare since that date almost a year ago. AT&T uses folks from the Philippines for Customer Service. They are pleasant enough but can’t seem to make any

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att international day pass

very terrible service. Nathan ( Supervisor) in service denied to listen to and was not supportive at all. Terrible service. ATT charged me $100 for International service and there was hardly any service overseas. Hope ATT improves service and refund my money.

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Cancel service for incapacitated hospice patient using POA

I have Power Of Attorney for a person who is in incapacitated and has been moved to an in-patient hospice facility. An ATT bill is being drafted via her debit card each month.  I am trying to determine how to cancel these ATT services as she is no longer using them.  I do not know her ATT

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Trade-in Phone Never Received by ATT

​​I bought an Apple 14 Pro Max in November of 2022 that with a trade-in, an Apple 11 in perfect condition that would have brought in an $800 credit for new phone.  ​​ ​​The return box was included in the box with the new phone, which was unusual, since I've had to wait a week or so to get th

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See text messages

Look at text messages on a phone that’s on my account

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35

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In-home experts scam

The short version is ATT in-home expert came to our home and gave us a very good deal in September, but later ATT charged me $60-80/monthly more than he promised. When I contacted them, they claimed I misunderstood the deal given by in-home expert while I claim the opposite. When I checked the inter

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