Skip to main content
AT&T Community Forums
Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

1.5K

A
I need help changing just 1 of 6 plans to allow hotspots, but keeping all other plans the same

I have a family plan for 6 devices and all have "unlimited choice enhanced" plan, but that plan doesn't have a hotspot enabled. I want to change just

Questions

12

4

Getting an error LGN0817

Hello All, Getting an error with the following message when I login into ATT.   A temporary system error prevents us from locating your accou

 posted 

8 m ago

 • 

Last response by 

shamarknox2 

18 h ago

Questions

220

8

0

AT&T Login Verification Code Going to Wrong Number

When you try to login to AT&T, it sends a verification code to you. In my case, they're sending it to the wrong number so I can't get into my account

 posted 

1 y ago

 • 

Last response by 

AVV1109 

1 d ago

Questions

1.3K

5

0

Yes I have a tablet WiFi hotspot

I have paid the bill but att says I haven’t and has sent it to collections I have never been able to find the account on att website how do I get the

 posted 

1 d ago

 • 

Last response by 

lizdance40 

1 d ago

Questions

6

1

0

Can't see text messages on usage logs

Since my new billing cycle started March 21st, phone numbers do not show up on the text usage log for any of the 5 lines on our family plan. I've rea

 posted 

1 d ago

Questions

6

0

0

Online Account Management

Since Mar 30, 2021, I had access to my online account to manage my bills or see offers. I wanted to take advantage of an offer for being a fiber cust

 posted 

2 d ago

 • 

Last response by 

Mveracruz 

1 d ago

Questions

9

2

0

Accepted Solution

Official Solution

I changed the primary on my account and now I can't access it

I changed the primary on my account from myself to my husband but they never took my SSN off. I didn't mind until my line was suspended and a message

 posted 

3 m ago

 • 

Last response by 

Jose_Schupp 

2 d ago

Questions

47

8

0

Husbands Debit Card Stolen

My husband's debit card was stolen in Jan 2021 and was used on AT&T online. We have 2 UNAUTHORIZED transactions on our bank account. CFSB bank sai

 posted 

3 d ago

 • 

Last response by 

Obstructive 

2 d ago

Questions

17

5

0

Why does AT&T need an extra verification when I login?

Every time I login to my online AT&T account, they send me a text code to d identify my identity. For 5 days in a row they do the same thing, and

 posted 

3 d ago

 • 

Last response by 

renewagemakers 

2 d ago

Questions

13

2

0

MANY emails asking me to confirm my email address, different account numbers on each email, Emails lead to At&t legitimately.

I have received a number of emails asking me to confirm my email address. I confirmed initially because these came on the heels of me having changed s

 posted 

3 d ago

 • 

Last response by 

Sr  

3 d ago

Questions

13

5

0

Get started...

Ask a new question

Pinned posts