
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
How to manage your account online or with the myAT&T app.
4.6K
My mom and I were on the same plan. I went solo. She never used the app as I paid the bill and managed the account I would like to create a new account so I may view bill and other app stuff. Unsure how. Because it keeps associating my number to my moms solo account (my cell is still posted as remov
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25
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I am getting text messages from another AT&T user, but their number is not showing up on my bill online.
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12
3
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New to AT&T and cannot receive texts from short code numbers (verification texts)
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32
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Every time I try to login to att.com I am redirected to my account on directv.com. I have tried multiple browsers and multiple devices but everyone of them sends me to my DirecTV account when I try to login to my att account.
Questions
11.4K
12
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Hello. I keep getting an email asking to verify my email address for an account that isn’t mine. My account ends in 9986 and the messages I keeps getting is for 2636. See below message: Please confirm your email address following your recent account activity Hi there, You're receiving this notice f
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22
3
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I can no longer access the email you have on file and I've forget my password.
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27
1
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Accepted Solution
Official Solution
I want to have another login for my wireless account using the secondary line. I know how to go about adding it, but I want to know if the primary user will get an email knowing that I added another login to the account. Can anyone confrim that if I add the additional login with the seconadry number
Questions
18.7K
8
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Closed
I have now placed an order for the Samsung S-22 for the second time. The first time my order was canceled after claiming they could not verify my identity after I uploaded my driver's license twice and called them 3 times. The first time I called the wrong number because it was an online order. Sec
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3.4K
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My internet works but the broadband light on my gateway is solid red. Everything I read says that means it can’t find a line. I just installed a brand new gateway and it still is solid red. Does that mean it’s unstable? Why isn’t green if I can use my internet?
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• Internet
2
0
0
THE ONLY REASON WHY I STILL HAVE AT&T is because my roomate pays the bill. so, it's not by choice that i use your wifi and intetnet. if it were me paying for it, id cancel in a heartbeat. u people ought to be ashamed o fb yourselves. there was no need to cancel oan and newsmax!!
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• Clubhouse
3
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I want to leave a positive feedback for a customer service representative I called today on the phone. How do I go about doing so?
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• Wireless
3
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Am I wasting my time, yours. ?? So very sorry. My landline of OVER 45 years ha not been working for weeks.PLEASE don’t ask me to check my interface: that’s the very first thing I do when I have no service. I am now in emergency status, missing medical appointments and no communication being left on
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• Home Phone
3
0
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Why are the words "(Edited per community guidelines)" and "(Edited per community guidelines)" being edited out of my comments?
Questions
• Clubhouse
10
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There are people out here telling us that Newsmax has been cancelled because of money issues (not true) and is being replaced by a more "right leaning news agency" anyway - which isn't the point. It's about cancelling (Edited per community guidelines) viewpoints. We are becoming a dictatorial state
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• Clubhouse
9
0
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Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
6.5K
94
Accepted Solution
Official Solution
My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?
Questions
• Internet
1.3K
4
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Accepted Solution
Official Solution
We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
Questions
• Home Phone
1.1K
12
0
Accepted Solution
Official Solution
I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?
Questions
• Internet
733
1
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Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
405
1
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