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Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

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Creating online account

“Sorry we could not validate your information “

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SERVICE Cancel

Extremely frustrated and disappointed with the customer support. I've attempted to call customer service to cancel my services because I am moving, an

 posted 

10 hours ago

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Last response by 

9 hours ago

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14

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False information

false information from a representative.   I was messaged and talked into switching from direct tv to at&t and he told me I would receive a $200 visa

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8

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Get out from underneath a family plan

because of issues,  just wanna be on my own plan and I didn't buy a phone from At&t have my own I bought,  can I get out from underneath her family pl

 posted 

2 days ago

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Last response by 

2 days ago

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12

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Under my sister inlaws plan, with my own phone which is not through AT&T

Is there a way I can get out from underneath her and have my very own plan. Family issues now and isn't working out

 posted 

2 days ago

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Last response by 

2 days ago

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8

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Old cell phone records, 7 years old

I no longer have an att phone but did in 2013 and would like those records. Is it possible to get them? I tried calling but was told I'd need a court

 posted 

2 days ago

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Last response by 

2 days ago

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10

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2-factor authentication not set up

help, i never set up 2-factor authentication so i can log in to my account but get stuck on a page that says "lets double check its really you" and sa

 posted 

a year ago

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Last response by 

2 days ago

Questions

1.7K

21

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Call logs

I want to transfer from a single line account to a family plan. I was wondering if the new owner (family plan owner) can see my call logs from my prev

 posted 

2 days ago

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Last response by 

2 days ago

Questions

8

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Data usage for old bills

I would like to look at the data usage for previous bills. I just got the app this week and can see the current usage, but when I click on the previou

 posted 

2 days ago

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Last response by 

2 days ago

Questions

10

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System Error We seem to be experiencing system issues. Please try again later.

Hello, I have tried logging into my att account with chrome & safari and recieve this message:  "System Error We seem to be experiencing system issues

 posted 

a year ago

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Last response by 

2 days ago

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