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Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

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Cannot change email

I am attempting to change my email address but I get a validation error on my username (even though it is readonly 😉) that hypens are not allowed.

Locked out of AT&T

My ATT Online account is locked because some hacker has tried to change the password. I cant reach AT&T thru 611 or the 1800-331-0500 number. it keeps

Never received final bill!

I called AT&T on May 15 requesting a paper copy of my bill to be mailed to me. It never arrived 5 to 10 business days. My account continues to accrue

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16 hours ago

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Last response by 

9 hours ago

I can't access to my account - Error LU100

I've been dealing with this issue of accessing to my account since last Friday (five days ago). The temporary passwords don't work. The error message

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10 months ago

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Last response by 

19 hours ago

CARE CODE: 205.2 [LU003]

Hi, I've been trying to log in to my account for over a week now. I keep getting this error message: "There have been too many failed sign in attempts

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a day ago

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Last response by 

a day ago

Unlock my account

I was online trying to unlock a device and it has locked my account due to too many attempts entering a passCODE. I called in a got a new passcode bu

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2 days ago

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Last response by 

2 days ago

Can’t get into my AT&T account

I can’t get into my AT&T account because I’m not getting the verification code which is sent to my at&t phone number, because I haven’t had service th

 posted 

3 days ago

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Last response by 

2 days ago

Assistance with login error LU003

Hello,​I continue to receive error LU003 advising that my account is locked. The message states I can unlock the account by resetting my password. I f

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a month ago

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Last response by 

2 days ago

GET SUPPORT WHEN PHONE IS NOT WORKING

I can't login because they can't send me a Security Code because my phone is not working? How can I get support without my phone? I can't call. I have

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2 days ago

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Last response by 

2 days ago

Accessing deceased fathers account

Hello. How do I go about acquiring my father's account information? He passed on the 6th of April and I am the executor of his estate.

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3 days ago

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Last response by 

2 days ago