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Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

4.3K

(4211)
How to suspend a plan abroad

I have to suspend my automatic prepaid plan because I am abroad for three months. However, the access to my at&t account here in Korea is denied. The different server do not provide me permission to access it. Also, I tried to log in on the at&t mobile app, but it asks to verify my US mobile

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13

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Cannot Login in to account

Issues logging into my Business account, no matter what browser cookies are deleted still an issue accessing account. I was told account migrated from primer to myatt but still having issues login in please help!

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10

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Text/message log not working

When viewing my data usage my text log is not working. Is it down for maintenance?

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11

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FAN pin sent to wrong email

The email that was supposed to be sent 24 hours after I signed the contract was sent to the wrong email address. I called the store and asked them what email was on file and it was misspelled so I had the email changed to the correct one. However, I haven't received the email containing the FAN pin

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14

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Unknown imei

Hi, I bought a phone new from AT&T but the IMEI is Unknown how can I fix this?

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21

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Closed

My husband decides to create a family plan but only he has online access to all 4 phone lines..

We were both on other plans with other family members, we got our lines released and created a plan for us and we got our two boys their first phones.. Well he registered the online billing and has chosen to keep the info from me.. We've had trust issues he's cheated on me and yet I'm still there bu

Questions

4.2K

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Customer service feedback

This is more a feedback because I could not find a place to put it, but regarding customer service- I had a hard time contacting AT&T with every phone number which was very frustrating, and I was moved between agents until only one was able to help me. He did a WONDERFUL job, JuanDR Social Medi

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29

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Can't log into my account

I no longer have access to the number on my account so I can't log unto it can someone please help me get back into my account please

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26

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I Must be in the Dang Twilight Zone.....🤬🙄🤨

So just like Everyone else I also got the Same (Edited per community guidelines) Order Cancellation after Dealing with them Via Telephone Call, Email, Virtual Chat,  What I assumed was a Live Person Chat 🤔🤬 and then After Ordering the Phone and them Telling me to go Pick it Up they Cancel my Order

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24

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My bill

I need to pay my bill

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19

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Closed

Phone

Trying to change my phone

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31

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Accepted Solution

Official Solution

Want my At&T Service Back...Help!

Here's the deal..I stopped my prepaid service with At&t to try this "free," service called Q-Link. It didn't work out, so I want to start back with At&t. I can't sign in because it saids I have no account anymore. I was told on the phone to get a new SIM card and I could sign back up. I inse

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30

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