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Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

4.5K

(4336)
Can not remember pin

I do not have my 4 digit pin, and lost my phone. The verification not goes to my phone which I do not have. any help would be great! went to the store and online and they tell me there is no other way to access my account.

Questions

14

1

0

Issues logging in

So my husband and I just started a new account and I've gotten the verification email with just states the last 4 digits of my account number. However I can't find the full account number and my email I used for my order isn't registered with at&t and obviously we don't have our phones we ordere

Questions

23

2

0

AT&T Login Verification Code Going to Wrong Number

When you try to login to AT&T, it sends a verification code to you. In my case, they're sending it to the wrong number so I can't get into my account. I was told they have an algorithm that determines which number to send the code to. In my case it's going to a watch! How do I get this to go to

Questions

5K

14

Accepted Solution

Numbers blocked from device

Is there a way to find what numbers are blocked on each device from your online account?

Questions

21

3

0

Can't receive verification code from att after using eSIM

So I use a familiy plan with my friends, and I'm not the main account holder. Today I got my iPhone 14 with eSIM and when I signed in to my att account, I was asked to enter a verification code sent by text. Normally I can choose from several numbers, including my number and my friends' numbers who

Questions

20

2

0

How to verify AT&T Wireless passcode?

I believe that I know my passcode. I don't want to change it.  I will be needing it soon to activate a new phone, and I want to test my passcode to make sure that I remember it correctly.  Is there a way to do that?  Is there any service that I can log into that requires the passcode

Questions

9

1

0

[Help] New FirsNet user trouble activating wifi calling on other iOS devices

Hi everyone just got onto FirstNet and noticed my wifi calling on other devices are not enabled anymore (Numbersync). I tried calling CS and they appear clueless. I also tried turning on off wifi calling, restarted my phone but still nothing. I have the black sim and if anyone can kindly help guide

Questions

98

1

0

Accepted Solution

Official Solution

Account / login/ acp

I’m having problems logging in ! I verified my email through the email and then tried to login !!!! im trying to see what I need to do to get iPhone 14 pro max ! Or what can I do with the acp reference number - how can I get a device

Questions

25

1

0

My Internet

How can I update my email address

Questions

17

1

0

Your website keeps saying "Please give us a moment, we're almost there!"

I have tried for two days and countless hours waiting and refreshing to get on to your website to pay my bill. I am not calling because that takes way to long. You have an internet website for convenience so please get it up and running so that I can pay my bill.

Questions

1.9K

12

Finding account number - new wireless customer

I am trying to access an order I placed. I am a new wireless customer. I can look it up by the order number and billing zip but cannot make changes. It is asking me to sign in. I have not received an account number yet as far as I can tell. Is there a specific place to find this?

Questions

12

1

0

Usage Details Update Error (talk only)

I have multiple numbers and on one number only, the talk log details has not updated since 9/8. And when I pull up the page, it shows calls from 8/24 (this is under what should be the current cycle) then jumps to 9/8, where it stops. Data and text details update just fine and all the other numbers u

Questions

47

7

0

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