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Which ZIP code to choose

Hi all. I just purchased a prepaid card. When registering the IMEI, I’m asked to add a ZIP code. The thing is that I’m living overseas so I don’t have a permanent address in the US. What ZIP code would you recommend me to add and what’s the actual purpose of asking for a ZIP code? Can it be easily c

Questions

4.9K

3

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November new line promotion

I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?

Questions

34

4

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"Let’s make sure it’s you" SMS never arrives

When I try to log into my account with email+password, I get hit with "Let’s make sure it’s you" prompt with a code being sent via SMS. My plan is an older Cingular plan that does not include SMS, of which AT&T is apparently unaware. In any case, SMS messages never arrive. How do I log into my

Questions

46

11

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I payed my bill

The money is in my account I payed it with the same card on file for auto pay but my phone is not working

Questions

7

1

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Pay off installment plan bill

I have an iPhone I want to pay off the installment bill to unlock the phone. I don't have the at&t account and phone number connected to the device.  How do I pay off the bill as to unlock my phone?

Questions

6

0

0

Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

112

10

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Emergency call only?

I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist

Questions

5

0

0

TalkBack settings locked

I have a Galaxy A03s that I accidently Google locked myself out of. When I draw an L on screen or even the backwards L the TalkBack lady that speaks says "stop" how do I enter TalkBack settings if she won't allow it. Please really need the help here. Phone has been useless ever since.

Questions

2.6K

7

0

User id

I?ve been trying to create a user id and password but it keeps telling me my info is invalid

Questions

11

1

0

Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

Questions

48

12

0

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(16)
Pay off installment plan bill

I have an iPhone I want to pay off the installment bill to unlock the phone. I don't have the at&t account and phone number connected to the device.  How do I pay off the bill as to unlock my phone?

Questions

6

0

0

Emergency call only?

I've purchased a new unlocked Iphone 13 recently. So I transferred the prepaid ATT SIM card from my Motorola edge to the Iphone 13 three days ago, and it worked perfectly well on Iphone for these three days. I put the SIM card back to Motorola edge for a while today to, which shows no network regist

Questions

5

0

0

Advanced Messaging Not Working

I have a Samsung Galaxy S9, and the entire time I've owned the phone, Advanced Messaging has been turned on. I can't believe I didn't notice until now, but it's not really working. The whole read receipts thing just doesn't work, although, again, it is enabled. How can this be fixed?

Questions

7

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

25

0

0

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

27

0

0

Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

Questions

26

0

0

Trending Accepted Solutions

(33)

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Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

112

10

0

Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

Questions

105

5

0

Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

Questions

69

2

0

Accepted Solution

Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

Questions

55

3

0

Accepted Solution

My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

Questions

55

8

0

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