Wireless Account

AT&T is charging me for a line that I haven’t used in a year. The phone was reported stolen and i asked them to cancel that line so I can start a new line with a different number. I upgraded from an 11pro to a 12 with a new number. I didn’t realize until yesterday they were still charging me 55.

More than 8 months I have been in this issue charging me money that I never supposed to pay. the issue is that I supposed to receive 600$ port in credit per line for bringing over my lines from T-mobile and putting it under a business account. Your managers at the time blatently lied to me (To which

Am I eligible for the current trade-in phone upgrade deal? So, I’m trying to get the billing credit for the monthly payments on a new phone by trading in my old phone. It says I need to, “Activate/keep postpaid eligible unlimited wireless service (min. $75.99/mo. if new before discounts & elig

my name was removed off the account without my permission. what can i do?

-Feb 17 l go into ATT ask them to put an international day pass on my account, they do. -Feb 21 I head to Norway on a military training, stay there for about 10 days. I get texts from ATT saying "Congrats you have the international day pass.." (4 times on different days)  -Mar 1 I

Recently, with the help of an employee in Orem UT, I was able to reunite with my lost phone. Which account should I PM to pass my compliment to him? Thanks!

I try to contact for unlock can't email.. it's says have some technical issue.. it's been A month already.. please help me to unlock my phone.. im from Asia not america

In September we traded 4 phones in for new ones. None of them received the correct credit for the promotion that was available.  I've spent over 24 hours on 10+ different calls trying to fix the problem.  3 out of 4 are now correct.  The issue is the phone that is being credited hasn

I want to create an my at&t account I have the phone number but don't got the phone to accept the codes if any are sent to the number

I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?