Wireless Account

Back in november i cracked my phone screen and took it into my local asurion branch to have it repaired via insurance. They broke the phone beyond repair and set up a pre ship exchance via insurance. I sent the old one back per their instructions and dropped it in a usps box. I just received a charg

I need to send you DPOA documents so we have access to our client's account, change billing address Etc. Is there an e-mail address I can send them to?

I’ve been speaking with ATT since Dec 2022 about items on my account that are not mine. I have spoken with at least 10 people in customer service, 2 (supposedly) supervisors & 4 people in the fraud dept (when I can get through).  I have been overpaying for these services since May 2022 and

Can attmobility care please private message me. I'm deployed overseas and my phone number was canceled instead of being suspended and held (free of charge). Now I've lost the number I've had for 10+ years. Nobody can give me an answer as to why, and when I email ATTMilitarySupportTeam, I just get an

I have been a loyal member since 2003 and recently I switched my plan to the first responder plan with FirstNet. BIGGEST scam and mistake I could have ever made. Ever since then, it has been an absolute NIGHTMARE. Be warned DO NOT trust anything ATT says to you when signing up with this plan. They e

Anyone been told that AT&T has a deal on phone trade ins where they would give you up to $800 per phone trade in? We were told this so we did it.  Well, AT&T screwed us and only gave us $800 for one of our 3 phones.  I called them multiple times over the last 3 months.  They

I'm switching to t-mobile and they offered me a Visa Gift card to reimburse me the amount of money left on my 3 phones. I paid them off but need to send them a screenshot of what I paid and proof that they are paid off.  Where would I find that?  It shows that my three phones are paid off

I'm switching from Google Fi back to AT&T. Google makes it easy to find the transfer information, including the account number and pin. However, AT&T expects the account number to be at least 9 digits, and the Google Fi account number is 5. Since it is too short I cannot proceed. Any suggestions?

Hello I was wondering if anyone was told they could trade in their device and also get $250 in gift cards per line (we ported over 5) and also get the bill credits per line also right away also with activation fee’s waved.  They are promising us $1250 in gift cards and also we were charged

Today I will be ending my relationship with AT&T. I have had my service with them since the days of bag phones (well over 30 years).    Over the past 2 years it has been nothing but billing problems.  You keep increasing my bills again and again.  This past Sept I got the ne