Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

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Where is my rewards cards?

I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?

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How to return your trade-in to AT&T - Information and Help from the AT&T Community

Learn what you'll need to do to send your trade-in    I recently used the AT&T Trade-in Program to upgrade my smartphone. The phone was shipped pretty fast and I was able to move everything over using one of the transfer apps available (link below). Since it has been some time

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Transfer phone number

Right now I have straight talk and thinking about switching to AT&T, but first I would like to know if I can transfer my current phone number

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Business Account that can't see their bill online or add devices

So our growing business has over 100 devices from our two accounts since last year. As of current, I have to call to order devices and the process takes forever. However, we're never able to get a breakdown of our bill but we can see it on our statement. When we go to the website, it just shows us a

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Where is my rewards cards?

I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?

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2.3K

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Wrong email address

I gave the wrong email address I need to update it so I can receive my confirmation

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Seeing all calls , texts , and messenger incoming and outgoing messages on my other phone on my at&t business account?

I want to see all incoming and outgoing calls,texts, and messenger messages on my other business phone 9788735852

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How to see if carrier works?

My dad doesn't know if the carrier would work where we live and if it would work for my grandparents since they are using a phone as a hotspot since it's easier for them. How can we get a hotspot box to test if it does work?

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Changing ownership of a line

So my former fiance bought my phone and my son's. We imported our numbers from another service. He owes me several thousand dollars and said he would keep paying for the phones as a partial payment. I recently got a request started by him to take over the responsibility of my phone and payments. It

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Phone camera has been hacked need help securing account

I believe that the camera o. My phone is being monitored by an outside malware and here are also sounds being cast through my phone that are not from me or the individual people that I call or speak to on the phone

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ATT Refuses to Fix Its Error Porting My Number to the Wrong Carrier & Now I’m Stuck With NO Service

I tried porting my cel number from ATT to Google Fi but ATT screwed up and sent it to T Mobile, then cancelled my account. ATT says they can’t reactivate my account to try again because they no longer have the phone number. T Mobile says they don’t have the number despite what ATT says, and my provi

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Remove a person from account authorization

My ex partner didn't have permission

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Email locked out, security questions changed.

I have a old sbcglobal.net email address that I longer use as we are no longer a customer. Tonight, I got an email that someone had changed the profile information of that account. Tried to log in and got a 205 error. Security Questions were ones I've never set before; probably were changed by

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Billing

I’m being sent my next door neighbors bill with the Wrong address for years, being billed to my home and they may have been receiving our discount and federal &state recovery fees discounts and they have another account at an address next to my family member who has been experiencing issues as w

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S22 ultra still not get android 13 update when I will receive its update?

Hello, I have Galaxy S22 ultra AT&T S908USQU1AVCJ and still there is no software available update to Android 13. Please tell me the reason and when it will be available. Thanks

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When will software update happen

When will software update happen

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I wanna join

How much money$ do I need for iPhone plan, if I'm not considered a well qualified customer?

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Attn: ATT/Samsung CEO's

I'm going to put this out there and I hope that a CEO sees this comment from either AT&T or Samsung. I just purchased a new S23 Ultra at a cost of 1380 United States dollars. Even though I got a great trade in on my old phone I’m still going to have a difference of 580 dollars out of pocket. Now

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Can’t access my sbcglobal email

Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!

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Missing $250.00 card

For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?

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